My husband and I bought a new 2025 Honda CRV Hybrid recently from Ottawa Honda. Our salesman, Alex…read moreEstaphan was a pleasure to work with, during the negotiations, the purchase, and the pick up of our new vehicle. It was a no pressure purchase, with him allowing us to decide what we wanted and needed. It was a stress free experience. We highly recommend Ottawa Honda for a purchase, and Alex in particular as a salesman. We would definitely purchase through him in the future. We are very pleased with the Hybrid. The gas mileage has exceeded the industry average and it drives lives like a dream. T & E Janes

Avoid at all costs, their service department will scam you. Estimate: $140; Invoice: $423. Shady…read morebusiness practices and disrespectful staff. Have used them many times with mediocre service, but will never return after latest fiasco. Scam: Dropped my car off for an oil change. Asked that they look at the AC and see why it's intermittently shutting off. The staff member said "Sure" and didn't mention any price, so I assumed they'd call me once they looked at it and diagnosed. Even my written estimate read "A/C Price $- , Inspect and Report". Got a call to pick up my car and am shocked to learn they charged me $271 to put some dye in the AC system to help find a leak (it's not even fixed!). Disrespectful Staff: When I was shocked by the $271 extra charge I said "Jeez!" and was met with a very defensive staff member, "I would have warned you about that when you dropped it off. I'm normally very good at warning customers. It can be anywhere from $200-$500 for an AC repair." What!? I'm sorry, but you didn't warn me, because I'm not signing you a blank cheque for up to $500. Called the manager, he gave me the same shtick, "He would've warned you about the AC charge, he's normally really good at that". I have two staff members now essentially gaslightling me that I approved a $271 AC charge. I'm frugal, for $271 I'm driving with the windows down. "I'm sorry, I was not warned of any charge for the AC, I read 'inspect and report' on the estimate and assumed that that is what you would do". "I'll talk to the staff serving you, but I'm almost positive he would have warned you." Unresponsive manager: The manager, Marc Houle, said he'd check with his staff and call back. That was 1 month ago. I've sent two follow up emails, and called 8 times this week and I've received no response. I think he believes if he ignores me long enough I'll give up. I'm filing complaints with the BBB and Ministry of Public and Business Service Delivery today.

I don't know were to start... *rude, arrogant and…read morearguementative employees/ownership. *Extremely high interest rates *Most vehicles I saw had one or more accidents on them. *Vehicle was not ready when I went to pick it up, and very dirty and slimy inside. Small things like, not enough gas to get home from dealership even though 10 min away. not a drip of wiper fluid in it. Turns out there was a lot of little broken and missing things on the vehicle. I learned to dread every time I had to interact with them. I could have been ok with it all, but to spend thousands and get that horrible attitude and treatment... I will never go there again.

From the owner: We invite you to see this vehicle at Presley's Auto Showcase on Carling Avenue just west of Island…read morePark Drive. Call us today to book a test drive. Taxes and fees are extra. This vehicle will come with an Ontario Safety or Quebec Inspection. If you are looking to finance a car, Presley's Auto Showcase is your Ottawa, Ontario source for speedy online credit approval at the best car financing rates possible. Presley's Auto Showcase can pre-approve your car loan, even if your good credit rating has been compromised because of bad credit, low credit score, bankruptcy, repossession, collections or late payments. We also specialize in fast car loans for those who are retired, self employed, divorced, new immigrants or students. Let the knowledgeable and helpful auto loan specialists at Presley's Auto Showcase give you the personal service you deserve

This was my second time in two years buying a vehicle from Second Chance Auto. My credit improved…read morefrom all their help and suggestions the first time around. I was able to purchase an almost brand new Truck. Couldn't be happier. Will be recommending to all my friends!

Terrible Terrible experience never ever again Runnnnnn. car is always in shop getting something…read morefixed promised me 2 fobs only got one leaving lots of details out not professional at all

looked into used/new Acsent a year ago to trade our 2016 Outback, did not close on any deal..ended…read moreup back there in January to see a 2024 Outback premiere XT in the colour and options we wanted. Traded and drove away a week later with extras we wanted, hitch etc...Sami and team were excellent.. 1st service this week, service crew, shuttle drive etc, again 100% customer focused.. Top of the list for us!

I said that I would never buy again from dealership because of the poor service we received when we…read morebought our last Subaru 13 years ago. But they had the car I wanted, so I decided to try them again. I liked the Crosstrek and bought it. Joe was a good salesman. First thing is that they added a tire protection plan to my bill without explaining it to me or even asking. I asked about it and Joe said that it could not be removed. I finally got the $338 removed from my bill. The cleaning of the car on delivery was poor. There is a serious ding on the hood that shows right through to the bare steel. Most importantly, the car was advertised as having "remote engine starter" which to me meant that I could start the car remotely. When I realized I didn't have the started fob and asked them, they said that this feature was only available through an app and a subscription to Starlink. I then needed a smart phone to operate it. Which I don't have. Also, I only found out about the one-year trial subscription to Starlink through my own investigation. They didn't mention it. Bonan Wang did help me with the subscription. They failed to resolve my issue with the remote starter and no longer respond to my emails. The last email response I received from Thomas B, the sales manager, was this string of letters sdgfredgserdfg. I like my "new-to-me" Crosstrek, but the dealership was below par on service.

