Their sales person Judy was just basically rude from the start. I understand they have processes to…read morestick to and company policies, but presentation of all of that is key when presenting it to a customer. This is anything but a warm welcome, I guess I'm glad I decided to stick with the dealer I was already talking to because they had better manners.

After my car was totaled, I was on the hunt for a new vehicle with a generous down payment to put…read moredown. I stopped into this location due to finding a few cars I was interested in through the Auto Trader app. The saleswoman who initially helped me was very nice and tried to be transparent. Her "coach" appeared to be nice at the start as well. Then the saleswoman brought over two of the Rogues I was interested in looking at. I knew this place was a used car lot. But upon inspection, I quickly realized the cosmetic defects on these cars are not just a few minor scratches. These cars have been torn up, and they do not negotiate prices, claiming the defects are factored into the price of each car. The first 2025 Nissan Rogue I looked at had white blotchy stains on the driver's seat, and the back side of the passenger's seat. There were fingernail scratches all over the outside of the passenger door handles, and large scuffs all over the trunk. The second car had obvious water damage to the odometer that wasn't coming off. Again, scuffs and scratches all over the inside of the vehicle. The hood wasn't shut all the way, so the salesperson said "Oh, you just have to slam it down," and did just that. Yeah, I don't think that's supposed to be the only way to fully close the hood. Once it became apparent that I wanted a more cosmetically intact car, and that I wasn't going to settle for just anything, the "coach" who was hovering over the salesperson and I immediately checked out and changed his tune. He looked at me from over the counter like I was scum, and never interacted with me again. The third and final car I saw was an immediate no when it was more expensive than the previous two I looked at, yet it had an obvious cigarette burn right in the middle of the driver's seat. A cigarette burn. Over $20k they wanted for that one. TL;DR, Don't go to any Echo Park location if you want a car worth your time and money, and that you can be proud to drive for a good while. I gave my business to Mossy Nissan, which I should've done from the jump. Got a better overall price, no hidden fees, no games. Don't come here unless you want to get scammed for some beat up vehicle, and snubbed by unprofessional salesmen when they realize you aren't one to be fooled with.

I have purchased at least 10 cash cars from Scott,if your looking for agood cheap transportation…read morebetween $2000 and $4000,he got some good deals..very cool honest guy

We did not buy a car here but would have if he would have negotiated even a little. With that said…read moreit was the cheapest one around we found. And all his cars were that way. Are they the best cleanest cars around no. But they are cheap if that what you are looking for. Was definitely worth what he was asking but I have never paid asking price for anything with a motor there is always a deal to be made.

Went got myself a awesome car with low mileage!! My sales person Victor was great It was my first…read moretime buying a car and he made the process super easy for me and explained everything. A+ on his customer service although I was in a rush everything worked out in a timely manner. I'd say ask for Victor Arredondo definitely the best salesperson I've met while I was shopping around.

I purchased a car and the car was no good just 1 day after purchase. It shakes violently, the…read moreengine jumps during gear shifts the list goes on the car is unsafe to drive. I had an independent inspection done proving it is a lemon vehicle. Tri Color Auto's customer service is terrible: fake corporate, agents lying, stalling repairs to miss refund deadlines, illegally charging me for insurance, and mishandling my down payment. They refused to be held accountable or resolve the issues fairly. Numerous complaints against Tri Color Auto are surfacing online, and even the lot that held my car warned me they were scammed. Do not trust this dealership. They are deceptive, unprofessional, and dangerous. Bottom line: Avoid both the car and Tri Color Auto at all costs. DO NOT BUY FROM HERE UNLESS YOU WANT TO BE OUT OF MONEY AND A CAR IN LESS THAN 90 DAYS.

I already have a car through DriveTime in Austin and my experience was top notch. My best friend…read morewas in the market for a new used vehicle and I told her about drive time. Like most she was skeptical of the online pricing so I decided to make her a believer and take the trip to her DriveTime by her house. We walked in and were taken care of by John Nelson. John was awesome and straight forward with no haggling. The process was smooth as I had experienced before. My friend was blown away and is walking out with her very own DriveTime vehicle. It's a great place.

Horrible experience due to lies about getting approved and then go in and being told to pay half of…read morethe car as a down payment. I had asked previously about my down payment and was told they would work with me but that was a lie as well.

I bought a 2011 Nissan Pathfinder with 118k miles here on February 16th and by far the best car…read morebuying experience I've ever had. I took my vehicle all the way to Florida and back with no issues and still no issues. I received my license plate, and title around 8 weeks after my purchase with is exactly what I was told when I purchased my vehicle. Thank you jay and the reliable cash car team for your professionalism! I most definitely will be purchasing another vehicle from here soon. If you're having issues with a car you purchased from here please remember this is a (cash car) it won't be perfect.

