I've been terrified of the dentist since a traumatic childhood experience, and it's kept me from…read moretaking care of my dental health. Even in my 30s, I still carried that fear and embarrassment until today. Dr. Martin is truly a godsend. She and her staff Ashley and Kam were absolute angels. From the moment I walked in, the front desk team was welcoming, kind, and reassuring. In the chair, Dr. Martin showed such compassion and patience that I've never experienced at any dentist before. Her bedside manner is incredible. You can feel her genuine passion for her work and her care for her patients. I was especially nervous about the needle, since it has always been a huge fear for me. But I honestly didn't feel a thing. I was blown away. For the first time in my life, I left a dental appointment not in tears of fear, but tears of relief and gratitude. If you've ever been afraid of the dentist, please know you will be in the best hands with Dr. Martin and her team. I can't recommend them enough. I'm actually looking forward to going back and finally taking care of my dental health.

If I could give more stars I absolutely would. The staff was more than accommodating, helpful, and…read morejust plain pleasant to deal with. I would recommend you folks to anybody and everybody, thank you kindly. C. Baldo

Dr. Duraes is super upbeat and prepared. Overall pleasant experience. Office is clean and modern…read more -Franco Ruelas

I wanted to update my review for those of you who are petrified of going to the dentist even just…read more for a cleaning... If you want the most gentle person ever to clean your teeth, ask for Gustavo. He is amazing...... NO PAIN and nothing like those hygienists who manage to hit every nerve and like to dig into your gums. This is the 3 rd year I've asked for him and I go back every 6 mos. Would I do that if he wasn't there? NO.

I had been late for my last appointment but Megan was at the front desk and was supportive "that…read morethings happen". The front desk staff has always been the best welcoming group even in a dental office. They are helpful with the current appointment and the next appointment explaining what will be planned for the day and the next on the way out. Dr. Gosalia is always helpful and focused on the comfort and explaining what to expect. He describes in detail what to expect to prepare for. Caylee, his assistant could just as well be his partner. They are accustomed to working together as well as knowing what the next step will be. Overall the staff is efficient, helpful, friendly and quite the hosts and consider them as service group to help the easiest way.

I like the dentist and staff. My dentist retired and transferred patients here. I intend to keep…read moregoing to Bloomingdale Dental. Nice attention to detail, knowledge, and sincere care for the patients.

great experience with Dr Lee! She is a caring, extremely competent and gentle dentist! One of my…read morebest experiences.

I normally dont give reviews, unless I am experiancing something very bad . In nutshell, they are…read morevery unethical and not honset about their services, and they are not honest professional, their objectve to care for patient, but how to fool patient and make more money. please do not visit them.they put up great cleanly looks as spa, but underneat big ripoff . No star

The staff from front desk to dentist are always OUTSTANDING! I love this DDS office so much that i…read morecome from Elgin to get the level of care I receive here. Come to this office with confidence! Vraj - my hygienist was thorough, professional, and friendly! Dr. Samurai as always makes sure I am comfortable and understands all of what she is explaining, letting me ask questions and feel confident in what she is telling me next steps need to be.

Very disappointed with what has become of Comprehensive Dentistry. After going there for 45 years,…read morethey now have temporary workers cleaning teeth. Each "hygienist du jour" seems to "phone it in" while "kicking the can down the road" for a subsequent visit. When I requested that my records be transferred to another dentist that hasn't "gone corporate" to maximize their profits, they were not happy. So much that I can't help thinking the desk staff wanted to gang up on me. I was all set to call the police.

I like this place we have been coming here for two years now and have multiple dental procedures…read moredone. I was surprised today when we called and told the front office that we would be 7min min late and they wanted to reschedule. I told them we would only be late 7min tops and they had already rescheduled my daughter's appointment too. I asked Gloria that there is no why only 7min for the first time would cause such a drastic issue. I am very unhappy with the way they treated us. We got there 6min late and they took us in. How ridiculous and insensible customer service. It's funny how sometimes they can make us wait for 20min but could not wait for us for 7 minutes.

This office will charge for services that wasn't performed. My wife went for a cleaning and was…read morecharged for the x-ray and exam that wasn't done. Dental insurance company and I called the office to get our refund. They didn't apologize or explain why the extra charges. The office wasn't surprise at all when we called. Must be something they do on a regular basis until someone caught them.

