we went in 20 minutes before close tonight. waited in side for 10 minutes with out seeing anyone and then at 8:50 an employee finally came out and quit rudely told us they were closed. read more

I've visited a few Tropical Smoothie Cafés, here, in Jacksonville. But, this location took the crown! Upon entering the café, I immediately noticed how clean it was. The atmosphere was a beach-vibe, especially with all of the decor. There wasn't much of a wait for our smoothies after we've made our selections. And I totally forgot that all of the smoothies was served in one size, which was plentiful. It took me by surprise when one of the employees recognized my friend and I was Yelpers. I forgot she was wearing the badge as we was stopping by for a smoothie before attending a Yelp event. LOL! That shows that they are very observant! Kudos for that! I ordered the Paradise Point which consisted of strawberries, bananas, and pineapple. That was quite delicious. My friend enjoyed a Detox Island Green Superfood Smoothie which was naturally sweetened with the following ingredients: spinach, kale, mangos, pineapples, bananas, and fresh ginger. Her smoothie sounds delicious as well. I may have to try that on my next cleanse. read more

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A huge shout out to the father daughter team who provide outstanding customer service! The establishment was clean, the ingredients fresh, and most importantly what's the customer service. That is what keeps me coming back. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Jacksonville, Florida

I don't know what the issue is with the employees that are being hired at this location, but that should be resolved. I went in with my boyfriend and these girl were just smirking and giggling and giving us weird looks. The girl at the register was looking at us like we were stupid while we were ordering. This isn't the first time we've gone in there and the employees have been acting like snobby little girls. Idk if they're having a bad day or what's happening but they need an attitude adjustment. read more

The kids saw the sign today as we were driving by and insisted on stopping to grab some smoothies and who am I to argue? The store was hopping and the staff were all running hard, but the service was excellent! We really appreciate the fact that everyone, staff and customers alike, were masked and precautions are being taken. It made me very comfortable bringing my smaller children in; they don't get much time out in public so since we now know it's safe for them here, we'll make the drive over and make this a regular occurrence! PS I always recommend the Bahama Mama or Beach Bum for tropical deliciousness; Peanut Paradise for a yummy peanut butter treat! (I opted to mix it up and tried the Sunrise Sunset today and yummy mango goodness. Sadly, they're out of the current special Dragonfruit and Starfruit smoothies so we missed our chance to try them. Sob!) read more

They deleted my review. Need i say more? Avoid this place and the rude staff! Smoothie was watery and im unpleased. read more

I came here because I was early to a Yelp Event. Shante and I carpooled together, so we came down to buy a smoothie. I had a very low carb green detox smoothie and it was delicious! One of the employees their noticed my Yelp badge and asked if I work for Yelp. Shante and I chuckled and we told her we were on our way to an event near by. I told them my name and encouraged them to friend me. We sat down, relaxed and enjoyed our smoothies. Then we were off to our event. read more

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I'll keep this short and sweet! I frequent this location as it's close to home. My smoothie crush is the Island Green -- no banana, add apple, and we've been going strong for years now! My favorite flatbread is the chicken pesto, hands down! The service here is consistently fast and friendly, and my order is correct and made well! That's really all a girl wants out of her Tropical Smoothie Cafe visits, right?! Pro tip: Visit during happy hour for half off! read more

For this Monday afternoon I had a coupon that came in the mail and I used it to get a 24 oz guava Margarita smoothie and a flatbread with kale Apple slaw as my side... everything was delicious I really liked the way my flatbread was wrapped I enjoyed opening it... guava smoothie was delish It was exotic and refreshing, it made me want to go get my nails done because it tasted luxurious, made me feel like I actually had a substantial amount of money in my bank account.... until the brutal reminder when I walked out of the cafe and saw my car again. read more

Tropical Smoothie Cafe - Guava smoothie, kale apple slaw and flatbread fully exposed after i took its clothes off. - Juice Bars & Smoothies Near Me - Jacksonville, Florida

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Great place to grab an afternoon snack or lunch. Love the variety of smoothies and Sandwiches they offer. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Jacksonville, Florida

Totally Green was pretty good. You'll taste more of the celery, cucumber, spinach, and kale than the green apple and kiwi. Be advised. I'm okay with it. Like it this way actually. Drink it fast because it can turn into a melted liquid in about 15 minutes. Great start for a healthy breakfast :) My fiancé had the health-nut with whey. He said it was good. I didn't like it because of the whey consistency. But overall, we were satisfied. read more

