The staff were friendly and accommodating. The property is beautiful and secure. Also, Brenda was very helpful and accessible throughout the entire experience. read more

Additional edit: Tricon's check bounced after it was initially deposited, leaving me over $1000 in the negatives. Edit: On Monday 11/17, after posting this, I received a call from Giovanni explaining that they would need to issue a refund check (something that was not mentioned by anyone the week prior). She somehow had a mailing address that was actually just an address mentioned in my residence history and was never given as my current address. I provided her with an accurate address and she said they would overnight a check to me. On 11/19 I received a check in the amount of $2249, not the $2449 I paid. I was not refunded the initial $250 deposit for "holding" the home that was quite literally never ready, even after I was finally allowed to tour it. Original 11/17 review: I really wanted to leave a better review, but I feel others need to know the situation they may find themselves in with this company. I toured many Tricon homes in Colorado and liked their self-tour option. The homes I saw were well maintained. During my search, I found a "coming soon" home set to be ready on 10/29. Because of how fast the market moves, I applied on 10/13, was approved on 10/14, and signed the lease on 10/16. I paid the $250 holding deposit plus the full $2,249 security deposit--$2,499 total. I was told this was part of their pre-lease agreement, meaning that after touring I could transfer my funds to another home or receive a full refund if it wasn't a good fit. On 10/27, I emailed our main point of contact, Giovanni Villar, to confirm we were still on track for the 10/29 tour, and she confirmed. On 10/29, I emailed at 8am and later called around 2pm. Giovanni said she would check and call me back. I didn't hear back, so I emailed at 6pm and was told she still couldn't confirm. That was delay #1. On 10/30, I was emailed a new estimated completion date of 11/3. Delay #2. On 11/3, I emailed Giovanni (and the other team members cc'd--Lindsey Bender, Kerri Loeber, and Rodney Carr). No response all day, and calls to Giovanni went to voicemail. I called the 800 number and was told they saw a note that the home would be ready 11/7. On 11/4, I emailed again, and Giovanni later confirmed the new 11/7 date. Delay #3. On the morning of 11/7, I emailed again. No response. I called Giovanni--voicemail--and then the 800 number, who said they would message my leasing consultant, Lindsey. Instead of a call, Lindsey emailed asking someone else on the thread to update me. After I replied saying no one had contacted me, Lindsey called that night and said she would confirm with the team on Monday 11/10. Delay #4. On 11/10, I emailed again. While waiting, I toured other homes. Later that day, Lindsey texted me a code to tour the property. This was only four days before my scheduled 11/14 move-in date, and my current lease ends 11/30, so these delays significantly cut into my time to secure housing. The home was nowhere near move-in ready. There were many issues that clearly hadn't been addressed in the 2+ weeks of delays. I sent Lindsey an itemized list, as she requested. After seeing the home and considering the lack of communication, inconsistent information, and ongoing delays, I decided not to move forward. I emailed the team on 11/11 asking to cancel the lease and receive my refund per the pre-lease agreement, and included the repair list. I received no response. I called the 800 number and was told my lease was canceled and I'd be refunded in 2-3 business days. Today is 11/17. I have received no written confirmation, no refund, and no pending transactions. I called twice more and was told notes would be left for someone to contact me. No one has contacted me. This entire experience has been frustrating and overwhelming. I paid $2,500 for a home I was not allowed to tour for almost a month and had consistent issues reaching team members once I paid my deposit. There was no transparency about the home's status, and even the pre-lease agreement details were inconsistent depending on who I spoke with. Now I'm stuck waiting for $2,500 I urgently need for bills because nothing is being handled in a timely manner. If Tricon resolves this quickly and refunds me fully and promptly, I will update this review to acknowledge their efforts to rectify this issue. If not, this review will remain as is. read more

Tricon Residential - Screenshot of my email thread verifying dates/names mentioned in my review. - Real Estate Services Near Me - Tustin, California

