Every time I come here all the employees are very nice! I ordered the pomegranate smoothie no sugar it tasted amazing per usual! This time I had a turkey and cheddar wrap it was made to order so it was nice & hot. It's plenty of seating tables & stools if you decide to stay there read more

Tropical Smoothie Cafe - TURKEY & CHEDDAR WRAP - Juice Bars & Smoothies Near Me - North Providence, Rhode Island

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I was really excited about this place as I love their smoothies; however the customer service is HORRIBLE. I ordered a curbside pickup on 8/9/26 at 1:50pm to be picked up at 2:04 because it was 100 degrees outside and I had two dogs in the car. I arrived at 2:00.... nothing. I went into the store at 2:15 to see if there were any orders on the to-go shelf and there weren't. I tried to talk to someone inside but was being ignored and I quickly needed to get back out to my dogs. At 2:34pm I called the store and was told with a lot of attitude that their curbside tablet was down and they didn't know I was there - EVEN THOUGH I was in the curbside pickup spot DIRECTLY in front of the store. The girl brought out a smoothie that had clearly sat for 30 minutes and was inedible. I issued a formal complaint on their website and have heard NOTHING. Avoid this place at all costs. UPDATE - they have sent me a random email to contact. I have sent in the information THREE times (once via their app and twice now over email). They are clearly not interested in solving anything but rather hoping people will give up due to the absolute nonhelpful nonsense. UPDATE #2 - it's 8/13/26 and I have provided the information yet once again and have heard NOTHING back. Keep in mind I reported this immediately on 8/9/26. So far four days and no response is acceptable to this store. Olivia E. it would be great to hear from someone. UPDATE #3 - 8/16/26 after numerous requests for help they have completely stopped communication. I'd be very careful before giving them your money... UPDATE #4 - 8/21/26 - still no communication after asking multiple times. Don't waste your money here. read more

So I've had a few not so great experiences here but decided to give it another shot - I'm glad I did . Service was great- clean- quick- and patient , while I tried to make up my mind. They have a large menu, many options.. it wasn't very busy inside -- you can however place a pick up order which seemed to be what most people to.. I'll keep that in mind for next time ! Can't wait to try a few new things !! read more

If you're looking for a quick go to pick me up this is definitely a place I would come back too. I usually come here for the smoothies and they do a good job making sure the smoothie has a nice consistency and flavor. When I order I tend to do it on the app because I get rewards and it's always ready when I go pick it up inside. I love have they have a dedicated wall for pick up orders so it works well for a quick grab n go, no need to check in with the cashiers up front. read more

Tropical Smoothie Cafe - Detox island green - Juice Bars & Smoothies Near Me - North Providence, Rhode Island

Food and smoothies are overall delicious. They might miss sometimes (not blended well or missing something) but are happy to correct any mistakes. The manager Angela listens to customers and her staff follows suit. They participate in the community and you can often find them selling their smoothies at local school sporting events and donating. Smoothies have gotten a bit expensive but food has as well so it's understandable. The quality of food and drink here is very good. My favorites are the detox island green, mocha madness (add banana) and all the flatbreads. My son loves the peanut butter cup smoothie, snickerdoodle cookies and the chicken quesadillas. read more

Tropical Smoothie Cafe - My little guy with Peanut tree nut allergies enjoying his safe smoothie!! - Juice Bars & Smoothies Near Me - North Providence, Rhode Island

I've been here a few times. While the smoothies and food are good, the wait times kill me every time. That's why I hadn't been in a while. We were nearby and saw the chicken teriyaki flatbread and thought we should get some! We ordered two. That's it. 28 minutes from when I placed my order to when I received it. It was good, but not worth the wait. For $20 and that much time, I'd rather have a sit down dinner. It's not that the workers aren't trying but there doesn't seem to be a clear flow. I walked out of there saying "this is a hothead of inefficiency." I'd recommend some time studies and organizational review. I really want to like it here, because they serve good stuff which clearly shows they care... but the long wait just isn't worth it. read more

Tropical Smoothie Cafe - Chicken NEW TROPICAL TERIYAKI FLATBREAD - Juice Bars & Smoothies Near Me - North Providence, Rhode Island

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I had an amazing time at this tropical smoothie. the workers were very sweet and they brought our orders right to us while we were sitting. It was very clean and cute.. lol. I had such a positive experience, it's making me actually look forward to the rest of my day read more

First time at this place. Aesthetically it is a nice place. The menu is a bit daunting because there is so much to choose from. From shakes to food. I ordered the Blueberry Bliss which wasn't too bad. It was sweet enough and flavorful. I had protein and spinach added. One thing that I did not like is that the staff did not know what kind of protein they had. All they knew it was whey. They didn't know the brand nor the calorie count. I thought that was a bit disappointing. The staff however, was very helpful and nice. read more

Tropical Smoothie Cafe - Menue - Juice Bars & Smoothies Near Me - North Providence, Rhode Island

