Kudos to the staff! I visited two days in a row...the first day was to take advantage of the National Flip-Flop Day special and the next day to get my free birthday smoothie. Both times, the restaurant had a steady stream of waiting customers. I was amazed that the staff remained calm under pressure and worked steadily to get all of the orders out. They were also professional and pleasant...making sure to greet customers as they entered. The young lady who appeared to be the manager, did a great job of redirecting as necessary and keeping things running smoothly! read more

My first review was removed and I'm not sure what rule I broke but I will make this short and sweet. Beware!!! Check your smoothies for foreign objects. June 27th visit had what appeared to be metal/ plastic pieces all the way through drink. Thought it was chunks of ice. Got very sick. Also emailing tropical smoothie as suggested does not get any responses. read more

Tropical Smoothie Cafe - 1 of many pieces of foreign object in my smoothie. - Juice Bars & Smoothies Near Me - Myrtle Beach, South Carolina

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I always get the Thai chicken wrap and a green island smoothie so I know the food is good. (Or So I thought) But today I had a great experience with an employee. Allison was so personable and so patient when I couldn't make up my mind. She made awesome smoothies and she also gave me a treat for my sweet puppy. Thanks Allison! 5/5 on her service! I opened my wrap and it was such a mess, I had it in the bag for maybe 5 minutes, usually the wraps are great but It all fell apart and was completely soggy. Disappointed. read more

Do not go here unless you want to wait 20 minutes for your smoothie when there's only 2 other people waiting. Did not even add enough juice to drink it through my straw had to use a spoon to drink my smoothie. read more

It was the first truly cold day of the winter season and it wasn't exactly super warm inside. Interesting chain store decor as they try for a worn out beach sorta feel, but it doesn't really work at all. I'd worry that the tables and chairs here wont hold up for long and the menus could be a little larger. I asked if they had wifi and the girl said no. She was wrong. Their wifi is strong and free just like 'merica! We used a bogo coupon from the attractions coupon book without any issue and I ordered the Ultimate Club toasted sandwich that comes with either a small bag of Miss Vickies brand chips, a piece of fruit, or a side of kale and apple slaw. This was priced at $7.09. My first impression of the sandwich I ordered was that it was quite small, but after I ate it I realized it was just big enough. I didn't eat the chips I chose and just saved them for later. My sandwich tasted pretty good and I liked the chipotle mayo (pretty mild), but I really wish they'd toasted the sandwich longer to melt the Swiss and parmesan cheeses on it. Flavor wise, it worked pretty well. I had time to look over their menu and found that their wraps, toasted sandwiches, and pressed sandwiches all come with a side item of your choosing. The quesadillas however, do not. Most sandwiches/wraps seem to run in the 7 to 8 dollar range and the quesadillas are 5 to 6 bucks per. My wife had a Cuban pressed sandwich, which I tried, and we both agreed it was better than the Ultimate Club toasted sandwich that I'd ordered. Their smoothies run from $4.09 up to about 6 dollars and only come in one size. They have proteins and other add ins you can augment your smoothie with if you so choose. They've also got a kids menu, a couple, two, tree vegetarian meal/sammich options, and a few breakfast items that they serve all day long. Check out my pics for an improved description over these here words of mine. read more

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Very clean location including bathroom. I like they have a pick up station right at the front. The Baja chicken bowl was meh- I wouldn't order again. The smoothies all good. I liked the watermelon mojito- very refreshing! I don't think I'd eat there again but would definitely get a smoothie. read more

Tropical Smoothie Cafe - Dining area - Juice Bars & Smoothies Near Me - Myrtle Beach, South Carolina

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The smoothies are so yummy & healthy! The Staff are all helpful in assisting u to find exactly what u need. They treat u well.They r efficient! They all work together like a well oiled machine. We go outta of way to get our yummy drink's & Costomer Service! read more

Wonderful place for a healthy smoothie. We had the mango and açaí berry smoothie . I ordered online for pick up and it was a breeze . Thanks for being fruity read more