All lies. Not only was compensation not given, they tried to fabricate some more bullshit charges. I called them again and the exact same thing happened. I was on the phone for over an hour, and they just kept transferring me to different people in different offices. Dodging all accountability like usual read more

Tricon Residential - tricon lying - Real Estate Services Near Me - Tustin, California

Someone Wake me up from this nightmare!! This company does not care about you or any problems you will face in your rental property. We have a severe mold problem in our house and the maintenance + compliance manager will absolutely refuse to speak to you. My family has been getting very sick and had to vacate the house. I've gone down the rabbit hole to find someone to talk to about the situation and every person you speak to that works for a TriCon will give you a different answer or email of who to call. Half of our house is inhabitable at the minimum, and your plea's and questions will fall on deaf ears. Find ANYWHERE ELSE to live. I've had several landlords and this is by far the most disorganized management I've seen. They will ignore you completely through emails and calls but once you post online, they are magically here to help and resolve. There is a reason they have over 300 reviews that average right below 1.5 stars. Look at all the other reviews that say the same thing. Don't learn your lesson the hard way like we and 100's of others did read more

Tricon Residential - Exposed Mold exposure - Real Estate Services Near Me - Tustin, California

See all

DO NOT RENT WITH THEM!! I had a very disappointing experience with Tricon Residential, both during my tenancy and after move-out. During my lease, I experienced ongoing maintenance issues that were not handled efficiently or thoroughly. Problems required multiple service visits, repeated follow-ups, and extended delays before proper resolution was achieved. In several instances, vendors were sent out without clear coordination, issues were only partially addressed, and I had to continue escalating concerns to get meaningful action. This created unnecessary disruption and, at times, impacted the overall habitability and comfort of the home. Rather than addressing the root cause early on, the approach felt piecemeal--resulting in long timelines, inconsistent communication, and avoidable frustration. As a tenant, I should not have had to continuously follow up just to ensure basic maintenance issues were fully resolved. The most frustrating part, however, has been post-move-out handling of my security deposit. While I did receive a portion of my refund, the legally required interest under Maryland law was not included initially. After bringing this to their attention, I was told a separate check would be issued--but it was delayed, not received, and then required reissuance. As of now, this issue has gone beyond the legally required 45-day timeframe, forcing me to escalate the matter and file complaints with the Maryland Attorney General's Office and the Better Business Bureau just to recover funds that are clearly owed. What's most concerning is the lack of urgency and accountability. Simple issues--both maintenance-related and financial--have turned into prolonged situations requiring constant follow-up. I would strongly recommend that anyone considering renting with Tricon Residential carefully consider how both maintenance issues and financial matters are handled--not just during your lease, but after you move out. This company is a disgrace to property management companies. read more

Customer service was excellent!! Anytime I've called they have been extremely and welcoming!

This company is so bad, don't ever rent from them, they don't know their head from their ass...The worst company, I've asked for a water softener for 10 years and they did nothing, the water has so much calcium and residual residue it broke my washer, I had to buy a new, pictures below read more

Tricon Residential - Hot water line into washer - Real Estate Services Near Me - Tustin, California

See all

Tricon and TW9, I CANT THANK YOU ENOUGH! I had, as you know, water damage at ....Yorkdale. The City of Charlotte dug up my yard and my neighbors to fix a water leak and I leave home and return back in 5 hrs and the house is literally flooded with water. This unexpected home repair couldn't have happened in the worse moment. I am considering Retirement Relocation(WHICH I WOULD USE TRICON AGAIN), coupled with a stressful work schedule around the holidays...ITS CHRISTMAS TIME and then a routine medical checkup that must be immediately addressed. I don't usually fold under pressure but this was a lot. Alexis and Jackie with Tricon and Brittany, John, and the TW9 crew that was assigned to the repair turned this ugly situation into something beautiful. I walked in today and saw the flooring on the kitchen, laundry area and bathroom and was amazed at how great it looked. I can't wait to tell Tricon what a great collaboration with TW9 they did. The carpeting, is the last step and I just wanted to say Thank you for your patience and willingness to work with me on getting this done. I would personally NEVER consider another home leasing agency. I want to purchase a home again one day and after 5 years, Tricon can even make home ownership a dream come true. Thank you Tricon for always exceeding my expectations. Brandon in CA has also been very diligent in supporting my leasing needs as well. read more

