No hassle buying. Gave me a great offer right out of the gate. No high pressure sales. Just a easy…read moreprocess from start to finish. Bill Johnson and Sergei Kokov were great to work with. Becker gave me great trade in value for my previous truck based on Kelly Blue Book values. And the deal on the new truck was fantastic. We've bought trucks over in Idaho before, but Becker's prices was excellent, and they are only minutes away. You should buy your next truck here. They do a great job.

WOW --- Below ZERO RATING!!!! This place is a JOKE !!!!!!!!!! I don't know where to begin to be…read morehonest. Most basic thing a business can do is answer a simple phone call .... Nobody needs a GED for that even!!!! Been trying to get repairs done on brand new 2500 HD -- $100,000 + truck and no one seems to know how to order a part let alone get the part. Every time they say they got it -- guess what THEY DIDN"T !!!!! Never return phone calls when they say... Have been driving around with bad mirror and running boards that don't work since we purchased NEW!!!! No one told us that Becker SOLD -- If so we would have purchased through another dealer. Service with this new company is flat - outright ridiculous and they should be ashamed of themselves. How embarrassing for you and your employees. PLEASE- PLEASE DO NOT DO BUISNESS with this place --- You will be sorry if you do !!!!!!

Easiest purchase ever. Recommend Ryan Tansy as a salesman. No games. I was in & out within a…read morecouple hours.

I received a "cash offer" via Edmonds after entering my vehicle information, and a salesman…read morecontacted me immediately regarding this vehicle. He confirmed that the Edmonds offer would be honored, provided the information I submitted was accurate, which the Sales Manager verified. I brought the written Edmonds/Findlay offer and all requested documentation to my appointment. Upon inspection, they found the car accurately represented, with no issues. Despite this, Findlay presented a significantly lower "auction" offer, claiming the Edmonds valuation was too high and citing $2,000 in alleged "repairs"--none of which were actually necessary, including routine maintenance like an oil change. I showed them the original offer, which made no mention of overpricing, and was assured that honesty in the submitted information would guarantee the offer. This promise was not honored. Subsequently, the Sales Manager called to apologize and mentioned they would review their process to prevent this from happening in the future. While he offered a higher amount, it still did not match the original Edmonds/Findlay written offer. He acknowledged that nothing in the offer or my information indicated it wouldn't be honored, yet the dealership chose not to uphold it. This feels deceptive and am disappointed that Findlay wasted my time and resources instead of honoring their written offer.

Been to this dealership twice with my Range Rover Sport. Once in 2022 because I accidentally popped…read morethe front bottom skirt off on a curb......don't judge. I don't remember if I just stopped in to see if they could fix it or if I called and they said to just come in the next day, but I pulled in to their service dept and it took maybe 10 minutes to put the piece back on. The service guy was really friendly and quick. So nice that he didn't make me feel stupid! I had gotten enough razzing from my hubs! :-) Second time was just a week ago for an oil change and the safety check etc. They were able to get me in about a week after I called to schedule which was nice. I stayed in the waiting area with my iPad while they completed my service which was done in the time frame they gave me. Check out was quick and the girls in the service office were very nice. My car was so filthy from driving over the pass just a couple days before my appointment, but came back shiny clean. We have a home on the west side of the mountain and one on the east side. The dealership on the west side is brand new and beautiful. While the service dept over there is ok, the sales dept is horrible. This dealership has obviously seen better days. The building is quite old, but I would rather schedule any service appointments I may need here if I can. I don't know how the sales staff is, but when I'm ready to replace my RRS and order a new one, I will start here in getting a price quote. Very happy with my experiences here.

I'll i can say is DONT BUY A CAR FROM HERE. !!!! You will be sorry…read more They messed up the DMV. paperwork, And shorted the amount of sales tax paid, Paul Muller CFO. ,

I went here to look at the RAV4's. Brandon approached us…read moreand we took a test drive. Loved it! Went to test drive another car to make sure it was the Rav I wanted. Came back that same day and told Brandon I wanted to put a deposit down to get the one I wanted that was arriving in a few days. Yay! Brandon kept me informed of my car, answered all my questions and told me when it came in. I went down there and drove it to make sure it was good to go and it was. Easy process! Signed my papers and out of there in an hour! High Praises to Brandon!! He was fabulous! No pressure, very professional, very nice and sincere. It has been 20 years since I bought a car so obviously a lot has changed! He represented Toyota proudly. I definitely recommend him if you want to buy a car! I'll tell my friends. Thank you!