If only there was a zero star option. 1st, the sale: the…read moresales guy lied about the comprehensive "paint ship and dent" coverage. He clearly stated it was anytime something occurred. It was only after I brought it in that I was informed there is a $2500 lifetime max...which is basically two parts of the car. Scumbags. 2nd, service; with the exception of one minor interaction when the service guy from BMW was handling service at Mini, dealing with Service there is absolutely Horrible. As part of a recent insurance claim where they had to install a new roof, we got the car back with 4 warning lights on and a roof that would not open properly, then would not close at all. I called Mini and got nothing but excuses and BS. My wife loves her Mini, but after the last 2 years of dealing with these clowns, we'd never buy another one again. Shameful behavior and business ethics.

Needed a part for my Cooper. Went to the website, and was glad to see they had an online ordering…read moresystem. From the time I placed the order, to the time I picked up the part, the whole process was seamless. Very efficient communication. The in-person experience was just as good. I was welcomed warmly, my part and paperwork was handed over/processed quickly. The cashier was very friendly as well. I will be recommending this dealer as much as I can!

She is back at home, after spending over a week on rest and life support. My red beauty is purring…read morelike a kitten and no nasty dash lights and alarms disturbing our ride. Magdeglia Motors took great care of her. They are Honda/Acura experts. The people at the shop are great to deal with, and explain everything in detail. Pat showed me the stretched timing chain and the damage it had done to the whatchamacallit sprocket thingys. I nodded knowlegeably and (I am sure) he never suspected I had no idea what he was talking about, but I did appreciate the fact that he assumed I did. The total cost came in at more than $1000 less than the dealer quote, for the exact same Honda parts and mechanic time. I have found a new go to shop for the CRV.

I have used them so many times, they can fix your Honda perfectly. Ran over a porcupine, killed the…read morea/c but her replaced whatever and fixed it. Have also bought 2 cars from there in the past, older Hondas but they were the best cars I've ever had, just regular maintenance and ran perfectly every time. Wouldn't go anywhere else.

The people here are always very nice and honest every time I go there with a problem they fixed it…read morewith very reasonable prices y

Very good quality of work, reliable and very helpful. Affordable prices…read more Thank you.

My family and I have had various work done at Yeung's over the last five years and have never been…read moredisappointed. This guy knows toyotas/hondas like the back of his hand. Prices are super competitive and the owner is super friendly. Highly recommend!!

William and his team make people feel right at home. excellent service. friendly honest auto…read morerepair. Thanks Yeung Auto Imports

terrible service and misleading. Won't trust them to service my car anymore. would never buy…read morefrom them

Hands down the worst customer experience I have ever had. If you want to have your service…read moreappointments scheduled for 6 months from now and then just have it moved further out, you have come to the right place. I tried to get them to fix a security recall I had on my clutch for over a year to no avail. Just scheduling my first appointment was impossible. The service representative Allison Kearney was impossible to deal with. She didn't answer my emails or my calls on the first try, only when I escalated the issues. After finally scheduling my first appointment, I was told that I needed to bring my vehicle in for an inspection so they could order the parts. They kept my car for the day, inspected it, and then scheduled an appointment to have the clutch fixed and my brake fluid hose fixed a month from then. After bringing in my car, they let me know that the brake fluid hose was fixed but that I will have to come back to have the clutch fixed because they have one employee that works on manual transmissions and he is too busy changing tires on cop cars. They said they would have to schedule my appointment 5 months from then. When I said that it was a security recall, she answered with "well you've been driving with it this far". The most unprofessional comment I had ever heard until they topped themselves later on. Her colleague Dwayne then joined in and told me that it was the only way. He also mentioned that it could take more than a day so that I should call a week in advance to ensure that they could get me a rental car. I wait the 4 months and 3 weeks and give Allison a call to lock down the rental car a week in advance. She lets me know that I have to call a day in advance, not a week. I oblige and I call in the morning, a day in advance. She lets me know that I have to call at the end of the day, not in the morning. When I call at the end of the day, she lets me know that she cannot get me a rental car. I can still drop my car off for my service appointment, I just will not have a car for an undetermined amount of time. At this point I have had enough and I let her know that I was told to call a week in advance to ENSURE I would have a rental. She then tells me she will try another rental place and will call me back. Half an hour later, I get a phone call from Dwayne. He immediately says that we have to push back my service appointment because they have to order the part. I say "How did we go from me not having a rental to having to push my service appointment AGAIN?". He says that normally, cars are brought in for inspection before ordering the parts so if I came in for my appointment I would just be "pissed off anyway". I let him know that my car has already been inspected and that the part should have been ordered months ago. He says that they only have one person that works on manual transmissions and that he's working on cop cars... The same excuse as last time. I told him that the parts should have already been ordered, so what kind of assurance do I have that if the appointment is moved back yet again, that the parts will be ordered? He said "That's life buddy, nothing is guaranteed. If the guy that works on the transmissions dies tomorrow, we're all fucked". At this point I cannot believe what I am hearing over the phone. You can't guarantee that you can perform a service on an appointment that has been rescheduled 4 times over a year? And now you are insinuating that your employee can die? Avoid this place at all costs.