I work in the insurance industry and deal with body shops every single day and Alex Auto Repair is…read morethe place I chose for my own repairs. I took my car with a radiator problem into Alex Auto Repair on a Monday morning and the repairs were done that afternoon and they had to replace the radiator. The bill was less than I feared it would be and the service and communication was impeccable. I'd HIGHLY recommend this shop if you need auto repairs in Denver. Tell 'em Mike Norton sent ya.

Sketchy to say the least. Took our car in for an inspection, which they ended up charging us for…read morewithout communicating the fees when we dropped the car off. They quoted us for a transmission replacement, which was high. We took the car to get a second opinion and found out there was a lot more going on. They were going to charge us to replace transmission without mentioning the other extensive issues going on, which ended up totaling the car. If we had used Alexs for transmission work, the car would have broken down soon after. Dont trust these guys!

The receptionist is an absolute doll to deal with. And while satisfied with the work performed on…read morethe underside of my vehicle, the lack of respect for the condition of my interior cannot be ignored. While this sedan is older it is still in daily use and I paid just over 1200$ for service and repairs. The carpet on my driver door sill was returned to me caked in grease and is likely ruined.

Called on the fly as I was having a minor issue with my car. Sam the owner meet me in the parking…read morelot and fixed my issue in a couple minutes. So thankful! I'll be back!!!

Naturally, the one day I don't park in my garage, I got to experience hail season in Colorado. Came…read morehere because my insurance hail inspection was literally in their parking lot. Convenient location and knowledgeable technicians that reassured me my car was in great hands. The receptionist seemed a bit overwhelmed and wasn't as gracious maybe because it's a revolving door of customers. Because they have over 12 techs at this facility, fortunately I didn't have to wait too long for my repair and pickup. I was quoted a few days for hail repair but I had additional body repair on my bumper and back up camera. It took a little over a week to have my car ready for pick up. My assigned technician was Ethan and he was super responsive and communicated often to keep me in the loop. Crash Champions also uses text to keep you posted as well. At pick up, I got to chat with the general manager Rick who was also helpful, friendly and kind. I love that they aren't pushy with upselling and explains any unforeseen repairs. I felt they were reasonable in fixing my bumper and back up camera sensor. I mean it is a BMW but overall my cost was around $3500. There is also a lifetime warranty as long as you of course own the car. They do offer wash and clean service and was respectful of my things and car upon return. It gets pretty busy here so if you can make an appointment as soon as possible do so but they do accommodate walk-ins. I do recommend Crash Champions if you get caught in the hail season here or need any body work repair. Thanks for doing an awesome job guys!

There was a problem with the Control Arm on our 2017 Subaru. My daughter took the car to this…read morelocation, and it cost over $ 1000 in repairs. When she left the shop, there was a screeching sound that she thought may have resulted from a new part. I was visiting her and took the car to The Body Shop, and they identified the sound coming from the front right wheel. When they took off the wheel, they noticed that the bushing had not been screwed tightly. A new part had to be replaced - it only cost $ 40 for the part and 1 hour of labor. Incompetence of this shop cost us $ 260. I am sure that they do some things well and this happens once in a while and unfortunately, it happened to us.

Extremely thorough and transparent. Not the cheapest, but skilled with high integrity. Gary and…read morePaul are fabulous.

It's now actually a Sinclair, not Conoco. I've used this shop for years and always get an honest…read moreand fair assessment. Great shop for well worn cars like mine.

Not sure in what world an alternator is $900. This place is a rip off. They took advantage that my…read morecar had broken down, and I was with my kids, and way over priced me. Do not go here.

They over charged me. Gave me a quote, I confirmed it when I arrived, and they charged me almost…read moredouble when it was time to pay. This place is a ripoff. Replacing a drive belt should be 130. That was what they initially quoted me, than they bill me for 225. Don't let these people rip you off.

I have been taking my car to Firo's for a few years. Their staff is excellent. If they overlook…read moresomething they make it right. They are also reasonably priced and do a good job. I highly recommend working with them!!!!

