The Short Version: Very busy auto shop, but courteous,…read morepatient, and did a great job. The Long Version: I'm a bit hesitant to write this review, because I don't want them to be busier than they already are so I can get a quicker appointment the next time I need them, lol. But I need to give credit where credit is due and these guys are 5 stars all the way. My 12 year old car was making some rattling noises when I drove over bumps or uneven road. Takaki Auto had excellent reviews on many different platforms, and combing through them they seemed like legit reviews. They also came highly recommended on several chat forums. They are also close to my house and specialize in Japanese vehicles, which mine is. When I called for an appointment, I described my issue and they told me the plan of what they were going to check. They were booking about a month out. I dropped off my car on my appointment date and was able to rent a loaner car. They ended up keeping my car over the weekend because they weren't able to finish the work on the Friday that I dropped it off, but I was ok with that since I had the loaner. Hiroshi called me and explained the situation after they diagnosed what was wrong. They had already gone ahead and replaced a stabilizer link because I had given pre-authorization for certain repairs, if required, but further repairs were needed so he had to talk with me. He gave me some options (like just replacing the bushings instead of the entire controller arms). And advised me it wasn't urgent to fix, but explained some possible consequences of delaying the fix (like uneven tire wear and the sound could mask other more critical sounds if something else were to go wrong). He was very patient with me as I know very little about cars. In the end I didn't want to delay the repairs and I had them replace the 2 control arms for me. They texted me when my car was ready and sent me the detailed invoice. Pickup went smoothly and they fixed the problem. My car no longer made the rattling sound when I drove over bumps and the car seemed to drive smoother. I found the price reasonable and I was very happy with the customer service. Oh, let me tell you about the loaner car, it was like over 20 years old with over 300,000 km on it, yet still drove well. I feel this in itself is a testament to their skills, lol. I am glad to have found an auto shop that I like. My dad does all the basic maintenance stuff for me like oil changes, changing my tires and he can even change brake pads and spark plugs, but the more complicated stuff I need to take to professionals. That will likely be Takaki for me going forward. Review #216 (2025)

I love going there. They have a loaner car that is so affordable. You don't have to worry about…read moregoing to your daily transport while your car is being fix.

Excellent work and service! I highly recommend Stittsville Automotive. I always feel confident…read moretaking my vehicle there.

Bob and Chris have been taking care of me for about 10 years now. I would recomend them to anyone…read morewho want a great old fashion service! Great job guys!

Just had a first rate experience with Kanata Collision. Rapidly got an estimate for some body work…read morevia insurance. Made an appointment to get the work done that included Kanata Collision having to order some replacement trim. Dropped the car off on the appointed day, and was picked up by Enterprise car rental shuttle to pick up a rental car. Nine days later, just one day more than original estimate, returned the rental, got shuttled back to Kanata Collision to pick up my car. The car was beautifully repaired and also beautifully washed. Since the damage was completely covered by insurance, there was no cost to me.

Fast, friendly, affordable. Hard to beat. Doubt I'll ever look elsewhere for collision services…read more Bob Parkins Stittsville

I've had the occasion to use Adriatica Paint and Body Shop twice in the last 5 months for different…read morebody work on two different cars. The results were excellent at a real good price. Fernando and Michael are very friendly. Their customer service is second to none. It's a pleasure doing business with them. I would highly recommend this shop.

Amazing owner Fernando gave an honest quote and kept it. Kept me updated and finished 2 days soonerread more

Always Great Service....Friendly Staff....Great Prices....Best Part is Only a Walk away from My…read moreHome...My Go to Car Garage...

Alignment - $119 and the shop tried to charge $263…read more The owner of this shop is a scammer who is looking to charge their customers significantly more than what is owed. I really didn't get a warm and fuzzy feeling from him when I arranged for this service. If you want a shop who is honest and treats their customers with respect, I would definitely go ELSEWHERE. It is really disappointing to have a shop try to scam a customer who is very knowledgeable about auto repairs and I am definitely not a pushover.

They have worked on my car as well as friends vehicles. Everyone is happy. I had stripped lugs on…read moremy BMW because the last place I took my car to used a pneumatic device rather than a torsion bar.They changed the parts bc and fixed it all for me.

Vilbert and his crew are wonderful. I have been given clear and honest information about my car as…read morewell as solid direction for moving forward safely. Much appreciation for this business! 5 stars

I brought my work van in for service and very good service and honest. I would recommend to go…read morethere.

amazing service and friendly staff , always happy to take the car to them its the only place that I…read moretrust to work on my car and my wifes car , on top of that because she was getting a lot of stuff done they took it upon themselves to discount her service to help her out , would highly recommend

Wanted to charge me for work that other honest mechanics said didnt need to be done to safety my…read moretruck