Came in as a walk in and probably waited for about 20 minutes. The lady who asked me what I wanted was attentive and brought me out the color samples to choose while I waited. I really liked how the manicurist took her time while she did my nails! They came out really nice, a lot better then before I went in! Very friendly and clean salon! Will be back! Maybe next time I'll make an appointment and the wait wasn't so bad because it was a weekday early morning but I would recommend for busier times! read more

True Touch Nail & Spa - Nail Salons Near Me - Lake Elsinore, California

Biggest mistake was not reading the reviews before I walked in here. Everyone's personality was so dry and unwelcoming. When I asked questions about pedicures, I was given the biggest attitude and pretty much told to go back to where I originally came from to get my toes done. Which is extremely rude. Because my original place is over an hour away, I decided to come here because it's closer to where all of my errands were. I used my Vietnamese translator to English and I seen that they talked trash about me in my entire appointment. I don't understand why nobody here is nice at least to me, but to everyone else they were nice. They was looking at me and each other, talking trash about me and decided to greet other people, but they didn't want to greet me or be kind. It was just really rude the way they treated me and based on the reviews, it seems like this is how they treat the majority of their customers. I'll never come here again after paying over $100 for services. The worst customer service. I'm still here yet they're still talking crap about me. read more

I went there earlier today with my cousin. I spent $26 on regular nail polish no massage. She got paint all over my feet I called them later after looking at them a little bit more and they said no refund. I work hard for my money. I also only agreed to the price because I thought I would be able to get a design on my nails or at least some charms or beads, but she told me that my nails are too small mind you I asked for my big toe to have a flower on it. The vibe was not good. They were so weird felt like they were talking about me and my cousin please do not go here. I am so mad. I had to come home and use my bedazzling kit when they should've used theirs. Don't come here. It's lie touch not not true touch. read more

True Touch Nail & Spa - My feet looking shitty - Nail Salons Near Me - Lake Elsinore, California

I went in with my daughter on 5/13/26. Mind you, this is the first review I post and had to look up how to do it....but she's graduating next Tuesday so decided the lease I could do was get pedicures together. I have not had a pedicure in months due to my financial situation but figured this would be a good time. We got our toes done, and I didn't pay much attention since I was talking to my daughter. As soon as I got home I realized the nail polish was on my toes, my toe nails weren't filed right and it really looked like a 5 year old had done it. I wasn't tripping when we were there, I was actually happy because it only took about 15 minutes and we were able to grab some coffee but I got home and called the shop. They told me to come in the following day and they would fix it. I went in, and the same person did my toe nails. He recognized me and I told him why I was there. The first thing that came out his mouth was, "Well if you want a pedicure, you're going to have to pay for it". I told him all I wanted was for him to do my toes right. His answer was that my toes were "Crooked and my toenails were too short so he couldn't get the shape right". I asked him to hand me his nail filer and proceeded to do my big toe and said, "See it doesn't look crooked and has the right shape". His response was, "oh, can you do the next one?". At this point, I'm done but I asked him to just do the best he could. He finished and I asked him for his name which he said he could not provide me with. I responded by telling him I have been getting my nails done for over 30 years and have never been told they could not give their name out. His reason was because he doesn't work there every day. I asked for his manager and she told me his name was RYAN. I was not trying to get him in trouble but I thought this was an absolutely awful experience and would never go back to this place. read more

To start the establishment decor was cute. However when it came to customer service it felt rude someone would walk in and the employees would say something in their language. Then they would all start laughing. As if they were talking about the person. The prices were a little off. The pedicure I got was 26.00, plus gel nail polish, plus the 2.00 bank fee and my total was 57.00??? Did you include a tip for me??? I didn't have time to argue so I just paid it. Never again. read more

I always get my fills done here but recently I decided to give my nails a break. So I decided to get my acrylics removed with a mani and pedi. The lady who did my nails, I've never had do my nails but she had me get up early to pay before she finished. I've never had to do that with anyone else and I pay more for other services. It just threw me off and made the vibe an uncomfortable feeling for me. I understand she's had plenty people run out in her last time I was there an old lady walked off on her while I was getting my nails done by another lady who typically does an amazing job. I'll just find another location nearby if I don't feel like going to Temecula. Just had to update review due to my bad experience. read more

