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    Tropical Smoothie Cafe

    3.7 (19 reviews)
    Special Hours 8:00 am - 4:00 pm
    Updated 2 weeks ago

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    Channa T.

    This was my first time trying this place and I'm pleasantly surprised. The staff helped me choose my drink which was so good and not too sweet (I don't like super sweet items). The Caribbean jerk chicken wrap was so flavorful, juicy and packed full. I wasn't a big fan of the maple sweet potatoes because I didn't taste any flavor, I added my own honey and then it became a hit. The jalapeño corn had a great char on it which I definitely liked. The area is super busy for mid morning. I will definitely be back.

    I have patronized this location many times. Usually the wraps are full, the flatbreads are hearty and smoothies filled to the brim. This morning was the opposite. I asked for 2 drinks and 2 food items. When I walked in to grab my drink 1 of them was not filled to the brim like it usually is. I asked if there was anything that can be done and she responded "I don't know why it does that some time, I can put ice in it". I rejected and just walked out with my order. I got in my car and gave my husband his stuff and took mine out. As I began to unwrap it I immediately took a bite and it wasn't pleasing to me. It was also extremely small like a taquito not a wrap. I returned back inside to address my concerns and was told I would need to speak with the manager. The manager arrived from the bathroom and I began to express my discontent with what was purchased. The manager argued that this was the standard size when I expressed I didn't care for the taste and it was unpalatable she responded saying "it is not her problem that I do not like it" I was completely shocked by the response and asked for a refund which was denied. I even used my points and received $5 off for a purchase I didn't care for. I asked for her name (Radha) and was presented with her attempt to continue arguing. I told her there isn't a need to argue I have asked for something and you're denying my request, correct and she said yes. I asked for the gm name was told they are on vacation and Radha encouraged me to file a complaint with corporate, so I did. I sat in the restaurant and filed the complaint. I also took a picture of the taquito and left it there. I am so upset by this outcome when I frequent this location often.

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    Brandon L.

    Nice little spot in town. Still fairly new. Place actually surprised me with the amount of options they had and again surprisingly good. Food and smoothies are both priced really good. Cheaper than your other big chain smoothie places.

    This is how the sandwich looks, barely any meat on it.  Very disappointed.
    Cici O.

    They have fixed it and added more chicken! Thank you so much! I loved it . I feel like it is worth the price now! God bless you all!

    Sunset sunrise, a bag of chips that comes with the meal and the chipotle flatbread!

    1000 out of 10. My bf showed me this place a few weeks ago and now I'm addicted! Such great and healthy options.

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    4 months ago

    Have you ever had an experience that left you speechless? Today was one of those days. Never order ahead at this location.

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    Olivia E.

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    4 months ago

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    2 years ago

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    T Smoothie

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    3 years ago

    There is no consistency in the smoothies they make. Sometimes tastes great, other times weak.

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    5 years ago

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    4 years ago

    I am always receiving bad customer service... the staff isn't very friendly or helpful.

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    Review Highlights - Tropical Smoothie Cafe

    Had the Caribbean Jerk Chicken wrap and it was one of the best sandwiches I've had in a looong time.

    Mentioned in 2 reviews

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