Listen: these salons, stylists, support staff and owners are awesome. I'm not one to go through the…read morehassle of leaving a review but I literally created a yelp account to do so for r.Collective. I'm very picky about my hair and am learning what I like as I wanted to go shorter. At my first cut short with Dream, it was storming and the power went out at the salon and we didn't get to do the finishing touches, so she gave me a free product had me come back a couple days later for a complimentary cut where I decided I wanted to go even shorter and get bangs. I still was not satisfied with the cut (let me clarify that Dream is an amazing stylist and did exactly what I asked her to do, but I wanted to pick an owner's brain about what would look good on me), so I requested an apt with an owner. Tony got me in the next day and we took it even shorter and he cut it with a razor. He made it look exactly like the picture I showed him but I still was not satisfied with it on me so I requested to come back again for a pixie and he got me in a few days later. I LOVE how the pixie looks on me. It just took me four separate haircuts to get there. I only paid once for the initial cut. And after the last cut Tony still said to give him a ring if anything else needs to be done. This is pristine customer service. Everyone I interacted with was so patient, accommodating and supportive as I learned how I wanted my hair to look. Additionally, both salons (Clawson and Birmingham) are super clean and just cool spaces to hangout when getting a haircut. Highly, highly, HIGHLY recommend.

I oversaturated my hair with color and wanted highlights to give it dimension. Jackie did an…read moreexcellent job! The color was perfect. She was also very aware that my hair was already somewhat fried, so she monitored the bleach so there wouldn't be too much damage. 4 stars because the noise level in the salon was high. I really needed to relax. Staff there was helpful and professional.

I began coming to Desirea at HairMasters after Donna, the original owner, retired. Desirea does a…read morefantastic job and is very easy to talk to and her salon is very clean and beautifully decorated. I am so happy that I have found a new stylist who listens to me and makes my hair look wonderful.

What a great place! I followed my stylist Mary Jo to this salon. The environment is fantastic!! So…read morewelcoming!! Everyone is pleasant, fun, upbeat and engaging. The staff is like a close knit family and they have been working together for years. Mary Jo is an exemplary colorist and stylist. She never disappoints. Refreshing change from the stuffy and uptight air of most salons. Great services and wonderful customer experience!!! Absolutely five stars!!!!

Went in for a drastic haircut today (going short after 20 years of long hair) and I could not…read morebelieve how amazing my hair turned out! I'm obsessed. THANK YOU, CARA! The staff were all very nice and friendly, the atmosphere relaxed and welcoming. I never felt rushed or neglected, and Cara was an absolute professional when it came to figuring out what I wanted and what would look best/be the most manageable hairstyle for me. All in all it was a great experience, and I will 100% return for any other haircuts or dyes in the future.

I love this salon! Jody is my stylist and she is great! I come here to do my eyebrows and my son…read moreand I do our haircuts. Both services are great! Jody always gives useful advices and always friendly and caring. Salon is clean and neat. I would recommend this salon.

I went here due to the reviews and I was looking for another Asian hair stylist to cut my asian…read morehair and I was impressed with Thanh. I was so impressed that I thought my husband to get his haircut here and he was also impressed. Thanh was very nice and new was he was doing . The shop reminds me of a typical Asian hair salon, nothing fancy but clean. The price was very reasonable also

I have been in this country for 26 years. I understand I have lots of hair. Every single place…read moretells me so as soon as I arrive. ‍. Here finally found someone who knows how to cut, manage, style and also give good tips in how to style it. So happy with the results. I definitely recommend this place. On top of the great haircut, owner and staff is so friendly.

Callina did a great job highlighting and cutting my hair. My hair was a disaster when I came in and…read moreshe did an incredible job to fix it. The price was fair and quality was spectacular. I look forward to going back!

Shampoo bowl water goes from scalding hot to ice cold throughout the entire shampoo. Painful and…read moreunpleasant. Root color was applied by stabbing & jamming the brush into the scalp. A brush stroke method was not used. No matter how many times I mentioned that it hurt she continued stabbing the bristles into my scalp. A painful experience.

My salon of choice for many, many years! Friendly, family atmosphere where everyone feels…read morecomfortable. Spa pedicures are amazing and the manicure selections include gels, acrylics, and nail art! You can't go wrong with any of the hair stylists on site. Barber stylist also available and you can get eyelashes too!

