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    True Burger

    1.5 (109 reviews)
    Closed 11:00 am - 11:00 pm

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    All around terrible. The lady wouldn't give me a cup of ice without charging me $1.20. She was insanely rude. Then, I get my food and everything but the patty is hot. The cheese was slapped on there right out of the fridge. The buns must've come straight out of the bag. Don't come here.

    Crispy Chicken Sandwich with Cheese Fries.
    Cindy Z.

    Sadly if you're flying out of Terminal 7, there aren't many food options here. I didn't think a burger could go wrong, right? Nope, it was a very sad burger. There's a kiosk to order your food. I ordered the Crispy Chicken Sandwich ($9.99) and Cheese Fries ($6.49). Even though you get unlimited toppings and sauces, they're very skimpy and basic. The burger was smaller than a McChicken, so don't expect much. In addition, the additional cheese fries is just a side of cheese sauce for an extra $1.50 more, so totally not worth it. If you're going to be at Terminal 7, make sure you eat beforehand. Nothing else looked that appealing here either.

    $3 for a very small diet pepsi. Ripoff!
    Michael M.

    The customer is expected to place their own order at a kiosk. The service after that is not good. They failed to give me my drink so I had to request it and then I was shocked at how small it was for $3. The fries were cold so I had to return them to ask for fresh ones. I ordered no tomato and was given a tomato on my burger. I returned the meal for a refund and went elsewhere. Anywhere else should be selected

    Ally R.

    Congratulations for being the worst airport food I've ever purchased. Totally inedible. My chicken was so hard, I didn't think it got cooked all the way but my guess is they make a ton of these chicken Pattie's and probably crowd the fryer so they don't even cook all the way. It was so hard I could barely bite through it. Menu reads "unlimited toppings and sauces" yet my husband asked for bbq sauce which they have in 2oz cups and she just walked away and then mumbled no that's extra???? What. Do not eat here!!!!!! $30 wasted

    Receipt for bacon
    Andrew K.

    Food was fine for a takeaway at an airport, tasted good to me. Service was friendly and fast. My only complaint is I paid $4 extra for bacon and it wasn't on the sandwich :/

    Ramesh A.

    In JFK airport terminal 7 near gate 3, this one draws lots or customers around 10 pm. The burgers are looking great, and they got fries and cheese fries. They do have an impossible burger, too. We ordered fries and cheese fries. The lines are long and took 15 minutes to place the order. But the food was given fast. The fries tasted okay. The cheese sauce was given on the side for the fries.

    Tiffany M.

    I wish I read the reviews before I ordered food here. They have a nice automated system where you order food on the tablet but the waiting time for the food is pretty random and customers were getting upset that their numbers have not been called. I didn't have to wait too long because I ordered the crispy chicken sandwich with onions, lettuce, tomato and mushrooms but I was so disappointed when I got my sandwich. The burger was cold. The buns itself felt like they were taken straight out of the fridge and slapped on the sandwich. Even the mushroom and onions were cold. The chicken was warm but had little meat in it. I ended up throwing out the whole meal. Don't waste your money and time here!

    The advertised sandwich.
    Keith K.

    The photo of the chicken sandwich has cole slaw, but the establishment does not serve cole slaw. To be clear - it's not that they are out of cole slaw: They never served it. When I asked about it, the gentleman told me "Thats just an exhibit! Take it up with the management!"

    Nehal A.

    For a small terminal with limited dining options, this place is actually not that bad. Single patty burger is decent size. Combo comes with fries and drinks, I think. Order takes few minutes get ready, even though there's no rush. I liked the bread, patty and cheese, but toppings are disappointing. Grilled onion was cold in mine. It's also super expensive, but so are all nearby places.

    Marc T.

    Waiting for my flight at JFK airport, I decided to get burgers. I ordered a cheeseburger combo with fries and a drink. The only downside was they didn't have lemonade for my drink, so I got water instead. Pretty long service with about 12-15 minutes waiting for my food, but there were a decent amount of people in front of me. The fries definitely needed salt but were crunchy and tasty. The cheeseburger was very filling, great sauces of mayo, ketchup, and honey mustard. They have unlimited toppings and sauces with their foods. Good place to eat before your flight.

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    2 years ago

    The worst service and the worst I have ever eaten . The was cold the employees were fighting

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    2 years ago

    I ordered an impossible burger as I'm vegan and I was given a chicken sandwich. I want a refund. There is no phone number to contact.

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    3 years ago

    Service is awful, prices are a ripoff, beer is just foam and the burger is disgusting.

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    3 years ago

    This place gave me food poisoning. Don't eat here! Zero stars. Bleh! Awful, awful cold burger that took 30 minutes to prepare

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    3 years ago

    This is not a fast food place. The burger came out cold. Also, the customer service was non-existent. Do not waste your time here.

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    3 years ago

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    Grading thjs on the curve of a terminal with next to no dining options and the volume of terrible reviews setting painfully low expectations...

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