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    Recommended Reviews - Troxell Tech Gurus

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    8 years ago

    Quick and amazing service for a low price. I would recommend them for all technical services

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    Phoenix Communication Solutions - Open Frame Rack Installation

    Phoenix Communication Solutions

    (8 reviews)

    5 stars for RELIABILITY, 5 stars for EXPERTISE, 5 stars for BEING ON TOP OF IT! YOU GUYS ROCK!…read moreLove this team! I love when companies take care of your needs and give you what you need and thats exactly what they did. They didn't try and oversell me on unnecessary items. They took the time to walk me through the issues we were experiencing and presented an economical fix. ALSO, Their response time is IMPECCABLE, after installation (total user error!!) I needed someone to come back, not only was my call returned almost immediately but they had me back in business the same day! Thank you Phoenix Communications! Thank you!

    Phoenix Comm sold my client a projector screen to replace one they didn't like for their main video…read moreconferencing room. The screen that came was MUCH smaller than what was ordered by Phoenix Communications. Phoenix Communications refused to swap the screen out for what they quoted unless we paid them another hefty fee. I have a PDF of all communications to prove this review true. We were told that they would not make good on the quote AFTER they received payment. BUYER BEWARE!!!!! This company is VERY unethical. Please contact me for a copy of the email string. --Email string with person info removed-- 1 message Thu, Dec 20, 2018 at 11:07 AM To: - Cc: - Call me. Marty www.phxcomm.com On Dec 20, 2018, at 11:04 AM, Harry -email address- wrote: Will do. I'll be sure to post reviews and include this email string. Have a happy holiday season! Harry / Position / Company Phone: # Email: -email address- Website: Web Address Address: On Thu, Dec 20, 2018, 5:37 AM Marty Marty Email wrote: Hey Harry, Sorry for the aggravation here. Go ahead and find yourself a new company to work with. Take care and happy holiday. Thank you. Marty V.P. Sales & Marketing Marty Email www.phxcomm.com o 6027147145 Ext.103 c 6025266663 Phoenix Communicaons Solutions From†Harry††€mailto-email address-' Sent†Wednesday¨†December†19¨†2018†515†PM To†Shannon† Cc†Marty† Subject†Re†Company Name It's not projecting properly because the screen that came was waaaay smaller. Like a ton smaller. Since I hired you to do the work then I will have to eat the cost personally of a new screen. I expect the venders I work with to stand by there work and the products they order and install. We run our company with ethics over profit. We are more than happy to find a new venders to work with that has similar values. Please let me know how you want to handle the situation. Thanks, Harry / Position / Company Phone: # Email: -email address- Website: Web Address Address: On Dec 19, 2018 4:46 PM, "Shannon" Shannon Email wrote: Hi Harry, The screen I quoted was a 69 in Image Width : 92 in Screen Surface : ". That is the screen I ordered and Ryan was able to get it to fit their existing frame but when the projector was on it, it did not project onto the screen right. Ryan suggested a size up which is what I quoted you would cost about $175.00 more that's with no mark up my cost. I can go pick up the screen since Ryan left it up and just credit the customer back. Unfortunately, AV is not what we do everyday like cabling and phone systems and I apologize it did not work out well. Like I said I went off the dimensions of the existing screen and I just don't understand why it's not projecting properly onto it. Thank you, Shannon 12/20/2018 Company Mail - Re: Company Name From†Harry -email address- Sent†Wednesday, December 19, 2018 4:24 PM To†Shannon Shannon Email; Marty Marty Email Subject†Re: Company Name Guys, I have to figure out the screen situation at Company Name or i am going to have to switch AV/Cable companies. Can we get some resolution on this? It's been a really long time. Harry Position , Company Phone: # Email: Harry Email Website: Web Address Address: On Tue, Dec 18, 2018 at 2:06 PM Shannon Shannon Email wrote: Hi Harry, I can schedule a tech out on Thursday to check the conference room. As far as the projector, I did find another one but it was more expense and you said you may have to get some quotes from somewhere else to get a comparison. Thanks, Shannon From†Harry -email address- Sent†Tuesday, December 18, 2018 12:25 PM To†Shannon Shannon Email Subject†Company Name Hi Guys, Just wanted to check on the status of the Projector screen to see if its in yet. I also need a port fixed in a conference room. Could we schedule time for someone to come out? 12/20/2018 Company Mail - Re: Company Name Thanks, Harry Position , Company Phone: # Email: Harry Email Website: Web Address Address:

    T-Mobile

    T-Mobile

    (4 reviews)

    Ok bottom line...I went in to upgrade my 2 out of 3 phones - paying $180 for the military plan and…read morenow 4 months later my bill is up to $275 with no way to change it because he lied about what the plan entailed. For two months my bill was over $400! This POS dealer has no integrity and will hire and train their reps to push unnecessary plans on paying customers (Veterans) who are just trying to save a couple of bucks. DONT go with TMobile...RUN don't walk away from this store on Dysart. My patience is gone!

    I feel so frustrated with my entire TMobile experience and the manager at this location was not…read morehelpful in any way. I felt victim blamed for the FACT that my wireless internet will not work at home or in my RV. It doesn't matter where I am at with it, it hasn't worked. Because the modem worked in the store, which I live 1/8 mile away from... he just sent me away and did absolutely nothing to help me. I was sent a replacement and was told I can return defective unit to the store, only to be told they'd take it to UPS store next door, for me. I can't return at the store and get proof of return so I'm not charged. No receipt available of the fact that I returned it so I'm not charged. I've had Internet service for 5 months and have never been able to get it to work. I live 1/8 mi from nearest tower and I get one bar. It's cost me $$$$ and countless hours of time and no one can help me. I still have no service and no help! Frustrated!

    Lightning Cable Communications - Cable management supreme, gorgeous box!

    Lightning Cable Communications

    (4 reviews)

    Dan is a master at his craft; I needed a residential Ethernet smart box clean-up with multiple…read morerooms re-jacked and the difference is incredible. My wifi/hard-wired speeds had been inconsistent and generally very slow. I determined it was likely do to bad cabling from the previous owners, as well as the cabinet having useless, used cables everywhere. I HATED working in that room as it was a nightmare to work with. A picture speaks a thousand words so check out the before and after. He mounted everything in the cabinet very professionally, removed all the redundant and used cables (having to climb through a insulated tightly packed attic) and mounted my router on the outside of the cabinet for easy access and to provide maximum range/efficiency. My speeds on both wifi and hardwired skyrocketed! Even during PEAK hours I was getting well over what my cable company was 'guaranteeing.' Off-hours it is well beyond what is advertised by Cox. He was very thoughtful in his process. (planned ahead and had multiple solutions if he came across any problems.) Beyond the box he checked the Ethernet jacks in every room and re-placed them/tested as necessary. He does full residential and commercial jobs and for the amount of time he spent the price was beyond fair and MUCH lower than I was expecting. I cannot recommend this guy enough!

    We had the Dans out to wire our house for ethernet and they did a great job. The worked late hours…read moreto get everything done and suggested things we had not thought of that really made things ultimately work in a more convenient manner. The job was done well and for a fair price. We will use them again!

    Troxell Tech Gurus - telecommunications - Updated May 2026

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