Still very good with dairy free options. The service is always good though the employees always see anxious. Too many hours maybe? The bar seating is a welcome spot to enjoy the smoothie and update a review. read more

Tropical Smoothie Cafe - Peanut Butter Cup - Sandwiches Near Me - Wayne, Pennsylvania

recently placed an order through GrubHub, but when my delivery arrived, I only received two out of the eight items I ordered. I reached out to the delivery driver, who mentioned he had confirmed with the restaurant staff twice that this was the complete order. Feeling frustrated, I called the restaurant to speak with a manager. However, the manager refused to provide her name and abruptly stated that she would process a refund before hanging up on me. I find it concerning that she would offer a refund without taking my name, phone number or order Number. Overall, this experience has been very unprofessional and reflects poorly on their business practices. I can't help but wonder how many others have faced similar issues. I encourage anyone considering ordering from this company to read the reviews first. read more

Dragged myself to Tropical Smoothie at 8:45, heart set on a smoothie, only to be told they were CLOSED 15 minutes before closing time! The betrayal, the devastation, the crushed dreams! If I could give 0 stars, I would scream it from the rooftops! read more

Love Tropical's Smoothies as a special treat when in the area!!! But today was extremely disappointing for this store that was necessary to cite..... There were two employees working and they were BUSTING THEIR BUTTS!!!! Kudos to these two ladies who were visibly stressed. But it took my fiancé and I over 30min to receive our smoothie and breakfast wrap. My Kiwi Strawberry was delicious! The reason for delay was because a previous customer put in a MASSIVE order. Looking at there prep screens there must've been 12 smoothies and looked like 2 huge bags of food. The poor girl was making marathon amounts of wraps and just keep bagging and bagging. Would HIGHLY ADVISE they to enact policy in that customers must make limited orders only. And that associates can deny service if proper notifications are not given for order within a specified time period. This ruins it for all other customers, just because one wants to be lazy and selfish. read more

They have great food and smoothies. Speedy service. What more could you ask for ? Most places you wait 15 to 20 minutes. Great place to go if you're in a rush ! read more

One of the best TSC's I've been to. It is absolute night and day vs. my local one. Clean, staff is curteous, smoothie was made correctly. I was greeted as soon as I entered. The were busy, yet courteous. The young lady took my Chia Banana Boost Smoothie order, made it quickly and even gave me the "extra" portion that was left over! I wish they could train the employees at the one in Cheltenham Mall. read more

New business in the Gateway Shopping Center; it replaced Kiwi Yogurt. The smoothies are awesome -- delicious, fresh, and huge! I loved my Sunrise Sunset (strawberry, pineapple, mango, orange juice) and my daughter enjoyed her Jetty Junior (strawberry banana). They offer a nice variety of smoothies made as described or with "supplements" or other "fresh add-ins" upon request (additional charge). We also enjoyed our wraps: Ham and Cheddar for her, All-American for me. Both were made to order and brought to us hot and fresh. They also have an assortment of toasted sandwiches, flatbreads, and bowls. The service was decent. Bright, clean restaurant. Nice music. Two clean bathrooms. We will be back! read more

So here's a update. The smoothies we got were watery and had no flavor. The service was terrible. We told them that smoothies were watery and flavorless, AND THE GIRLS BEHIND THE COUNTER JUST IGNORED US. They just didn't care. And the ambiance was cold and soulless. I am not likely to return. read more

Everything is amazing, especially this corn. I would definitely recommend this location. read more

Tropical Smoothie Cafe - NEW JALAPEO CORN SUPERGREEN CAESAR CHICKEN PEANUT PARADISE PEANUT PARADISE CHIPS - Sandwiches Near Me - Wayne, Pennsylvania

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Pleasantly surprised at the healthfulness and quick service offered by the cafe. I got the Baja bowl and while it looked simple, packed great flavor in the right proportions with chicken, guac, beans, rice, cheese and a bed of salad. Comes w a side of your Choice Very nice young man suggested the "add on" smoothie for $3ish and I'm glad I did it. The detox green was refreshing and not too heavy or sweet. Only deducted 1 star because of the guac was a little too salty. Will be back! read more

Tropical Smoothie Cafe - Baja Chicken Bowl - Sandwiches Near Me - Wayne, Pennsylvania

They are permitting large groups to hang out right by the doors without masks on, getting in the way of people even walking in front of the store, let alone trying to enter. I was going to go in, but will not do so after seeing people walk out with no masks on. read more

Tropical Smoothie Cafe - Not following standards - Sandwiches Near Me - Wayne, Pennsylvania

So yummy! I love their banana peanut butter flat bread and Bahama mama smoothie. Very friendly staff and quick service.

