Showing at appointment time for starters. Or, failing that, call/text/email re charges. Amateur…read morehour--don't waste your time

I went to change an oil, as I usually go this place for years now. I had never had an issue like I…read morehad yesterday, under the DJ, Matt and Colwyn's service: 1. they did not change the filter; 2. they put a litre more than necessary. It resulted in a smoke and smell coming out the exhaust. I recommend to stay away from the services provided by these three people, as it is obvious their job is not as it should be.

Only Place I take my Car TOO GREAT SERVICE...Great Staff...Always Friendly...Fast SERVICE…read moretoo....Good Prices TOO Pending on what's being done

Terrible experience at this shop. Issue #1 I needed my tires changed, a sensor replaced, and my…read morewindow regulator replaced. I was told while I wait for the tires they can diagnose what's wrong with the sensor and window. Didn't hear anything from them until I called earlier in the day they told me the car would be ready for pick up. They told me they're running behind and it would be ready the next day. Next day comes around - same thing. Told them okay I'll wait but I need my car tomorrow by the absolute latest. 6:00 PM rolls around (their close time, after I called a couple times around the end of the day to see if it will be ready by close, they said yes). Anyways, I call at their close and they tell me im next in line and they're not leaving the shop until it's done. 8:00 PM rolls around and I get a call that its ready. I show up and the rear window is still broken (kinda expected it since they never called to give me a price) but my side panels in the backseat are all taken off the car. They tell me that they'll order the part and fix it asap. Week later and I call again to ask what the word is. "It's really hard to find the part, but we ordered it now" - great. Issue #2: I'm driving after the tire change and I notice a bit of turbulence while driving. I think great another issue with my car. Couldn't be the tires that were just put on right? Low and behold I look in my sideview and mirror when the turbulence got bad and notice my wheel is on the verge of flying off. I check the lug nuts and they are all so loose I can unscrew them with my hands. Issue #3: I'm now sitting here for 45 minutes in the rain after calling them to tell them what's going on (with my back window down and all the electrical for the window exposed because they disassembled the window to be able to fix it when they get the part). They're on the way to help with my tire and I specifically asked if they'd be coming right away or if I'd be waiting like usual with them. They say "nono, a tech is coming right away" here we are 45 mins later going on an hour and nobody is here. All this to say, check my other reviews on Google, I seldom leave a 1 star review or write such a long review but this shop is a straight joke and clearly don't know what they're doing. Front desk guys are nice but continuously give you the run around - that's about all I can say about positives.

Had a low bulb fault on my car Monday am,I work 8:00 5:30 so couldn't get there before closing no…read moreproblem said Mark drop by on your lunch hour I'll get it takin care of I was in and out done.That's great service I will be returning in the future Thanks again Mark Theresa Proulx

I had a fantastic experience at Midas on Robertson road! They were quick, honest and affordable…read more Highly recommend!

We found this business on our search during our vacation. My daughter's car developed a slow leak…read more He was able to see us the same day. As it turned out her tire hit a nail, and also has a gash on the side wall. He replaced the affected tire with a used one for the price of patching her old tire. That worked out even better. We were out of there in no time, and at a reasonable cost. Thank you!

Really excellent service and fantastic products. I purchased my winter tires last year. Connected…read morewith a road hazard in a construction zone and needed to replace one, barely used tire. They told me about a warrenty I did not know I had...not every business would be so transparent when making a sale. High recommended this business.

I've dealt with Deals 4 Wheels on 2 separate occasions and both times they were able to accomodate…read moreme quickly, within 24 hrs at the best price. I was particularly impressed with them on my last visit to replace my tires because as I was driving to the shop my SECOND tire fell off the rim a couple kilometres away. I was stranded on the road without a spare tire but they saved the day! In a matter of 15 minutes they sent out two employees who put on a new tire on the side of the road so that I was able to drive to the shop and get the other 3 put on . All at NO EXTRA charge, NO hassle and a smile. That's what I call service. Thanks!

The owner ripped off my 87 year old Step-Mom by telling her that her LEASED, TWO YEAR OLD car has a…read morebit of rust after a $97 oil change!. She convinced her that she had to rustproof the car and had her authorize the work. When I called to complain, she informed me that it was none of my business, would not provide any refund and that Mom had signed for the work. This is totally taking advantaged of an old Senior to get $120. DO NOT trust this place; STAY AWAY! I have been a retail CEO/President for 35 years and I would not let any of our staff do this ever!

I have tried to contact Active Green and Ross at their "contact us" page on their web site. Seems…read moreyou can write as much as you want but each time I try to send my message I get a "wrong verification code" error. I get something similar at their customer survey page. If at all possible, I'd very much like to get this information to the Active Green and Ross head office. My comments were as follows, Your store survey allows only 245 characters, this is not enough. I had my car serviced today at the store on Robertson Rd. Ottawa, On. I have some complaints. 1) The woman at the store told me that the Yokohama ENVigor tires that are advertised as buy three get one free (good till Sept. 30) were not available for the promotion. 2) The service manager tried without success to charge me for extra work that I did not ask for. 3) I did not realize (my mistake) that I was charged $162.03 for front brake pads (PGD864AC) and $158.19 (PGD813C) for rear brake pads. I do understand every business has it's markup costs but these costs are absorbitant. These brake pads sell for $29.99-$55.99 and $30.83-$47.55 respectively. I'm disappointed in myself for not noticing these prices in my invoice at first for if I did I would have brought my business elsewhere. This experience has left me with a gross dislike for the way Active Green and Ross does business and I will not be a repeat customer.

If you value your car - DO NOT GO TO TAKE 5 IN BRIDLEWOOD FOR AN OIL AND FILTER CHANGE. These…read morepeople are totally incompetent bozos. Problem #1: My car is a Kia Soul, 2015 with 2L engine. The Crankcase takes 4.1 Litres of oil. These idiots put in over 5.3 Litres. I have no idea why my engine didn't blow a seal. Photo of the oil I drained out attached. Problem #2: They got the biggest and dumbest employee to reef the filter on with as much force as they could muster. I had to crush the filter with a hammer so that I could grip it to spin it with a vice grip to twist it off. Filters are supposed to be 'FINGER TIGHT'. Photo attached. Problem 3: They used the cheapest and smallest Chinese filter on the planet. It probably cost them between 50 cents and $1. I'm being generous. The name on it is 'Service Champ'. Never heard of it. It was 30% smaller than the proper size Fram or Purolator or Mann filter. I estimate the total cost to TAKE 5 for the lowest quality oil available, at around $7, and $1 for the total garbage filter = $8. They charged me $60. Deal with these clowns at your peril. I never will again.

Pulled in here for a quick oil change, there was no wait in line. The staff got to work quickly and…read morewere quite friendly. They checked over most of the car, oil was changed over in very little time. Then noticed a few minor issues but since they only do oil changes they didn't have any solutions to the minor issues just suggested I go else where for them. Overall good service friendly staff.