They were fast, efficient, respectful & thorough. In and out within 15 minutes. Thanks guys!read more

Not a good experience here. Stopped in to get a tail light replaced, there was already a wait and…read morethe waiting room now has only 5 chairs. Finally, my car gets pulled in and see my hood up. I asked one of the techs, "You aren't changing my oil, right?" He looked at me like I was nuts and said no, just tail light replaced. Hmmm ok. Next thing I know, I hear him tell another tech, "It's just a tail light on bay 3!" Ummmmm In the meantime, the franchise owner (I think?) comes in and he's speaking to another Jiffy Lube on the phone and he was very brusque. He hangs up, then the tech walks in and is patiently waiting, the owner says "Do you need to get in here?" He didn't speak to the tech very nicely, it was just not professional, especially with a waiting room full of customers. The man was driving a black Cadillac, if that's the owner, not sure. Finally leave and I get about 1/4 mile down the road and my car tells me my hood is open. I pull over and sure enough, they had opened my hood for no reason! A tail light has NOTHING to do with needing to open the hood. I'm so glad that I was paying attention because I really think they were planning on changing the oil without my permission. I should have just gone to the dealer, these quickie places are just no good and have piss poor customer service and pretty sketchy techs. Skip Jiffy!

First time at this local shop on Rogers Road. Quick, efficient and friendly service…read more When you pull up you're greeted and offered a bottle of water right away. The team guides you into the bay (you stay in the car). Even though it's half for show, the team members shout out each step of the process to the other team members and they cross check one another to be sure everything is complete. This is appreciated since it ensures that you don't drive off with a loose filter or not enough oil. Added bonus, tire pressures are checked and adjusted, fluids topped off and windshield squeegee'd. Price is about what you'd expect. No bargain, but as always "you get what you pay for". I recommend this shop.

Everyone was extremely pleasant from the moment I pulled up until leaving. As soon as I got there i…read morewas greeted offered water and my hood was asked to be popped and I pulled into the bay in less than 2 minutes onba week day at almost 5pm. Service was very quick, like exactly 10 minutes. They made me smile and the crew seemed to work well together. I also love the convenience of staying in my car the whole time. I highly recommend this location!

Great business to work with. Have used many of their advisor team in the past, and all have been…read morecommunicative and helpful. Would highly recommend.

This service center helped us resolve a significant engine malfunction with our 16-year-old car…read more While I recommend them for technical competence and professionalism, they are wildly expensive. After a timing chain misdiagnosis from another garage--and an insane repair estimate of over $6,000 for timing chain, plugs, and ignition coils--I started calling around and one place recommended a specific mechanic at Christian Brothers who specializes in Infiniti vehicles. I had it towed here, and the mechanic correctly diagnosed the issue as a failed ignition coil--not a timing chain. That correct diagnosis saved me literally thousands. While Christian Brothers Auto. was my "hero" in this instance, it was definitely a "high-cost hero." This place is wildly expensive and arguably overpriced compared to most independent shops. It is my understanding most garages mark parts up about 100% over retail (e.g., a $16 spark plug bills for $32). Everything here was well over 100%, in some cases closer to 400% (e.g., charge $425 for a $115 Hitachi ignition coil, spark plugs over $50 each). I asked for an adjustment on the pricing, and they refused. Also, while many garages will give credit for a diagnostic fee (already higher than most at $199) toward the cost of repairs, Christian Brothers will not. In summary, while I was ecstatic about their correct diagnosis, I was less than enthused about their gold-plated pricing for the work they performed. I strongly recommend Christian Brothers if you have a hard-to-identify issue (at least on an Infiniti), but I would avoid for most routine maintenance, as they are far too expensive.

Solid place to get an oil change, but I'd avoid if needing a state inspection. Unless there's…read moreabsolutely nobody else in line, it's gonna take a while since they only have one inspector. You'll spend ten times the amount of time on an inspection that you will on a full oil change and rotation service. The people that work here are always really friendly, I personally have never had any problems with anything besides inspection waits. Lots of coupons. They don't try to upsell you on BS stuff either, which is nice,

I came to this quick oil change where they could just change my oil for me. We were preparing to go…read moreon a long trip. Mind you- it's 100* outside. They had me sit in my car with it turned off but asked every other person there to go wait in the waiting area. This really frustrated me. When the guy saw me waving myself with a piece of paper he offered to blow a fan at me and I asked why I had to sit there but every other customer was sent in side. He just stared at me. Another guy offered to allow me inside. I would probably find another place to go in the future.

Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

I live within walking distance of Atlantic Tire and have been going to them for inspections, tire…read moreissues for years. I've had the occasional one off where I've need breaks, but I typically go to the dealer for the big things. But this last visit has gave me a new appreciation for Atlantic Tire. The service 'engine soon light' had been on again after the dealer "fixed" it back some months ago. Long story short, Joe and his team took such great care of me and called me to give updates every step of the way, and saved me money. Everyone at Atlantic Tire is so great. They are very informative and friendly. They let you know before they do anything how much it will cost. They inform you of what needs to be done before they do it, no surprises. Thanks Joe and team!!!

