Consistently awesome, I have been able to stretch the lives of my cars cost effectively due to…read moretheir support.

Came for some A/C work as they have the professional equipment to extract and fill refrigerant. My…read morefans and compressor seemed to be working fine so there must have been a tiny leak and over the years the refrigerant got out and the system stopped cooling. FYI, never try to top-up A/C with those cheap cans of R12 you find in Canadian Tire unless you already have pure R12 in your system! You will regret it and if you contaminate your A/C system, even mechanics will refuse to service you as they will not extract contaminated R-134a (hazardous waste). Just save yourself the headache and go to a professional for A/C work but do your homework! I asked to get a simple recharge and injection of dye so if it leaked again, the leak can be found and patched next time. They evacuated everything, removing any moisture as well (due to vacuum) and added fresh refrigerant (my A/C does not smell as damp when switching now too). Overall great service and reasonable prices with knowledgeable and friendly staff, saw them helping other satisfied customers as well. Will recommend.

Went in to get basic, normal safety, my car was just safetied at the Hyundai dealership 36 days…read moreago. I got a ride home from their driver, very unprofessional. Car was bottoming out on the road, I did not feel safe. I could hear parts banging around under the car as we drove over bumps. 6 hours after I dropped my car off, they call me telling me I need $2,000.00 of work done and there's no way it passed a safety 36 days ago. One of the parts he said it needed was just replaced 2 months ago. (passenger lower control arm and bushing). Weird, HYUNDAI did a safety on it and everything was fine. He quoted me on the phone 800$ for the work but when I show up, the quote on paper is $2,000.00. I was upset of course and he asked me to never come back to his establishment again. They tried to take advantage of me because I am a young female.

Today I was glad to be a Lorelli's customer. Outstanding service,remarkable kindness.The seat on my…read moreNissan Versa,wouldn't move forward,so I went to Lorelli's.They told me it was still under warranty,but since I felt it was unsafe for me to take it to the dealership(my feet could barely reach the pedals) they agreed to take a look.Long story short,they took it to the dealership, called me,offered me a loaner while car was being repaired and called me when it was ready to be picked up at Loelli's.No charge people!It restored my faith in humanity! Special thanks to Otto.Great service center,I've been a customer for about 3 yrs. now and have always been happy with the service.

The mechanic (not Marc) did not put my new Mazda into service mode before fixing the brakes so I…read moreleft with warning lights on. He had no idea how to turn them off. Further investigation revealed he had broken a part. It had cost me 600$ at Kavanaugh's but they refused to compensate me, thus losing me as a customer. I think they should have just taken responsibility and given me some compensation. Sadly, this did not happen. Marc is the only mechanic I should have let touch my car.

I am new to the area, so found myself looking for a new local garage. Kavanaugh's did not…read moredisappoint. The local Honda dealer quoted me an arm and a leg to repair a few issues I was having(wheel bearings, shocks and brakes). After having the mechanics at Kavanaugh's look into it, they had me fixed up for HALF the amount the dealer had quoted me. Not only that, it was ready the same day!

I took my car to Kevin's Auto Care to repair my emergency brake cables. It was my husband and I's…read morefirst time, as normally we go to our dealership. We were both so pleased with the interactions and quality of repair that we intend on returning. Gilbert(?) took some time to talk with my husband, who is more mechanically-inclined than I am, after the repair was done to explain everything and answer my husband's questions. The price ended up being better than the dealership. Even with delays resulting from unexpected part orders, my car was returned quickly as well - just in time before the weekend!

find my family has been going to Kevin since 1990 and he has been doing an amazing job on cars and…read moreeverything and he's the best mechanic in the world

I recently had a really positive experience at Bob Peters Garage in Ottawa…read more From the moment I walked in, the team was welcoming, professional, and easy to talk to. They explained what was going on with my car in a clear, straightforward way without using confusing terms or pushing extra services I didn't need. It felt honest and transparent. The work was done efficiently and on time, and everything ran smoothly from start to finish. My car feels great now, and I appreciated that there were no surprises when it came to pricing just fair and clear communication throughout. Overall, it's a reliable place with good service and a team that seems to care about doing things properly. I'd definitely go back in the future.

i've been having issues with my work truck for A while constantly adding oil took it to the…read moredealership 3 times telling them this issue all 3 times they told me there's nothing wrong and it's weird why I keep adding oil so I ignored the dealership and went to Bob peters garage and wow such professionals they were able to pinpoint exactly the issue and also show me all the other issues that the dealers never pointed out I totally recommend these honest people such a hard time to find a real good mechanic finally found the one thank you Bob peters garage you're the best

My family and I have been with AAA for over 15 years and we will truly miss you. We always knew we…read morecould count on you for honest, quality vehicle maintenance. Ottawa has lost one of the great ones! Thank you Donny, Kevin, Cecil & staff for the many great years! - The Simpson Family

Ok so my Dodge Journey needed some work done on it-no surprize there-I digress-it had a cracked…read moreaxle seal and I brought it to KavTech. KavTech took my vehicle the next morning and from start to finish I was nothing but impressed and happy. They gave first rate service, didn't treat me like a typical garage and try to upsell services I didn't need. They were courteous and pleasant. I will be back for every service I can and I will tell all of my friends to do the same. Thanks KavTech.

Sent an online appointment request for the next day in the afternoon at 8pm. At 8am the next…read moremorning they called me with a 2pm appointment. They said my car would be about 2 hours..I had a call in just over an hour that it was ready! Reasonable price. Put my all season tires in bags. I didn't have any. Left my radio volume where I left it and my car seat in the right position. All little things but they made this customer happy. Very friendly staff

Long waits. Expensive. Not good service. Mechanic complains…read moreif you actually give him work to do. Feel like a 3rd rate person here. Don't go here.

Requested diagnosis of a/c failure on 2028 Highlander Hybtid XLE. Service rep thoroughly explained…read morethe process and showed me how the dye had now been put in the system and next steps to be taken when vehicle is returned in a couple of weeks. The process was thorough and included a courtesy vehicle inspection, which was much appreciated.. After the explanation, it was clear to me that the previous attempt to repair by another shop last summer was not done properly.

It's about TRUST AND INTEGRITY. And it's worth a drive from Kanata to Orleans to know that I can…read moretrust what I'm told and that the work is done with no surprises. No one likes car repairs-the bills are usually higher than we all expect. But the honesty that comes along with the straight talk has kept me coming back for almost 15 years now. Even though I moved to Kanata five years ago, I find time to drive across town for an oil change or any other repairs. It's inconvenient as hell-but worth the confidence and trust -and being told that I actually DON'T HAVE TO GET SOMETHING DONE right now! Thanks Bobby Like