Following a serious highway collision some years ago, my ex-wife and our 14-month old son at the…read moretime were permanently impacted, myself with neurological issues. For a sleep issue, nearly nine years ago I started on a hypnotic sleep medication. I only recently realized that it can impact cognitive function through long-term use, but not before having bought an Audi Q7 here from Mr. S. in 2023. The $875/month price tag was more than I ever thought I'd spend on a vehicle, but I was able to manage it. Fast forward to early this year with five years left to pay off the Audi. My 14-yr old and I went out to look at trucks for fun -- which we did every month as he is a truck enthusiast. He chose Import Car Centre. As we entered the lot, we saw a 2023 Toyota Tacoma beside the trailer, which my son started talking about with Mr. S. My mind is still reeling as before I knew it, I was signing papers to buy this. I do know this: - I had 5 years left of payments on the Audi - I had recently retired (and told Mr. S. this) - Mr. S. told me they would put on the application that I was still working (so lied to the credit company) - I was not offered the Carfax report (I paid for it myself later) - According to the report, the 2023 Toyota Tacoma had actually been sitting on their lot for nearly a full year - When I asked for the weekend to consider this, I was told there is a lot of demand for the truck and it could be gone over the weekend. BS. - The cap over the bed has a huge tear in it - The tires were nearly gone (confirmed by the Ontario Ministry of Transportation) - I gave them $5000 down payment, and now pay $550 every two weeks for the next seven years for what amounts to a debt consolidation loan. When following up with me to finalize, and I talked about the vehicle, Mr. S. rudely said, "The only thing I am interested in is your direct deposit information." This says all one needs to know about this place. Stay clear of the snake pit.

This was my second experience at this dealership. The first experience the owner went above and…read morebeyond for my Wife and I and although we were not ready to purchase a vehicle we said we would be back. We did end up going back to the dealership and putting down a deposit of $500 on a vehicle. We were super excited and were looking forward to picking up our new vehicle. We decided 2 days before we would remove the winter tires and rims to lower the payments and winter is soon ending. I reached out to the salesperson and they agreed to have them removed from the sales agreement but would charge us a re-stocking fee. We both understood the inconvenience, although were never under the impression that we were doing anything wrong by deciding to have the winter tires removed as there was sufficient time and we were already spending over $50K on a vehicle and would have certainly provided positive feedback to friends and family. Unfortunately, things took a turn for the worse when we overheard a conversation between the staff on a voicemail that was left on our phone without their knowledge as he forgot to hang up the phone. The voicemail consisted of many insults and was extremely unprofessional with use of swear words towards us. When the decision was made to back out, there was no apology or consideration given for how we felt following the voicemail. My wife and I are left uneasy and in shock over what could have been a civil end to the deal. I have sent two emails to Import Car Centre requesting a refund of my deposit and to this day have not received the deposit or simple an apology for the way we were treated.

My husband and I bought a new 2025 Honda CRV Hybrid recently from Ottawa Honda. Our salesman, Alex…read moreEstaphan was a pleasure to work with, during the negotiations, the purchase, and the pick up of our new vehicle. It was a no pressure purchase, with him allowing us to decide what we wanted and needed. It was a stress free experience. We highly recommend Ottawa Honda for a purchase, and Alex in particular as a salesman. We would definitely purchase through him in the future. We are very pleased with the Hybrid. The gas mileage has exceeded the industry average and it drives lives like a dream. T & E Janes

Avoid at all costs, their service department will scam you. Estimate: $140; Invoice: $423. Shady…read morebusiness practices and disrespectful staff. Have used them many times with mediocre service, but will never return after latest fiasco. Scam: Dropped my car off for an oil change. Asked that they look at the AC and see why it's intermittently shutting off. The staff member said "Sure" and didn't mention any price, so I assumed they'd call me once they looked at it and diagnosed. Even my written estimate read "A/C Price $- , Inspect and Report". Got a call to pick up my car and am shocked to learn they charged me $271 to put some dye in the AC system to help find a leak (it's not even fixed!). Disrespectful Staff: When I was shocked by the $271 extra charge I said "Jeez!" and was met with a very defensive staff member, "I would have warned you about that when you dropped it off. I'm normally very good at warning customers. It can be anywhere from $200-$500 for an AC repair." What!? I'm sorry, but you didn't warn me, because I'm not signing you a blank cheque for up to $500. Called the manager, he gave me the same shtick, "He would've warned you about the AC charge, he's normally really good at that". I have two staff members now essentially gaslightling me that I approved a $271 AC charge. I'm frugal, for $271 I'm driving with the windows down. "I'm sorry, I was not warned of any charge for the AC, I read 'inspect and report' on the estimate and assumed that that is what you would do". "I'll talk to the staff serving you, but I'm almost positive he would have warned you." Unresponsive manager: The manager, Marc Houle, said he'd check with his staff and call back. That was 1 month ago. I've sent two follow up emails, and called 8 times this week and I've received no response. I think he believes if he ignores me long enough I'll give up. I'm filing complaints with the BBB and Ministry of Public and Business Service Delivery today.

If only there was a zero star option. 1st, the sale: the…read moresales guy lied about the comprehensive "paint ship and dent" coverage. He clearly stated it was anytime something occurred. It was only after I brought it in that I was informed there is a $2500 lifetime max...which is basically two parts of the car. Scumbags. 2nd, service; with the exception of one minor interaction when the service guy from BMW was handling service at Mini, dealing with Service there is absolutely Horrible. As part of a recent insurance claim where they had to install a new roof, we got the car back with 4 warning lights on and a roof that would not open properly, then would not close at all. I called Mini and got nothing but excuses and BS. My wife loves her Mini, but after the last 2 years of dealing with these clowns, we'd never buy another one again. Shameful behavior and business ethics.