UPDATE*** Tricon offered a move out agreement due to mold and property issues on Dec 6th if we agreed to move out by Dec 13 and receive our deposit back. We signed and did exactly what was agreed to - its now Feb 5th and no deposit refund to date!!!! Happy Holidays, right? This nightmare is still not over!!! read more

This company is absolutely terrible. They do not reply to emails, have very long hold times, are disorganized and unprofessional. I attempted to contact them by phone after finding a notice on my door claiming my rent had not been paid and that I have 14 days to vacate or pay.. my rent of nearly $4000 a month had been paid in full within the grace period and 4 whole days before this notice was found. I tried calling to resolve my issues and waited on hold for an hour and when the phone was picked up finally, they were unable to resolve my issue and placed me on perpetual hold for over 45 more minutes before I finally hung up. What a JOKE! You'd think with how much I pay them in rent they could at least staff well enough to provide some sort of support or service. Disappointed! read more

Worst management company ever!! Had a slab leak. Took 7 days to get a plumber just to look at it. House was flooding for 7 days straight! Finally got the leak repaired after the 12th day. No fans, no remediation, no mold check. Nothing! They installed floors in part of the house 4 weeks later. We still have concrete floors and tack strips all over due to them not completing the work. Been a miserable 3 months. Horrible communications. Lots of promises to call back and never receive one. Do yourself a favor and do not rent a house from tricon. You will get screwed badly. read more

Once again this business is just plain unethical. Withheld our security deposit for early termination before notifying us or allowing 15 day response window as required by Florida law. Then as expected are now saying still owe balance even though we have postal receipt documenting delivery to the PO Box in CA. None of this was unexpected based on overall rental experience but it certainly documents a Zebra rarely changed its unethical stripes Property Address: 1591 Lakeway Drive Fleming Island Florida 32203​ read more

I've been living in my rental home in Maricopa, AZ for about 4 years and 3 mos. and love it. Tricon always comes out when i need them and just recently, i had a water heating issue and Tulio Arechavala fixed it up just right and didnt take that long to do it, he was very friendly, and very professional . thank you again read more

UPDATE 4/2/25: I was finally contacted today by someone at Tricon, after leaving reviews. She was polite and apologized, and hopefully the issues I mentioned will now be resolved quickly and equitably. read more

Update 3/14/25 I was told I would be contacted by someone in corporate. They obviously just talked to the two inept individuals in the office here and responded to my review. Their response is comical, it only took them a year to get these issues fixed. Between my last update, and today, I was told that they would not be renewing my lease because of my complaints and I was sarcastic via a text message to the two office staff. One of the office staff actually verbally told me that they were going to evict me within 60 days. Then backed off of that stance in an email. They also offered to let me out of my lease, but I had to tell them within two days of my move out date. These people are so unprofessional. Also, there is no way in hell that I would renew my lease! Update 3/6/25: THE PROBLM WITH THIS COMMUNITY IS THE OFFICE STAFF, NOT THE RESIDENTS. They allowed someone to move in with two large dogs. The dogs were locked in the backyard for four hours whining and barking. After complaining to the office they made a ridiculous comment that the dogs were just getting used to their new home. Really?!?!? After a year they finally sent out an email warning residents about illegal parking. Everyone quickly took care of the issues. Obviously, if the office would have sent an email out a year ago, things would have been taken care of much sooner. Oh, and my utility bill is still screwed up... Update 2/3/25: Still no changes!! You can easily verify everything in my review, below, by simply driving through the neighborhood and finding everything I have described. Utility bills still not fixed. I almost got into an accident because of illegally parked vehicles. Notified the office weeks ago. Guess what?!? No change. Update 12/7/24: It's only getting worse. Massive utility billing issues on top of no change with parking. Smokers everywhere. Cars being dismantled in driveways. Abandoned minivan half on driveway half in yard. Boat parked across corner of yard and street. If you are looking to rent the new homes. Make sure you go down to the streets that are already occupied. That will give you great insight to how your street will look shortly. Update 8/1/24: yes I was contacted but a month has passed and the same trash is in the same driveway and the parking is still a mess. Original review: If you are looking for the wild wild West, this is it. Cars parked everywhere, broken basketball hoops and recliners laying in driveways. You will pay top dollar to have it look as though you live in the slums! Make sure your renters coverage is up-to-date, there is no way in hell a firetruck would fit down the streets with people parking anywhere and everywhere. We have complained to property management several times and they have done nothing. Do yourself a favor and look elsewhere. read more

