Don't eat at the Tropical S Cafe on Monroe street. Consider driving ten minutes to the Central or Holland location. Employees are rude to paying customers, cashiers talk too quite and are unhelpful. Service has always been below average. read more

The workers here are incredibly rude every time I come in. If I ask for a cup carrier they practically throw it at you for asking politely. Customer service here is definitely the worst out of any business I've ever been to. read more

We order frequently from this particular establishment and the orders are correct and we have enjoyed the food. However. the last two times we have ordered, we have had terrible smoothies. The island detox was spicy, as if someone added pepper to it. The jetty punch was flavorless, you could tell there were strawberries by the seeds, but otherwise it was just pink ice. Both were undrinkable and thrown away. I hate to leave a bad review, but quality hasn't been the best lately. read more

We were in Toledo for about a month for work. This place was one of my frequent places to stop for something healthy. Their detox smoothie is great....my other favorite is their honey, granola, peanut butter, banana flatbread Download their app and preorder, by the time you get there your order will be ready to pick up. read more

I had some problems with my last order. It was made right. No further complaints. The food was tasty and the smoothie was good (just wasn't the one I ordered) yes I will return, if not just to get the mocha smoothie read more

The food is good and so are the smoothies but 3 out of 4 times my orders have been completely messed up because of the terrible cashiers. They put the wrong food in, wrong quantities and charged me extra two times. The never have any idea what they are doing, I ask a question about the food and they walk in back to ask someone. After four tries, I'm done. I hope they start to train their employees better. I also went to their website to fill out a survey and the website wouldn't allow me to do so even though all of the information was correct. Emailed them, no reply. Terrible customer service but decent food if you get what you actually order. read more

This is one of the best places to go for a smoothie! The Mocha Madness is my personal favorite. I always ask for them to make it with yogurt instead of water and the staff does with any questions. The staff is always polite and helpful. read more

Their menu has yet to disappoint and this is the second time I've eaten there. The Caribbean Jerk Chicken is perfect in every way.

Literally the worst service in the world. Waste of time and money!!!!! They made me wait 20 minutes for a smoothie that was melted and a cold Sandwhich. Thanks y'all! read more

I ordered food and drink through the Tropical Smoothie app for delivery. Just the drinks were delivered. I called the store I ordered from, thinking I would be able to get it resolved. They refused to help and hung up on me twice, not before saying that they didn't care. read more

When we went in there wasn't too much of a line but we couldn't decide we wanted so we let other people go first. We ended up ordering a turkey bacon sandwich with the fruit medley a sunrise sunset and a cookie. The food was made fairly quickly and was exactly as we ordered it. The smoothie that we got was huge way too big for us to be able to finish in one setting and that was with two of us sharing it. The sandwich itself was very good and flavorful. The fruit medley also was good and it had a little bit too much of the syrup in with it. Cookie as well was good. I think their prices are a little bit too steep and their sizes for the Smoothie are way too big. If I had a discount or a coupon or a gift card I might return. But other than that I probably would not go back here on my own. read more

I love the Lean Machine! Super delicious. I should probably try others but I will stick with this for now.

My daughter and I love this cafe! The staff are always pleasant, the food is really good, the smoothies are to die for, never disappoints! I wish I worked near here, I'd be in every lunchtime! read more

Went there for the first time the other day. Didn't try the food, just bought smoothies. Pro: Smoothies were good, service was great, place was very clean Con: Ask for nutrition content of any item you are interested in purchasing BEFORE you have them make it! One of the so called "Healthy smoothies" I purchased had almost 90 GRAMS OF SUGAR in it!! The staff were nice enough to tell me to order any/all of the smoothies without the sugar (all of them are made with sugar unless customers ask to have it with held). Wish she would've made the suggestion BEFORE she made it and I wasted my $. It's also very expensive for what you get. I looked up the other food on their website when I got home, and a lot of it is also loaded with fat or calories, or both. This place is not as healthy as they would have you believe. I will not be going back....I'll just make mine at home. read more

This is a great place to eat! I frequent this location and I've never been disappointed :) They have healthy, vegan and vegetarian options with great tasting sides and smoothies :) You won't be let down by this restaurant choice! read more

Smoothie and food was just ok. It's pretty pricey for lunch. Service was terrible. My order was messed up and the cashier didn't bother to apologize. The location was convenient. read more

The chicken pesto flat bread was one of the best "sandwiches" I've ever had, also the super berry smoothie was tasty and healthy which is always a plus. The staff was a bit on the get your stuff and go side, but they were busy and it's basically just a healthier fast food place. read more

Worst and overhyped place. Smoothies were sub par , sandwich and salad were so average as if you can buy it in any groceries stores. There were 3white girl workong there when i went there.Staff were so rude with i attitude and making face and laught at me among themwhen I need time to go through menu as it was my first time went there. Service was sooo sloww as I expected. I guess they don't even have high school diploma so that could explain the rude and stupidity read more

The smoothie was great and the worker at the counter was really nice and friendly. My complaint is that they put too much ice, and therefore they make way too much. Then they fill your cup, and they dumped the rest before I could even ask if I could have it. It's so wasteful, plus I'm paying to get all of the fruits and veggies, not to get extra ice and watch them waste a bunch of food. I hope the managers address this. read more

New restaurant to the area. Had my first green smoothie last month, Island Green, it was delicious! Also enjoyed my first flatbread sandwich. Staff was friendly and they were busy but I did not have to wait to long. I like all of healthy choices I can make here. A great mix of ages in the restaurant enjoying the healthy food. I'll be back! read more