The service was great but the AC is broken, so I had to leave immediately because it was ridiculously hot in the store!

I've been here a bunch of times. I usually always order the taro boba tea. Delish. I've had other items as well and it's always good. They are always nice and I have no complaints. Plus they were one of the first boba tea places around here and that's what got me in the first time. read more

you know some smoothie places that adds way too much water making it super watery like you're drinking juice? this place is definitely not like that!! the smoothies here are wonderful with very good and fresh ingredients. my favorite is the "detox island green" which has spinach, male, mango, pineapple, banana and fresh ginger. it's naturally sweetened and you can taste the ginger in the sips! the place is very bright and clean with friendly people. they also have sandwiched, flat breads, bowls and wraps on their menu. haven't gotten a chance to try their food yet but will update when I do. read more

This place is sooo good. Their açaí smoothie is literally perfect. Customer service was great and overall amazing.

Change in personnel and perhaps management, sadly has impacted their food that used to be good - it's not anymore. I may try other locations but won't be returning to this one after the sorriest display they gave me while there with a friend I hadn't seen for years because of covid shut-downs...embarrassing for me that it was as bad as it was after I told her they'd been good so we could meet for lunch there. I detest wasting money, but I really detest making friends waste their money on bad food. AND, it was bad after they got the order wrong and had to make it again, which is really just inept. Sad. read more

Great healthy food. It is mostly smoothies. But there is a selection of sandwiches too. Nice service. Consistent quality. The smoothies are huge. read more

Not really sure how they got so many great reviews of there smoothies. I went in with my boyfriend and we got there blueberry, strawberry and banana. First off, no banana to be tasted by either one of us and then the filler in the smoothies is ice so it really tasted like I spent $6.50 a piece to get a bunch of crushed up ice with some fruit flavor. Never had there food and would never bother coming back to try it. Save your money and go somewhere that knows how to make a smoothie, I felt pretty cheated for value and time wasted. read more

Great smoothies! They're very large for the price and great flavor. You can add whey, soy, or hemp protein to your smoothie. I would love to come back and try their regular food. read more

I have been going to Tropical Smoothie for years. I always get the peanut butter cup smoothie. Today I went in ordered like usual but I noticed there was someone new working. I got my smoothie took one sip and almost vomited in my own mouth. It was the most disgusting thing I have ever seen. I'm very disappointed. read more

Came here on National Flip Flop Day. The line wasn't long at all which leads me to believe no one knew about the if you wear flip flops you get a free 16oz smoothie deal, a bummer really, as it could've helped with business. It was pretty slow, had some young kids behind the counter who were chatting it up and usually that's a bad thing but here it wasn't, it was actually quite enjoyable because it didn't interfere with their work and they were having a good time. They took my order and got my smoothie to me relatively quickly. I opened up my laptop to work from there (they have free WiFi) and one of the nice young men offered to help me connect to the WiFi if there was any difficulty (GREAT SERVICE). The restaurant was very clean even where the smoothies were prepared was tidy and organized. The smoothie was absolutely delicious it also came in a reusable cup (BONUS POINTS FOR HELPING THE ENVIRONMENT!) the consistency and flavor get an A+. I'd come back but here for a great every now and then. I may consider even working out of there because it was a good noise volume (even with the blenders) and a refreshing atmosphere. read more

Tropical Smoothie Cafe - 16oz smoothie ! - Sandwiches Near Me - Wayne, Pennsylvania

Awesome food amazing right next to Starbucks!! Not just smoothies either breakfast and quesadillas more than you know to chose from. Came here first time 2 weeks ago and have been here before work everyday ever since read more

