They suck do not use this guys I had to call my local mechanic to tell them what to fix and they…read morestill couldn't fix my truck

Where to start with all the scams this guy and few others do in Memphis, TN. I had a truck break…read moredown few miles away from this, shop. Called the shop got Larry on the phone he said he would send some body out to come and check it out. He said he didn't have any one but, he would send a guy he works with(Tony) to come out. The mechanic arrived quick no issues there. He scanned the truck with his lap top and decided it was a bad ECU, on the transmission. And that I need to get it towed to Larry's shop so, they can proceed to work on in the morning as it was late. I called the tow truck and we go the, truck towed but, the tow driver could not put the truck into shop parking as it was crowded and no way to turn around. The mechanic(Tony) was there waiting on us at the yard he said, to park the truck on a side street that they would work on it from there. The tow guy put the truck on a side street and went about his business. Next, day(Tony), said he was at a salvage yard looking for the ECU, that was around 9am. As i waited I would text and call to see when he would arrive so we can get the truck rolling. But, once Tony got the part it was raining to heavy for him to do any work that day. So, another day noting resolved. Next day he showed up around 2pm in the afternoon came and went under my truck didn't say noting to me then he knocked on my door finally I seen him said he got a used ECU($1100.00), from a junkyard and that he put it in and was about to run software on his laptop to code it. After many attempts the truck was still having the same issues noting resolved. Tony proceeded to tell me that he put a ECU, in but now its a bad transmission harness($300.00). I said okay can called around and located the harness near by as his mechanic went to pick it up. Tony was checking all the wires and fuses but, no luck truck was doing the same thing. His mechanic came back with the harness and he went under the truck to put it in. He put it in and the truck was still doing the same thing. No change, Tony then proceeded to tell me that I no have a bad ECA, Electric Clutch Actuator. He said he can locate the part and would install it if i chose to do so. I refused the repair. Got the truck towed back home and my local mechanic is working on it come to find, out that the ECU, was never touched still my trucks original ecu. Tony and Larry are both big time scammers working together with a junkyard that make fake bill of sales. And charging people money for parts that they never replaced or touched. Larry works and owns Rescue Repair service and he works with Tony that works for A Plus Truck repair. And they both work with a salvage yard Don Ricks Used Truck Parts out of Johnsboro, AR that's in on scams. Wasted, 3 days and over 5k in, tow bills parts etc. And noting was resolved. So, big rig guys be carful when calling this company as they will, scam you take your money and not care about it all. Also, another older gentlemen works with Tony, his name is Anthony he wears a shop uniform that says Mahogany truck repair. Also, their associate and scammer.

I brought my trailer to Custom Spring & Trailer Repair at 2859 Farrisview Rd. in Memphis, TN, and I…read morecouldn't have been more impressed with Roger, his son, and everyone at the shop. My trailer had torsion axles, and Roger inspected them and told me honestly that one of the axles needed to be replaced because the threads were stripped. He explained that repairing it would be a liability, and rather than just taking my money, he gave me the tools and everything I needed to make the repair myself. The replacement axle would have taken about six weeks to get. I repaired it, but unfortunately the threads still wouldn't hold the proper torque. I ended up having another company weld the nut to the axle. I got about 10 minutes down the road before the other axle blew out the bearings. I immediately went back to Roger. It was Labor Day weekend and they were getting ready to close, but Roger again was honest that he couldn't repair that axle either. Instead of leaving me stranded, he recommended another shop and even made the axles for them to install. Unfortunately, that shop couldn't do the job Saturday morning because they didn't have a certified welder. I went back to Roger on Tuesday after the holiday, and just like he told me, they had me back on the road in about 5-6 hours. That's the kind of service you don't see every day. Roger and his son are honest, knowledgeable, friendly, and genuinely care about helping people. Roger could have easily tried to take on work that he knew wasn't right, but instead he told me the truth and helped me find a solution. I would highly recommend Custom Spring & Trailer Repair to anyone who needs trailer repairs or axle work. Roger knows his business, and I was also told that he makes axles for trailer shops throughout Western Tennessee and Eastern Arkansas -- which says a lot about the quality and experience behind his work. Thank you, Roger, your son, and everyone at Custom Spring & Trailer Repair for taking care of me and getting me back on the road! If you need trailer or axle work in the Memphis area, definitely give them a chance.

I just had the rear leaf springs repaired on my 1965 Ford Falcon. The team here was super…read moreprofessional and super polite. Good customer service is hard to find these days and these folks were wonderful. They told me the job would take two days and they finished on one exceeding my expectations.

OMGosh...... we needed help with our Blue Ox hitch for our truck to our motor coach. We lost one…read moreof the trailer hitch pins and it was July 4th! YIKes ... everything was closed. Try to find something open...not happening. Early Friday morning, I called Blue Ox directly and asked for a dealer in the Memphis area. They sent me to Surwic.... what a blessing. Met Danny, the owner and he was the friendliest guy. His store isn't in the best neighborhood but... he was extremely helpful in getting us the part we needed for our Blue Ox hitch. Highly recommend seeing Surwic Trailer Hitch for all your trailer needs.