I've used Atlantic Tire a few times now for oil change and tire rotation. Time to do it again so…read morewent online and placed a Friday am appt. Within a few hours something came up so I called to see if I could take the open appt for today. It was filled, but they worked me in for later. There was also a snafu afterwards about the tire rotation but it was taken care of. Clean facilities, including the bathroom. Competitive pricing and in and out under an hour. Comprehensive service invoice included photos. Recommend.

Refreshing level of service. Much better estimates compared to a few other.places. they took time…read moreto explain things to me too thank you

I had a arson experience at Meineke. I was haven't trouble with my AC and they pinpointed the…read moreproblem and my AC was running great within a couple of hours. Customer Service is always a great asset and they definitely received accolades for that also.

Good mechanic in 919 area good and honest he doesn't overcharge good pricing and good workread more

First, let me say that I have a plethora of customer service needs, requirements, and expectations…read moreas a patron. I would without a shadow of a doubt recommend their business to anyone that is within their reach I contacted them the day before I needed my A/C to be diagnosed and repaired. Not only did they contact me within two hours of reaching out; while I was at work (2pm-12:30am) I missed their attempts to contact me to schedule a time to look at the car. Hoping that I could still be seen I replied at 6 AM to come in at 9:30 AM. Promptly at seven, I got a reply, agreed to the time, and was offered a service visit. This is my go-to from now on. The price that I paid and the amount of work that was put in are incomparable.

Great friendly people working there and great prices. Jay did my inspection for 30 dollars, and…read morethey were quick and the employees were all very kind and helpful.

fter the car inspection was complete, the Valvoline floor manager came up to me and told me that my…read morevehicle had passed inspection, but in order to "Pass" I needed to get new wiper blades from them because the current ones installed were not working properly and leaving streaks on the windshield. I also requested that he demonstrate the streaks he's talking about or show damage to the wiper blades. He said he doesn't make the rules, and my only options were either to get new wiper blades at $30/piece to pass inspection or to leave without passing inspection, but I would have to pay a $20 failed inspection fee. I felt that this manager at this location used my need for inspection and used the only excuse he could find - in this case, windshield wipers - as an upselling tactic or scam to upcharge services.

I am happy to report that the service here has significantly improved and returned to the high…read morestandards I have historically come to expect from this location. My most recent visit was specifically for their complimentary tire maintenance checks, and the team handled it flawlessly. I stopped by for a quick, free air check and had them examine my tire tread wear right before heading out on some major road-trip excursions. The entire process was incredibly efficient. The technician was fast and polite and made sure all four tires were perfectly inflated and performing exactly as they should for highway driving. The free air check is incredibly easy to navigate. You simply drive onto the property, follow the clear directional signage to the designated area, and wait. Someone will come out to assist you shortly. You do not even need to get out of your vehicle to get your air topped off. At my last tire rotation, I am glad to note that this rotation went better than my prior experience. The service bay crew was highly organized, working with the exact type of speed and precision that originally made me a loyal customer. Just like my earliest visits to this shop, I was in and out of the service bay in no time. It is great to see this team regain its momentum and deliver fast, convenient, and top-tier customer service again. Service has improved here and returned to what I've come to expect.

I wasn't sure whether I wanted to post this review, but the more I thought about the experience,…read morethe more I felt it was worth sharing--particularly from a customer-service standpoint. I arrived at Discount Tire in Wake Forest with a tire that was actively leaking air and was nearly flat. Yelp showed the store as being open until 6:00 PM, but when I arrived, I was told they actually closed at 5:00 PM. No big deal--hours can change, and I completely understand that. What disappointed me was what happened next. I explained to the person at the front desk that my tire was leaking badly and that I had just added air so I could safely drive there without damaging the tire on my 2025 BMW X5 M Competition. I wasn't coming in for routine maintenance or something that could easily wait--I was asking for help with a tire that was losing air and needed to be inspected and, if possible, plugged or repaired. The response was essentially that I should go online and schedule an appointment for the following week. I understand arriving near closing time isn't ideal, and I certainly don't expect employees to stay indefinitely after business hours. But when someone walks into a tire shop with a nearly flat tire and explains that they had to add air just to safely get there, I would hope there would at least be some effort to help assess the situation, offer a safe alternative, or provide some direction beyond scheduling an appointment for the following week. Unfortunately, the experience became even more frustrating after I left. Shortly after driving away, I discovered another nail/screw in my front tire, which I apparently picked up while in or around the parking lot. I obviously cannot say how or exactly where it happened, so perhaps that part was simply incredibly bad luck. At that point, though, I was honestly speechless. I arrived asking a tire company for help because I had a nearly flat tire, left without assistance, and then found myself dealing with another tire issue. I'm not posting this because I expect every problem to be solved immediately. I'm posting it because customer service is often defined by how a business responds when someone genuinely needs help. Even if the shop couldn't perform the repair that evening, a little concern, guidance, or effort to help a customer safely get back on the road would have made a tremendous difference. Maybe the second nail was simply bad luck. But the customer-service experience is something Discount Tire can control, and unfortunately, this particular experience left me very disappointed.