If I could give 0 stars I would. I purchased a 2013 Ford Fusion from this dealership approximately…read more3 months ago and have had persistent problems with the vehicle. I went to 20 places to find a coolant reservoir for my vehicle turns out my car had the wrong part on it in the first place. It had a 2017-2020 part on my 2013 car. I am pregnant and this was beyond stressful. Screw all of the staff who works there and most of all the owner. I (DO NOT) recommend buying a vehicle here.

Texas Auto North Saves The Day!…read more I had major problems with a vehicle purchase from a different dealership. I was referred to Texas Auto North but my confidence in dealerships had been shaken. After the management got involved they began to make good on every promise they made to my Wife and I. Problem after problem was corrected and they proved that they take "Customer Service" seriously. Keep in mind, they did NOT sell us this car. They provided a great example of "Service After The Sale." At the end of it all, my Wife was able to drive her car away from this dealership with a smile on her face. That is the way it should be. Many thanks to the Texas Auto North Management and Staff. We appreciate all you have done for us! Lesson Learned: Check the car out thoroughly before you commit to purchasing.

Complete waste of time…read more - The good: Nothing. -The bad: My experience had nothing to do with buying a car. But I'd imagine it would've been the same experience based on the complete disrespect I received selling a car. I made sure multiple times before I came in that I was stern on a price I wanted to sell my car at. I sent them accurate descriptions. In other words, there were no surprise gimmicks about the car I was selling. I got the commitment and I showed up. Long story short, they made me wait 1.5 hours only to low ball me. This is why I was so adamant about the details before I showed up. I suppose this is one of the reasons why used car dealerships have a bad reputation. FYI: My last 4 car purchases include -- Rolls, 2 Bentleys, 1 Lamborghini. You might be wondering what I was doing at used car dealership... good question. I'm starting to wonder too. This interaction had more to do with principle than the money. My time costs more money than the difference in price. Dealings like these really get me angry. On a side note: I had a great experience Advantage BMW 2 days ago buying another car. Congrats Texas Auto North! You lost my business forever! To management: Keep your word.

My salesperson, Roger, was very friendly, knowledgeable, and patient. He answered all of my…read morequestions and when the paperwork was complete there were no extra or hidden fees. The finance manager, Margaret, was also very proficient and pleasant. She explained the maintenance and protection plans clearly and concisely. I purchased a Jeep Grand Cherokee around 4:30 pm on a Friday and was able to pick the vehicle up the next day after it was detailed and filled with gas. Roger even gifted me with a Jeep Yeti cup, a Jeep keychain, and a rubber duck to start my collection. I highly recommend AutoNation, Roger, and Margaret for your next new vehicle purchase!

Buyer Beware - Major Undisclosed Damage at AutoNation…read more I purchased a Lexus a little over 30 days ago. Shortly after delivery, the dealership kept the car for about a week for repairs, and upon return I discovered a new tire puncture and significant bumper damage that wasn't there before. I took it to Lexus, whose official report confirmed the bumper damage resulted from a major front-end accident prior to my purchase, even though the Carfax they provided only listed a "minor" accident. This is a serious misrepresentation and failure to disclose material defects. I have demanded a full unwind with complete refund of purchase price, taxes, and fees with no penalties, but the dealership has not resolved it, so I am currently speaking with my lawyer to pursue full restitution and am prepared to take further legal action. Warning to other buyers: Do not trust the Carfax reports here -- one of their managers even admitted they do not do thorough inspections before placing cars on the lot. Get your own independent manufacturer inspection before buying, consider a more trustworthy dealership, and shop elsewhere to avoid this stressful and costly experience.

They are first known as a used car dealer. But have great mechanics on hand. Hwy-249 South. Had…read morealignment work done. Window/door regulator, but nothing too heavy. Nothing has gone wrong when fixed on my vehicle here. Prices beat other mechanics and work is done ASAP. Bring your part, and they will fix. Dependable when your gambling with mechanics in your area. Forgot the main mechanic name, but he works hard. One stop shop. Only a 4 stars because I only use them a few times.

From the owner: Your Job is Your Credit. Guaranteed Credit Approval,…read moreIn-House Financing Available. Tu Trabajo es Tu Crédito Financiamiento en Casa Garantizado. No License, No Crédito? No Importa.

This is my second car i got from them the car are very nice and low mileage nice and clean in the…read moreinside

Dont come here if you don't have money to waste. Put 4k down on a 2017 Tahoe, 2 weeks later spent 3…read moregrand on the transmission. I don't even have the plates yet.

We are very happy we stopped by, Kareem showed us around and was very nice. We took a test drive…read moreand love the car. When it came to the financing there was some problems, that's when Jimmy, one of the owners , stepped in and went to battle with the finance company on our behalf. We love our new car and when it's time for another car we will be back.

A crook on many levels!!!! Buy somewhere else!!! Information on the contract was falsified by the…read moreowner. Also the owner noticed that my husband and I own a small family owned electrical company and hired my husband to do some work at his business and at his personal home. We presented invoices to him and have never received any payment at all. I's almost been a year now. I have called him a few times for payment and all he can say is sorry...take me to court.