We had to pick up a replacement debit card. When we walked in we were greeted. The transaction took…read moreless than 10 minutes, and we left with our new card. The staff was polite and the lobby was clean. There's plenty of parking out front and 2 atms outside also. This location doesn't have a drive thru. They're behind the Wawa on Military Hwy.

In and out in five minutes from the teller for a cash deposit. On a Saturday you might not expect…read morethere to be five tellers at the counter half an hour before closing but there were.

Navy Federal is always a pleasant experience and this recent visit to a new location, was no…read moredifferent. It's super easy access right off the highway and they have plenty of parking and a large drive-through. The building isn't as nice and new as some of the others I've been to, but, I was on this side of town and running errands so this is it. I checked in, no line or wait, and was able to quickly fill out the paperwork I came to fill out to update my accounts and discuss a few other items. In and out and easy as pie. Staff were attentive and friendly, as always.

Absolute best Credit Union in every aspect. Great customer service and they really look out for you…read moreso you don't make any bad financial choices.

Senior sales person Ken has no clue to Customer Service, he's horrible…read more Service Manager Kevin is delightful Service techs are poor

I would strongly caution anyone considering buying a vehicle from Auto Connection. I've had my car…read morefor less than two years and already had to replace the engine TWICE. Now I'm being told I need a THIRD engine replacement that will cost another $2,000 -- with barely any explanation or accountability from the dealership or service department. Meanwhile, I'm paying almost $600 a month for a 10-year-old vehicle. The entire situation feels extremely unfair and financially draining. Customer service has also been incredibly disappointing. Communication is poor, calls are rarely returned, and getting clear answers about what's actually wrong with the vehicle has been nearly impossible. Every time I've dealt with the service department, I've been met with rude attitudes, dismissive responses, and a complete lack of empathy or urgency. On top of that, the payment practices feel predatory. If you fall behind, they disable the vehicle, yet they continue selling unreliable cars at extremely high monthly payments. I understand cars can have issues, but needing three engines in under two years while paying this much money is unacceptable. I would never recommend this dealership based on my experience.

Went there to get a pick up truck and didn't think I was going to get it but thanks to Jose (TJ)…read more,Brandon and Kendell they made it happen thanks my guys appreciate yalll.

I want to start by saying that we have been dealing with 518 Auto for years, and it has always been…read moreour go-to place since they first opened. We have typically worked directly with Kyle, the owner, especially because our children drive these vehicles and he truly values safety. This time, however, we worked with Mark. Things started off well. I made it clear that the vehicle was for my son, and initially, Mark seemed attentive. He even asked for a Yelp review while I was signing the paperwork, but I prefer to wait until the entire process is completed before leaving a review. Unfortunately, after the paperwork was signed, the experience went downhill. The vehicle needed servicing because the battery would not start. Mark informed my son that a part had to be ordered and that the car would be ready on Monday or Tuesday. Monday passed, and on Tuesday (1/13/26), Mark texted my son stating the vehicle would be ready at 1:00 PM. When my son and husband arrived on Tuesday, things became frustrating. They were told that the temporary tags Ms. Hall had prepared were misplaced. My husband also noticed that Mark seemed more focused on selling cars to other customers rather than assisting the customer who was standing right in front of him. It felt as though my son and his vehicle were no longer a priority since the paperwork was signed. When the car was finally started, it became clear that there was no gas in the vehicle. Mark continued running the car despite this and stated he was too busy to get gas, yet the car could not be moved off the lot. The car eventually ran out of gas right there. Mark then said he would send someone to get gas. After waiting for some time, someone arrived with a gas can, filled the vehicle, and Mark said everything was fine. However, once my husband got into the car to finally leave, he realized that the windows and radio were not working. Because of this, we were unable to even check the heating and cooling to see how it worked. My husband went back inside to inform Mark, but instead of addressing the issue, Mark told him hold on, made a phone call, spoke briefly to others, stated he was leaving, and walked out leaving my husband standing in the parking lot without any explanation. Before my husband could become more upset, AJ stepped in thankfully. I want to sincerely thank AJ, Alex, Ms. Hall, and Scott for stepping up and helping us through this situation. Their efforts did not go unnoticed. They worked together as a team to help resolve the issue. While we are still waiting for the vehicle to be fully serviced, AJ and Scott went above and beyond by providing us with a loaner car in the meantime. Because of them, our confidence in 518 Auto has not been completely lost, and we truly appreciate their professionalism and support.

My experience was wonderful thank you to Yanni and Jorge they both made it happened at first I was…read morenervous of giving my info to any sales representative but Jorge did an excellent job from beginning to end while Yanni was out will highly recommended this place no hassle. straight to the point and work around the customer's budget

From the owner: Buying a car is one of the biggest decisions that one will ever make. Why not have fun doing…read morethat? We are a fun-loving dealership that enjoys doing what we do! We love to take care of our customers and make sure that they get the car or truck that they want! Come out and visit us when you are in the market for your next pre-owned car or truck or just come over and hang out! We welcome everyone and are extremely welcoming to our military service members. We are grateful for their service and will take extra great care of them

Ryan always goes the extra mile for his customers. We've been privileged to help him get his…read morebuyers insured and he's always advocating for them so they're taken care of.

Ryan really helped me out. The dealer ship that I bought my car from screwed me over. I went to…read moreRyan at Carafello's auto sales and he helped me get a refund for the extra maintenance fees that I can't even use since l'm never going to go back down to Houston Tx, since I live in norfolk,va. Ryan and his crew don't feed you bullshit, they actually care and want to help you out. I'm definitely going back to get a new car.

Great service cars are well taken care of and the salesmen/women are the best! They will work with…read moreyou and make sure you leave with a smile