I spent my entire day off at this dealership, and the experience was frustrating from beginning to…read moreend. They seemed so focused on getting people in and out that they could barely give their customers the attention they deserved. First red flag: I found a car I loved and asked about the price. When I got to Dothan Luxury Motors, the price had suddenly increased by $3,000. Then I spent the entire day waiting for my paperwork to come back. By the time I finally received it, I was exhausted, aggravated, and just wanted to go home. I had the car for about a week before the dealership started calling me from different phone numbers, telling me I needed to bring the car back. They never explained what was going on. I had to call the finance company myself to find out why my loan had been canceled. The representative told me the dealership had failed to provide the required information--not me. I explained that I had been at work all week and that this was my only transportation. I asked if I could have a couple of days to figure out another way to get to and from work. The man at the dealership told me that would be fine. About 30 minutes after I got off work that same day, people who didn't even work for the dealership showed up at my house saying they were there to repossess the car. I told them I had already agreed with the dealership that I would return the vehicle the following day. Overall, I found this dealership to be extremely unprofessional. The lack of communication, the pricing issues, and the way this situation was handled made the entire experience feel disorganized and suspicious. It really deserves to be looked into. The good news is that I went to an actual dealership the next day and drove off the lot in a brand-new car. I'm much happier with how everything turned out

I walked into Dothan motors to buy a car for the first time in 5 years. I had never bought a used…read morecar before so I was a bit nervous but Angel and Tim assured me they could get me financing and find the perfect car for me in their lot. Well Angel worked on the financing Tim brought me out to the lot to show me the cars we settled on a Nissan versa and Angel already had the financing ready to go I was very happy with the service and Angel went out of her way to make sure that I could leave with the car that day. Being new to town she explain how the car goes through a multi-point review by their mechanics to ensure that everything is working properly I met the mechanic and liked him so much that I plan on using him should anything go wrong in the future as it is a used car with 104,000 miles on it. So it was a win-win for me I found a used car dealer I can trust and use again and the new mechanic in the area should I ever need one thank you Dothan Luxury Motors.

Awesome. Courteous. SERVICE…read more We were on our way back to Atlanta from Florida when we heard and felt some crazy metal-on-metal rubbing coming from the driver-side front wheel. The techs diagnosed the issue very quickly, shored things up to get us at least back home, and told us what parts we'd need to order to square the issue away permanently. A In a nutshell, these guys ROCK.

I've dealt with a few different employees at Jim Whaley in Enterprise and it seems to me that the…read moreonly one there that seems professional, is Michael. I WILL NOT deal with anyone other than him from now on.

Fantastic family owned business. Very dependable, very honest. They will tell you if that noise is…read morejust annoying or something they need to fix. They never push unneeded service. All kinds of engine, fuel system, electronics system they can fix it fast. Prices have always been fair in my opinion.

I have a 2005 Dodge Dakota, the brake pedal would go close to the floor before stopping. I took it…read moreto two different shops. They drove it and said nothing was wrong with it. Someone told me about Gibbons in Dothan Alabama. So I took my truck today. They told me my back brakes were out of adjustment and the front calipers were not working correctly. They fixed my brakes. They work great now ! The price was very reasonable and it didn't take them long at all to fix it. I will definitely be going back to Gibbons from now on. Thx for the great job !!!

Been doing work for my family for years. Always honest communication and clear feedback. Even…read moreliving in another state, we come back here for the service. A business you can count on.

William really saved my bacon! I am on a bare bones fixed income for right now and Advanced…read moremechanics came through for me. I can't say enough. Many thanks. From Michael.

Great service they help me get back on the road safely…read more.. It was helpful that they give you a 3% discount if you pay with cash. Happy travels!

Weve used SST for a number of years, they always do what they say and at a fair price…read more They always complete the repairs we requested and they don't try to do a hard sell for services you don't need. This keeps us coming back/

Long post ahead but worth the read: I discovered a leak in…read moremy trailer and didnt know exactly where it was coming from. I was pretty sure it was the refrigerator vent but I didn't know anything was wrong until it traveled to the floor and my floor was soggy when you stepped in front of the refrigerator. I was quoted locally that the repairs would cost around 15k to fix-parts and labor. My insurance wouldn't cover it, Lakota said they could do it if insurance wouldn't cover it, but all expenses would be out of pocket. I bought the trailer brand new in 2020 and had only used it 7 times-and two were this fall. I am a first time LQ owner and I was devastated at the lack of support I felt I was getting from everyone. I reached back out to Michael Shaffer at Dixie Horse and Mule in Newton, Alabama where I bought it. I explained as best I could what was going on and he told me if I could get it to him that he would make it right and fix it for me. My father and I drove 15 hours each way and let me tell you it was THE BEST decision ever! Michael and his guys not only found the issue(s) but had to gut the entire back end of my trailer and replace the floor, replace the boards on the side and in the refrigerator vent and use silicone to angle the inside so if water got in, it wouldn't go back to the plywood but instead roll back out the vent. There was a nut that came loose under the shower so every time it was turned on it was draining right on my floor, including winterizing, and the seal on the refrigerator vent on the roof was not done properly and so it was also leaking down the wall behind the refrigerator. So every time it rained when I used it or in summer and fall when it was out of the storage facility I keep in, water was leaking in the trailer. Scott, Will, and Jason worked for 3 days to get my trailer back to brand new AND then took the time to go over pretty much everything, inside and out for any other issues I didn't see or know about yet. They removed and resealed around vents that were wearing, around windows, fixed a spot coming loose on the awning, greased the slide out, replaced the propane detector as it had just expired, and even greased the hinges on the back stall doors so no more loud squeaking. When I came to check on the progress they stopped what they were doing and went over what happened and what was needed to fix it all. I was able to ask questions and get honest and genuine support without judging or anything. I learned SO much and even took notes on my phone. They winterized it, and even checked the air in my tires before sending me on my way home to Missouri. I will never buy another trailer from anywhere else and I highly recommend talking to Michael if you need repairs on your Lakota. He has worked with them for over 25 years and knows them inside and out, when things changed or got modified and on what year and model. I was HIGHLY IMPRESSED. You might say well 15 hours is a lot...well all I can say is it was MORE than worth it from the customer service I received, the care, hospitality, and especially in my final cost. I could probably turn it into my insurabxe company, but based on my final cost, it would be more expensive. I am now one happy horse trailer owner and a forever customer because of Michael and the people at Dixie. Even if you didn't buy from them, their service department is exceptional if you need anything.

Excellent company. Customer service was amazing. Anytime.I have any questions about the tractor I…read morepurchased.They're always willing to take the time and answer them. I would definitely buy from them again.

Best price for tires. Fast and courteous service. They provided highway tires for my four wheel…read moredrive at the lowest price in town.

been using them for years.Richard the owner takes responsibility for every car that comes in his…read moregarage and is hands on! their mechanics are well versed in all new technology. would not buy a car without Richard looking at it first.

I can't say enough about this place!! My son was broke down nearby and I called Bruce. He not only…read morecame to help him as they were stranded but fixed their car the same day !! I was so happy to have found this place . God is good always and sent me to the right people!!!! Thank you Bruce!!!!

I broke down in Dothan and called to see if they had towing. They did not but gave me the person to…read morecall and they were there in 20 min. They beat me back to Bruce's. Nicest people and they worked on my car. I have an Audi and it was a problem that takes a dealer. They troubleshot the issue, removed tires to inspect the problem and then did not charge me for any of this. Anywhere else would have charged for the diagnostic and shop time. I'll be back with my other 3 cars.