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I stopped by this morning at 7:46 on my way to work to order my favorite watermelon mojito. I was charged $7.46 for what I used to pay around $4 for. When I asked the cashier if they were still doing happy hour she said yes but she was not sure what time it ends. I told her I have always gotten the happy hour discount on my watermelon mojito. She just glared at me and said maybe it does not include the new ones. I paid full price and waited for her to make my smoothie. After she gave me my smoothie I asked to speak to the manager, she took her sweet time getting the manager. I spoke to the manager and he said it should have been discounted but did not offer a refund or anything. I told him he might want to retrain his cashier as she did not even ask anyone. I will not be going back to this establishment that has such blatant disregard for customer service. read more

Older gentleman working the register was SO rude! Not sure if he was the owner but we will not be back. You still cannot sit in their establishment either. The girl making our items was very nice though. The wrap we ordered wasnt cut and since we couldnt eat inside we devoured it outside while juices were dripping from our chin lol. Will not return! read more

Stood there at the register. No customers. 3 staff - not even a hello. Finally left without ordering.

Walked in after a family walked out with I masks. I was refused service for not wearing a mask. Drove down to another Tropical Smoothie and ordered my smoothies mask free with no problems. This may be cruel but if you are going to refuse me service I'm going to give you a bad review. This is our only voice. I will never go back to that store after going to it for 7 years. read more

I love this place! Thank you for making such a yummy detox island smoothie!! I've been there 5 times in a row for it

Man a smoothie on a hot day is so good! Refreshing a great drink/meal to take with you and enjoy for a while (they are big smoothies) We like to go for lunch they serve food also sandwiches, wraps, tacos, flatbreads, they change out their menu for specials and everything is good. The king ceasar is always a great choice.. It will cost you about $10 for a big smoothie and a wrap. read more

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Very poor customer service I'd name the employee but they don't wear name tags but she was darker skinned with curly hair they all we just very rude and kind of dry, really wish these ladies would take more pride in what they do! Hopefully it's better next time and they forgot chia seed in my smoothie read more

There were 3 employees at the register. Two seemed to have been taking orders and one was making the smoothies. I waited for 3 minutes with one customer ahead of me, that had already been helped, paid for her order, and had smoothie in hand, spoke about her trip to the catacombs. She began to step away and they continued to engage her in conversation. I stepped up closer to the register to show that I was ready to order and still nothing. I told myself I'll give them 10 more seconds and if they don't acknowledge me I'll leave. 10 seconds later, I walked out read more

The cashier in the front was an older, bald white man who was very rude. He did not greet us, did not say thank you and was very short about a question I had pertaining to the menu. The rest of the staff was pleasant, which shows he doesn't need to deal with people. I will not be returning to this location. read more

The employee I dealt with today at the register was extremely rude because my wife and I walked in while putting on our masks. She yelled at us to put on our masks, as we were literally already doing so, and then continued to have an attitude while taking our order. There are many options around, this isn't the first poor experience at this location so the owners are clearly not concerned about these complaints. Taking my business elsewhere moving forward. read more

THE WORKERS ARE HORRIBLE!!!!! FOOD? EVEN WORSE. Honestly I don't recommend this place even if it's the last place on earth. The foood taste disgusting cold full of heavy sauces made it wet. the smoothies are not bad but DONT EAT HERE. Very rude people read more

Very good service. We were newbies and did not know what we were doing but they patiently explained the menu we ordered and it was great. My son has a dairy allergy and they had many choices that he could choose from. He got the Paradise point and I got the Lean Machine. Very good. read more

I've been coming to this location for many years and I have to say they are my favorite place for a smoothie!! today I got the island green and a chicken pesto flatbread and my friend got a sunny day and a Baja Chicken flatbread all were excellent! Also this location has remodeled and has a fresh modern beachy vibe... my only wish is that they had a drive-thru. :) read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Jacksonville, Florida

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I like coming here for my morning smoothie. Currently they have a happy hour special of $3 smoothies from 7 am to 8 am. That's pretty sweat! The employees are always nice and work very efficiently. If you are on San Jose Blvd, stop by and give them a try. I prefer the peach and silk smoothie. It's awesome. read more

Tropical Smoothie Cafe - Peaches and Silk - Juice Bars & Smoothies Near Me - Jacksonville, Florida

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Stopped in for a delicious smoothie. Wow. I love all of the smoothies they make. The services is always friendly and quick.