Tricon Menifee recently opened, and while the area is beautiful, I'm disappointed with the company's handling of an issue. The security company they hired to patrol the property at night is causing more problems than they're solving. The security guards' vehicles are equipped with sound systems, which they play at such extreme volumes that the walls of my house literally shake. As a homeowner in the adjacent neighborhood, I am unable to enjoy my home due to Tricon Menifee's security guards. I have contacted Tricon corporate through the main number in the website, and the leasing office to address this issue, but nothing has changed. When I spoke to a leasing office employee, I was told that the city of Menifee had quiet hours; however, this is inaccurate. All residents have the right to enjoy the peace and comfort of their homes, yet this is being violated by the security team. This behavior is not only disruptive, but it also clearly violates several laws, including: *Nuisance (California Civil Code § 3479): The excessive noise is offensive to the senses and disrupts the peaceful enjoyment of my home. *Noise Ordinance Violations (Menifee Municipal Code §§ 11.07.020): The security guards' loud conduct is unruly, constitutes a public nuisance, and violates the city's noise ordinance. The ordinance specifically prohibits disturbances of the peace, including loud noise. *Disturbing the Peace (California Penal Code § 415): The guards are also in violation of Penal Code § 415, which defines disturbing the peace as playing excessively loud music, among other disruptive actions. The security guards' actions, which seem intended to disturb surrounding residents, fit squarely within the definition of this law. Security personnel are supposed to solve problems when they arise, not create problems. I hope someone with influence at Tricon sees this review and takes action to resolve the issue, so we can all enjoy the peace and quiet that this community is supposed to offer. More reputable and professional security companies are in the area and offer services to patrol businesses and apartment communities. If the problem is permanently resolved, I will gladly take this review down. Unfortunately, I was unable to find an email address for any member of the leadership team within the company. Thank you. read more

Tricon took over for our past property management company a couple of weeks ago. Since that time, I've been unable to reach anyone on the phone - no one ever answers at the only number they have listed. When I press 1 to request a call back by an agent, I get disconnected. The app doesnt work - I've been asked to pay Feb rent three times which I've done, and it shows that the payment was successful, but the money hasn't come out of my checking account and the balance remains on my ledger. Its now accrued over $200 of late fees but I can't get anyone to help me get this sorted out since I started to try to pay it on Jan 3oth. Writing this review in hopes it gets their attention, and I can get a call back. read more

DO NOT APPLY for a home with Tricon. They will charge you over $300 on your card and not process your application for 3-5 business days at the EARLIEST. WHAT? Most places can do it in less than an hour. But yet, their website will allow you to choose a move in date of next day. If you want to cancel your application, they will charge you $250. Seems like a TOTAL SCAM to me. To trick you into thinking you can move in as soon as the next day, yet I was told on a call the earliest I could move in was 10-15 business days! WHAT?!!! I wouldn't have APPLIED for the home if I couldn't move in my move in date selected! RUN! read more