True Touch Nail & Spa - Nail Salons Near Me - Lake Elsinore, California

So far it's brightly lit with relaxing typical nail salon music.. there wasn't anything marvelous about the place but they were all very nice . Just poor work I requested a fill for my gel X nails that I had done in LA. They do not offer gel X at their salon. The photos speak for themselves. I paid $60 for a fill and replacement of one nail. Their quality of work did not warrant $60 I would say more like 40. In really was hoping the reviews were wrong and I would find a better experience.. read more

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Arrived & was seated into a spa pedicure seat, there were 2 of us, they only had enough employees to service one person at one time, Father's Day-my husband had to wait 45 minutes till she was done with my feet. I had brought my own gel polish & was told it would be an additional $15 to put it so I opted for their regular nail polish. Expected to pay a total of $52 plus a $5 add-on treatment to learn that extra was $6 more when we paid. I looked here on yelp to see if I could find pricing, but nobody really had it & their reviews are not so great. We paid in cash not to pay any fees on credit, including tip. We've been going there since it opened, a little over 20 years. We don't go that often, only on special occasions. But for the most part, our woman did a good job. read more

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The company I work for recently moved to this area and this place is literally one minute away so I deided to give it a try. My bad for not reading the reviews first. I requested the basic $26.00 pedi service. So unhappy with the service I received. Poor quality service. Then, charged me double because I asked for Gel, never had I had to pay double their published price because it was Gel. Never going back and not recommending this place to my co-workers. read more

Personality for one . A little effort to satisfy your customers. Crappie job done. Seems to be in a hurry to relax . Cause no one is in there read more

I've been here about 3 times (not sure why) and it's always something that isn't right. The last time I went on May 13, 2024, I got toe nail fungus!!!! I went to take off the nail polish because I couldn't go right away to get and all my nails are spotted with white fungus and the big toes burn on occasion. I am so upset. This has never happened before. They are made my feet very very dry. read more

True Touch Nail & Spa - Toe nail fungus - Nail Salons Near Me - Lake Elsinore, California

Got a pedicure by Janet it was relaxing & quick she is great!!!! Just wish air conditioning was on for a warm day..... read more

True Touch Nail & Spa - Janet was great took me right away quick & beautiful plus affordable. - Nail Salons Near Me - Lake Elsinore, California

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Called ahead of time to confirm that they have time to tweeze my eyebrows ... something I have done here before ... they said they do and to come right in. Got here and all the sudden they can't do tweezing. Wasted my time and gas. read more

giving 4/5 stars because I think they could do a better job for the pricing but other than that it's clean & they do good work! read more

True Touch Nail & Spa - Nail Salons Near Me - Lake Elsinore, California

Great service! Janet & Rose give the best Pedicures. Honestly only came back here because of them two.

Kathy is amazing!! She put up with me being indecisive about the color and helped me pick one!! I have 0 lumps and everything is cohesive. I truly don't know why I didn't try this salon sooner! $47 for a dip full set is a great price and I will be back read more

True Touch Nail & Spa - Nail Salons Near Me - Lake Elsinore, California

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DO NOT come here!!! They lie about their prices when you ask and when charged they charge double transaction fee. They also charge more to your card then you were first told. The nails are not great and employees have an attitude. Manager also didn't help resolve anything. TERRIBLE customer service. read more

The nails and price is fine but I was bleeding from my cuticle area because he was being rough. If you make someone bleed you're risking an INFECTION! I should've payed LESS. Plus my little webs aren't the same. read more

True Touch Nail & Spa - Nail Salons Near Me - Lake Elsinore, California

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this place is FUCKKINGGG NASTYYYYYY the floor is disgusting there was a roach in the corner and they charged way to much for trash nails. Don't even get me started how I'm I meant to think the people work stuff is clean if the floor is nasty it looks like it about to start growing mold. read more

I've been here quite a few times and have never been mistreated or overcharged. I just got a beautiful new set from Rose and they are PERFECT and my pedicure was much needed and very enjoyable. The salon is clean and everyone who works there is nice! Be aware of the debit card/atm fees. Just bring cash! read more

Andy and Van were absolutely fantastic! Their professionalism, attention to detail, and positive attitudes made working with them a true pleasure. read more

My first time here ,I liked the work that Ross did, he left my nails the way I wanted, I was lucky to find this place, it closes late at 7:30, I like that and the prices are reasonable, and she was kind and always fulfilled my expectations. I will return and I'll look for her, thanks! read more

