Really really good people here. The best Customer Service I've ever gotten in a car repair shop. I…read moredeal with Michael tire and Louisville and they are very good so that says a lot. We broke down on the side of the road on Easter night stayed at a hotel. They referred them and it went very well. They got me in assured me they'd get me fixed on the road tonight. They did just that, but we're very professional kind and asked about my experience with the car a couple of times. They found all the things that they would address with the car but no pressure. I took three of the four suggestions. I would highly recommend them.

1 Star - Disgusting Experience…read more I am absolutely furious over how Honest-1 treated my elderly parents. Just weeks before this, their car was in this shop for a full checkup. Suddenly, when a warning light came on, Honest-1 claimed the transmission was failing and quoted them OVER $8,000 for a manufactured or new transmission -- using fear, urgency, and worst-case language to push the repair. That alone is alarming. What's worse? We took the car to Honda for a second opinion, and Honda's master technician thoroughly inspected EVERYTHING. The verdict: The transmission is NOT failing No rebuild. No replacement. No catastrophic damage. The real issue was a stuck A-line pressure solenoid valve, a relatively minor repair. Honda fixed the actual problem, replaced fluids, ran full diagnostics, and the total cost was UNDER $1,000. So let me be very clear: After a recent "full checkup," Honest-1 either completely misdiagnosed the vehicle or grossly exaggerated the issue and attempted to sell my elderly parents an $8,000+ repair they absolutely did not need. In my opinion, this was predatory. Targeting seniors with scare tactics and inflated diagnoses is unacceptable. We will never return. We didn't argue. We didn't debate. We simply took the keys and left -- and that should speak volumes. If you have elderly parents or anyone vulnerable in your life, DO NOT trust this shop without getting a second opinion. Integrity matters, and Honest-1 showed us they have none.

Very nice customer service! I do not enjoy paying for dumb auto stuff. But I'm grateful for the men…read moreand women who know how. And I'm glad my a/c works again!!!! I felt comfortable here. Everyone on the phone and in person were knowledgeable and kind!

The standards of service is below average, they were not able to fix simple things plus they were…read morerude on phone.

This is the BEST place ever! They are so kind, very respectful, and so honest. My car looks better…read morethan it did when I bought it. I will ALWAYS RECOMMEND Arsenio Guerra and his team.

30 years in the automobile business and their detail was awful. They washed my van, did not rub it…read moreout as agreed upon. Just deceptive in what he sells compared to what's delivered. Got me for $250

I feel confident that they are treating my Audi Q7 TDI prestige right. Their customer service is…read moregreat too. Very reasonable with what they can get accomplished.

We were stranded in Columbia, a hundred miles from home when our car broke down. At 4:45 on a…read moreFriday, minutes from closing time, Jeremy came to us, got our car limping back to the shop, and kept the shop open late to get us diagnosed, repaired, and back on the road. Talk about going above and beyond, and for strangers, no less. He could have taken advantage of us in a very vulnerable state, but the bill was just and fair. HIGHLY recommend this shop! Only wish I lived closer.

I never leave negative reviews, but after this experience with Cave Auto, people should know what…read morehappened. Last year, we took my son's Jeep here, paid over $1,000, and two days later had to take it to the Jeep dealership and spend approximately another $4,000. Despite that, we gave Cave Auto another chance. We dropped the Jeep off Monday and were very clear: it was running hot and my son HAD to have it back by Friday to drive to Knoxville for school. We were told the water pump and gauge were repaired and paid another $1,600. We picked it up and it was STILL running hot. We took it back yesterday, they kept it for hours, and we were told nothing was wrong with it. Today, the temperature gauge was approximately 3/4 of the way toward hot again. When I called, instead of simply saying, "Bring it back, we'll make it right," I got excuse after excuse. I was told to take it to a NAPA Auto Care Center and that apparently they have to "fix it in parts" to diagnose it. On top of that, he repeatedly brought up the fact that we had discussed possibly trading the Jeep in and said he thought we were going to trade it immediately. That honestly makes me question why that matters. Whether we trade it tomorrow or keep it another five years, if we paid $1,600 to repair it, the work should be done properly and the vehicle should be safe to drive. If there wasn't enough time to properly diagnose and repair it before my son had to return to Knoxville, SAY THAT. We would have made other arrangements. Don't squeeze the repair in, charge us $1,600, and then use the limited timeframe as an excuse when the original problem still exists. After all the excuses, I finally said keep the money, I'll leave a bad review and be done with it. His (Clint's response) response to me on the phone? "FUCK YOU, BITCH." Then he sent me a lengthy text accusing me of threatening his shop, his employees and their families because I said I would leave a negative review. I threatened NO ONE. Saying I will publicly share my experience as a paying customer is not threatening anyone. At the end of the day, we paid $1,600 to fix a Jeep that was running hot. It is still running hot. We brought it back and were told nothing was wrong. And when I became frustrated and said I would leave a bad review, the owner told me, "fuck you, bitch." You can defend your diagnosis. You can explain your warranty. You can disagree with me. But a business owner speaking to a customer that way is completely unacceptable. We will not be back and you shouldn't either.

Do not ever use Cave Auto on Jim Warren in Spring Hill. They charged me a lot of money and never…read morefixed the car.

Awesome work! Professional care, Excellent detailing. The price is totally worth it and FREE pick…read moreup and delivery is included! (It took the guess work out of how to get a ride to and from his shop for me) I didn't even want to touch my car after I got it back :) It looks brand new! Thanks Affordable Auto Detailing!!

This place is great! My husband wanted his truck detailed for his Christmas present so I called…read morearound to get quotes and Barnard's price and professionalism made it an easy choice. He even went out of his way to come in early for us when we dropped it off. We felt like we were picking up a new truck. It was spotless and smelled great. Plus he's a super nice guy. If you want a meticulous cleaning for a fair price call them up!

I have used Josh to paint a few things of mine and he really is one of the best in not just the…read moremiddle TN area, but the whole South East. They do everything from standard insurance collision work, detailing, custom motorcycle painting, high end exotic paint, and OEM quality paint matching. I cannot recommend this place enough to locals and those willing to travel for quality work.

My wife and I brought her Lexus here after with some significant damage to the front end. We heard…read morefrom word of mouth and verified reviews before bringing it here. All of the positive words were dead on the money. The vehicle was repaired to brand new and the paint work was excellent. You would never know anything had ever been wrong with the vehicle. The insurance company was constantly pushing back on proper repairs, but with the help of the staff at Colorkraft, the vehicle was repaired with high quality parts and looks brand new.

Jeff did a great job on my 15 yr old BMW. Professional and a great guy. Clean shop and reasonable…read moreprices. I recommend he highly.

Absolutely the best experience from start to finish. The quality of work is outstanding. The price…read morewas much cheaper than we expected. They make the process so easy and were very accommodating with our schedule. I wouldn't hesitate to recommend Heritage to anyone. Their work is excellent. Very happy customers!