We have been without a working AC unit in Florida for 5 days. Their customer service is useless, (as I found the AC repair people and am in the process of scheduling the repair myself). I was placed on hold for more than 30 minutes multiple times. The windows in the house won't open as they are stuck shut. Last month the repair person was going to fix them, but all he did was put blue tape on the windows with the label of 'do not open.' Now the AC is out and the windows won't open. Are you getting the picture? We are suffering with heat exhaustion along with our dogs. The customer service people said the first available repair is scheduled for Monday 6 days from now. read more

This company is trash. They rent the house behind mine. They have a big dog that is destroying the fence and tearing down boards from it and making it more and more worse and every time I contact him they say they'll have a maintenance guy come out and the fence is so destroyed it's about to break down. They never sent anyone to do anything n it keeps getting worse. I'm about to call the police department . Wish I could give them negative stars. What a trash can of a company. read more

The service with support is good they are very helpful and answer any and all questions you my have. Their website on the other hand has a couple of glitches and it could definitely use some work . Ivette was very helpful helping me out with the technical difficulties we were having with the website and I do appreciate her help so much . There were a few problems getting into the property sometimes the code was incorrect for the gate or we had difficulty getting the application to let us in the house . I think if those issues were resolved the overall experience would have been great. I know that this is not the agent fault. read more

Tricon Residential is the absolute worst company I have ever worked with. It is impossible to get a hold of anyone to get help or questions answered. The refused to give us our deposit back and nickel and dimed us for things that were out of our control and when we disputed it they refused to budge. The customer service skills are horrible and it is clear they only care about their company and making money and not for their residents. Whatever you do, save yourself heartache and do not rent from this company. read more

I give no stars, but had to give at least one to share my experience, My residence was transferred to this property management company. I was to be on a month-to-month lease with a rental payment of $2,150.00, up from $2,095.00 to begin February 1, 2025. with my previous rental company Pathlight Properties, LLC. My rented residence was transferred to Tricon without informing me the resident by email, letter or phone, I simply went on the Pathlight website January 27th 2025, to pay my rent and was directed to Tricon who could not be reached by phone or through their website, because the transfer required a PIN from TRICON, who could not be reached. Eventually spoke with someone who walked me through making a payment, which they would not process. Every step of the transition of management companies has been a complete nightmare, From TRICON's dismissive and extremely rude customer service reps to difficult to navigate websites and rejected full payments. Because they unilaterally decided despite my providing them with emails confirming the month-to-month payment amount agreement with Pathlight, and their eventual welcome email, that stated all terms of my agreement with Pathlight would remain intact, that my rent effectively immediately would be $2,600.00 if I did not sign a lease with them right now! and just as an added bonus gave me added fees. a $5.00 lease transfer fee, mind you I had nothing to do with the management companies decision... a $14.05 month-to-month lease fee, and a $104.75 late fee AFTER they rejected my payment because this lease, just demanded of me was not signed, or for what ever reason who ever answers the phone or email wants to give me. They know I cannot move my family out on the street, I don't have the money to hire a lawyer to have my rights respected and the prior agreement with the other property management company honored. I did not want to sign a lease, I planned to move out in July due to financial issue, and could not move out sooner because my children are not out of school for the Summer until June 2025.... but was forced to by Tricon, stating that they would only honor the $2,150.00 if I signed a 12 month lease. Which I had to do. Their favorite phrase by phone is that is not my department, then they transfer you into a void... I waited the 2 hours and 33 minutes on hold only to have the call drop, called back, told them that the number they transferred me to never responded and how long I remained on hold... dead silence, then a rude, do you want me to transfer you back into the que. and an immediate transfer back into the void, it took 3 days of calling back and stating my concerns, (my rent is due, until I sign a lease, the web site wont let me sign in, and I need to know how to proceed) Then around the 10th of the month, someone from TRICON starts emailing me basically to strong arm me into signing a lease, the lease is processed on 2/15/25 and NOW I can resubmit payment through their website, but they will only allow me to pay with all the non-sense fees. TRICON has presented itself as a predatory company, with no regard for its tenants, lacking honor and integrity. I am not dealing with them because I elected to, and given a choice other than sign with us or deal with a period of homelessness, I would not, as I look forward to more unpleasantries with their service over the next 12 months, rest assured, I will be prepared to depart this turmoil at the end of my lease on January 5th 2026... Incase your not looking at dates in this review... Lease was processed on 2/15/2025 and ends January 5th 2026.... (my Pathlight lease expired on 2/2025) the math is not mathing... odd date, to force another lease, but I will be prepared. An honorable property management company does not have to manipulate tenants to retain them, keep that in mind should you willingly elect to lease from them. Additionally, TRICON limits the ability to post review on their site check irrelevant boxes, ask yourself, would an honest company need to control the narrative? read more