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horrible experience last night, my husband got his tonsils taken out and all he was craving was a smoothie so I went there. two young ladies working neither one acknowledged me. a gentleman walked in the same time I did and they asked him if he had a pick up order je did they got it for him then a woman came in they asked her if she had an order and got her and she left. I was extremely upset if those girls dont known proper customer service they shouldn't be working for here read more

Best place for smoothies and always consistent. Love that there are many options for lactose free peeps like me. There are many smoothies with no milk or yogurt added which is great because I'm not into creamy consistencies. Size of smoothies are also great for the price, they're about the size of a venti from Starbucks but taller. Smoothies I've loved here w/no banana or milk or yogurt: Bahama Mama, Avocolada, blimey limey and sunrise sunset. Parking is a pain in the main lot in front of the store because you can barely get out due to the tight squeeze but there's more parking on the side of the building which is way easier to maneuver. I've had the Thai chicken wrap here which I loved and light enough to not clash with the smoothie you order. I didn't like the kale apple side salad as it was drenched in dressing and wilted. There's also always a bit of a wait as this location is quite busy with pickup orders and customers. read more

Great staff and a fun and vibrant atmosphere! This place is great for any time of the day, whether you're starting your day or need a quick bite after work, stop by this new Tropical Smoothie on Mineral Spring! read more

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We ordered an island green and acai berry. They were both very good. They forgot to put the chia seeds in the island green that I requested. Place was clean. Pricing is average. Wish they didn't use Styrofoam. read more

So we went about a month ago and haven't been back since but hoping that the kinks have been worked out. The parking situation is pretty grim, and I witnessed someone park in a handicapped spot who didn't put a handicap tag on. The space isn't large in comparison to the Providence and Seekonk locations but it's not as bad as the Garden City location. They didn't really do a good job of the layout as there doesn't seem to be enough seating plus there are no shades and we were in at a time of day where the sun was blinding in certain spots. My daughters quesadilla was a little burnt on the bottom. Our food and smoothies took a while and we noticed that there were employees that had taken our order had food before we did and sat down and ate, they could have placed the orders before us but still it was weird. Overall - this location needs a bit more work in improving the flow of things. Also please figure out how folks can use their rewards if choosing not to pay with the card associated to the rewards. read more

I love Tropical Smoothie--but not this location. I've been here twice and I've been disappointed twice. Both times I ordered the peanut paradise. They didn't leave it in the blender long enough so it had big chunks of ice and warm banana--no thanks! read more

So I usually go to the Garden City store, but when I saw were opening a store in North Providence on Mineral Spring I was excited to try it, cause it's only ten minutes from my house.....Well I went tonight and it wasn't a great first experience at this location..... I decided to get a Sunshine smoothie which I've had numerous times at other locations.....it consists of mango, banana, orange, pineapple and orange juice....well I don't know who made it, but it was the worst one I've ever had.....all you could taste was the banana....very disappointing. I hope they step up they're game or I don't see this store lasting long and I'd hate to see this spot close cause it's so close to my house I'll give them another try.... I gave this place another try.....and like last time all you could taste was an abundance of banana....I've been to the Garden City store in Cranston many times...and had the same type of smoothies that were better than the ones this store puts out....I think I'll stick to that store...it's just disappointing cause the North Providence store is right next to me.... but I won't get another smoothie like this again... read more

First time here and my smoothie is delicious. Lots of parking spaces. The staff was fast to make my orders. Place is clean and organized. read more

Tropical Smoothie Cafe - New favorite place - Juice Bars & Smoothies Near Me - North Providence, Rhode Island

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First time getting food here. I have been trying to eat healthier. Had the Thai wrap w kale slaw. Both were Awesome! Banana choc peanut butter smoothie is my cheat. Also great. Will be coming back! read more

I love tropical smoothie but the last time I went there was little pieces of plastic in my drink. I saw another review from over a year ago with the same complaints. They seriously need to figure this out for their business and for customer health read more

Called there to put a order in an was on hold for over 15 mins brought my phone in a told the manager an I got I'm sorry the pandemic blah blah blah I told her this was the fourth time an nothing but sorry then didnt even have the girl make it rt away so i had to ask to have it done seeing i waited 15 mins on hold .. poor management show have given me the smoothie for free .. seeing its literally happened 4 other times .. i run a business an give many free services away to unhappy customers.. not a smart way to run a business.... read more

The 1 star is based mainly on the fact that I have found pieces of styrofoam and pieces of plastic (from the plastic sandwich bags they store the spinach and other fruits and veggies in) in my smoothie on several occasions! Not only mine but my husband and mother in law as well! That is totally unacceptable and should be dealt with ASAP before someone ends up ingesting too much, because it can be mistaken for pieces of food (such as chunks of dates, etc...). This is definitely a health hazard and should be looked at and reevaluated closely by management and the owner as well. Perhaps switching from styrofoam cups to plastic cups and getting rid of the plastic sandwich bags could solve this issue, but obviously not up to me, I'm not here to "bash" anyone's business just voicing my experiences and truths! Also, the parking is obviously not great. Aside from that the smoothies are very delicious and they offer great selections! Unfortunately my family and I will not be returning to Tropical Smoothie for this reason only, as I do not want them nor myself to be accidentally swallowing small pieces of styrofoam or pieces of plastic sandwich bags. read more