Bought my truck from them 2 years ago and needed to sell my truck due to an extended military…read moredeployment. They were perfectly happy to low ball the crap out of me. Turns out Toyotas are the fastest depreciating vehicles out there, who knew. I had a terrible experience on the buy side with these guys and a terrible experience on the sell side too.

Updating from my last review. we sit behind our screens and write in a moment. I'm guilty too…read more These people are human just like us. Subaru of Spokane Ian my salesman, Chris sales Manager, Patrick dealership manager, and Michael finance all went above and beyond for me. They truly want their customers to return with always having a great experience. They all are kind. They listened to me, explained things to me and wanted me to be happy not just as their customer but as a person. They will joke with you, make you laugh but be professional in making you feel at ease. They want you to love what you're driving. They saw me as a person with true concerns that they wanted to make right. I highly recommend this dealership to anyone!!! I'm not just going to be a returning customer but a customer that will use their services for the small things such as oil changes. They too don't want to be slammed on social media just as none of us do going to work, doing our jobs and working hard to make a living. Ian is amazing not just at selling cars but at building a relationship with you. Michael is good at explaining what you are signing financially not hiding anything. Chris was great at making it right for me. Patrick I can't write how truly grateful I am for his kindness and wanting to make everything ok for me. Great people!!!!

Absolutely minimal customer service from the sales person. Wasted lots of my time. Provided no…read moreinformation. It was like pulling teeth to get simple things done. I also have reason to question their ethics. All in all it was a terrible experience.

I'm not sure what all the 4/5 star reviews are all about??? I bought a new car that apparently…read morerequires a brushless car wash ,this was the second brushless car wash I tried ......A) it missed certain sections of the car totally ,B) the drying blowers passed by once and barely got any of the car actually dry C) the price for these washes are around 12$ plus with no loyalty cards ...............

Always well lit and easy to use. Brushless does a great job of cleaning. Open all hours so very…read moreaccommodating.

Stopped at Riverfront GMC the other day.. not really knowing what to expect. I really needed a…read moretruck, but didn't think I could afford anything. Well.... one of their salesmen... Kevin helped me. He was very professional, courteous, and knowledgeable. He found the perfect truck for my needs and budget! I highly recommend anyone looking for a vehicle to stop in and see "Kevin"... he can make the impossible...possible.

I purchased a so called certified vehicle from this dealership that came with a forever warrant. I…read morehave a leak in the motor and took it in for them to honor the warranty. Over a month later and numerous calls to Fletcher the service rep and all I get is the run around from him. I will be reporting this company to the BBB and to the attorney general for fraud!

So where to begin. I took my car in for an oil change and to get the carpet replaced for a…read moremanufacture defect and also to replace my cargo cover. I called earlier in the week and was assured the carpet and cargo cover would be there for my oil change appointment. When I got there the carpet and the cargo cover were not there and were never even ordered. They told me they wouldn't replace my warped, discolored I'll fitting cargo cover that constantly falls down and they stated they would order little plastic pieces to help keep it on track. I want to add my car doesn't even have 10,000 miles on it. After the oil change I was called and told it was ready for pick up. I showed up 2 min later and sat waiting for 30 min while the service guy messed with another customers windshield wipers. At this point I was so irritated with the lack of service. As I was leaving the girl behind the service counter said to me this happens all the time and asked if I'd like to speak with the GM. I spoke with the GM Francisque. He apologized and stated to me that he had no problem replacing my cargo cover and carpet and made sure that it was ordered. He even filled my gas tank after I drove two hours to be there and gave me his personal line if I had any other troubles. 2 weeks later I called asking about my items. He assured me they were ordered and would call when they came in. Now it's been almost two months and I still haven't heard anything. Terrible service by the service department staff and I'm still out my ordered items .