First Rate Movers is well named. Matt , the fellow in the office making arrangements for the move,…read moreis very detail oriented and ensured that he understood both the quantity to be moved and the characteristics of the residences on either end of the move. The movers showed up on time ,were very pleasant and knew exactly what they were doing. By that I mean ALL of them were expert. This wasn't a case of a couple of well trained people directing amateurs as is often the case. Each one of them were expert and very impressive. The condo we were moving into is not well suited to moving but that was no problem for them .If you are in need of movers these are your guys. Chris.

Having moved seven times in roughly fourteen years, I can attest to the quality and expertise First…read moreRate Movers brings to the table - especially when compared to other companies we've dealt with. In our experience with them, there's only ever been one hitch, and they made a point of rectifying the issue immediately and to our complete satisfaction--one of the benefits of working with a fully insured, honest, and ethical company. Furthermore, not only have their estimates been bang on for the three last moves we had with them, but their level of organization and attention to detail cannot be beaten. And all of that at market-competitive rates. What more could you ask for? Simply put, First Rate Movers not only live up to their name, but in my opinion, they are without equal. They are the only option for us, and I don't see that ever changing. Do you want pros? Look no further. Do you want a great price and exceptional overall value? They're your guys. And lastly, if anything does go sideways, do you want a company that will take care of you? You bet. Rest assured, they will make it right--on the spot without delay. Positively fantastic. Cheers to you, guys.

Following a serious highway collision some years ago, my ex-wife and our 14-month old son at the…read moretime were permanently impacted, myself with neurological issues. For a sleep issue, nearly nine years ago I started on a hypnotic sleep medication. I only recently realized that it can impact cognitive function through long-term use, but not before having bought an Audi Q7 here from Mr. S. in 2023. The $875/month price tag was more than I ever thought I'd spend on a vehicle, but I was able to manage it. Fast forward to early this year with five years left to pay off the Audi. My 14-yr old and I went out to look at trucks for fun -- which we did every month as he is a truck enthusiast. He chose Import Car Centre. As we entered the lot, we saw a 2023 Toyota Tacoma beside the trailer, which my son started talking about with Mr. S. My mind is still reeling as before I knew it, I was signing papers to buy this. I do know this: - I had 5 years left of payments on the Audi - I had recently retired (and told Mr. S. this) - Mr. S. told me they would put on the application that I was still working (so lied to the credit company) - I was not offered the Carfax report (I paid for it myself later) - According to the report, the 2023 Toyota Tacoma had actually been sitting on their lot for nearly a full year - When I asked for the weekend to consider this, I was told there is a lot of demand for the truck and it could be gone over the weekend. BS. - The cap over the bed has a huge tear in it - The tires were nearly gone (confirmed by the Ontario Ministry of Transportation) - I gave them $5000 down payment, and now pay $550 every two weeks for the next seven years for what amounts to a debt consolidation loan. When following up with me to finalize, and I talked about the vehicle, Mr. S. rudely said, "The only thing I am interested in is your direct deposit information." This says all one needs to know about this place. Stay clear of the snake pit.

This was my second experience at this dealership. The first experience the owner went above and…read morebeyond for my Wife and I and although we were not ready to purchase a vehicle we said we would be back. We did end up going back to the dealership and putting down a deposit of $500 on a vehicle. We were super excited and were looking forward to picking up our new vehicle. We decided 2 days before we would remove the winter tires and rims to lower the payments and winter is soon ending. I reached out to the salesperson and they agreed to have them removed from the sales agreement but would charge us a re-stocking fee. We both understood the inconvenience, although were never under the impression that we were doing anything wrong by deciding to have the winter tires removed as there was sufficient time and we were already spending over $50K on a vehicle and would have certainly provided positive feedback to friends and family. Unfortunately, things took a turn for the worse when we overheard a conversation between the staff on a voicemail that was left on our phone without their knowledge as he forgot to hang up the phone. The voicemail consisted of many insults and was extremely unprofessional with use of swear words towards us. When the decision was made to back out, there was no apology or consideration given for how we felt following the voicemail. My wife and I are left uneasy and in shock over what could have been a civil end to the deal. I have sent two emails to Import Car Centre requesting a refund of my deposit and to this day have not received the deposit or simple an apology for the way we were treated.

