dawn is awesome and a ray of sunshine and knows my order ah of time awesome real kind

The time is 8:03AM and she is JUST walking in A good employee SHOULD BE HERE at least 20-30 minutes BEFORE OPENING and not scrambling in 3 minutes after the store should be open! It has on EVERY platform that this location should be open. It's 8:06 and I am just walking in read more

Tropical Smoothie Cafe - Employee who probably should've been there at 7:30 to prep to open but they are coming in 3 minutes AFTER the store should be open - Juice Bars & Smoothies Near Me - Houston, Texas

Check the food first. Probably first and last time I ever visit. Ordered the sante Fe Chicken Dillas and put no onions. Guess they didn't read the order, plenty of onions to go around I had to pick out. Even the box they give it to you in had the order taped to it and clearly reads no onions. Ruined the whole first time trying this experience. Just gonna stick with Smothie King from now on. Guess I can't add pictures on here cause I have thme. read more

I frequent this location often! Close to my work office. Never had an issue with my order BUT Yall gotta get my girl some help in the mornings ! It's always the sane lady on shift in the morning and she's always slammed! I always feel for her because you can see the anxiety of her trying to go fast when she sees another customer. So please if you come in the morning crack a smile and don't rush her! Back to the food I usually get the chia banana smoothies delicious ! Add some pea protein!! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Houston, Texas

Good place to pick up a smoothie or an açaí bowl to go. The chia banana boost is delicious, but I substituted açaí for the bananas. Açaí plus peanut butter, almonds, coconut and dates. Yum!! My hubby likes the pomegranate blast. The açaí bowls are also a nice afternoon treat or a light lunch. Açaí topped with bananas, blueberries, coconuts and strawberries. Sign up for their rewards program for bonus offers or get free bowls or smoothies on T-Mobile Tuesdays. You're on Tropic Time! read more

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I truly love this location. The staff is so polite and spot on. I ordered a Bahama mama bowl for the first time and it's frozen solid. That's strange and awkward. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Houston, Texas

Awesome!! Drinks were great, and service was amazing!!!! All the workers were nice to my big friend group that came through- Laynei, Bella, and Camryn. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Houston, Texas

While heading to an appointment I wanted to grab something quick. Decided to try Tropical Smoothie Cafe instead of my go to smoothie place. I ordered the chia banana boost. The store was clean as aesthetically pleasing. Employees greeted me upon entering and gave me time to check out the menu. I love the size and price of their smoothies. Can't wait to try more on the menu. read more

Tropical Smoothie Cafe - CHIA BANANA BOOST - Juice Bars & Smoothies Near Me - Houston, Texas

At $9+, the prices here are high, but still cheaper than Smoothie King by a smidge. I got the Açaí smoothie and it was refreshing and tasty. The store was clean and I placed my order and received it pretty efficiently. The parking lot here sucks though, super tight lanes and always crowded. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Houston, Texas

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The service was very unprofessional, all staff gave me an attitude for not knowing what to order never again. Then a young men screamed at me in the parking lot. do not come read more

Aedyn had terrible customer service. Gave attitude and spoke with annoyance. She was making TikTok's when she should've been tending to me. It is very disappointing and disrespectful to be ignored when I need help. read more

my smoothie was not good. I order a peanut butter and banana smoothie with protein and it was all ice and protein you couldnt taste the peanut butter or banana. very disappointing read more

Had such a craving for a smoothie and found this place not too far from work. I ordered the sunrise sunset and ordered my coworker the Bahama mama. Awesome smoothies that hit our smoothie spot on a hot day. We will definitely come back. Perfectly made with fresh ingredients and you can taste it! Highly recommended. Fyi- sunrise sunset is sweet/tart and Bahama mama is on the sweeter side. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Houston, Texas

I walked in, the guy behind the counter didn't greet me at all. I picked up my order & my wrap was thrown together horribly. Horrible services & wrap! read more

This is one of the best locations in the Houston area. Excellent customer service, nice and polite staff and the quality of the smoothies or wraps are always solid. Every store should model this one. read more

Pretty good açaí bowl and loving the deal of a free drink with food purchase! Keep the deals coming please and I'll be visiting more often :) read more

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Great spots for smoothies! They have lots of options, different sizes, and service is super fast and friendly. We were in and out within 10min. I got the sunrise sunset which has mango, pineapple, and orange juice. I also added strawberries and the smoothies was to die for!! I'll definitely try to replicate this combination at home haha. The place is clean and really convenient for on-the-go healthy drinks. I'll definitely come back to try their sandwiches and flatbreads! read more

Tropical Smoothie Cafe - Sunrise Sunset Smoothie - Juice Bars & Smoothies Near Me - Houston, Texas

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They Have the best Smoothies with the Best Customer service it brings me back every morning. My family Loves it to start our day.

