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    Triple Crown Restoration

    5.0 (1 review)

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    5 years ago

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    Hatch Homes

    Hatch Homes

    (20 reviews)

    Highland Creek

    We had a major exterior renovation completed by Hatch Homes. One of the things that helped us with…read morethe selection was the relationship development led by Bill Gayler. Besides our exterior walls, Bill and his team designed a half-wall with cedar board complimented with new Anderson windows. The new design allowed us to create a relaxing sunroom that overlooks our new landscaped garden. Oh, did I tell you that we were presented with a computer-generated design with the ability to edit? This made it very easy for me to understand and "see" the project. In addition to the Hardy board installation, Bill and his team created a new exterior entry to a breezeway reading room was stunning-----now with the new hardscape, it IS STUNNING and really shows how Bill understood the vision we had. After the dust settled, Bill maintained an open communication with us. And this has proven valuable. Anytime you have a large project like this, you will encounter punch-list items. So many people have had challenges after a project is done. Not with Hatch Homes. Bill informed me that his Project Manager Patrick O. would be in contact. My meeting with Patrick was truly a blessing. Not only did he agree with the issues that I needed some correction due to items shifting, he also eyed some minor finds that will be corrected. There was nothing that Hatch Homes did not take ownership----and their goal is quite simple: Keep the Wow Factor. Patrick really impressed me. He is licensed in the electrical, plumbing, HVAC trade and maintains certification in many other disciplines. When you invest in a vendor who will create the dream home renovation, you want to make sure your dollars are well-spent and the end-result is what you expected. We are proud to say that we continue to get more than expected. In my opinion, the Follow-Up/Punch-List phase really differentiates those who are dedicated to their craftsmanship and take care of their customers. I can understand why Hatch Homes calendar is busy for the next six-months. I am so happy they are busy. Lastly, do not let their Charlotte address deter you from reaching out. The Hatch Home team has a far reach and travel a great deal to create wonderful results.

    Great sales pitch, but then... told wait for my siding project would e three months. It was 6…read moremonths. Even then , they didnt finish because my shutters werent delivered. They broke a water pipe and fixed it themselves, rather than calling a plumber. They didn't tell me. It held two weeks, then I had flood. Not a good experience. I emailed the President and his top two guys at the company but none of them got back to me.

    Triple Crown Restoration - roofing - Updated May 2026

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