I had a busted radiator hose on an older car. He was able to get the hose and repair the vehicle…read morefor me. Went way above and beyond helping me with a ride to get to where I could be picked up. Really nice guy and genuine

I needed my front and back brakes fixed. I did not want to drive with the grinding any longer. I…read morecalled in the morning; they were there by the afternoon. The price was fair, and the work was quality. I would use them again.

This place is great! I was working on a complicated automotive situation with both the Bolingbroke…read moreand Forsyth GA locations. They only did what I ask them to do. We brainstormed over the results and came up with a plan. I decided to get the repairs. The work was excellent. There were no hidden charges or surprises. The price actually came out as quoted. These people are very knowledgeable, honest, and trustworthy. I highly recommend them. I am so glad I decided to let them do the work.

Customer service was the worse I have seen in a long time. The girl needs to be trained on how to…read moreanswer a phone and question. I have been before not not again and want tell anyone to go.

Never trade a vehicle with them, here is their business model. They put Kelly Blue Book on their…read morewebsite to lure you in, lure you in for what your vehicle would be worth. You get the KBB estimate, decide it's not too bad. You go there and they say kbb is just a tool and their tool they use is wayyy lower based off of whatever they want to say in order to low ball the trade. Keep in mind kbb uses avg of all sales and purchases to give you these trade in prices. Well here is where you get played, they say this amount ($$) is the best we can do. They tell you they don't have a margin to be able to offer more based off "their business" model. They suggest hey we are a certified CARMX certified trade company or something like that. Send in the vin an miles and pics and they will give you a price which is usually more than our. We can use that amount as a trade and CARMAX will come pick the car up and sale it because we can't make a better profit. They already know what CARMAX offer will be and come in lower in order to insinuate CARMAX offers more because they make their profits on the finance side rather than the sale side. We guess what, they didn't sell the vehicle (little blue SUV on their lot) to CARMAX as they said they were because there is not profit in it. They chose to keep it and list it for more than $8K more lol. They lied about this on the front end and the back end in order to get you thinking they were not going to keep it to sell based off no profit to be made, then turn around and keep it to make $8k. No profit?, LOL. You would think a dealer would want home town return customers and to maintain them they build relationships of trust and mutual understanding, I have no doubt a company want to make a profit and 3 to 5K would be not unreasonable but to gauge for $8k and lie up front about it, nope!! ** This is in now way reflective of the service department, we have owned several Lexus vehicles and the service department there is very very good. I just wanted to put this out there.

Visiting from out of town and the maintenance required light appeared. This is my first service…read morewhich is covered by the dealership. I called for a rarely quick appt within 2 days at 9am. Kayla was my assigned Service Asvisor. The dealership is easy to find and plenty of space to pull up and be received. Kayla explained the first service includes tire rotation, brake check, tire check and fluids top off! The estimated wait was an hour and 45 minutes but everything was completed within an an hour and 15 Minutes. The waiting area is spacious and conducive to remote working. There are private booths for a more quiet experience! Coffee, water, sodas are available for consumption. Overall great experience, will revisit!

I am new to central Georgia and needed a place to take my Subaru. Macon had the closest dealership…read more I'm sometimes hesitant about dealerships because they can costly and time consuming but decided to give this one a chance. I am so glad I did! They are so awesome. I thought I would need to rent a car because I'm an hour away but the service guy (Jamie) had a loaner car reserved for me at no charge. The texting service they use is so seamless. It provides you with answers quickly even if your service person is t available. It is clear and user friendly. It texts you the services and prices of each as numbers. Then you can choose if you want just number one done or one thru four or whatever. The prices were surprising reasonable. I had a long list of things done including new brakes, a/c service and a towing hitch installed. The location is right off the highway. Checkin is easy and so is pickup. They even did a complementary car wash.

After looking at numerous small SUVs online, in TV ads and on the road it became clear that a…read moredecision this important requires an in person experience. With options narrowed I started with a visit to see Aaron Saunders at Subaru of Macon (Jackson Automotive group - who has a long history in Macon Ga).  I was focused on the 2026 Crosstrek (not just because of the puppy commercial - which I love).. The size, safety and reliability were the fit I was looking for and the color of the auto was just perfect. Special thanks to Aaron Saunders (Sales Professional), Jamari Troutman (Finance Manager)  and Jim Waters (Encore Delivery Specialist)   I could not recommend this Dealership more and look forward to years of good relationship.

Javoni was absolutely amazing. From start to finish, he kept me in the loop and moved things along…read moreway faster than I expected. I was on a tight travel schedule and honestly in a bit of a panic needing my truck fixed quickly--but they really came through when it mattered most. The biggest win? They FINALLY fixed my AC. This has been an ongoing headache that multiple other shops couldn't figure out, and I was starting to think it would never get resolved. Javoni and the team actually took the time to get to the root of the issue--and now it's running perfectly. Huge relief and seriously impressive work. Highly recommend!

The mechanic doesn't know how to work on some cars and it's a stab in the dark. Bring it back…read moreand he'll shoot daggers at you with his eyes. The method of fixing it on my car was clearing the codes. Yeah, ran without the check engine like on for 50 to 75 miles. Charges high prices.

I have had the car I purchased from them since the 8th of August it is now October It's been HELL!…read moreGranted one problem they fixed BUT I hate being lied to. when I ask questions so I know what I'm getting into, I expect to know. Yes the car was sold "As Is" but the conditions that were explained to me is in fact lies! Its bad when a mechanic tells me "TAKEIT BACK" To hear all they did was seal parts to keep the oil from leaking with a silicon substance that is now melting off and oil is all over the place is INSANE!! They lifted my car and oil was dripping in my hands! They really got over on me! I'm a single mom looking for something safe for me and my child and is still stuck with something unsafe. 0 out of 10, I dont recommend!

They have a wonderful and very helpful staff! Each worker is very knowledgable on cars and are…read morewilling to do anything to help you out! They were very understanding of my financial issues, but they were able to help me out and provide me with a great deal! Looks can be deceiving but I definitely recommend this place to anyone! They detail and cleaned my car before I drove it off the lot! I love supporting local businesses as much as I can!

I will never order a part from here again and no other woman should either! I was cheated and…read moreovercharged. I'm sitting at an auto shop right now and the owner just called for a part and was quoted less than what I paid for the same part a week ago. He didn't even mention that he had a shop, he just heard mans voice and decided to give him the real price. So I called White Brothers and pretended I needed a price quote. As soon as I told the guy what car I had, he immediately said "I thought the other guy was talking bout a Kia Reno, I misheard him". Before I even mentioned I knew that he was lying. So he was wrong and he knows it and I told him that on the phone too. So if you wanna do business with lying cheats, give them a call!

Always excellent service and quality parts. Knowledgeable…read morestaff Easy in, easy out. If you work in downtown Macon, this is the auto parts store to patronize. I have never been disappointed or dissatisfied. I recommend this business.