Way too expensive for what you get. My $6 burrito was no bigger than McDonalds $2 burritos. The Açaí bowl was more of a cup. I get way bigger bowls elsewhere for the same price. It was a one and done visit for me. read more

I enjoy the smoothies but it's annoying when you order a smoothie for pickup, it's sitting unrefrigerated on a shelf. This place needs to at least get some kind of fridge so my smoothie isn't melting/watery by the time I come pick it up. I'll never come here again. The cashiers reason for letting my smoothie get melted was because I "placed it online" and that's due to corporate rules. I literally placed the order at 3:50. I pull up 5 minutes and it's already melted. If that's the case, I will never order from here again because that is just horrible customer service. To Tell a customer your item want to be refrigerated when it's a melting item because of because of corporate is not an excuse. I'll never come here again. It's already overpriced and Jamba Juice is better quality anyway. Also the cashier their stated only purchased a "kid" size as of to imply it didn't matter because I didn't pay as much money. I'm still a paying customer. And I'm glad I didn't get a large because I would've ended up wasting my money on a melted smoothie. read more

Pros: Caprese Chicken was good I also enjoyed the kale and apple slaw. Guava smoothie that I had was not bad either. Cons: Services - employee was kind of indifferent. Confused about my online order. I probably come back here again as it is close to my place. read more

Food is fresh and delicious the service is amazing and the smoothies are better than smoothie king for sure! read more

Tropical Smoothie Cafe - Free smoothies this week! Download the app! - Juice Bars & Smoothies Near Me - Houston, Texas

I did an online order for 2 smoothie with a pickup time of 15 minutes at the Tropical Smoothie Cafe TX-258 located at 7714 Fry Rd., Cypress. I observed 4 associates working at this location and my order took over 30 minutes. It was only after I requested my order status that an associate began preparing my order. This location was in a state of chaos with no one taking charge to make sure the orders were being filled and their customers were being services. I normally stop at the Windermere location where service is excellent and orders are processed quickly whether it is an online order or one from an in store customer. I will not be stopping at the Fry road location and do not recommend it...unless you have no where to go with no time to be there. read more

Great customer service. The manager Datt is an amazing guy, knows what he is doing and amazing positive vibes read more

Been coming for many years and always placed a mobile order today when I walked in and go to get my smoothie my smoothie was not there asked an employee and he told my smoothie had already been picked up I told him it was impossible because I had just walked in my smoothie was stolen and wouldn't remake me a new one then said there was nothing he could do and walked away read more

I wasn't a huge fan of Tropical Smoothie cafe and I wanted to check it out because this establishment was in my neighborhood. The customer service in this store was terrible. I asked for a recommendation, the female employee at the register shrugged and said she's not tried any of the smoothies. I inquired about what they use for a sweetener and energy for the smoothies. The male employee who replied that they use an energy supplement and then got cocky about it. The smoothies are $6-8 each and they're made fresh. They're sweetened with turbinado sugar which isn't any healthier than processed sugar, and costs 2-3x more than regular sweetener. I asked the female employee who took my order to reduce the sugar in my smoothie and she acted as if I was bothering her. I bought my strawberry banana smoothie and left, noting I will never come back. read more

Tropical Smoothie Cafe is a smoothie chain that has several locations in Houston as well as out-of-state. I stopped by on a weekday for a drink. This location is in a shopping center so parking won't be a problem. I've been to a couple of locations over the years and this one is no different. While they do have food, I only got a smoothie this time around. They have your run-of-the mill smoothies, healthy options with veggies, and superfood smoothies. They list their most popular smoothies on their menu. There are a couple of things I love about Tropical Smoothie Cafe. 1) They have a lot of options. 2) they have one size and it's a large smoothie for a good price. 3) They have a rewards program, an app where you get points and periodic emails with discounts. read more

Great service! She was so sweet. The drink was amazing, and I loved the environment! Super cute, and a great place to order from. Thank you, Rayven! read more

They're so fast, helpful, and nice. I'm obsessed with the watermelon mojito. Great prices, the drinks are large and filling. I always look forward to stopping here when I pass by. read more

Tropical Smoothie Cafe - Watermelon Mojito for the third time this week. - Juice Bars & Smoothies Near Me - Houston, Texas

I love their food is very fresh and refreshing and the customer service is great. I recommend everyone to go there.