Needed a part for my Cooper. Went to the website, and was glad to see they had an online ordering…read moresystem. From the time I placed the order, to the time I picked up the part, the whole process was seamless. Very efficient communication. The in-person experience was just as good. I was welcomed warmly, my part and paperwork was handed over/processed quickly. The cashier was very friendly as well. I will be recommending this dealer as much as I can!

I don't know were to start... *rude, arrogant and…read morearguementative employees/ownership. *Extremely high interest rates *Most vehicles I saw had one or more accidents on them. *Vehicle was not ready when I went to pick it up, and very dirty and slimy inside. Small things like, not enough gas to get home from dealership even though 10 min away. not a drip of wiper fluid in it. Turns out there was a lot of little broken and missing things on the vehicle. I learned to dread every time I had to interact with them. I could have been ok with it all, but to spend thousands and get that horrible attitude and treatment... I will never go there again.

From the owner: We invite you to see this vehicle at Presley's Auto Showcase on Carling Avenue just west of Island…read morePark Drive. Call us today to book a test drive. Taxes and fees are extra. This vehicle will come with an Ontario Safety or Quebec Inspection. If you are looking to finance a car, Presley's Auto Showcase is your Ottawa, Ontario source for speedy online credit approval at the best car financing rates possible. Presley's Auto Showcase can pre-approve your car loan, even if your good credit rating has been compromised because of bad credit, low credit score, bankruptcy, repossession, collections or late payments. We also specialize in fast car loans for those who are retired, self employed, divorced, new immigrants or students. Let the knowledgeable and helpful auto loan specialists at Presley's Auto Showcase give you the personal service you deserve

Very friendly. Not scammy. They are not in it to take your money. They are in the business to get…read moreyou the vehicle that suits your needs in a budget that you can actually afford. We have bought 2 vehicles from them and will continue to purchase our future vehicles from them.

From the owner: At MyCar, we make buying, selling, or trading your vehicle simple, transparent, and stress-free…read more With multiple locations across Ontario, we offer a large selection of quality pre-owned cars, SUVs, and trucks for every budget and lifestyle. We specialize in fast approvals for all credit situations — including bad credit, no credit, new to Canada, or self-employed customers. Our team works with major lenders to secure competitive financing options, often with same-day approvals. Looking to sell or trade your vehicle? MyCar provides instant, fair market evaluations with no pressure or obligation. We make it easy to cash out your vehicle or apply your trade toward your next purchase. Every vehicle is carefully inspected and backed by available warranty options for peace of mind. Our goal is to deliver a straightforward buying experience with honest pricing, clear information, and dedicated support from start to finish. Whether you shop online or in-store, MyCar is committed to helping you find the right vehicle quickly and confidently.

I purchased a car from Mark a few weeks ago. He's great to deal with. This dealership is super…read morefussy abut the condition of the cars they sell on their lot. He was very easy to deal with and I felt was very fair. I'd certainly buy again from this dealership as they go above and beyond for their customers. If you see a car online or on their lot, check it out. Their prices are GOOD and you'll get a decent vehicle! Thanks again

I am so happy with the level of service I received from Mark and Fady. They were helpful and…read moreaccommodated my couple of requests, and most of all, I love my new car! Thanks guys!!

My family and I have had various work done at Yeung's over the last five years and have never been…read moredisappointed. This guy knows toyotas/hondas like the back of his hand. Prices are super competitive and the owner is super friendly. Highly recommend!!

William and his team make people feel right at home. excellent service. friendly honest auto…read morerepair. Thanks Yeung Auto Imports

i treated you as a friend i did every thing to heip you and you sold my car for me as said. you…read moregot 3000 dollars for the car i asked for the money you said you would give it to me for an emergy .i saidi needed some money now because i was with out a job and i had no money.

From the owner: Auto Sales and Repairsread more

I was driving along Baseline Road when i had to stop for a red light as i waited turned to my right…read moreand saw Sean's Auto Sales. The first thing that impressed me was the selection and quality of vehicles. As , i was early to pick up a friend i turned into the lot got out of my car and took a look at what was on the lot. I found a 2015 Lexus that looked exactly what i was looking for. Next was the part i think everyone dreads and that is calling to get information about the vehicle. The coolest thing was I actually spoke with the owner he didn't pressure me or ask personal questions he just answered my questions. I looked around online his asking price was more then reasonable so decided to make appointment to take for test drive. He offered for me to take the car by myself but i asked him to come with me as i drove found a few issues. Which , i used to deal with him so got the car exactly what i wanted to pay for it. Now what really surprised me and made me write this review is just how well he treats his customers. He actually does more then an actual Ontario Safety Check requires. So even though by Ontario standards the brakes didn't need to be replaced he replaced them Plus rotated the tires and balanced them. My Rating by Stars Outstanding Deal * 5 Stars Service * 5 Stars Trust * 5 Stars Process * 5 Stars I highly recommend Sean's Auto Sales and I will return when I am ready to buy another car.

This was my second time in two years buying a vehicle from Second Chance Auto. My credit improved…read morefrom all their help and suggestions the first time around. I was able to purchase an almost brand new Truck. Couldn't be happier. Will be recommending to all my friends!

Terrible Terrible experience never ever again Runnnnnn. car is always in shop getting something…read morefixed promised me 2 fobs only got one leaving lots of details out not professional at all