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    Osborne Homes

    2.0 (8 reviews)
    Closed 8:00 am - 7:00 pm

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    8 months ago

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    1 year ago

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    4 years ago

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    Dalincia A.

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    Photo of Lily S.
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    4 years ago

    They made the whole selling process easy and effortless! Really appreciated the professionalism throughout, would definitely recommend!!

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    Dalincia A.

    Thank you so much for your feedback Lily!

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    6 years ago

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    Dan Choi Real Estate - Dan & Theresa

    Dan Choi Real Estate

    (155 reviews)

    Katherine Kim, without a doubt, is the best real estate agent my wife and I have ever worked with!…read more With her expertise and knowledge of the Orange County market, Katherine provided us with a plan that ultimately led us to purchasing the perfect home that fit our needs. Katherine's dedication to us was key because we had placed an offer on another home only to see the home, we would eventually buy listed on the market couple hours later. Katherine quickly pivoted to contacting the seller's agent and getting us a viewing of the home. We submitted an offer that same day and it couldn't have worked out better! Katherine's professionalism and planning was exemplary. She provided us with valuable information about the community we purchased our new home in which confirmed our decision was the correct one. Katherine's support and dedication to us during the entire process was simply awesome! Thank you, Dan Choi Real Estate! Katherine, thank you so very much! We were very fortunate to have you as our real estate agent!

    Theresa Choi who made what can often be a stressful and overwhelming process feel smooth,…read moremanageable, and even enjoyable. From the very beginning, Theresa took the time to really understand what we were looking for and what mattered most to us. She never made us feel rushed or pressured, and instead approached everything with patience, honesty, and genuine care. It was clear that we weren't just another transaction--we were people she truly wanted to help. What stood out most to me was how responsive and thoughtful Theresa was throughout the entire process. No question was too small, and no concern was ever brushed aside. She always made sure we felt informed and confident in our decisions, which meant a lot during such an important moment. Beyond that, Theresa is incredibly knowledgeable and skilled. Whether it was navigating negotiations, handling unexpected challenges, or offering practical advice, she consistently went above and beyond to make sure everything worked out in our best interest. I'm genuinely grateful we had the chance to work with Theresa, and I wouldn't hesitate for a second to recommend her to anyone looking to buy or sell a home. You'll be in excellent hands.

    Tricon Residential

    Tricon Residential

    (322 reviews)

    The staff were friendly and accommodating. The property is beautiful and secure. Also, Brenda was…read morevery helpful and accessible throughout the entire experience.

    Additional edit: Tricon's check bounced after it was initially deposited, leaving me over $1000 in…read morethe negatives. Edit: On Monday 11/17, after posting this, I received a call from Giovanni explaining that they would need to issue a refund check (something that was not mentioned by anyone the week prior). She somehow had a mailing address that was actually just an address mentioned in my residence history and was never given as my current address. I provided her with an accurate address and she said they would overnight a check to me. On 11/19 I received a check in the amount of $2249, not the $2449 I paid. I was not refunded the initial $250 deposit for "holding" the home that was quite literally never ready, even after I was finally allowed to tour it. Original 11/17 review: I really wanted to leave a better review, but I feel others need to know the situation they may find themselves in with this company. I toured many Tricon homes in Colorado and liked their self-tour option. The homes I saw were well maintained. During my search, I found a "coming soon" home set to be ready on 10/29. Because of how fast the market moves, I applied on 10/13, was approved on 10/14, and signed the lease on 10/16. I paid the $250 holding deposit plus the full $2,249 security deposit--$2,499 total. I was told this was part of their pre-lease agreement, meaning that after touring I could transfer my funds to another home or receive a full refund if it wasn't a good fit. On 10/27, I emailed our main point of contact, Giovanni Villar, to confirm we were still on track for the 10/29 tour, and she confirmed. On 10/29, I emailed at 8am and later called around 2pm. Giovanni said she would check and call me back. I didn't hear back, so I emailed at 6pm and was told she still couldn't confirm. That was delay #1. On 10/30, I was emailed a new estimated completion date of 11/3. Delay #2. On 11/3, I emailed Giovanni (and the other team members cc'd--Lindsey Bender, Kerri Loeber, and Rodney Carr). No response all day, and calls to Giovanni went to voicemail. I called the 800 number and was told they saw a note that the home would be ready 11/7. On 11/4, I emailed again, and Giovanni later confirmed the new 11/7 date. Delay #3. On the morning of 11/7, I emailed again. No response. I called Giovanni--voicemail--and then the 800 number, who said they would message my leasing consultant, Lindsey. Instead of a call, Lindsey emailed asking someone else on the thread to update me. After I replied saying no one had contacted me, Lindsey called that night and said she would confirm with the team on Monday 11/10. Delay #4. On 11/10, I emailed again. While waiting, I toured other homes. Later that day, Lindsey texted me a code to tour the property. This was only four days before my scheduled 11/14 move-in date, and my current lease ends 11/30, so these delays significantly cut into my time to secure housing. The home was nowhere near move-in ready. There were many issues that clearly hadn't been addressed in the 2+ weeks of delays. I sent Lindsey an itemized list, as she requested. After seeing the home and considering the lack of communication, inconsistent information, and ongoing delays, I decided not to move forward. I emailed the team on 11/11 asking to cancel the lease and receive my refund per the pre-lease agreement, and included the repair list. I received no response. I called the 800 number and was told my lease was canceled and I'd be refunded in 2-3 business days. Today is 11/17. I have received no written confirmation, no refund, and no pending transactions. I called twice more and was told notes would be left for someone to contact me. No one has contacted me. This entire experience has been frustrating and overwhelming. I paid $2,500 for a home I was not allowed to tour for almost a month and had consistent issues reaching team members once I paid my deposit. There was no transparency about the home's status, and even the pre-lease agreement details were inconsistent depending on who I spoke with. Now I'm stuck waiting for $2,500 I urgently need for bills because nothing is being handled in a timely manner. If Tricon resolves this quickly and refunds me fully and promptly, I will update this review to acknowledge their efforts to rectify this issue. If not, this review will remain as is.

    Osborne Homes - realestatesvcs - Updated May 2026

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