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    Updated a few days ago

    Services - Auto Glass Now

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Auto Glass Now Photos

    Recommended Reviews - Auto Glass Now

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    Passenger wiper arm
    Julie M.

    BEWARE!! READ THIS POST!!!! I'll start by saying, in my 45 years, I have never written a company review, but this treatment is too terrible not to post. I brought my car for windshield repair on 3/16/21, left there satisfied enough, had a new windshield, which was the point. It was a sunny day, my husband was driving and he made the comment, "have you already chipped this new window", causing me to attempt wipers. They didn't work. I called Auto Glass Now and they said to bring it back in to determine problem. They next day it was raining, but after work there was a break in rain, so I drove the 45 minutes from my home to Auto Glass Now. "Q", store manager, took keys and started looking at car, he can back (after much unprofessional drama/yelling between him & other staff) and said he cannot find problem and that his district manager (I'll later learn was Daniel) instructs for me to take the car to the repair shop of my choice and that if they deemed the damage was done by them, they would pay for repair. I told him that would be Audi and he said that was fine. After sitting on Nolensville Rd for approx 2 hours (raining, no wipers) I finally got the car to repair shop. The next morning, I received a call from Audi/repair who reports the arm was broken on the wiper and entire piece (including wiper motor) would have to be replaced.. cost of $1280.34. I immediately called Auto Glass Now, spoke with "Q" and let him know what they had found, give he Audi contact person name/number. Later in the day, heard from Daniel, district manager, and he was to be in talks with Audi. At this point, my understanding was they where talking though findings and ultimately having it fixed. Later in evening, having no vehicle for the day, I've driving a work truck of husbands to a family friends funeral, when Daniel calls to say he has not been authorized to pay that amount for bill and that he would drive from Montgomery, AL to Nashville the next day to replace himself. Against my better judgement, I was open to idea, because all I want is my wipers fixed. I told him, if service charge to Audi paid (for bringing car in) and the cost of windshield refunded and I would agree (for frustration, time, having no car, and risk for driving in rain without wipers). The call ended and I paid respects at funeral. The next correspondence I had was a text from Daniel (calls not returned) saying I didn't give him a chance to fix vehicle and don't even know they broke it. Again, I'm thinking he still wants to fix it. Well.. next morning, Daniel would not return call/texts so I call Audi, approx 10:30am. They tell me they have car repaired and Auto Glass Now aware, invoice and description has been emailed to them. I finally get Daniel on phone who basically tells me tough luck, he's very sorry, but he's not authorized to pay for my repair his company caused. I could tell he felt bad, after all he is human. Ironic that as we are picking up car from Audi, paying the invoice, the staff there is on the phone with Daniel who is asking for photos of pieces replaced. Auto Glass Now says wipers would not have to be touched to repair windshield. The wipers sit on the glass, making no sense whatsoever. Long description of the most terrible customer service experience I've ever had!! My basic service with this company cost a grand total of $1616.83. Thankfully I had the money, if not, I'd still be without a car. DO NOT use this company if you value your money and yourself!!! They are truly a disgrace!!!!!!!! And my response to Auto Glass Now that consumers can't see: Complete and total ridiculousness. Why would I pay have the windshield replaced if no wipers, makes no sense. I've attached pictures of broken arm. You will see the difference and the evidence it's a fresh break. You guys have accused me of making this up, pre-existing and that "it's an older car". Well, I'm not standing for it. I brought my car to you for a service and the result is damage and accusations. Not acceptable. Audi rep told us that there's no doubt you are at fault and they've never seen damage as this. The reason cost is more than you expected is the wiper arms and motor are all one assembly. The small piece Daniel expected to replace is non-existent. This reimbursement you write about is more than even discussed with me. Daniel only very apologetic, with false words. I will continue to spread the word of this mistreat by your company. If nothing else to save someone else from this abuse. Again, CONSUMER BEWARE!!!!

    Fixed my window in no time affordable friendly no waiting excellent customer service  If this ever happens again, I will go to the shop.

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    4 months ago

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    3 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    4 years ago

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    4 years ago

    Needed a rearview mirror re-mounted, in and out in 30min, great customer service, will return for glass repairs

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    11 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Auto Glass Now

    Review Highlights - Auto Glass Now

    Other repair shops wanted to replace the entire windshield for full price.