From: Jose Leo and Anna Mae Carlos…read more My wife and I were looking for a car, and employee naming (OTT) showed us lots of vehicle he was very accomodating, friendly and very professional! All the questions that we asked was answered properly. We finally decided to buy a 2019 nissan sentra sv when we got the vehicle all he promised was there! We are very satisfied with their service! Hope we can do business again with them in the future!!!

Had an incredible experience today in selling my car. Ott was very pleasant and reasonable in…read morepricing and in accepting the condition of my vehicle (as it was an older model). I cannot say enough good about the experience. No hassle, no headache. Thank you and keep up the good work!

super great store. have everything for mechanical or electrical.. good staff great serviceread more

Over I really like Princess Auto. Definitely favorite especially because of their no-hassle return…read morepolicy. This review is related to their own product review on their website. I always wondered why there are so few reviews for such a popular retailer. I discovered recently it's because they don't allow any critical or negative reviews - even the slightest ones on their website. I wrote one review for a product that was moderately critical and it never showed up on their website. I recently submitted a 3 star review for a mini excavator I paid $10,000 for. The purpose was to provide them and their customers an honest opinion of what I liked and disliked about it so prospective purchasers could make an informed buying decision. After a couple of days, I got this email from them: " Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!" So what's the point of sharing if honest reviews aren't allowed??? I rely on reviews to make informed purchases. I would have expected more from Princess Auto.

These guys rock. Great prices and fair travel fees. Used them 5 times and never had an issue. Way…read morebetter than dealership. They use great quality glass and when they leave it is a like they were never there minus the new windshield. For broken windows, they also do a full clean up of the glass so great for when your car gets broken into. Happened to me 3 times downtown ottawa.

This company is the best, I got an online response and a quote on the same day which was a Sunday…read moreby the way. On the same email I had an appointment for the next day. Everything was on time and got done within 45 minutes. Nice job, would recommend to everybody. Thank you for the great service.

I brought my dining cabinet to this shop for restoration and staining. The owner gave me a quote…read moreand told me it would take one month. Instead, it took six months to deliver. During that time, I called multiple times and received different excuses and changing timelines for why my furniture wasn't ready. When the cabinet was finally delivered, the stain color on the wood panels did not match. The owner blamed it on the cabinet being made of different types of wood, which was not true--it was all the same wood. This was a clear lack of professionalism and accountability. I wasted both time and money with this company. I strongly recommend avoiding this shop.

They refinished and recovered eight 60+ year old dining room chairs. Great job! The experience…read morestarted with Liz helping me pick the fabrics from among thousands of choices. I love what we picked! Then Richard worked for days to get the wood stain right to match the buffet. All in, I loved the experience. And I'm going back with more.

looked into used/new Acsent a year ago to trade our 2016 Outback, did not close on any deal..ended…read moreup back there in January to see a 2024 Outback premiere XT in the colour and options we wanted. Traded and drove away a week later with extras we wanted, hitch etc...Sami and team were excellent.. 1st service this week, service crew, shuttle drive etc, again 100% customer focused.. Top of the list for us!

I said that I would never buy again from dealership because of the poor service we received when we…read morebought our last Subaru 13 years ago. But they had the car I wanted, so I decided to try them again. I liked the Crosstrek and bought it. Joe was a good salesman. First thing is that they added a tire protection plan to my bill without explaining it to me or even asking. I asked about it and Joe said that it could not be removed. I finally got the $338 removed from my bill. The cleaning of the car on delivery was poor. There is a serious ding on the hood that shows right through to the bare steel. Most importantly, the car was advertised as having "remote engine starter" which to me meant that I could start the car remotely. When I realized I didn't have the started fob and asked them, they said that this feature was only available through an app and a subscription to Starlink. I then needed a smart phone to operate it. Which I don't have. Also, I only found out about the one-year trial subscription to Starlink through my own investigation. They didn't mention it. Bonan Wang did help me with the subscription. They failed to resolve my issue with the remote starter and no longer respond to my emails. The last email response I received from Thomas B, the sales manager, was this string of letters sdgfredgserdfg. I like my "new-to-me" Crosstrek, but the dealership was below par on service.