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    Tropical Smoothie Cafe

    2.0 (42 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 1 month ago

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    TROPICAL SMOOTHIE CAFE ATMOSPHERE

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    Placed an online order for a smoothie today. Went to pick up my order. There was a note on the door that said "back open at 4". I get things happen but turn off your online orders. There was another lady there trying to get her order as well. This isn't my first issue with this location. Will not be back.

    Baja chicken wrap with kale and apple salad.
    Cheryl M.

    The health score was not visible but the inside of the establishment was very neat and clean. All workers were wearing masks and gloves. They were all very friendly and spoke to me as soon as I walked in. They were familiar with the menu too. The food was prepared in front of me and my smoothie was Oh So Good!! My wrap was neatly prepared and the ingredients all tasted fresh. The kale apple salad tasted a little tart but good. I think the base might be yogurt but it was tasty for a hot summer day. Very pleased.

    This location is poorly managed and I've yet to receive a refund for food that I never received. After ordering online, I went to the location at 11:45 am and the door was locked. Knocked and called the location and was unable to get in contact with any workers. Waited 15 mins before having to leave. Tried to contact the store multiple times after but phone rings with no one picking up. I even showed up and asked for a manager, but they weren't available. I worry that this location will close before I get my $30 refund.

    They were out of whey protein, chocolate, and anything but kids cups. Also, didn't even know the correct ingredients in the smoothie I ordered. Um, I won't be back.

    Sweet Potatoes

    Yuck!! Picked up lunch today and this is what we found when we pulled our food out of the bag! Tried to call the store with no answer and voicemail is full.

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    1 year ago

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    1 year ago

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    9 months ago

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    6 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    7 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Best Smoothies around! Quick service from the friendly staff. I highly recommend you try this place.

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    7 years ago

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    3 years ago

    I got hit on by the worker, he was vaping, I asked for no bacon and they put bacon on it, the rap music didn't fit the vibe, 0/10

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    3 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Tropical Smoothie Cafe

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    Welp, I held out for long enough and I'm finally fed up enough to give a review/warning…read more I love the place. The Burgers and fries are great. They have apple pies that taste like what McDonalds used to serve over 15 years ago before they got cheap with them. My problem with them is however they organize putting the order together into the bag. 95% of the time I go there, there's something wrong. Most of the time, it's that they don't give me my dipping sauce. For most places, I wouldn't care about the mistake and just eat my meal. However, unlike most other places, this franchise charges $0.50 for a dipping cup and you don't get a complimentary one. Other times, I'm missing my apple pie. Luckily, It takes me 2 seconds looking in the bag to notice because they have this annoying protocol of having drive through customers pull forward, away from the window to wait on your food (unlike other places, it's not because 1 item you ordered is being made and allowing other customers to get their food and go around you while you wait). It turns into me rushing to open the bag and find a problem before they disappear into the building. Now come to today. Same old, same old. They managed to remember my dipping cup but forgot my entire apple pie. Waved them down, got it and took off. Fast forward to getting home and I open my burger to find that my double is suddenly a single with jalapenos on it. I have never been to any food place that forgets and messes my order up more frequently than I have here. It's not a food problem, I love the food. It's a problem with the people working in it, which is more than likely because of whatever very specific way the franchise wants their workers to do things. If you go here, make sure you have everything you paid for. You will probably need to be vigilant here more so that any other place you've gone to combined.

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