Don't go here; Drive a little further to go to Smoothie King. Tropical Smoothie used to be better. Now, the smoothies are lacking in flavor and have an unpleasant texture. The food is sloppily made, and it looks like it was just microwaved. Service varies. The dining area is usually clean, which makes sense because they have very few customers. read more

I just stood in the cafe for 15 minutes. I was the only one waiting to order. Not one person even acknowledged me, let alone took my order. At least 5 cars went through the drive through and received their orders. I won't be going back. read more

It's nice to know they at least one veggie friendly option on the menu, but that's it. Only one. For the size of the meal and the price attached to it, I wouldn't say this is worth it. The flavors were on point, but it didn't wow me enough to cost $12. Maybe $5, yes. The layout is cute, but the AC was blasting Antarctica cold. Clean ladies restroom read more

Tropical Smoothie Cafe - Veggie option - Juice Bars & Smoothies Near Me - Lubbock, Texas

Very delicious and pretty nice workers would recommend the mango smoothie but I would recommend going though the drive through because when you go in hardly anyone is in there. read more

I really do love this place but it's not somewhere to go if you're trying to budget- the reason why I gave 4 stars instead of 5 is there's not many things you can get in a size small. But I will give props to them for introducing edible straws! I'll be returning just for those. I got the lime one, I'll try the strawberry one next time. The straw was gone before the drink was gone, cause as I kept drinking, I was eating the straw- it was like a race and the smoothie lost. Straw won and the cup ended with gravity lol. Either way, even if you go for just the experience of the straw- worth it, in my opinion. read more

Tropical Smoothie Cafe - SUNRISE SUNSET NEW EDIBLE STRAWBERRY STRAW but this one was lime. - Juice Bars & Smoothies Near Me - Lubbock, Texas

The food was amazing had the flat bread chicken chipotle with the paradise point smoothie and everything was great my kids had the quesadilla came with chips and they also had a smoothie they all loved it read more

Tropical Smoothie Cafe - Chipotle chicken club and paradise point smoothie - Juice Bars & Smoothies Near Me - Lubbock, Texas

The customer service at this location is absolutely amazing from the time I walk in they greet me with a smile and ask me how my days going even when there busy. I always like to try new things and they suggest the perfect meal, I love all there wraps and and sides. This location very open, clean and relaxing, Great place for big study groups. read more

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First & last visit today. Just had lunch & ordered the Thai Chicken Salad which according to the menu had grilled chicken, a combination of Romaine lettuce & spinach, wontons, sesame seeds, carrots, cilantro, scallions & Thai peanut dressing. It was the size of a side salad. There was less than 2 oz of chicken! There were 4 spinach leaves & shredded iceberg lettuce. No éyÿqwantons one very tiny pecan chip, 1 cilantro leaf & 1 scallion slice. For $6.98, it was a total rip-off. My companion had a chicken salad sandwich. It was ok but nothing special. The only drinks are smoothies except for bottled water & soda so the noise level of multiple blenders & chattering teenage staff did nothing to help the experience. I'm leaving to go find food! read more

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Went there yesterday (Saturday) around 11:45 not real busy at that time . Two people working actually 1.5 people working the girl was working her butt off but not the so call manager. So it was slow on serving. The food and smoothies were great. The women's restroom was dirty. I had to wipe down the toilet before I used it. So I am giving it a 3 Star for food only. The manager needs to step up and that girl needs a raise for all the work she was doing. read more

I really wanna like this place. Really. But it's just not happening. Been there half a dozen times in the last couple months. Long waits in the drive thru and honestly, if the food was anything approaching above average I wouldn't have a problem with a wait. But it isn't. In fact I would say it is very weak. If something doesn't change very quickly, this place will be a memory. Oh, don't waste your time on the "jalapeño corn". $1.79 up charge for some basic canned corn. It was way below par read more

Already in love with this place after one stop. Quick service inside even though they were busy. I like the inside decor, clean! Love the sandwich options and so many different smoothies. I will be a regular here! read more

Friendly staff- super easy menu to choose from- see something you don't like in the smoothie or something you want to add instead? No problem! They will change it up for you.. my advice is try it though! You might be surprised. My new favorite is the blimey limey! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Lubbock, Texas

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Horrible quality. Gave us the wrong smoothie, remade the correct one. Had to remake the other because it tasted like ice. The "new" smoothies were just watered down and made with the wrong ingredients. Very disappointing after paying 10$ for the smoothies. Other locations are great this one I will not be going back to again. read more

Not what we were expecting. Ideal, if you want a smoothie that tastes like a Lemon Ice but if you want a real fruit juice smoothie with natural sweeteners, your best choice is to head on over to Vitality Bowls off I27 near TTU. This was a large disappointment and a waste of $20 for an ice smoothie with 0 taste. I ordered the Açaí Berry Boost and friend ordered the Mango Turmeric. We took two sips and trashed it to go elsewhere. read more

