I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

5 stars for RELIABILITY, 5 stars for EXPERTISE, 5 stars for BEING ON TOP OF IT! YOU GUYS ROCK!…read moreLove this team! I love when companies take care of your needs and give you what you need and thats exactly what they did. They didn't try and oversell me on unnecessary items. They took the time to walk me through the issues we were experiencing and presented an economical fix. ALSO, Their response time is IMPECCABLE, after installation (total user error!!) I needed someone to come back, not only was my call returned almost immediately but they had me back in business the same day! Thank you Phoenix Communications! Thank you!

Phoenix Comm sold my client a projector screen to replace one they didn't like for their main video…read moreconferencing room. The screen that came was MUCH smaller than what was ordered by Phoenix Communications. Phoenix Communications refused to swap the screen out for what they quoted unless we paid them another hefty fee. I have a PDF of all communications to prove this review true. We were told that they would not make good on the quote AFTER they received payment. BUYER BEWARE!!!!! This company is VERY unethical. Please contact me for a copy of the email string. --Email string with person info removed-- 1 message Thu, Dec 20, 2018 at 11:07 AM To: - Cc: - Call me. Marty www.phxcomm.com On Dec 20, 2018, at 11:04 AM, Harry -email address- wrote: Will do. I'll be sure to post reviews and include this email string. Have a happy holiday season! Harry / Position / Company Phone: # Email: -email address- Website: Web Address Address: On Thu, Dec 20, 2018, 5:37 AM Marty Marty Email wrote: Hey Harry, Sorry for the aggravation here. Go ahead and find yourself a new company to work with. Take care and happy holiday. Thank you. Marty V.P. Sales & Marketing Marty Email www.phxcomm.com o 6027147145 Ext.103 c 6025266663 Phoenix Communicaons Solutions From†Harry††€mailto-email address-' Sent†Wednesday¨†December†19¨†2018†515†PM To†Shannon† Cc†Marty† Subject†Re†Company Name It's not projecting properly because the screen that came was waaaay smaller. Like a ton smaller. Since I hired you to do the work then I will have to eat the cost personally of a new screen. I expect the venders I work with to stand by there work and the products they order and install. We run our company with ethics over profit. We are more than happy to find a new venders to work with that has similar values. Please let me know how you want to handle the situation. Thanks, Harry / Position / Company Phone: # Email: -email address- Website: Web Address Address: On Dec 19, 2018 4:46 PM, "Shannon" Shannon Email wrote: Hi Harry, The screen I quoted was a 69 in Image Width : 92 in Screen Surface : ". That is the screen I ordered and Ryan was able to get it to fit their existing frame but when the projector was on it, it did not project onto the screen right. Ryan suggested a size up which is what I quoted you would cost about $175.00 more that's with no mark up my cost. I can go pick up the screen since Ryan left it up and just credit the customer back. Unfortunately, AV is not what we do everyday like cabling and phone systems and I apologize it did not work out well. Like I said I went off the dimensions of the existing screen and I just don't understand why it's not projecting properly onto it. Thank you, Shannon 12/20/2018 Company Mail - Re: Company Name From†Harry -email address- Sent†Wednesday, December 19, 2018 4:24 PM To†Shannon Shannon Email; Marty Marty Email Subject†Re: Company Name Guys, I have to figure out the screen situation at Company Name or i am going to have to switch AV/Cable companies. Can we get some resolution on this? It's been a really long time. Harry Position , Company Phone: # Email: Harry Email Website: Web Address Address: On Tue, Dec 18, 2018 at 2:06 PM Shannon Shannon Email wrote: Hi Harry, I can schedule a tech out on Thursday to check the conference room. As far as the projector, I did find another one but it was more expense and you said you may have to get some quotes from somewhere else to get a comparison. Thanks, Shannon From†Harry -email address- Sent†Tuesday, December 18, 2018 12:25 PM To†Shannon Shannon Email Subject†Company Name Hi Guys, Just wanted to check on the status of the Projector screen to see if its in yet. I also need a port fixed in a conference room. Could we schedule time for someone to come out? 12/20/2018 Company Mail - Re: Company Name Thanks, Harry Position , Company Phone: # Email: Harry Email Website: Web Address Address:

Rocky has been the most helpful person! He is great and deserves a raise! Excellent customer…read moreservice! The service itself has been a small hassle, but Rocky has kept me confident that everything will be resolved and has been extremely accommodating and attentive to the situation! The customer service with this company is great!

