I took my little Gia to Nuevo Road Animal Hospital for the first time today, and I couldn't be…read morehappier with our experience! Everyone was so kind, caring, and welcoming. They treated Gia with so much gentleness and made me feel comfortable knowing she was in good hands. It's so important to me to find a veterinarian I can trust with my little baby, and I truly feel like we found a wonderful place. The staff was professional, compassionate, and took the time to answer all of my questions. I'm so grateful for the care Gia received today. We will definitely be coming back! Thank you, Nuevo Road Animal Hospital.

Had my cat's nails clipped and his ears cleaned. He came back with clipped nails and SHOOK HIS HEAD…read morefor a week or so trying to get rid of the crap used to clean his ears. I kept rubbing crystals of something that was used from his ears. He was not happy, not am I. There were no aftercare instructions provided. I wouldn't recommend this vet.

I accompanied my aunt to the visit for her elderly sick dog. The condition was ambiguous and tests…read morewere required for diagnosis. The vets were measured in the tests they ordered, knowing that my 89-year-old aunt was on a fixed income. They had a plan, x-ray 1st, which told us a bit more, then bloodwork. The shining star of this clinic is Eileen, 16 year veteran vet tech. before sending out the blood sample ($300) she did a quick blood sugar test and analyzed the blood viaually. She came to the waiting room to let us know that the dogs blood sugar was so high their machine could not register it. She indicated that we could take the dog home, but survival was unlikely, without serious medical intervention, in the hospital ($3,000). After that, we could address the kidney and liver issues. We did not ask for a urine analysis. She did it because her years of experience told her that it would be a wise move. At that point, we discussed the reality of euthanasia. Why does this matter? Because any other vet would have sent out the blood work, then we would have gone back the next day to discuss it. They did not charge us for the blood draw or urine analysis, which enabled my aunt to pay for private cremation. They stayed an hour past closing to complete the procedure. This clinic is NOT greedy. Instead, they are truly caregivers. Thank you Eileen. You are worth your weight in GOLD.

NEVER GO HERE. Absolute cash grab. They do not care about your pet!!!!!!…read moreThey gave us * False hope * Thousands in charges (2k) * A dying dog left suffering * A rushed search for another hospital * And still lost a beloved family member We came in about two weeks ago because our dog appeared to have food poisoning. The staff recommended a long list of treatments, and because this dog was family to us, we agreed to everything they suggested if it meant he had a chance to recover. Before approving nearly $2,000 worth of treatment, I repeatedly asked the veterinarian (a Hispanic male vet) what the chances were that our dog would survive with these treatments. Instead of being honest or transparent, he avoided the question every single time and refused to give any realistic expectations. They told us to come back at closing because our dog "needed extra treatment hours." We came back at 5 PM exactly as instructed. Then they pushed it again and told us to return at 7 PM because the "extra hours would really help." Naturally, we believed them. We thought our dog was improving. He wasn't. When we returned at 7 PM, the vet casually informed us that none of the treatments had worked and that we now needed to rush our dying dog to an emergency hospital to be euthanized because THEY were closing. So after wasting our entire day, draining us emotionally and financially, they suddenly decided there was nothing more they could do -- yet somehow couldn't tell us that earlier? They couldn't even provide humane end-of-life care for a suffering animal in their own clinic. To make matters worse, while my family was devastated and trying to process losing our dog, they still slipped random charges onto the bill, including a flea and tick collar that had absolutely nothing to do with the reason we came in. This place is disgusting. Completely unprofessional, dishonest, and emotionally manipulative. I would never trust them with another animal, and I genuinely hope nobody else has to experience what we went through.

I found misty through a fb page. She has been here twice…read moresince then. She leaves the girls nicely done. She will come to your place and do it there. I do some clean up after she leaves given the fur gets everywhere as it has been windy when she's been here. She communicates pretty well and does a great job. Waiting to get her back out to service the girls.

Misty did a great job with my friends two dogs, she was able to help us in the last minute and we…read morewill never forget that. The girls looked fabulous and are very happy with their new look

Doctor and staff were extremely friendly & caring with our cat the 3 days he stayed. Very honest…read moreanimal hospital, 10/10 recommend to any pet owners that want to bring their pet to a vet that cares and does great honest work!

We were so happy and relieved to find out Dr. Sharp was now practicing at Perris Animal Hospital…read more We had been searching for months to find out where he moved to. His previous office refused to tell us where he went. Today, We took our dog in for a check up, just to get established and set up. The staff was so welcoming and helpful. A couple of them were excited to see our dog and even came in to the exam room just to see him and give him so love. Dr. Sharp and his staff are amazing and we wouldn't want to take our animals anywhere else. The quality of care for our fur babies is what matters most, not the size of the building or location. this office is an older building in old town Perris. Nothing fancy. None of that matters when you know you're getting the best care possible at an honest affordable price.....

Ever Ramos did a fantastic job as we set up an Auto policy today. He was very patient and…read moreknowledgeable as he thoroughly and clearly explained everything to us. He also speaks Spanish fluently which was AWESOME!!! because my wife is Spanish speaking!!! Thank You Ever Ramos for a GREAT experience!!!!

Excellent customer service! I had to switch my insurance a couple months ago and the staff helped…read moreme right away. The process was easy. Primavera is very professional and helpful, she's patient and answered all my questions and concerns. I recommend acceptance insurance.

A few years ago I was told my senior dog needed to go to a vets office for grooming because she was…read moredifficult. I was heartbroken thinking what my poor old doggie was going thru at that groomers. I found Doggie Day Spa and Maria was gentle and patient with my senior lady, who has since passed. I only use doggie day spa for all My doggies grooming needs, all 5 of them! Maria is always friendly and kind. I know my doggies are safe with her and her family while they are in her care. My newest addition was a shelter rescue. I let Maria know she may be a little scared, she assured me she would be extra gentle. Maria takes her time and always makes sure I'm happy with my puppers cuts. I book in advance she books up fast Highly recommend!!

Had wonderful grooming for a few years, not so much lately…read more Found another groomer that is consistent.