This is the worst tropical smoothie experience I have ever had! I asked for a cup of fruit and was charged $7 for half a moldy banana and fragments of a mushy strawberry! #crashoutworthy I don't understand why I took forever to get a bowl of fruit!. This is tomfoolery!!! NEVER GO HERE! read more

We love to see a Tropical Smoothie Cafe on our travels because the food is consistently good and the blimey limey. Not sure why the low reviews unless it's folks bent out of shape about the wait at the drive-thru. It's not McDonalds. Things are freshly assembled here. ‍ Happy to find this stop! Clean and friendly staff of two working hard to keep up. Hope they had happy drive-thru folks for as hard as they were working. read more

Sooooo a young woman at work came with a smoothie from here a few times and she always seemed happy with it. So when I wanted to change my diet I wanted to incorporate a smoothie for lunch everyday, which has worked for me in the past. I rode by one day and decided to try it and I was very impressed. The service was super freindly. I kept adding things and changing shake ingredients (I have allergies) The ingredients were fresh and the shake so smooth not clumpy at all. They offered me an edible lime straw that made it taste better and more fun to chew down. I went a week later and got a chicken pesto on a wrap ( Not a fan of pita) and the chicken fell apart. Delicious!!!! I found a place for a healthy alternative. Great place. Excellent food and shake and exceptional service. A gem read more

Danika was very nice. She helped me pick what to get and talked to me very nicely! I would definitely go there again and will go there again hoping to see her! read more

Sat in drive thru for thirty minutes and my smoothie was really disappointing, it just tasted super watered down

The wait times are unreal. I always order through the app and over half the time my order is wrong. My kids love the menu here which is why I come back. Without fail, every ordering/waiting experience is miserable. Save yourself $$ and frustration and eat elsewhere. read more

Good fresh wraps. I had the spicy Thai and it was the perfect amount of spicy. Would definitely recommend for a light lunch. read more

Waited 30 minutes in the drive thru before receiving a lousy smoothie. There was no drive thru escape because of curbing so I couldn't leave. read more

I am writing this as I sit in the drive this, been in my car waiting for 30 minutes!!!!!!I don't under what is going on!!!!!!! How can they run a business like this. read more

The smoothies are tasty , my daughter loves them . The food is just ok . Could be better, it used to be better with better wraps and side options. The biggest complaint and it's a big one is it is painfully slow. When they say tropic time , they mean clear your schedule because there is not sense of urgency. It seems like one or more employees are always on a break. I f have spent literal hours of my life waiting for menu items . It's truly painful read more

There are not a lot of good smoothies. I do not like Jamba much. Tropical smoothie always makes my smoothie icy even if I tell them that I want more liquidity. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Myrtle Beach, South Carolina

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This place is efficient and served up a good wrap and smoothie. They are playing very well by the Covid rules and super friendly in this stressful environment. read more

Sat in the drive thru for for at least thirty minutes and when we get to the window the lady didn't even have our order right so we told her again what our order was and sat for another 10 minutes and she opens the window and says "oh y'all are still waiting on your drinks" and laughs and grabs two drinks that were just sitting there and still they aren't the right drinks! read more

They gave me the wrong food. I ordered a quesadilla and got a flatbread. Really bad service.

Terrible terrible service, waited almost an hour in the drive thru I've been here multiple times and it never gets better. Workers are extremely rude and my smoothie was messed up it didn't taste good at all it was watery it's wasn't even worth waiting all that time! Definitely wouldn't recommend this place at al! read more

Ok so I get they just opened. Place was crowded. Counted thirteen people working behind the counter. 13. Ordered two smoothies, which were delicious but waited over 30 minutes for them. That's ridiculous with so many employees. Didn't see anyone who appeared to be an owner. Mostly high school kids working. If they continue at this rate they won't make 3 months. Only reason they got two stars was the smoothies. Otherwise they deserve 0. read more