True Touch Nail & Spa - Nail Salons Near Me - Lake Elsinore, California

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Nail tech was horrible left nail product on my skin and they are very expensive compared to other nail salons . $99 for a pedicure and nail fills read more

The worst nail shop I've been yet , I came yesterday for French tips and he did terrible and said he couldn't fix it so I left n tried to see if I liked it , I came back today due to nail polish chipping and wanted a different set he proceeds to tell me no , and starts doing other people nails they're not respectful at all in this nail shop and I'll never come back again he so busy smoking cigarettes to worry about my nails, what makes it worse is they think I don't know Chinese or mandarin and how they're talking about me in a different language. read more

True Touch Nail & Spa - Nail Salons Near Me - Lake Elsinore, California

This was my second bad experience I've had at this place and I've been going for about 6 months now I went in for a gel pedicure and I asked for a trim on the nails and shape and they came out so bad (my left second toe nail is broken and is growing back so disregard that) and then in the beginning of the month I went in for a French tip nail and I left with something that didn't remotely look like it. This will be my last time going here. Save your money and time and go elsewhere. Oh and there is a fee for using card too? And you get charged it separately? It's weird. read more

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my best friend wanted to go here for my birthday nails, and so we did. i gave them a chance seeing their reviews on here being 2 stars and google being 3.5... so here's how our experience went. we got here at our 10:30am appointment. wasnt seated until 10:40 on the spa chair with leak warm water. when i asked the manager Tom to change the water he said it doesn't get hotter. we waited about 10 mins or so more until katie who started on my best friend and jane who started on me. they rushed through our pedicures. and didnt have any kind of conversation with us. until they found out i was vietnamese too. the manager tom randomly walked up to me and said mom or dad.. my best friend and i were puzzled like what's going on. i'm like huh? mom or dad?! in my head thinking he was like who is vietnamese?! mom or dad vietnamese?! i'm like both.. he was like you don't look it because of your hair. (i have long blonde box braid hair with extensions) after he said it i was like bruh you're racist af.. they had walk-in all days. short staffed and turned some people away. he even told them he didn't take appointments to someone who called over the phone, but allowed me to book an appointment over the phone. and then allowed some to sit on the pedicure chair while they waited and waited for someone to start on them. they didn't check in with the customers or let them know someone would be with them shortly. my best friend was 70% done when tom started my hands. (he was just starting someone when we got in.) i had to repeatedly tell him to trim down my nails, file them and reminded him i wanted my cuticles cut. he didn't do a good job with my cuticles so i ended up fixing what he didn't do. it was annoying at this point. we were there from 10:30am to 1pm and our total was $230 without tip. gel pedicure was a good price at $38 her full set - she wanted medium length to short nails with a certain design but the katie decided to give her long nails and a design that she could do instead. $65+ my full set - i asked for a certain design and he said he couldn't do it. he charged me $85+ full set with gel and french. $10-$17 was for the acrylic on my toes which are super thick (not natural) not straight and chunky. overall experience. i'm not satisfied and it was overpriced at $230 for both of us. read more

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I'm so mad at this nail salon. DONT GO HERE. Not only did they over charge me by $20, but this lady named Katie basically made me tip her. Not only was she upset I only tipped her $6 but she went and charged my card for a larger amount and then added another charge of $2.50. What makes me upset is that there is no moral, no respect. Who knows to how many people they do this to. (And for the people saying I tipped a bad amount, she already gets paid for the service and she did a bad job.) TOTAL: $108. I had gel polish in my skin that I scrubbed off. read more

True Touch Nail & Spa - 2 day old nail's - Nail Salons Near Me - Lake Elsinore, California