Adriana is the best lash technologist!!!! Inside everyone are so nice and helpful. Can get your…read morenails, salon, and lashes all done in one place with decent quality and price. Love them!!! Thank you so much

Had the most phenomenal pedicure with Gina!! My feet are…read moretransformed!! I have eczema and runners nails They look beautiful!!

I have been going to Janelles for about 5 years now, in that 5 years I have moved about an hour…read moreaway (about 3 years ago) and will never change my salon. I have never been the one to make sure I have my hair and nail appointment every couple weeks but Gina and her staff have made a girl want to come back! They truly define making you feel welcome and pampered. Everyone is very welcoming and you never feel like you are being rushed or they want to "just move on to the next client". Very professional. Highly Recommend!

One word: Rudina!…read more She is fantastic! Apart from having a fab personality, she is super talented. She has done highlights as well as recently did a haircut for me, and each time, it's been exactly what I wanted. The receptionists are always nice, and not your typical snooty salon receptionists either. Located in downtown Rochester, you can also find your way to other spots after or before your haircut e.g. Dessert Oasis, The Meeting House, etc. To book, you can contact them on Yelp and someone will always respond (for those who hate calling). Just ask for Rudina, and let her wow you! :)

I went to see Sonya after getting a facial from her at The Shvitz. While the three women took a…read morecouple minutes to acknowledge me (two were training the new girl) and the chairs in the waiting area were lightly stained, Sonya was lovely. Upstairs, in the spa area, things were much quieter and cleaner than in the downstairs salon portion. I would definitely recommend Sonya for any facial or waxing needs you might have.

I always have a great experience here. I've been visiting this salon for the past five years or so,…read moreafter my hair stylist moved from another Royal Oak salon that closed. After my stylist retired, I started going to Mallory, another fabulous stylist here, and I couldn't be more pleased with my haircuts and the attention to my haircare needs. The salon is clean and attractive, with good spacing between chairs -- which has been important to me during the pandemic. The front desk is also pleasant and efficient, and great about scheduling or rescheduling when I call. Another bonus: The parking at Bianchi's is free and convenient -- which you can't say about many Royal Oak businesses!

Was new to the salon. My appointment was scheduled within the week. Had a nice staff member discuss…read morewhat was working for my hair and what I was envisioning. I love that she listened, and heard me. I received fresh highlights and a flattering haircut. Will be a regular.

Just would like to thank Sabrina for her exceptional hair coloring expertise…read more I will only have her do my hair, because she knows what she is doing. Love my hair Joanne

I sat on this for a bit, because I'm not trying to mess w/ anyone's money. But...I don't know…read more People are also spending their hard-earned money here, so I'll just keep it simple, and also let the pics speak: 1. I asked for balayage on previously highlighted hair. I showed reference photos and said I'm fine with whatever my hair lifts to (I'm not expecting them to get as light as the pics.) They said they can do it, no problem. I'm on the docket for a Tye Dye and a Take Root. 2. After everything's washed out, they dry a section in front for me to see. Looks okay. I was the last customer of the day, so I go home to blow-dry so they can close. Only then do I realize that there is no blend at all, and there's a band around my head, like it's been growing out for months. My grays are also still showing, which should have been covered by the Take Root. 3. They get me in for a complimentary re-do. I was told that they didn't "think anything was wrong with it" (which was infuriating...I mean, y'all can see the pics.) They say they'll bring the root color down to blend it. I hear that they didn't actually do a Take Root last time (even though they charged for it...they did do a shadow or a color smudge? Maybe it costs the same.) I was told that this time, the grays will be covered. 4. I blow-dry my hair there, and see that there is a dark dye drip right in the front section of my hair. I asked for them to fix; they rubbed bleach in there immediately, and said the dark spot would wash out. It did not wash out. Well...at least my grays are now covered. I give up and leave. This is just too much. 5. I get home and see even more uneven spots on my hair. The stark band remains on some parts of the outer hair and much of the inner hair. 6. I finally have to go to another stylist to get it fixed, and lament the amount of time and emotional energy spent on this that I really did not have. First time getting hair done in 8 months, and sorely needed a pick-me-up, but got this instead. It's not even about the $ (which was $169 before tip). I'm not interested in a refund, since they spent time & product on this.) Some acknowledgment & empathy would have gone a long way. There are lots of rave reviews about this place, especially if you're looking for all-over color or just root touch-ups. If you're gonna try it out, I'd stay away from the balayage/Tye-Dye. That kind of work takes time and attention that a business model built on quickness and efficiency probably cannot deliver. (DynFly Troy...hesitant to name the stylist.)