Here is a copy of an email I sent to corporate. I'll update when they respond…read more I am writing to share about my experience at the Bloomingdale location. On Tuesday, January 13th, I called into work and scheduled an emergency appointment. The dentist, dental assistant, and hygienist were very kind. They walked me through the process explaining I would need to be on antibiotics for at least two days before they could remove the tooth. The office manager helped me schedule the cleaning and extraction for the following Monday when my work was closed for MLK day. (For context, I work in Northbrook - leaving my home at 6 am and returning around 6:45 pm. Your normal business hours do not work for me.) Initially, she said she didn't have any appointments for the extraction but when I suggested I would pay for my emergency appointment and call other Aspen Dental locations so I could have the rest of the procedures done on my day off, she said she would make it work. I trusted her to do so and paid the required 50% down-leaving with a Rx for antibiotics. Yesterday, I arrived for my 1:30 pm appointment. Wanting to avoid having to talk after my extraction, I asked to take care of payment right away. (I wasn't sure how I would feel after so I wanted to be able to just leave.) During my cleaning, the hygienist told me that because my appointment for the extraction was not until 4 pm (it was just after 2:15 at that point) I was welcome to leave and run errands or hang out in the waiting area. This was the first problem. The office manager did not tell me there would be this large of a gap between appointments. Again, I would have called other Aspen Dental locations. Initially, I chalked this up to a miscommunication. Without another option, I left the office after my cleaning, returning at 3:45 pm. This was the second problem. When I walked back in, the receptionist stated that she had called me. (I was in my car in the parking lot - I never received a call.) She stated that the doctor was running late and wanted to know if I could reschedule. I explained that, no, I had specifically agreed to continue at this location because I could have both the cleaning and extraction done on my day off. She slipped in the back and spoke with the doctor. When she returned, the story had changed and she said the doctor "does not do extractions". Problem three. I questioned which was true - was she running late or did she "not do" extractions. The woman just stood there. Assuming the later was true, I then asked why they hadn't told me they were unable to do the extraction when I first arrived for my cleaning. It clearly showed an extraction on their books as I had to sign "after-extraction care" paperwork. If the dentist truly "doesn't do extractions", why go through with having me pay for the procedure and sign off on all the forms?!?!? Had I known at 1:30, I might have been able to secure an appointment at another Aspen Dental location and not be leaving in pain. The receptionist did not have an answer. She did call the Palatine location after I asked her to call other locations but, of course, they were not able to accommodate me so late in the day. So, here I am - eight days later and still in pain. All I wanted was some care and compassion for a dental emergency. While looking for your corporate customer service email, I read on the website that each location is "independently owned". Problem number four. This entire situation has me questioning if the office manager had actually arranged things as she promised on the 13th. Was everything I experienced just a ruse to ensure I remained at this "independently owned" location rather than taking my money to a different location?!?! She was quick (looking back perhaps too quick) to change her answer about appointment availability when I suggested going to a different location. I truly hope you will look into this matter and I await your response.

Aspen Dental has cancelled my cleaning appointment THREE TIMES and at short notice. This is…read moreunacceptable! Service not what it used to be! Go somewhere else!!!

Great dentists, staff and they do a great job but I won't be coming back, after a year and a half…read more I have had "6" cavities which I feel extremely excessive. Last year both cleanings they have come up with something wrong and having out of network insurance, they charge way too much. Every other dentist I have been too maybe, once a year I have a cavity. Not 6.

Dr Brian Evans is by far the best dentist. The staff is wonderful. If you're looking for a…read moredentist, look no further. I'll add the fact that he has the high-tech machine that makes the crown right then and there. No temporary tooth to go home with. Root canal? No worries! Totally painless! Do yourself a favor and make this your dentist office.

I really enjoyed my first appointment with Dr. Matesi. When he first introduced himself to me he…read moreseemed like a very down-to-earth and friendly doctor, unlike some of the physicians we meet these days. He paid attention to the things I was concerned about and made sure to address them throughout the exam. I never felt rushed during my appointment which is nice because sometimes it just seems like some places just want to get you in and out, lacking in customer service. I'm already booked for my next cleaning I'm 6 months so I'd definitely recommend him if you're looking for a new dentist with flexible hours and with great patient care.

I have never written a review on a dentist, but my latest experience warranted it. Thursday night I…read morebusted a tooth out badly. I was in a lot of pain and discomfort. Being new to the Chicago area I was nervous as I did not have a dentist yet. I had to scramble Friday morning to find someone. Also, It was right before a holiday weekend so I knew all dentists would be busy and backed up with previous appointments. I called Sheila from Sikora & Associates. Sheila was awesome! She took my insurance and worked her magic to get me in. Extremely friendly and understanding person. Once I was in the office, Emelly took my xrays. Emelly was sweet, caring and professional. Even though I inconvenienced them, they all treated me like a long time patient. The dentist I saw was named Chris Matesi. I was very happy with the work he did and the help from Sheila and Emelly. This place is awesome. I have already scheduled a time to go back. Good office.

Unprofessional staff and provider. He didn't explain anything before doing procedures.read more

Thank heavens for yelp. I'm terrified of dentist and need major oral surgery and went this dentist…read morein the Joliet office 3 years ago. I left the experience feeling concerned if this place really cared for a patient. I thought maybe I felt that way because of my phobia, but after reading these reviews I see that my intuition was spot on. Definitely not going here.