Ordered a Peanut Butter Cup smoothie via drive thru.. waited 20 minutes before even getting to the window. We were not apologized to for the wait or even offered a discount or coupon to come back. The PEANUT BUTTER smoothie had zero peanut butter in it and tasted like chocolate milk with large chunks of ice. We had them remake it and it took an additional 10 minutes. This has not been the first incident of incredibly long wait times and horrible customer service. I honestly think the only reason this place is still making it is because there is no other competition in the area. read more

Store called to let me know they didn't have any strawberries for my smoothie, which is fine! Sometimes you run out of products. However when I received my order every single wrap and sandwhich was made incorrectly (Some missing ingredients and some adding extra ones that didnt belong on the particular sandwich). The kale apple slaw also had no apples or carrots (so just a cup of kale). The Tropical Smoothie near CCU does a much better job and I hope their employees are able to help make this location better. read more

I ordered the same thing I always do but this was my first time at this location and in one word, it was disappointing. The food isn't cheap, if I wanted something that tasted terrible I'd go somewhere else and pay less. read more

Absolutely horrible customer service. Asked about a particular drink to the nice lady over the speaker and drive thru and she was trying to ask what it was and then some boy came over the speaker with an attitude saying he's never heard of that and to pick something different or go to smoothie king. Unbelievable this is the type of service they give. Really must be struggling with hiring good help because this guy is going to send your customers to a competitor with his attitude and remarks. Very unprofessional, short and rude. He was working the drive thru today around 2-3pm and took over the intercom from some nice young lady who was simply trying to help figure out what we wanted. I had to reverse out of the line because I felt he would have done something to the drink and should have walked in to ask him why he would say go to smoothie king instead but I felt it was best to leave and never come back. What a shame the way he represents the company that puts money in his pocket. read more

If you want to sit and not drink a refreshing smoothie then this is the joint to go. I waited over 30 minutes for a smoothie when there was no one in the store. This was absolutely ridiculous and I will not be frequenting this establishment ever. read more

I absolutely love tropical smoothie, but this experience was a disaster. Not only was the young male at the drive-through extremely rude, but our smoothies were watered down. The male that helped us at the drive-through line was ringing up our order and then said " I hate when people park far away from the drive-through" obviously talking about us. This was UNCALLED FOR. I apologized for parking farther from the window, but there is a literal brick wall that I could run into if I parked any closer. This tropical smoothie needs to re-train their staff or have a talk with this employee, and teach their employees how to use proper ice measurements. read more

Bad customer service. Went through the drive thru at 2:40 on 9/21. Had a conversation through the speaker that we have a picture of our coupon they were handing out on opening day, but simply left it at home. We asked if they would honor it, she said yes. When we got up to the window it was a different story. Unhappy. read more

Overall I am not pleased with the service that was presented to me today. There were a couple girls who were the sweetest, but the manager I'm guessing a tall blonde man and some boy who took my order (I believe his name was Chris something) were just talking up a storm and not even trying to make my food. It took them about 20 minutes to make my one sandwich and smoothie, because they were carrying on with their conversation. I was extremely disappointed with the service and will never be coming here again! The owner of the store needs to teach the manager how to run this store properly, if not I don't see this store having any success in the future. read more

I love going to tropical smoothie. The one near my house doesn't have a drive thru, so I do like that this one has one. The inside is kept very clean and I like the decor. I always order a buffalo chicken wrap, and this location did not disappoint. I didn't have to wait long for my smoothie either even though there was a decent sized line. Staff were very friendly and my Pomegranate Plunge was amazingggg. read more

The service is awful at the drive through. Waited 17 minutes at the speaker for my order to be taken. Then another 30 for my food. If I could have dipped out of line I would've. 7 cars behind me waiting for the same slow service. Never coming back. At the window I was asked 8 more times what I ordered. The manager said sorry we had a busy lunch service. Then proceeded again to ask my what my second sandwich was again! 47 minutes total in a drive thru is absurd. Terrible customer service! read more

Great place just need better staff.... takes way to long for a smoothie. I would give a 4 star but they don't even have punch cards to get a free smoothie read more