I hate to write this because it's the first bad experience I've had here. This would be my 5th time at this nail salon but my 1st time getting my nails done by the older gentleman with glasses. I went in wanting to remove the powder (had to get it done previously because my nail was broken half way down) and keep my natural nail. He had said no you should get a fill because you'll get fungus if you don't. In my head I was like uh sure, you're the professional here. As he started to remove the old color and began to shape the nails, he not only shaped them wrong, but I noticed a good amount of blood on one of my fingernails. He didn't say anything. I kept looking at it like why is it bleeding like this so much. He sent me to wash my hands and still no apology... then he says oh it's because you had powder there. And yet, still no apology. During the manicure I was quiet and uncomfortable. I'm sure he sensed it because he stayed quiet too. I was not happy and My finger was hurting. After he finished the manicure, he told the lady that did my pedicure the total price. He was charging me full price! I looked at the lady baffled. I told her I'm sorry but I'm not satisfied at all with my nails and I'm still bleeding. She told the gentleman what I said and and he told her to give me $5 off while he walked outside. Not even looking at me. I paid without tipping and as I walked to my car, the man turned away and hid behind the wall next to their salon. I started to cry in disappointment and anger towards him. It's like he knew he did an awful job and that's why he wouldn't show his face. Now, at first when I got home I thought I was over reacting. But I looked to the internet and Reddit. My experience is not normal! Not only is the fungus thing not true, but the type of bleeding I experienced should not happen. TW: the pictures contain some of the blood read more

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Ok ,so I went here a while ago before covid. They didn't take credit cards. I went back to give them another try 1 day ago. I got a refill gel nails, my normal lady is out of town a lot. That was fine no problem. I got my whole face waxed. The lady was being rushed by the man outside yelling at her any way she burned my face a bit wish resulted in some skin taken off..... I am not going back there ever. read more

True Touch Nail & Spa - Tore top layer of skin with hot wax... - Nail Salons Near Me - Lake Elsinore, California

This place used to be nice, now it's not taken care of. My daughter sat in a ridiculously peeled off seat , there's nail dust literally everywhere you look . For the service, be prepared to be given attitude if you let them know they left your acrylic nails super thick and wide ( horrible work) read more

True Touch Nail & Spa - It has more peeling on the other side of her - Nail Salons Near Me - Lake Elsinore, California

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Horrible customer service and bad business practices. They will charge you whatever they feel like, even though the prices listed are different. They will charge you for something that is not even on the pricing list. They also charge for each service, rather than each transaction. So, even though you are one customer They will charge your card twice as if you had two transactions ($4 charge to use your card for a fill & pedicure). Clear gel pedicure listed as $35. They charged me $50. My $37 pedicure (2nd cheapest one on the price list) they charged me $51. They said it was $14 extra to use a gel based nail polish rather than the regular nail polish. Some how my total for a gel fill and a 2nd to cheapest option for pedicure (there were 4 options) came to $106. That's before any credit card fees added. I don't know how this place stays in business. Also, they cut my nail & made it bleed. They took twice as long to do my nails than my usual place and my nails don't look as good.They were rude and pulled my fingers, hands and feet around during service. read more

Janet has the worst customer service! She was so rough and rude. Pulling my feet around and pulling my skin back as if ir wouldn't hurt. read more

I came in at 10am and they took me right away for a full set and pedicure. The water was nice and warm. They took good care of me and took time with their work. I always add acrylic on my toes to give a square shape and they always do a great job! I love this place. read more

True Touch Nail & Spa - Full set french tip with hearts - Nail Salons Near Me - Lake Elsinore, California

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My index finger looks different because i broke my nail really bad about a week ago and it's still growing out. That being said this fresh set done by Anna looks Amazing! She really pays attention detail and I love my nails read more

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I love this nail salon when I got my first set of acrylics from here they did an amazing job I loved it so much read more

True Touch Nail & Spa - Nails - Nail Salons Near Me - Lake Elsinore, California

Never had an issue with this nail salon until now, I've been coming here since high school. I went in for a manicure. JANET was horrible it seemed as she was in the worst mood! As she was cutting my cuticles she cut me on my left thumb, I screamed that it hurt she didn't say sorry nothing in her face had remorse about being sorry. Worst customer service Janet and I will not be coming back. read more

True Touch Nail & Spa - Janet cut too deep - Nail Salons Near Me - Lake Elsinore, California

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They don't sanitize their tools. I've caught nail fungus from them cleaning my toes. Rude workers

I've gone to this nail salon for six years. Every time I go lately the price is higher and higher and the work is shittier and shittier. Today not only were they price gouging and disrespectful but my nails look horrible. I'll never go back. read more

The nail salon professionals are not nice. They aren't doing what the client is asking for. Very rude with little to no options. They expect you to pay the total amount for a shitty job. SAVE TIME DONT COME HERE. read more

Awful customer service! I will not return! I could not describe how rude and uncomfortable they made me feel! So unfortunate