I had damage on the side of my car that required a door replacement and repairs. They gave me a…read moretime frame and although they worked their hardest to be on time, the company they get their parts from kept sending them damaged, dented, or scratched parts. Literally 6 different shipments. They were very communicative and i appreciated that very much. The delays were not their fault and they kept me updated frequently. I definitely will use them again if I ever need. They also were very affordable with insurance.

Absolutely terrible repair. Gerber collision Spring Hill TN does not stand by their workmanship…read more They installed used parts and blame the vehicle owner for anything that goes wrong. Example: collision sensor light came on one day after leaving the shop, they claimed I did something with my battery to make these sensors to come on. They also did not calibrate the vehicle in order to bring back to the condition it was in before the accident. I could go on and on on why NOT to use Gerber Collision Spring Hill TN for any collision repairs.

Phenomenal people! They did a beautiful job on my bumper, and when I picked it up, they had…read more done a full interior cleaning for my car and my car smelled good! They are so kind and they took such great care of me, highly recommend them!!!

Best place in town! Anytime I need work completed on my vehicle Dunavant's is always the place I…read morego!!! Take your vehicle to Dunavant's you will not be disappointed!

I had a minor door-vs-garage mishap on a car I was planning to trade in just a couple of weeks…read morelater. Filing a full insurance claim felt shortsighted, and going for a complete factory-level repair didn't make sense financially for a vehicle I was about to let go. I reached out to Plan B Collision, and Steve and his outstanding team stepped up in a big way. They worked with me to develop a smart, custom solution that perfectly fit my situation, and the results far exceeded my expectations. The car looks almost like it was, but at a fraction of what a full repair would have cost. Many shops would have turned down a job like this because it wasn't the biggest payout, but Steve and his crew treated me like a priority customer the entire time (even when I was openly trying to be budget-conscious ). Their creativity, skill, and genuine care made all the difference. I'm incredibly impressed with the quality and would 100% bring any future repair--big or small--straight to Plan B without hesitation. Here's hoping I don't need to, but if I do, I know exactly where I'm going. Thank you, Steve and the entire Plan B team!

I wrecked my car and was referred to them through a neighbor because they had done wonderful work…read moreon their car, very pleased ,so easy to work with ,they did a wonderful job on my car in a week I was in and out. At had nothing to worry about. They took care of everything for me great group of people

Matt took care of me right. Fixed me up good as new I can't even tell where the damage was. He was…read morefair and nice, took a little bit to get done, but result is perfect. If I ever need work done I'll be back.

So I just got my car back from my mechanic. When I got it from Tim I drove the car 2 miles and the…read moreengine crapped out. Ignition issues. Remember from my first review that I asked him to put msd ignition parts. He didn't want to. Said they were no good. So yeah. And then I told Tim specifically to make sure the air conditioner worked. Nope. No air. Any ways. Be warned.

Needed a paint job for scratches / small dents on a car door as well as the back bumper, so I went…read morelooking for places on Yelp. I found this place, and we were a bit concerned when we saw there were very few reviews and nonexistent on google maps. Weirdly enough, when I first looked on Yelp, there was one review, and that one got removed? There are zero reviews currently, and the person I was messaging through the Yelp app said they just started their Yelp page. In any case, I asked a lot of questions through Yelp, and although the responses weren't the warmest, they responded quickly and I kept asking for more information because they were the cheapest for the work I needed. They also sent me some photos on work they've done, although none of them showed paint jobs (or before / afters). One of their responses made me uncomfortable - other shops I asked for the same work said it'd take 2-3 days (and three to four times the price). When the person from Driveway Doctors came to take a look at the car, they said they'd have to do a glaze and a finish - and could do it in one day. We wanted to know how these two layers would dry in one day, and none of the other shops said they could do it in one day. The response I got was: "this is our profession, we have all the tools and equipment we need to get the job done right and with quick turn around". That didn't really answer my question, and I followed up to ask for a clarification - no response. Eventually, I called the number listed on Yelp, no response but a quick text follow-up. I asked to talk to the person who came to look at the car, and we talked on the phone. He was excellent and explained everything, name is Mena. If I hadn't thought of doing this, I likely would've dropped it and gotten the work done elsewhere because the person responding to me on Yelp didn't seem like someone who cared much about customer service. In any case, I'm glad I pushed through because Mena (or Isaac?) did an excellent job. I'm not entirely sure who ended up doing the work, because Mena came to look at the car, and Isaac is the person we ended up paying (my partner went to meet the person both times so I'm unsure who it was). They pick up your car and drive it to a rented place to work on it (or you can drop it off yourself), and they did a great job, can barely tell the car was ever scratched. Turns out the person who worked on it is currently in trade school, but it was solid work - at least for now. Hopefully the materials used are durable and don't start to fade. We're very happy with the work, I just think the customer service aspect can be greatly improved.

This shop is very weird, I had got something painted and the paint never matched and then they…read morewanted me to pay more for them make it match and then on top of that tithe paint job was atrocious from how many scratches you can see though the paint, and also the paint is falling off by itself, if you value your hard earned money don't come here it's like there looking up to how do anything before they get the job and isn't very professional or anything

Terrible service, did not address any of the problems with the engine, AC and stereo after my…read moreaccident. I'm still struggling with insurance agent after they didn't add that to the list of to things to be repaired. I rather take my stuff to the redneck down the road, probably more dependable

From the owner: Life Time Warranty on Auto Repairsread more