Absolute Nightmare - From Yard Destruction to Billing Deceptions…read more I am beyond finished with Wyyerd. If you value your property or your sanity, stay far away. This company has proven to be nothing more than a repeat of the "Century Link" style billing fiascos and technical incompetence. The "Installation" Disaster: To start, their installation team completely trashed my front yard. I had just spent $500 to have shrubs removed and the yard professionally leveled. Wyyerd came in, trenched through the property to run the cable, and left it a total mess. Their "solution"? They sent someone out to rake some rocks. I had to shell out an additional $200 of my own money just to fix the damage they caused and get my yard back to a level state. Technical Failures: After two months, the service began "freezing" constantly. The most frustrating part? Speed tests show everything is "fine," yet all four adults working in this house experience the exact same connection freeze at the exact same time. It's clearly an infrastructure or equipment issue on their end, but they refuse to acknowledge it. The Bait and Switch: When they finally sent someone out to install a mesh system to "rectify" the freezing, the technician explicitly told me there would be no cost. I checked my very next bill, and what do I see? A price increase for that exact equipment. Zero Customer Retention: When I called to cancel over this unauthorized $5 charge, I didn't get an apology or even a basic attempt to keep my business. The representative was more than happy to just process the cancellation without a single question. That speaks VOLUMES about how little they value their customers. In a market with plenty of options, there is zero reason to put up with a company that destroys your landscaping, fails to provide a stable connection for working professionals, and lies about billing. Avoid at all costs.

Quick and amazing service for a low price. I would recommend them for all technical servicesread more

From the owner: Learn to use your computer, phone, tablet, and even social media! We offer a broad range of courses…read moreaimed to teach everyday people how to use their everyday technology. We also offer small and medium business solutions!

My girlfriend and I came in to switch our plan, upgrade to a new phone, and apply her work…read morediscounts -- and Derek made the entire process smooth, stress-free, and honestly enjoyable. He was incredibly patient, kind, and knowledgeable, even while answering my 100+ questions and gracefully handling my girlfriend's sassiness . Derek never rushed us, explained everything clearly, and made sure we understood our options so we could make the best decision. He went above and beyond to get us set up on the right plan with the right discounts, and you can tell he genuinely cares about helping people, not just making a sale. Because of him, we'll only work with Derek from now on and will absolutely recommend him to friends and family. If you're thinking about switching plans or upgrading, ask for Derek -- you won't regret it.

Derek was our guy who helped us he Did a great Job and his help was much appreciated.read more

GREAT TEAM HERE! Very professional and diverse! Everyone was attentive and i can see why everyone…read moremakes this store their home location!

Worst place to go , they Only want to make a sale saying they don't help with claims or setting up…read morea phone telling me go through the T-Life app and that they only sell phones not set them up or do anything with insurance. And the screen protector warranty didn't apply so they wanted me to pay 60 dollars again so I took my phone to the one on pebble creek and some how I got my warranty quickly and they helped set up my phone and was able to help with my claim go to the one on pebble creek this store on dysart is worthless and weren't able to help with anything unless I got them a sell. Do better please Really wish i could give a negative star but I guess a 1 will do

Dan the phone man did awesome teaching me the ins and outs of the phone system we use at work!read more

Dan does work for us at a business in Phoenix. He does excellent work and routinely goes above and…read morebeyond to accomplish what we need done.

Dan is a master at his craft; I needed a residential Ethernet smart box clean-up with multiple…read morerooms re-jacked and the difference is incredible. My wifi/hard-wired speeds had been inconsistent and generally very slow. I determined it was likely do to bad cabling from the previous owners, as well as the cabinet having useless, used cables everywhere. I HATED working in that room as it was a nightmare to work with. A picture speaks a thousand words so check out the before and after. He mounted everything in the cabinet very professionally, removed all the redundant and used cables (having to climb through a insulated tightly packed attic) and mounted my router on the outside of the cabinet for easy access and to provide maximum range/efficiency. My speeds on both wifi and hardwired skyrocketed! Even during PEAK hours I was getting well over what my cable company was 'guaranteeing.' Off-hours it is well beyond what is advertised by Cox. He was very thoughtful in his process. (planned ahead and had multiple solutions if he came across any problems.) Beyond the box he checked the Ethernet jacks in every room and re-placed them/tested as necessary. He does full residential and commercial jobs and for the amount of time he spent the price was beyond fair and MUCH lower than I was expecting. I cannot recommend this guy enough!

We had the Dans out to wire our house for ethernet and they did a great job. The worked late hours…read moreto get everything done and suggested things we had not thought of that really made things ultimately work in a more convenient manner. The job was done well and for a fair price. We will use them again!

Got told the bill will only go up 40$ they added a free tablet and Disney and all that bundle to it…read morenow my bill is up by 300$ and the guy that checked us out is there certain times we went in about 3 times was told it's a technical issue should be fixed and it is still showing the same amount I call the store to confirm the person there is working and they never answer the phone if I call T-Mobile over the phone they tell me I have to go in store I cannot keep going back and forth ! I thought I was getting a deal but feels now I'm getting screwed over u can take back the tablet and take off the Disney plus and I will still pay 40$ a month for the phone only which we wanted originally only the phone but we confided in the guy in this supposed great deal !!!

Once they've sold you the phone, they don't want to help you after that. They don't answer their…read morephones in-store admittedly. And when you go in, they do the minimum while they're waiting for their next break. I don't think these people work beyond simply selling you things. It was laughable and a beyond horrible experience. We had to get the help they should have given us on tech support over the phone because of their extreme complacency and incompetence. If I could give less than one star, I would. It was a truly unbelievable experience.