This place is normal ok but the fruit cup I was served today looked like staff's leftovers. I was very disappointed in this visit. I hope this is not an indicator of the direction of this restaurant. read more

Tropical Smoothie Cafe - Where's the fruit??? - Juice Bars & Smoothies Near Me - Lubbock, Texas

I don't usually do reviews, but this experience definitely warranted one. The customer service was the worst I have ever had. There were two girls working were incredibly rude. The food took an extremely long time to come out and we were the only ones there. My bowl had a top on it and there was a bug crawling around on it. When I opened it up, the bowl was missing like half of what it should have come with. When I went to ask them to add the missing ingredients, the girls refused to help me (after I stood there for a couple minutes before finally asking them) so I had to wait for someone else to come help. He was nice though. Aside from the terrible service, the food is over priced and gross. My bowl should have had rice and I think there were maybe 20 pieces of rice in it... the whole $9 bowl was lettuce. Not worth the money at all. You can make something better at home. read more

Julie B's (employee) attitude is disgusting. I asked to trade my salt and vinegar chips for BBQ instead and she huffed, puffed, and snatched the chip bag from my hands. She literally walked to steps and handed me the other chips. I said thank you and she closed the window. She obviously hates her job so I suggest she doesn't have one! Don't work in the food industry if you can't serve people without being a b****. Good thing her name is on the receipt. Food and smoothie was good tho! :) read more

This place is horrible!! The food taste like shit! Never going back again. The flatbread was horrible and also got a wrap and the tortilla tasted like it wasn't even cooked. read more

I have been here to eat several times and the food is good, but service is horrible. There is no greeting. No friendliness. This past Saturday, I walked out without ordering. There were three people behind the counter and no one even acknowledged us. We waited several minutes. Don't think we'll be back. read more

The food was okay... but there was a female employee who was super rude and I was literally being nice to her but she was just keep giving me an attitude and didn't seem to give af. I honestly don't care about employees but this one was just getting on my nerves. read more

I ordered Beyond chicken meat substitute in my wrap- and they gave me real chicken. I ate a bite unknowingly before I realized, searched frantically for my receipt to see they didn't sub the chicken, and that I just ate an animal for the first time in ten years. After sticking my fingers down my throat, I felt the need to write a review. Vegetarians and Vegans - beware. Check your wrap before you just bite in read more

First they can't say their food is organic or the meat is antibiotic free or grass fed. Then I got a spinach salad which barely had spinach in it at all. My grandson hit a cookie it was hard as a rock!! His food had fire sauce if some sort and we ordered off the kid menu. His strawberry banana smoothie he said was good. And they don't have free wifi I will not go back!!! read more

Really nice staff! The smoothies are delicious and the add ins really work. My morning stop for the Blueberry Bliss with fat burner, protein and energizer. read more

By far the worst smoothies I've had. This place is new and I was very excited for it. I went, the drive thru line was pretty long so I went inside. There was only one person ahead of me, and once I ordered my two smoothies it took over 15 minutes for me to get them. It was ridiculous. Then once I got it, they tasted so bad I immediately through it away. There were about 5 people working but they still couldn't manage drive thru and inside orders even though they weren't busy. I will for sure be sticking with keva juice. Much better! read more

Service isn't so Great here. I Went one day on my lunch break and the cashier didn't know what she was doing. Probably wasn't her fault bc seems like she was just left there to figure it out on her own. They also take quite a bit here to get a smoothie out and if you order a sandwich they will ask you "if it looks right"??? read more

I have given them multiple tries to see if they would improve with their customer service but on 9/02/2019 I was shown again why they don't deserve my business. I am an avid user of their app and order frequently thru there. I put in an order at 8:33pm. It was not known to me that they had closed early for Labor Day. No problem. What my problem is being told they declined my transaction and would be given my meal for free next time. Great no big deal didn't ask for a free meal. Cue to today checking my bank account the charge went through. So basically i have to go back and get my meal which isn't a free meal anymore it's my purchase I paid for two days ago. I just wish someone there knew what they were doing. I have had multiple instances where I show up to pick up my order and they say they didn't get the order and it takes 15 mins extra to get my food. Do they not watch their app orders? If they cannot handle being busy then you need new management or workers. Simple as that. read more

I came for lunch... I ordered the super greens, Cesar salad and a lean machine shake. The salad was mostly chopped iceberg, with literally two pieces of spinach and ONE piece of kale. My smoothie also had a very odd , soap like after taste. Long wait time and blah food. I will not be going back. read more

Tried to eat lunch there 2 people working, one on drive through one making smoothies stood there several minutes no one ever took my order or acknowledged that I was there read more