Great service! Very responsive and reasonable! I've unfortunately had to use them 2 times in the…read morelast couple months, but glad to know they're good businesses like this who don't hose you!

Excellent service and price. They came out to my home and replaced my windshield right away. Thank…read moreyou!

My daughter car had got vanderlized in her apt. I did some research and reached out to this company…read morefor mobile service. Responded very quickly Nice and Easy to work with Does a very nice job from beginning to end. Fast, Quick and does a great job. I would recommend this company for service.

This is the person you want to call! Kind, courteous, professional, fast, well priced! Took the…read moretime to answer my questions. I felt well taken care of. It looks and works great.

Unreal, amazing service, quick, efficient, and very reasonably priced. This place is the real deal…read more A few months ago, while driving back from a work trip, I got a nasty rock chip in my front driver's side windshield. I've been neglectful in getting it fixed, but with another road trip only a few days away decided to finally reach out to Jack Morris and see if there was any way they could get me before I leave in 3 days. They called me only an hour after submitting the intake form on their website and scheduled to meet me for the repair at my office the NEXT DAY (SO convenient!) It was a minor repair so I decided to pay out of pocket (89.95) and thought it was super reasonable, particularly since they came to me! I got a call the morning of the repair on when to expect the repair guy and, he actually showed up exactly when he said he would (I have never had a repairman reliably give me a time estimate like that!) We had a good natured chit chat while he fixed the rock chip in about 20 min (fixed a loose part on one of my windshield wipers when he was at it) and now you can't even tell there was ever a chip in the shield to begin with! Unbelievable service, so quick efficient, and convenient. I will only use Jack Morris for my glass repairs from now on!

They filled a small chip, smaller than a dime, and when specifically asked if further cracking was…read morea concern, the guy said no it wouldn't crack. Sure enough, there is now a huge crack. They quoted me $1460 to get the glass repaired. No offer to make it right, nothing. I wouldn't be having to get the glass replaced in the first place if it weren't for them either 1) giving me correct advice or 2) repairing it properly. I called Glass Doctor of Nashville and they quoted me $360. Do your due diligence and make sure you shop around because the price I was quoted is insane and they clearly won't take accountability or make it right when they misguide or mess

After making my appointment to have my replacement windshield done at my residence 2.5 weeks early…read moreand confirming twice the day prior, no one showed up! Having to sit around and wait during the 4-hour window is infuriating. No apologies. Rescheduled the following day and technician did a good job.

I had my fiancée's car windshield replaced but the service I selected also included new wipers…read more When I inspected it I saw they weren't installed and the tech seemed clueless about it until I pointed out the service I bought. He then said he didn't have any wipers but he'd get me a refund. I was emailed by Josh McCulloch from Safelite saying I'd get a refund, but I never did. I emailed him several times over the next month but he never replied. I then called customer service and they said they'd look into and call me later that day but they never called me back,

Service Is fast and efficient and the staff are a bunch of nice guys. Getting a windshield replaced…read morenowadays is insanely expensive. Prices on my daughter's 2017 Honda windshield ranged from $492-$772 within four local glass shops. These guys were the cheapest and did a great job!

Very nice people and the whole process went so fast! Well worth it…read more Plus, I had a bunch of sensors in my windshield and they were able to easily get through them.

I cannot recommend this location more! They were great at giving me a call back on a quote when the…read moreice storm hit and some yahoo didn't clean their car off-causing it to slide off on the interstate and crack my windshield. I was able to get an appointment about ten days from when I called just due to volume-and I understand why. They have top notch service for a great price. They gave me an estimate over the phone and stuck with it when the work was done. Their waiting room isn't all that great (it's about 2-3 hours if you wait) which is fine-that's not their goal. There's a great little bar and coffee shop just a few steps away that'll keep you occupied while you wait depending on time of day.

The biggest rip-off. I had a small chip ion my windshield. At first the guy says "It's not a big…read moredeal" but I told them that I've had Safelite fix similar things before. It doesn't seem like he did anything even though he claims he put resin in the spot. The chip is now dirty and the cashiers just keep reiterating that "we can't guarantee that it will look good." Horrible customer service. Do yourself a favor and spend a little extra and have Safelite come to your home and give you good service and a satisfied outcome.

Asked for a quote via Yelp, they told me I had to bring in the vehicle for an estimate. I did, and…read moreI'm glad I did because I don't like the way they conduct business - by bashing others. They say most places don't do the work properly and we asked how they would do it - afterward, I asked a few places how they would make the fix we need, and these other places said the same things. They also talked about how they only need the vehicle for 3-5 days and most places don't have availability and take the car for 2-3 weeks. I've communicated directly with about 10 spots and they all had availability in the coming week as well as taking the car for just 3 days. I know this is a sales technique, and I don't appreciate it. Not the honest way to conduct a business.

These guys have done a bunch of work for me. When I had my commander, my wife wanted to still be…read moreable to flip up the backseat to haul kids around and I wanted to have some extra sound. CHRIS helped me figure out a solution, which was a thin helix 10 inch sub box that fit perfectly behind the third row seat in the back. It fit great. Now that truck is not doing well anymore so I went to them again to ask how to get the equipment into my new truck and they help me find a solution for that. And even though the original estimate was too much for me to pay right now they found a way to, let me build the system overtime. They just put the touchscreen radio that was in my jeep back in my new truck and everything is very professional and done well. I look forward to getting the rest of the work done. They do an excellent job, and I highly recommend them.

Well, out of NOwhere, something fell from the sky and cracked our windshield…read more We called several other places and Glass Doctor responded. Their answering service was available and very helpful in setting up a time for repair. The agent sent out a text the day before to confirm. As it turned out on the day of, he had a cancellation and was able to come out earlier. He came to the house and changed the glass right in our garage. Quick, simple and professional. I would strongly recommend.

Super high prices, horrible communication and they'll charge you for a two man job, because one of…read moretheir guys "wont" get on a ladder. Lol. 10/10 do not recommend. Highest prices in town and cocky attitudes! I declined their work after hearing the price of nearly $400 for a single pane 32x12 window. I did it myself for about $40. Do yourself a favor; watch a YouTube video and man up. It's not that hard!

They put up with my anxiety and really worked with my schedule and offered to come to my work to…read morefix my windshield because I live in Columbia but work in Nashville. It's affordable and I definitely recommend!

Owner Chris is absolutely honest and fair! He was a pleasure to work with and made my nightmare of…read morea situation SO much better. I will recommend him to all of my friends and family in the Nashville area! Very impressed with this business and with Chris. Happy customer! :)

Wonderful people and superior service. They are the best across the board! I vote 6 starsread more

we have had to use gerber a couple of times now and have been so impressed with both the quality of…read morethe repairs and the service they have provided. highly recommend!!