Really? You're going to asked me to wear a mask and you don't provide any? Do you really know the science behind wearing masks? They don't work read more

OK so I am having a tough time with the stars I want to put 3 stars but its really better than that, so 4 Stars on this location. Tropical Smoothie has changed some since back in the day when I used to work there. Most items are still on the menu here and are made just the same way. The prices just keep going up don't they? This location doesn't really have much to offer the dine in consumer other than Bright colors on the wall. The seating is very limited, which is ok because most people take to go. It is a very narrow restaurant and you walk to the back and place your order, then head to the front and wait to be called. I do like that they are tech savvy here and have rewards card on iPhones now. If you have the app you can rack up points for free stuff. Its pretty neat. They changed the look of their menu and now have no pictures. I really liked seeing what my food would look like before I ordered it. especially the new items. So as luck would have it no pictures to go on I took a chance and ordered something other than the good old "King Caesar". I ordered the Spinach salad with candied pecans, bacon, and peaches. The salad itself looked appetizing but the dressing was some sort of creamy pink stuff that tasted like spicy mustard.Yuck! I wish I would have known the dressing before so I could have switched it out for something better. So the salad was a loss but the Avocado Smoothie was quite good. It tasted healthy but in a good way. Like oh this is healthy and tastes good! Score! I usually enjoy coming here, I just hate trying something and not liking it. But hey i wouldn't know if I didn't try it. Also th cookies here are super good! I had three...dont tell anyone ;) read more

Tropical Smoothie Cafe - Spinach salad. The dressing is aweful. - Juice Bars & Smoothies Near Me - Jacksonville, Florida

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Food and smoothie was good, the customer service today however, was uncomfortable and unpleasant. No smiles, and employee rolled her eyes when handing us our food. Very awkward. read more

I enjoy coming to tropical smoothie for the food but also because their customer service is always welcoming and very good. However, my two recent visits to this location have been horrible. The employees are very rude in their demeanor and when in communicating with the customers. Please, save this location and change/develop your employees. read more

Owner is not that friendly, never has been---but seems like is always there. If you are going to interact with your customers and be a cashier at least smile and be pleasant. They are choosing your spot over all others and spending their hard earned money at your establishment. You decide... read more

I use the app to place my order, almost every morning. I like the fresh ingredients in the smoothies and the speed of just walking in and grabbing my smoothie without waiting in line. Everything about it is great except one tiny thing... even if I order during happy hour on the app, I have to pay full price. The app just doesn't recognize the discount. The staff is friendly... a cheerful way to start my morning. read more

Extremely rude staff! will never return to this location. The owner needs to check in periodically to see what kind of people they're hiring. read more

My family and I had been going there (sanjose blvd)for several years but we will not be goin back there any more. Every time we have gone there even before COVID they all ways get something wrong on our order or they over charge us. And when we bring it to their attention the owner acts very nasty as if we made the mistake. Once we ask for no sugar to be put in our smoothies because we are allergic, and they did anyway. Lucky we tried it before we left. The owner was so nasty to us because he had to remake it. The employees I think are not trained properly. They over charged us and didn't know how to give me a refund. The owner is a very nasty racist acting guy. He makes the atmosphere in there very uncomfortable when he's there. He looks at all the customers with this discussing look like he's saying to himself why are you here. We will NEVER!! Go there again. I would not recommend this place to anyone. If you do go make sure you check your order before you leave. read more

I don't want to give it 5 stars, but don't really have a great reason why. I guess it just didn't impress me that much. I was really happy with everything on my visit though. YEARS ago when I worked for Starbucks on southside, we had one of these places just a few doors down, and after I discovered they had more than just smoothies, I would go in and try the wraps. I tried a few different ones, but my favorite was the Popeye one. It had spinach and chicken and something else. This is the only reason I stopped here. I haven't had one in about 4 years and really wanted to go back to the good old days. Turns out it's not on the menu any more, but luckily for me, they said this is the only store in the area that still serves it! Lucky me. read more

I did not even get served. I came in and waited for the customer that was paying for their order. After he left the two young ladies behind the counter stayed in the back, conversated with each other, and did not acknowledge me at all!! One was texting or typing on her phone and they both did not look my way. I turned around and went to Smoothie King down the street. They lost this customer today!! read more

I travel from Flemjng Island to this location because they aren't stretching the drinks with ice. On Fleming Island, my favorite, Blimey Limey is Blimey Ice. Thank you for not compromising the integrity of your product. Muah! read more

Waited 20 min after ordering for my smoothie. When all the people behind me in line got theirs and left, I went up to the counter and asked about mine only to see the girl pull it from behind the blenders (they forgot about it) pour it in a cup and hand to me saying "sorry, we're busy". It was mostly thawed and soupy after sitting for 20 minutes. Upon taking a sip, it wasn't even right. No B12 as ordered, and + sugar when I asked for none. The shift leader was less than helpful, didn't really care that the order was wrong, that I wasn't happy for waiting 20 minutes, I had to pretty much demand my stupid $5 back - and still not care for customer retention or recovery. Needless to say I won't be going back and would recommend you try another location if you must have a Tropical Smoothie. read more

Awesome customer service and great lunch! Always smiles and warm welcome. The smoothies here always taste the best. Island detox is my new fav minus the ginger. read more

Ask for no sugar or sweetener for a healthier option..add whey to make it a meal! Love pomegranate plunge and health nut!