Tropical Smoothie Cafe - Awesome!!! - Sandwiches Near Me - Wayne, Pennsylvania

I typically love tropical smoothie but I reserved really poor service at my most recent experience. The staff was friendly but goofing around with each other. I ordered my smoothie and sandwich and they didn't make either one until I approached them and said something. They forgot my order immediately after I placed it and did not acknowledge their mistake or seem apologetic. They also did not make the customer in front of mine's sandwich until she said something and proceeded to goof around while making our food. Although I love tropical smoothie this was definitely the worst location and service I have been too. read more

I am sorry I have posted a wrong review previously about this place. What a day and night difference between this location and Paoli location. I simply loved my experience here, very attentive staff, taking your order and delivering to perfection. Some of the staff here should go to the Paoli location and teach them a thing or two. The Baja Chicken Wrap I got was beautifully done, fully of veggies and chicken. I almost did not believe that this is the same tropical smoothie cafe like the one in Paoli. 100 times better. I wish I was closer, I would stop so much more often. Paoli needs to put their act together. read more

Only my second visit to this location, but their smoothies are incredible! Went on a Sunday, shortly after they opened. Very clean place! The two young ladies behind the counter were friendly and super quick. They got me food and three smoothies in a few minutes. Definitely going back! The super smoothies may replace my morning coffee. Goes really well with cake from the store next door. read more

Had ordered online..Wayne location closed early...I am out my food and $$. Will not contact me back to correct. Even stopped in person told manager will follow up..did NOT...don't own a business if you are going to treat customers so poorly...say goodbye to a lot of future earnings...with the loss of a customer and all the people I tell.... read more

I have tried a lot of smoothies and this is place is one of my favorite places to get a smoothie. They also have salads, sandwiches and wraps. I really enjoy the Thai chicken bowl. This is my go to smoothie place when I crave a smoothie. read more

Food is good but employees are very disorganized and forgot to fill a couple peoples orders during the 20 min I was waiting for two shakes...which they also misplaced the order for and had to ask me again what I had ordered. read more

I got a Green Island smoothie and it was so delicious! The fruit tasted so fresh and the service was great.

Chciken was undercooked halfway through eating. I told the attendant and she argued back to me saying that the chicken was not bad. She did not want to return me back the money and did not apologize for being so rude in front of other customers. This happened today at 5:56 pm. She kept arguing me that the chicken was not bad and that I ate half of it. WTH? I have never seen a fast food restaurant being so fistful about a dissatisfied customer.I told her to give me my money back because the chicken was under cooked and tasted like chewing gum. She kept arguing back that the chicken was not bad. I had to reassure her that I was the customer and was undatisfied, and that she was being extremely rude. Took 15 minutes to refund me 8 bucks. I will never come back here. read more

We went for the first time last night. Great service by enthusiastic young girl and cute beach setting. Smoothies are very large. 24 ounces is way too much. Wish they offered a smaller size. I got the Detox Island green smoothie which has no sugar added however they add sugar to almost all of their other smoothies. I think the writing on the sign needs to be bigger to let people know that sugar is being added. I really appreciated that they had all of the calories and other nutrition information available on every item they offer. Smoothie was delicious--still have some for today. We did not try their food but it looks delicious. We will come back to try some other things on their menu. read more

Asked for the remaining extra smoothie, and the employee said yes. Then, proceeded to dump it into the trash in front of us. Terrible customer service! Last time at this trash place. read more

Where do I even begin? This place is boss. It's fresh , healthy, and clean. They give you a huge cup only one size. They never make any mistakes on orders. Even the workers are so kind and humorous. If you are looking for a good smoothie place, come to this one. read more

These people literally can't do anything right. I work in the shopping center so its a place I wish I could frequent but legitimately EVERY TIME I go here they f*ck up in a different way than the last. It's truly astounding and one of the only reasons I still go here. It's cheap entertainment. The management needs to stop hiring idiots read more

Made an online order at 4pm for 6:15. My girlfriend went to pick up. The worker said their system didn't see but I got a charge from my bank. They refused to to make my pick up order. When asked to speak with a manager they said they were off today but gave out their number. When asked if anyone was available to talk to a person in the back just screamed "I'm on break, I'm on break, I don't want to deal with this" at 6:20 they called back after my girlfriend left to say the order just showed up on their computer. Horrible costumer service. read more