    Mentioned in 2 reviews

    Read more highlights

    Godspeed Auto Glass

    Godspeed Auto Glass

    (16 reviews)

    Nic was very professional and arrived when he said he would! Windshield was replaced very quickly…read moreat my home. He sent me pictures of the finished work. I would definitely use Godspeed Auto Glass again! Very pleased!

    Got a chip in the windshield of my Lexus GS 350 going South on the 65. I drove right home and…read morehopped on Yelp to find a glass repair company. Godspeed replied quickly with a fair price, $87. Next, we set up a time for them to come out to my house to repair the windshield for Friday. On Friday morning, another rock hit the windshield of one of our other cars! Now, it looked like I was going to have to repair two windshields. Godspeed called on Friday morning to give me an eta. They arrived right on time. They looked at my Lexus and let me know they could repair it. When Godspeed looked at the other car, he informed me that the crack was superficial and would not need to be repaired. They could have easily soaked me for an additional repair and didn't. After he repaired my Lexus he informed me that the repair didn't get into all of the cracks. He said there was a 10% chance the crack would spread. Godspeed has a 100% guarantee that the windshield will not crack after their repair. Thus, he WASN'T GOING TO CHARGE ME. I paid him for the work because he came all the way out to the house, did a repair, didn't screw me on the other windshield, and was as nice as could be. We fled the people's republic of CA. That type of customer service would NEVER happen in CA! I give Godspeed Auto Glass five stars!!! I fully recommend them for windshield repair.

    Jack Morris an Auto Glass Now Company - 1516 Church St, just West of I-40 - clean comfortable waiting area

    Jack Morris an Auto Glass Now Company

    (57 reviews)

    Sylvan Park

    Unreal, amazing service, quick, efficient, and very reasonably priced. This place is the real deal…read more A few months ago, while driving back from a work trip, I got a nasty rock chip in my front driver's side windshield. I've been neglectful in getting it fixed, but with another road trip only a few days away decided to finally reach out to Jack Morris and see if there was any way they could get me before I leave in 3 days. They called me only an hour after submitting the intake form on their website and scheduled to meet me for the repair at my office the NEXT DAY (SO convenient!) It was a minor repair so I decided to pay out of pocket (89.95) and thought it was super reasonable, particularly since they came to me! I got a call the morning of the repair on when to expect the repair guy and, he actually showed up exactly when he said he would (I have never had a repairman reliably give me a time estimate like that!) We had a good natured chit chat while he fixed the rock chip in about 20 min (fixed a loose part on one of my windshield wipers when he was at it) and now you can't even tell there was ever a chip in the shield to begin with! Unbelievable service, so quick efficient, and convenient. I will only use Jack Morris for my glass repairs from now on!

    This place was amazing as my daughter sought help installing her rear view mirror that had fallen…read moreoff. The quality of their work is top notch! The value was the best in the State of Tennessee! Their customer service is what makes the South...the South! We went back later and delivered some delicious Parlor Donuts just show how much we appreciated them. Thank you Jack Morris Auto Glass!

    Lawrence Glass Co - Sun shade broken

    Lawrence Glass Co

    (27 reviews)

    South Nashville

    Awesome! Awesome! Awesome! I schedule replacement of the windshield of my 579 Peterbilt and they…read moresent out Lee and Kolby. These guys were super nice, very professional and quick. They arrived at my location early and called me with such a respectful and nice attitude. They were on it quick and was done in under an hour! I was referred to them through Peterbilt of Smyrna when they fixed my glass then. They were great then too. I recommend them to EVERYONE and will always call them first. Their prices are great too.

    Someone tried to takeout my drivers side window with a BB gun and over the next few days, the small…read moremark turned into a massive crack, so I called my insurance and they recommended Lawrence Glass, and I am glad they did so! Scheduling was super easy and they were flexible with location of the repair as well. I live in West Nashville and workin Franklin/Cool Springs, both areas they are happy to come to. I ended up scheduling a day I was at the office for the repair, they arrived on time, took less than 30 minutes and the quality of the work is great! Given the success of the window repair, I inquired with the technician about replacing my windshield moulding as it was dry rotted and missing in many areas. The Tech called into the office got me a fair quote and was able to schedule for the next week. This experience was the same with on time arrival and great quality work! Service is excellent as the receptionist along with both Technicians were friendly and helpful from start to finish! While I hope I don't need much auto glass repair in the future, in the event that I do I will be happy to ring Lawrence Glass!

    Auto Glass Now - windshieldinstallrepair - Updated May 2026

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