Tricon has been the best rental company that we have ever used. Everyone was really nice from the time we applied to the time we vacated our condo. Service requests were answered quickly. I would rent from them again. If we had not purchased a home we would have stayed with Tricon. Thank you Tricon read more

It takes 24 hours to get back to you via email. Sad thing is their Customer service dept. is great, the people in charge are just awful. I wouldn't rent a jet ski for on these guys. Avoid renting anything from them read more

Zero communication on moving out of our home until the week before move out date. I spent over 8 hours on hold with this company just trying to get basic information on move out (paint colors, move out inspection, final payment/security deposit info). The maintenance people are nice, but the people running this company have no clue what they are doing. read more

Thank you Jazmin you were really a great help I'm looking forward to being a resident with Tricon

Me and my mother should've seriously done more research regarding this real estate company .. After being denied due to credit, i've came to read reviews- absolutely not surprised. The home we applied for was beautiful, and included all of our family's wants & needs! We were so certain this home would be ours after the application because we had fit every criteria! No record of eviction, 3x the rent of total applicants income combined, No felony evictions, etc .. Nothing mentioned credit! We're still recovering from a pandemic for goodness sake, why should we be denied for a home when we're beyond capable of paying our rent and have had no trouble with any previous tenants. It's ridiculous, this company have now kept our $100 something, plus potentially lowering my mothers credit score when that was the reason for being denied. They do not care about the applicants and providing homes. How was my credit score not enough? 703! edit to your response: So you must be perfect to qualify for a home with Tricon? Understood ! Anyone debating on applying.. DONT! Save your money and time. read more

Moved into a house with Tricon at the beginning of the year and I cannot wait until my lease is up. Since moving in I have had to input 22 maintenance requests some of which have been open for 2 months. The promise and moto they boast about in regards to a maintenance free lifestyle and easy home living experience is far from true. Before you move into a Tricon house do yourself a favor and look at another other property management company or even an apartment or town house. I really wish I did not have to wait until my lease is up but they will make me pay 2 months rent to get out of my lease despite the awful management practices they have and their negligence to the safety and well being of their tenants. read more

Do not recommend tricon they will only give you the run around,feed you lies and not resolve issues caused by them and their maintenance team. Operation manager I had to deal with showed no empathy or compassion towards the situation I had to be put through. Not only was I not provided with the prorated rent credit as promised since 02/03/24 by melissa, My couch was damaged and broken by tricon maintenance while replacing all the flooring in my home for over 3 weeks. Lynn kanaly and her team had a meeting and decided no credit was going to be applied to my account for the days all my flooring and carpet had to be removed and house had to be worked on cornering me in my own home while people came in and out all day long after they decided to actually start working on the home. Now the couch needs to be come and checked out to see if they are able to "repair" it how are you going to repair a couch that was broken and not just replace or give what was paid for it bank statements were offered for what was paid for the couch which was over 3k! Also pictures and videos were provided and yet no solution or apology was ever given. They lacked in treating someone with respect tricon will not treat you fair I am not asking for the impossible all I need is what I deserve. Unfortunately that was not given and now I will be looking into proceeding with further action I will not let this go by I wonder how many residents they do this to in situations where their support and compassion is needed. read more