Had the peanut paradise, it was good wish it had more flavor but for the price it's a good little meal on the go

Not happy with customer survive after I called and made double order on app , they could not refund me nor cancel the order ! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - North Providence, Rhode Island

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Don't bother getting any add-ins in your smoothie, (oats, protein, other fruit, etc.) they just won't put it in your smoothie and will still charge you for it. Not even busy, but jeez when it's busy that lines out the door and the fifteen people behind the counter cant keep up. read more

I was very impressed with how the staff was handling the large order amounts coming in from walk-ins, phone calls, and online/app ordering and they were moving quickly and efficiently! All the staff seemed to be in good spirits and positive! Very impressed! They seemed to be trained very well! Only reason I didn't give it 5 stars was the woman who was preparing the smoothies didn't cover her nose with her mask which made me nervous for our given situation. I mentioned it to one of her co workers but nothing was done. However, she did a great job at making sure no more than 5 people in the store and everyone who entered had a mask on I just wish she would wear hers correctly. read more

I got my nails done next door a few weeks back and stopped in here for first time and really liked it. I I started to come here almost every day if not every other day and I feel like that it has healthier options for my two little ones specially when we are on the go. I usually spend at least $30 every time on that well my daughter always get the KIDS chicken and cheese quesadilla. The one she got did not look like the kids one and she said it was Spicy. I went back in to get the right one. ( not to mention the one they gave us looked so gross) kid at the front tells who I think was a manager and she goes well if she wants another made she has to pay for it . The kid tells me and then I took my kids food and left so I get back in the car and I decide to taste it because she was saying it was spicy and I've had hers before and I never tasted like that so I end up going back in because obviously I want my kid to eat and the boy at the front gets his manager to come out to speak with me. The manager end up going back-and-forth with me for so long before finally she realizes that I was right they made me the adult three cheese quesadilla that he's completely different from the kids chicken and cheese quesadilla. So she finally remade it for me without making me pay again and threw in a cookie as a sorry for my troubles which my daughter was thankful for. I'm glad I went back in and said somthing because the first time I told them and they said that I walked out and was about to leave. Other than this the foods and smoothies are good , I would opt paying online ahead of time because if not it's usually a wait. read more

Great service and the staff is super friendly, it's always packed here the seating is sort of limited, the parking lot is a bit small but other than that the food is always hot and tasty and the smoothies are always really good! read more

I'm not going to allow COVID to excuse the continued wrong orders. I've received the Jerk Chicken wrap, no rice with beans, instead of rice with no beans, I've received it without the pineapple salsa, I've had missed sides, I've had smoothies with full sugar, despite requesting otherwise, and without the add ons I've paid for and a totally opposite salad than ordered. I tried calling the manager before to iron out the inconsistencies, obviously to no avail. Three strikes and you're out. COVID has nothing to do with the ability to read an order and all three times I was left without dinner, being disabled and unable to just go out as I want. If you order a salad bowl, make sure that you order double chicken or you'll be quite surprised (1/4 of one chicken breast on a $10 salad). I started Uber Eats for this one place, guess they reel you in and then just don't care. So much for supporting small businesses. read more

If you want to spend 100's of dollars a week at this establishment only for them to not help a customer out than this is the place for you. I processed an online order and check that it was for 12. When I got the confirmation it said 10:17. I didn't have the time to call so I told my husband too as I ordered for him. He called and the manager proceed to tell him that in order to place a future order you need to call and the order would be waiting. MIND YOU he couldn't get there for two hours.... all over a 7$ sandwich. Disgusting. The sandwich was sitting there for two hours and soggy. Not my fault that the future order doesn't work through the app. This wouldn't be as big of an issue but we spend a minimum 100$ here a week. I won't be returning and taking my business elsewhere. Additionally when he finally got to the store they made his wait outside even longer. They don't have a fridge they just have sandwiches sitting on the counter. read more

Went to this location today ordered two sandwiches and two smoothies looked in my bag one sandwich was missing told an employee and after waiting 30 minutes for my items they told me I had to get back in line to all of the other sandwich that the first employee messed up on. read more

This is an introverts nightmare. I just waited 35 minutes for two smoothies. After a gaggle of guests who ordered after me timely got their food and beverages and cleared out of the store, I was still left waiting without any communication from management. Two of the employees did ask what my name was and acknowledged I had been waiting for a while, but alas no smoothies. Will never return. read more

Owner shows extreme incompetence. Complete absence of customer service. Looking forward to making healthier smoothies at home

The lady name that starts with the letter H and another girl blend my smoothie. It did not taste good at all. I was sooo looking forward to my smoothie. But when I got it, It tasted like an icee drink instead of a smoothie. So bummed out. I won't be going back. I will go back to the other location on Thayer street. They make it way better! read more