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Trident Integration

4.5 (2 reviews)
Closed • 9:00 am - 5:00 pm

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Response time

12 hours

Response rate

85%

Services - Trident Integration

Home automation repair

Home theater calibration

Home theater design

6 More Services

Home theater furniture installation

Component automation

Security monitoring services

Security system installation

Soundproofing

Home system automation

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Ask the Community - Trident Integration

Starpower

Starpower

(36 reviews)

This is my third experience dealing with Starpower. I have…read morecontinued to work with these fellows because they know their business, and do a fine job from start to finish. I would suggest speaking with Jason. He knows every aspect of their operation, and was able to resolve a small delivery issue quickly and professionally. He definitely understands the value of customer service. I heartily recommend this business with no hesitation.

I'm sorry to report this, as I have a multi-year relationship with this company after acquiring a…read moresophisticated home AV system with a nearly commercial WiFi component as well. They let me down . . . not from the service side, as Jason is great. But from the sales side, they are horrible. And I mean, really really bad. That's because they recommend and sell brands like URC, where the (expensive) equipment lasts about 6 months, and where they don't even support you on warranties. I've got nearly $2K in URC remote stations sitting here inoperative because they won't support me. I spent nearly $5K on an extended warranty as well, and yet URC was complete garbage. Other dealerships laugh and blame Starpower for selling that kind of "utter garbage" and recommend quality brands like Control4 or Savant. So, the message here is don't trust the salesmen, just go with national/international reviews on brands and then select a dealer who has a good reputation and who sells those brands you've selected. I made the mistake of allowing them into my home and just buying what they recommended. Never again.

Mythic Sound, Lighting, and Shade

Mythic Sound, Lighting, and Shade

(91 reviews)

We were doing some renovations and Phillip came to our house to do the work. He was communicative,…read moreprepared, and cleaned up after himself like he was never there. He went above and beyond what I've seen and am used to from other electricians. Highly recommend this company!

So, you're looking to find a home theater vendor, or a smart home designer/installer, or you just…read moreneed your spiffy new flat screen hung on the wall. Well, your search ends here. The folks at Mythic Theater are absolutely the guys/gals for the job. Joe arrived at our house with a fantastic attitude and quickly came up with a plan for our home despite our complete lack of knowledge or the ability to give him even the slightest hint of a desired scope of work. "Make it awesome", we said. "Do you have a budget?" he asked. "Uh...the least amount of money required to achieve said awesomeness?" "I got you, fam." He came back in a couple of weeks with a proposal, and he did indeed get us. Clearly not his first rodeo dealing with AV dumb-dumbs. His crew showed up at the prescribed time and date, and in relatively short order, started cutting several holes in our walls and ceilings. They were such kickass guys, we didn't even care that our house was swiss cheese, and we welcomed them back over and over again. I promise - if anyone else came over and put holes in our walls, we'd probably ask them to leave ASAP. (Spoiler alert - they put it all back together and you can't even tell it happened.) The whole Mythic team was great to work with and patient with our questions and mid-job changes. At the end of the job, it was indeed awesome. Joe selected some great elements that work well in the house, especially the sound deadening to fix the echo we used to have. We now have whole home audio, a fantastic surround sound system in the living room, a patio TV and speakers, significantly updated systems in a couple of out-buildings, and as much lighting automation as a couple of cranky Gen-Xers can tolerate. I can't recommend them enough. 11/10

Cinemascape Sight, Sound & Shade - Control4 Home Automation

Cinemascape Sight, Sound & Shade

(74 reviews)

Update: Well since I have no internet I do have cell…read moreservice because it is not connected to my Control 4 so I have time to point out to your future customers that absolutely nothing was omitted from my texts. Also you admitted to me this morning that you "lost" your receptionist and that is why you didn't respond to my texts. But go ahead and lie on yelp. That will ALWAYS help you get more business! The bigger WOW here was when I hung up the phone from you blaming me for me being frustrated with you, I then called my husband and he said he had just hung up from Roman (who is not your technician but rather the owner of the company) and he basically told my husband that he doesn't have time and to call anyone else in the valley to do the work. So we did! We look forward to someone coming tomorrow to fix this mess! Maybe the best way to get ahold of you is through a yelp review because you sure responded to that quicker than almost a month! Hahahaha We have had our control 4 system w CinemaScope which used to be Modern Home now for 2.5-3 years. The install went good and we're promised the world when meeting with Roman and he and his guys came to set up our TVs and internet. But fast forward to when you need someone to come out and fix something or you need a service call...then you have to wait 2 weeks or more to get your service completed. OR you message them and they don't even call or text back. With this last set of problems I first text them on May 4th. Then the problems have gotten worse and worse and now the whole system is not working. We try to reset, doesn't work. Then we call cox because they like to blame everything on cox, that doesn't work. Then when we are upset that it took almost a month for them to call back, they say I know you are upset and you're taking it out on me! Uuuuuhhhhhh yeah!!! I'm taking it out on you because you don't answer the phone, you don't answer texts, and then when we do finally track you down it's going to be 2 weeks before we get someone out to look at it! I have 2 businesses that I run from my home and 2 weeks is a long time to be out of business!!! Hire more people so you can live up to what you are selling people!!! DO NOT USE THIS COMPANY!!! Attached are the communications the last few times we have needed assistance. Sometimes you are communicated with and sometimes not! Use someone else that has better customer service, that doesn't put the blame on you!

So impressed with Cinemascape and their crew. We needed an A/V company to hang some large…read moreTelevisions. Found these guys by accident and thought they would never do something so small. They were very responsive, reasonably priced and super fast. They were so easy to work with that we also hired them to set up our landscape sound system. Another excellent job. Great company and communication.

Trident Integration - hometheatreinstallation - Updated May 2026

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