The mechanic (not Marc) did not put my new Mazda into service mode before fixing the brakes so I…read moreleft with warning lights on. He had no idea how to turn them off. Further investigation revealed he had broken a part. It had cost me 600$ at Kavanaugh's but they refused to compensate me, thus losing me as a customer. I think they should have just taken responsibility and given me some compensation. Sadly, this did not happen. Marc is the only mechanic I should have let touch my car.

I am new to the area, so found myself looking for a new local garage. Kavanaugh's did not…read moredisappoint. The local Honda dealer quoted me an arm and a leg to repair a few issues I was having(wheel bearings, shocks and brakes). After having the mechanics at Kavanaugh's look into it, they had me fixed up for HALF the amount the dealer had quoted me. Not only that, it was ready the same day!

The more I look at my truck, the more I can see that the job is not that good for the price I paid.read more

Excellent service on auto body & collision for my VW Golf. Courteous, professional, fair price,…read morequick turnaround time and above all excellent craftsmanship.

Booth St. Auto has some pretty amazing employees! These guys go above and beyond when it comes to…read morecar repairs! They are honest, quick, and provided me with quality service. They took the time to explain exactly what I needed done, my options, and what it would cost. There were no hidden fees or surprises. I am happy to say that I will never go to another mechanic ever again!

I can say that Tony and his employees are BY FAR the best in Ottawa and beyond for car repairs…read more Nice, friendly folks who would NEVER rip you off. They will treat you the same whether you are brand new customer or had been going there for 10 years. They explain everything, tell you to wait for repairs if they are not needed right away and give the respect people do expect from any business out there. I recommended them to everyone I know and all I always hear big THANK YOU. What can one say, these guys are the stars.

They are really great but busy, so your car might be there the whole day. No shuttle service, but…read morethe work is great.

This is a great shop. Auto mechanics is a very difficult domain but this shop has always taken care…read moreof me and my Civic over the years and I'm very thankful. You'll always get good service and I feel very trusting of this shop more than anyone else. Shoutout to Shannon as she is a rockstar at her job lol :)

Always great service. Honest and fair prices. Have been going there ever since i owned my own car…read more Would never change!

As always great service , reasonably priced and only work that needs to be done - no upselling.read more

This is the third time I go to the Car Clinic. I found good and affordable service, affordable with…read moreattentive workers eager to help the customer.

If there's a 0 star, I will give this a shop a 0 star. I…read morewent to this shop for a safety inspection. While I still talking to the owner trying to ask questions about the inspection, I noticed his coworker is trying to lift my vehicle, I repeatedly asked him to stop lifting before I finished asking questions. He continued lifted the vehicle on the hoist. Then the owner says the brakes are not passing safety before he even checked the actual brake themselves. I asked what is the thickness of the brake is remaining made it failed. He did not answer. I asked again, he did not answer. I insisted multiple times, then he said it is not the brake. it is the rotors has rust on the side. Then he offered me a package to replaced all the brake pads and rotors. And told me it is only one hour left for getting the parts. I asked what is the quality and warranty of the parts he offered. He said it is good quality, initially stated it is lifetime warranty, I asked him to clarify what condition of the warranty, he then changed and said only 2 years of warranty. I asked if I can bring the parts for him to install, he said no. I ask if I can come back again with a new set of brake and rotor is installed to completed the inspection. He tried to dodge the question. At this time, he kept pushing me to order a new brake and rotor from him. I refused. He then said I need to pay him the full inspection cost before release the vehicle. All these happen within 5 minutes of the vehicle got inside the shop. Basically, he is taking my vehicle as a hostage at that moment with the vehicle hoisted. I asked he for a full inspection report. He said he will but provided nothing. I kept asking for a full report for his work, at the end, he wrote a six-words as an inspection, see the pictures. The whole time I was there were being pushed to install a new brake and rotor on the spot without knowing any details of the condition of the brake and rotor. Again, if there's a 0 star, I will give this a shop a 0 star.

Was recommended to go to Pierre's a few years ago by a friend and I have never been disappointed…read more They have worked on my car and my son's 2003 Honda CRV. They explain everything they do, show the parts that have been replaced....suggest preventative maintenance etc. They provided very competitive prices on tires, beating even COSTCO and are always looking for the best deal on parts. Could not be happier with their wonderful service.

I cannot say enough good things about this garage. These are experts that genuinely care about…read moretheir clients and the quality of their work. With other places, including big chains, I always felt I was being taken advantage of as there was always additional charges or mysterious additional work and the work was never perfect. Pierre's team are helpful, transparent, fast and actual PROFESSIONALS! I feel very confident that me and my car are being well taken care of. A place you can trust 100%!!

Professional and knowledgeable. great and quick service. Gilbert took the time to explain the…read moreissues with my car and why I needed the repairs that I did (suspension). very accommodating and online booking available.