As soon as I came in and I saw a lady up with her phone and I had to say hi to get her attention and as soon as i said hi she didnt even say anything and she gave a hand sign then called someone elese. i waited for someone until this guy tried to help me but he said "wait a second" and was slamming his hand to the register . i was so uncomfortable that i decided to leave. we shouldnt have to feel uncomfortable when we want to just buy food. read more

I wanted to look for something healthy in the morning to have to energize me throughout the day. Luckily I found this new place where they are open really early for early birds like me. They have tons of options but not where I'm too overwhelmed; I chose the health nut smoothie with soy as my protein it is phenomenal! I also grabbed the chicken club flatbread which comes with this amazing basil garlic mayo mmmm! I would definitely be back and try out a few other drinks and maybe other sandwiches too, I definitely recommend this place for all you people trying to be healthy just kidding, but really though it's good! read more

Tropical Smoothie Cafe - Chicken Cali flat bread w/ health nut smoothie! - Juice Bars & Smoothies Near Me - Houston, Texas

Delicious smoothies all around they are very fresh and taste really good, like really really good! I have to get something green and healthy every time I get smoothies so this place surprised me with not only a fresh and tasty smoothies but the color was beautiful too! Sometimes I eat with my eyes and today this smoothie made it happen. Great place to get a nice refreshing smoothie and they also have happy hour so you want to check them out during HH and get yourself a discounted drink! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Houston, Texas

Smoothies and food are excellent! If there is a problem, management will resolve it quickly

Gave this store a second chance... upon entering I was greeted by Michelle who was very nice and had me in and out in two minutes. I ordered the Sunrise Sunset smoothie. *clean *friendly staff read more

Alright y'all.... It's in a new little plaza with MOD pizza, Panera bread and Zoe's kitchen. I've had the avocolada, mocha shake, strawberry banana., island green and I will admit it's pretty friggin good! I love to come here after my work out at 24 hour fitness. They can also add protein to your shake if you want. They close at 9pm daily, in the afternoon it's pretty chill I first found out about this place at this event called menu of menus. Don't forget to sign up for rewards online read more

I often visit this location the smoothies are always good. I'm giving this low rating because this past week I had several charges taken from my account that were not authorized. I called to speak with a manager and the gentleman (cashier) said that the same happened to him. He took my name and number and said the manager would call me back. When I asked to speak to a manager upon calling - the cashier said "is this about what I think it is" so apparently this had happened to many customers and they were calling to get a resolve. I never heard anything back from the manager. I verified the charges against my purchase activity in the app to make sure it wasn't an oversight. These charges did not exists. So I went into the store and spoke with the assistant manager she also reviewed my information and took my name and number. But quickly threw it to the side. I'm not sure if the manager ever received my message but I will be reporting it to my back and they have definitely lost a frequent customer solely based on how this situation was handled. No response after servers requests?!? That's not good customer service. Be careful and watch the charges to your account you make have been charged several times and they will likely be no resolve from the manager. read more

I want to start by saying, I placed my order online so my experience need is based on that. The ordering process was very simple, much easier than ordering in store could be, considering all the customization it allows you to make. My order was placed as a future order. When I arrived to the location (on time) my food was being placed in the togo basket. I ordered a smoothie to, i was interested in knowing when they would make that smoothie. It was made and ready when the order was ready. It was kept refrigerated as well. The food was absolutely amazing. Taste like clean fresh ingredients. The flavor was real!! The smoothie set it off, I found myself debating on which to go for. I was very satisfied and will be returning. read more

Tropical Smoothie Cafe - Chicken Apple Club - Juice Bars & Smoothies Near Me - Houston, Texas

My friend took me here for smoothies and I liked it! It wasn't sweet at all which is to my liking. I'll have to request not to add additional sugar for future visits. I try my best to avoid sugar as much as I can. Natural sugars are alright with me though. read more

Dwayne W on 1960 FM great service, efficient, well spoken young man. I would make this drive everyday