**OBVIOUS DISCRIMINATION** Let's get straight to it because this is pretty open and shut. I applied for a home and was automatically approved through credit and background. Priscilla Rodriguez- the "Applications Representative"- contacted me back requesting various informative items to complete the application, including a month of bank statement(s), to which I obliged and sent almost immediately. After receiving my bank statements (that she requested), she asked for "verification of deposits". I asked her to clarify what deposits she needed verification on and if there was an issue with my bank statement. She responded reiterating exactly what she said the first time, but not answering my questions. Red Flag #1. Lack of transparency in the screening process- this is a common practice for companies or individuals employing exclusionary practices. Vague language, vague requirements, etc. Nonetheless, I contacted my bank via phone and visited inside of the branch, and they had no clue what I was asking for. I worked in property management for years and this is something we've never requested from residents, so this was extremely confusing. In the meantime, I uploaded 3 documents with the official bank stamp that proved and verified my income plainly. I spent more time that day and the next day researching the exact item she was looking for, and it turns out she's asking for documentation people authorize for mortgage loans, HUD, and/or medicaid. My bank (as do many others) also has a process that they abide by in order to release said information. But for some reason Miss Priscilla is telling me to ask for it in the branch. Red Flag #2. LET'S THINK HERE! If it is within Tricon's screening guidelines to request this documentation, WOULDN'T someone like Priscilla Rodriguez know it takes days to get that particular document AND that it is not something normally requested by a privately owned property management company? There are not even options on bank websites that list private property management companies as typical requestors. So this is either NOT something they normally request (which inconsistent screening processes are clear indication of Fair Housing discrimination), or they are simply requesting documentation that would be impossible to retrieve within the time-frame they desire in order to exclude certain renters. I am giving them 24 hours to follow-up and provide a resolution. I have compiled all of my documentation to corroborate every last detail with a lawyer and the housing discrimination inquiry on standby. I've rented with Tricon before, no problem. I sure hope having Priscilla represent your company is worth the trouble lol. Also please spare me with your copy/paste responses. Either contact me back with a resolution or just wait until my representation contacts you. Thanks! read more

Have lived in our rental home for going onto 3 years and I've never had a good experience getting a hold of someone since day one so maybe with this review I finally will get a response. Recently put in a work order for a new door sill because ours had been rotted since move in and we had cold weather approaching. Took three different orders being sent in before they finally sent someone out to look at it. Fast forward to second week in November and the people they sent to "fix" the very minor issue took it upon themselves to poorly replace our entire windowed back door and frames with a non windowed door and new paint job. Not only did the new door take away all light in the living room, they caused a significant amount of damage and the door doesn't even fit. Naturally I've been trying to communicate with tricon to 1. Bring back the windowed door as the entire living room looks insanely cheap 2. Come assess the damage that their crew caused so we won't be held liable (because you know they will) and 3. To fix the door, framing, weather stripping and paint job completely because with this cold weather and a door that doesn't fit, our home has been extremely cold since ALL the outdoor air can come in. I've expressed this to tricon, called once every week since 11/10/2024, sent emails in to my "representative" and have received zero communication back. If I could leave 0 stars I definitely would but instead I'll just steer any friends and family as far away from this management company as possible. read more

The Company does not care about its tenants. Repairs are subpar, rent after first year is increased by $504 by smuggling it in the fine print. Bully you into a longer lease. One day late fee is upward of $138- Horrible company. read more

I made a review and they deleted it, yet here are two more "good" reviews. Hahahah this place is a joke! This is the place that kicked us out while I was 8 months pregnant and gave us only 10 days to vacate premises. I had to threaten to sue, if I went into preterm labor due to her harassing me and ONLY me. I have all of the emails. We lived there for 3 years! They kicked us out during the pandemic. when we requested someone to come check the old fashioned floor heater, they showed up and said we can clean it ourselves and left. We froze during the 2 winters. They say we owe them for the yard work, umm, it was dirt in the back and rocks in the front. Then the interior paint, it was literally a rubber type of paint that was maid for im assuming not the tub because that was coming off too. Trying to get ahold of someone was impossible, when we needed them. There was a portal to pay rent, and they locked us out of that and said they'd fix it for us, never did. So inconveniently, we had to drive to Walmart in Modesto to pay our rent and they took our money, but the last one we paid they sent it back saying we needed to send a tracking number, and are claiming they never got our rent payments. 30k later, and I'm appalled that they treated us and others so poorly, yet have people give good reviews, my guess is by bribe. I told them the way they treated us is why they have such bad reviews and now they all of a sudden have good reviews. Lol they're garbage. Period. read more

