1. Tricolor Auto

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Houston, TX

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Tricolor Auto

1.3 (13 reviews)
Closed • 10:00 am - 8:00 pm

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EchoPark Automotive Houston - North Freeway - 2023 Ford Expedition Max Limited.

EchoPark Automotive Houston - North Freeway

(177 reviews)

Their sales person Judy was just basically rude from the start. I understand they have processes to…read morestick to and company policies, but presentation of all of that is key when presenting it to a customer. This is anything but a warm welcome, I guess I'm glad I decided to stick with the dealer I was already talking to because they had better manners.

After my car was totaled, I was on the hunt for a new vehicle with a generous down payment to put…read moredown. I stopped into this location due to finding a few cars I was interested in through the Auto Trader app. The saleswoman who initially helped me was very nice and tried to be transparent. Her "coach" appeared to be nice at the start as well. Then the saleswoman brought over two of the Rogues I was interested in looking at. I knew this place was a used car lot. But upon inspection, I quickly realized the cosmetic defects on these cars are not just a few minor scratches. These cars have been torn up, and they do not negotiate prices, claiming the defects are factored into the price of each car. The first 2025 Nissan Rogue I looked at had white blotchy stains on the driver's seat, and the back side of the passenger's seat. There were fingernail scratches all over the outside of the passenger door handles, and large scuffs all over the trunk. The second car had obvious water damage to the odometer that wasn't coming off. Again, scuffs and scratches all over the inside of the vehicle. The hood wasn't shut all the way, so the salesperson said "Oh, you just have to slam it down," and did just that. Yeah, I don't think that's supposed to be the only way to fully close the hood. Once it became apparent that I wanted a more cosmetically intact car, and that I wasn't going to settle for just anything, the "coach" who was hovering over the salesperson and I immediately checked out and changed his tune. He looked at me from over the counter like I was scum, and never interacted with me again. The third and final car I saw was an immediate no when it was more expensive than the previous two I looked at, yet it had an obvious cigarette burn right in the middle of the driver's seat. A cigarette burn. Over $20k they wanted for that one. TL;DR, Don't go to any Echo Park location if you want a car worth your time and money, and that you can be proud to drive for a good while. I gave my business to Mossy Nissan, which I should've done from the jump. Got a better overall price, no hidden fees, no games. Don't come here unless you want to get scammed for some beat up vehicle, and snubbed by unprofessional salesmen when they realize you aren't one to be fooled with.

Texas Auto North - tila violations

Texas Auto North

(64 reviews)

Greenspoint

Texas Auto North Saves The Day!…read more I had major problems with a vehicle purchase from a different dealership. I was referred to Texas Auto North but my confidence in dealerships had been shaken. After the management got involved they began to make good on every promise they made to my Wife and I. Problem after problem was corrected and they proved that they take "Customer Service" seriously. Keep in mind, they did NOT sell us this car. They provided a great example of "Service After The Sale." At the end of it all, my Wife was able to drive her car away from this dealership with a smile on her face. That is the way it should be. Many thanks to the Texas Auto North Management and Staff. We appreciate all you have done for us! Lesson Learned: Check the car out thoroughly before you commit to purchasing.

Complete waste of time…read more - The good: Nothing. -The bad: My experience had nothing to do with buying a car. But I'd imagine it would've been the same experience based on the complete disrespect I received selling a car. I made sure multiple times before I came in that I was stern on a price I wanted to sell my car at. I sent them accurate descriptions. In other words, there were no surprise gimmicks about the car I was selling. I got the commitment and I showed up. Long story short, they made me wait 1.5 hours only to low ball me. This is why I was so adamant about the details before I showed up. I suppose this is one of the reasons why used car dealerships have a bad reputation. FYI: My last 4 car purchases include -- Rolls, 2 Bentleys, 1 Lamborghini. You might be wondering what I was doing at used car dealership... good question. I'm starting to wonder too. This interaction had more to do with principle than the money. My time costs more money than the difference in price. Dealings like these really get me angry. On a side note: I had a great experience Advantage BMW 2 days ago buying another car. Congrats Texas Auto North! You lost my business forever! To management: Keep your word.

Auto Nation USA - Picture of the hole in the engine

Auto Nation USA

(124 reviews)

Hidden Valley

My salesperson, Roger, was very friendly, knowledgeable, and patient. He answered all of my…read morequestions and when the paperwork was complete there were no extra or hidden fees. The finance manager, Margaret, was also very proficient and pleasant. She explained the maintenance and protection plans clearly and concisely. I purchased a Jeep Grand Cherokee around 4:30 pm on a Friday and was able to pick the vehicle up the next day after it was detailed and filled with gas. Roger even gifted me with a Jeep Yeti cup, a Jeep keychain, and a rubber duck to start my collection. I highly recommend AutoNation, Roger, and Margaret for your next new vehicle purchase!

Buyer Beware - Major Undisclosed Damage at AutoNation…read more I purchased a Lexus a little over 30 days ago. Shortly after delivery, the dealership kept the car for about a week for repairs, and upon return I discovered a new tire puncture and significant bumper damage that wasn't there before. I took it to Lexus, whose official report confirmed the bumper damage resulted from a major front-end accident prior to my purchase, even though the Carfax they provided only listed a "minor" accident. This is a serious misrepresentation and failure to disclose material defects. I have demanded a full unwind with complete refund of purchase price, taxes, and fees with no penalties, but the dealership has not resolved it, so I am currently speaking with my lawyer to pursue full restitution and am prepared to take further legal action. Warning to other buyers: Do not trust the Carfax reports here -- one of their managers even admitted they do not do thorough inspections before placing cars on the lot. Get your own independent manufacturer inspection before buying, consider a more trustworthy dealership, and shop elsewhere to avoid this stressful and costly experience.

Tricolor Auto - usedcardealers - Updated October 2026

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