They overcharge and are scammers! I took my car here because the AC was intermittently going out…read more They charged me $400 to top off the freon and replace the cabin filter. The next day, the AC stopped working again. When I took it back in, they said it would be another $814 to replace the AC/Heat Module. It turns out the only thing wrong was a $6 fuse that I was able to fix myself. I would never recommend this place.

Fast, friendly, honest, candid, fair priced and affordable…read more My BMW M3 got a separation in the fender and they ordered a new one and installed it quickly, hit it with some paint and it looks factory new. I'm looking forward to smashing my car in the future, as now I feel good about having someone bring it back. woot

An honest, communicative, and detail-oriented shop. MC turned a real bummer of a situation into a…read morestress-free experience; now I'm back on the road in a car that's smoother than ever before, and if I get bumped again I know I'll be back!

Reliable estimates, excellent work, good prices. Who could ask for more. These are great folks who…read moredo GREAT work.

This is a terrible business that will give you the runaround and make you spend your own money…read morerepairing what they damaged rather than making good on their promises. Be very aware and heed the lesson I learned: On February 16, the owner of Auto Magic Jerime Monroe rear-ended my car in his 2020 GMC truck while I was stopped at a signal light in Aurora. After pulling over, he immediately took the blame saying, "My foot slipped off the brake pedal." He provided me with his driver's license and vehicle registration but did not have his insurance card. The tow hooks on his truck destroyed my rear bumper cover and inner foam core. He explained that he owned two auto body repair shops, one in Littleton and one in Denver, gave me his business card, and showed me some mail in his truck addressed to him at Auto Magic. I felt bad that his insurance rates would increase over the incident, so I agreed to not report the accident to insurance and instead allow him to repair the damage at his body shop. He promised to order a new bumper cover, foam core, paint the cover, and install it during the first week of March when my work schedule allowed me to take time off. In the following weeks, he texted me apologizing for the accident and confirming he purchased the parts and would be ready the first week of March to repair my car. At the end of February, I spoke Jerime on the phone and set up an appointment in early March. The morning of the appointment, I called him when I arrived in Littleton to let him know I was a few miles away, and he told me they had not painted the bumper yet and asked if we could reschedule for another day. I took off work for this appointment and drove over from east Aurora during rush-hour, so I was unhappy but agreed. What else could I do? He told me to text him the morning of whatever day I wanted to stop by and that there wouldn't be an issue with me dropping by on short notice. Later that week, I texted him that I was ready to drop off the car later that day, and he replied saying he needs at least 24 hours' notice, which is not what he originally said. I replied with a different time, and he never responded. For the rest of March, I texted him over five times asking to resolve the issue. Eventually, after never hearing back from him, I filed a police report for the accident and a claim with my auto insurance company. My insurance adjuster sent letters to both Auto Magic's office and the address on Jerime's license and called Jerime's cell phone and the Auto Magic office, but no one responded. Because his truck is new with no previous claims, my insurance company could not locate his insurer through the system they use. I texted Jerime asking for his insurance information and telling him I had filed a claim and needed to finalize the repairs. I also mentioned I would be leaving online reviews detailing my experience with his business. He immediately replied with surprise claiming that he never received ANY of my text messages since early March. I responded asking for his insurance information, and he never replied. I spent the next four days texting the same request with no response. At this point, the Aurora police department is attempting to locate his insurance information based off his license plate. My vehicle is being repaired under my uninsured motorist coverage, which cost me a deductible out of my own pocket. My adjuster says the repair bill will be sent to Jerime with a demand for payment. If the bill is not paid, they will send it to collections. If Jerime does provide his insurance information, I will be refunded my deductible. Beware that this is the kind of person you will be doing business with and supporting financially at Auto Magic--the kind of owner who crashes into an innocent person because of his own rather absurd error, promises to repair the damage at his body shop, gives the person the runaround for months, refuses to abide by the law and provide his insurance information that he should have had on him at the scene of the accident in the first place, forces the person to file a claim with his own insurance company and pay a deductible with his own money, and wastes hours of the person's time. Do yourself a favor up front and find another business rather than risk going through something similar. Should the owner of Auto Magic whish to respond to my review claiming it is fake, I'm happy to upload screenshots of the text message chain and photos of Jerime's license, registration, license plate, and business card proving what I say is truthful.