Through my almost 3 years of renting with Tricon I was amazed at how quickly the maintenance department would be able to fix our issues. HOWEVER, if you contacted the Tampa office, nothing would get done. Many calls and emails with no response. We would have to call the California office to get anything done. We have now moved on from Tricon, vacating the property March 31st. Many calls and emails to the Tampa office to inquire about the return of our deposit. 1 email returned that was automated. I guess that is a positive thing? Today is May 23rd and still waiting on the return of my money. hmmmmm Please understand, if you rent in the Tampa, Fl area, be prepared to always call the offices in California as you will not get anything accomplished by contacting Mable or Grizelle. They do not respond. Maybe Tricon should hire more staff because it is apparent they need the help. read more

Wish I read reviews before applying! They denied our application discriminating to out of state movers with a service animal. Just a heads up: they will not consider previous income so if you're moving from out of state. You might as well look at a mortgage: at least they base income requirements off the previous 2-3 years of w2s. Days later after calling dozens of times I was told finally told our income didn't qualify: 1 of the 3 applicants makes $5200 a month for a $1800 home. That was after several 'congratulations' emails. But somehow we don't make enough? SCAM!Whether you get scammed for 'deposit' money or scammed for move out expenses, you will be scammed one way or the other. Learned my lesson and never making this mistake again...guess I can kiss that $300 goodbye. read more

Raise rent every year, family wouldn't even qualify now to rent their home because rent is so high. Housing shortage so they screw over tenants even during a pandemic. The house they bought (Tricon) was done when the market was down, but charge rent like they paid a hefty price. 95k (not including $ down) dollar mortgage shouldn't cost the renter almost 2k a month. They get you interested in a property because it's a good monthly rent but then raise it each year. Just be warned your rent will go up each year especially if you like in an area where housing it tight. read more

Don't do it. The rents are outrageous and reaching anyone for maintenance is worse than pulling teeth with plyers and no anesthesia. The septic tank backed up and flooded the basement and garage floor on Easter morning. It took them 3 days to come out. Try living with backed up shit water on the basement and garage floor. Mind you I pay $1600 monthly. My lease ends in a week and they just replaced the drywall but the floors have not been replaced. In addition they have not responded to my request to pay for the damage to my personal property. I have my lawyer involved. I will also be reaching out to the BBB as TRICON is not the company they claim to be. RENTERS BEWARE. I would not rent from them if it was free. read more

I've lived at my condo for almost 6 years now. I pretty much didn't contact them for anything. But this year I needed them for something. My AC went out during the 108 degrees. I opened a Maintinance order on Thursday. NO one contacts me or shoots me an email that someone will look into it. I was without AC for 6 days. Inside my house was 93 degrees at 1am in the morning and 95 at 6pm. I've emailed them few time and still haven't heard anything from them. It's funny when they need something they will hound you down, but a paying tenet that gas never been late on payments and I take good care of my place could even get a goddamn email. read more

Tricon Residential - Real Estate Services Near Me - Tustin, California

Poor communication and customer service. No matter the time you call, they don't answer. You leave a callback, they finally return the 5am (PST) and in Los Angeles so I miss it then am back on hold. A magically glitch in their system said I was in review but so was another applicant for same house. The person on phone couldnt tell me who was first. A glitch? Excellent credit score, no evictions, great tenant history making well over 3xs rent WITH 3 incomes, 2 self employed with bank account verification and I get DENIED. Really?!!!!! Sounds like a scam to me. Let's how I wasn't racial profiled..... Absolutely disgusted!!!! read more