I had an axle replaced on my old fiberglass egg camper from the 80s. Surwic was very easy to work…read morewith and the work done was great. Would recommend.

the job, however small, was very fast, convenient and it was done so that it was inconspicuous. All…read moreat a very reasonable price. Overall, a great value! I highly recommend them.

Easy to schedule and good attention to detail. They rewelded a mailbox bracket that had been bent…read moreby a vehicle.

I brought them a mangled trailer axle after a seal leaked the oil out of the hub and the bearing…read moreblew up the hub. The ABS sensor holder was squashed. They recommended, and I agreed, that the axle-air system (to keep tires inflated) be removed from both axles. That was the cause of the oil being blown out of the hub when it leaked air into the hub. They grease-packed all the bearings and refurbished the ABS system. I am writing this review and giving them 5 stars because the trailer ABS light started going on a few weeks later, and they took it all apart and did more remedial work on the mangled sensor bracket to better hold the sensor - and provided a new sensor - at no charge. I have driven the rig another few weeks without any further trouble.

Quick response when my car died in an intersection today. The gentlemen were nice and…read moreprofessional. I cannot thank them enough to helping a stranded nurse in the rain. Thank you!

Takes your part and then never answers .. when they show up at 7pm and expect to get paid but our…read moreoffice is closed .. they steal your parts and refuse to answer phone Then they start stealing money from your account .. dont give any credit card info at all!!!

We stopped here briefly to use the restroom and redeem some lottery tickets during a recent trip…read more The restrooms didn't feel the cleanest and definitely needed some attention. The store clerk was cool. This is a very busy location so be careful in the parking lot. Lots of extra parking available, so that is a plus. Subway is on site and was very popular during our visit. You can also grab some snacks , fruit, coffee, etc here This LOVE'S is in a very suspect area! We saw lots of interesting people. I don't know that I would return here in the future.

Decent parking nice view staff was friendly interesting pit stop the bathroom was clean as wellread more

Amazing service !! We were traveling in our motor home from Little Rock, Arkansas to Bardstown,…read moreKentucky. As we left Little Rock, my husband notice his Air Bag indicator was fluctuating. Since we were passing through Memphis, I called several places to see if they would work on our problem. (A 43 ft Spartan Chassis with an air bag leak). This was Warranty work. Most said " no", but kind enough to refer me to another place. Another place could get me scheduled but it would be in 1 1/2 weeks for the mobile tech. YIKES !! Eventually, we were referred to Tag Truck Center, on American Way in South Memphis. I called, spoke to a very nice gentleman named, Taylor at Sprinter, and he said, bring it down "tomorrow morning @ 7:00 am". (Tues). By now, we were an hour outside Memphis and I asked if we could just drop it off that afternoon.... (Mon), to be checked in for the early morning appointment. Taylor said sure but said... we cannot have you sleeping on the Coach overnight. I explained, that was fine because our daughter lives in Memphis area. All was good. We got there by 2:00. Amazingly, he called us about 4:00, to let us know that his Tech did get a chance to look at it, and it was a leaking valve, he ordered the part, it would be in next day by 10:00 am. WOW....!. We picked up the Coach on Wed at 2:30 and was able to head down the road. Very happy campers!! Absolutely that BEST Service we could have EVER expected..... so, we are passing the word, if you need help with your rigs and don't know where to go..... check out Tag Truck Center on line. They have several locations in the Southeast. We highly recommend them.

I took my truck in Monday morning as soon as they opened I drop the truck off told them the problem…read morethat I was having which was an exhaust leak on the front part of the manifold on the DD 15 and I had a phantom coolant leak I suspected coming from the EGR cooler because there was no leak under the truck in the engine compartment under the dash no signs of dried coolant that have been sprayed and blown around. There was absolutely no sign of a leak. It wasn't until Friday that they actually looked at my truck for a total of two hours charged me for six hours of diagnostic said they couldn't find the leak and try to charge me $4000 to put on the exhaust manifold when I told them no I picked up my truck a week later and brought it to the house parked it. Let it sit for two hours to cool I went out. I cranked it up to turn the wheel to get into the engine compartment and shut it off. I walked back around to the engine compartment and right there where the exhaust manifold was leaking. It was also spraying out coolant, confirming that the EGR cooler is malfunctioning improperly put in or whatever, but that was covered under warranty so not only did they not find the leak by a trained technician supposedly but they also charged me for that when it should've all been covered under warranty and kept me from running for a week because they decided to take their sweet time about it it's hard enough being an owner operator or a small fleet without having these repair shops gouges if I were you, I would not use tag Truck centers. Apparently Memphis is their corporate office so whatever you do definitely don't bring it to Memphis but if it all possible, take it to any other freightliner you could find and steer clear of tag they're just gonna rip you off take your money and not do anything that they're supposed to do. Worst experience ever. I will never spend another penny at that place.