We're so lucky the Prospect Heights location opened just before I gave birth, and we brought our LO there from birth to 9 mos. Dr. Satterlee was super nice, and answered every question we had without judgement. The clinic feels very clean and new (obvs), and it's really cute and hip inside. The other staff who work there have all been very accommodating and professional. I wish we could keep going there (and I wish I could find PCP like this for me!), but we moved and there's no branch near us. *One caveat I will say though, is I went to a class with their lactation consultant slowly after giving birth, and some of the stuff she was saying was contrary to information and guidance I received from the hospital and other lactation consultants. read more

$291.45. That is how much you can expect to pay if you bring your child in on a weekend (or holiday). I want you to know this number so you aren't caught off guard like my family was. There is nothing on the Tribeca Pediatrics website that would indicate that you would be charged extra for their weekend services, but you will be. This review is about Tribeca Pediatrics charging absurd fees for services rendered on the weekend, not about insurance coverage. This review is about parents being taken advantage of by a pediatrics chain that touts weekend appointments, but doesn't tell you that there is a significant charge for weekend appointments, until your card on file in charged, without a bill to explain. This weekend visit marks the final visit my family will make to Tribeca Pediatrics. read more

Tribeca Pediatrics - A 291.45 bill for a weekend sick visit. - Pediatricians Near Me - Brooklyn, New York

My child was seen by Orli Segal, NP. for swallow lymph nodes, fever and fatigue. I was given a referral and told to follow up after imaging is competed while my son still had symptoms. No panels for COVID, Flu, Mono or Strep was offered. I will not return to this site and I am considering leaving this practice. Parents be aware this site is not thorough!! read more

We've been coming here because it's convenient to where we live but the care is horrible and we are switching pediatricians. The front desk staff is super rude and literally could not give a shit to any questions that you have. The heat is always cranked up so while you wait over an hour for a sick visit, you are also stuck baking in a small no airflow room (with a sick kid with you). The doctors are constantly quitting the practice so there is no continuity of care and most of the doctors here could care less. We came in for my dr complaining of ear pain and it took 3 visits for them to diagnose her with an ear infection (it got so bad she lost her hearing). We've also been shamed by one of her doctors during a well visit about her height / weight (versus having a productive conversation). Overall don't recommend this practice to anyone. read more

Anytime Im forced to wait more than an hour there is ample time to compose a review. I am a professional, and I expect my fellow professionals to respect my time. This was not the case at Tribeca Pediatrics. As stated, I have been waiting with my child for over an hour, for an appointment which will take 15 minutes, at most. Perhaps if Dr Hong demonstrated a sense of urgency instead of serenely offering a blithe apology, I would be more understanding. Updated, waiting 80 minutes. Edit: gave back 1 star because my wife says she never has to wait. read more

I've been coming to this Tribeca Pediatrics location for 7 years now. I've scheduled many appointments and also had emergency appointments as well. On October 14, 2020 3PM my child had problems breathing so I called in to see if I can see a doctor, which they responded quick. There were issues with my child's health insurance which they were aware of and the gentleman at the front desk told the mother of my child she cannot leave without paying $100.00." Now I responded, "I've been coming here for 7 years and never heard of that?" he told her that it's a new policy that has been going on. Why didn't you ask for the payment before or just let us know about the policy seeing that he had our chart in front of him. So, my question is to Tribeca Pediatrics if a mother doesn't have $100 to pay right then and there what is going to happen. Is she going to stay there until the $100 magically appears? So I had to stop work and come to the doctor's office to pay $100 so the mother of my child can "LEAVE". Even though I had another scheduled appointment the very next day, seen that I've been coming to this same doctor's office for 7 years now, and that my health insurance was going to get fixed within a day or two. Good job clowns! read more

Tribeca Pediatrics - Pediatricians Near Me - Brooklyn, New York

So far it's been kind of a crapshoot at this place. We are new parents, with a now one-month-old. Our first visit 2 days after our daughter's birth was with Dr. Pierre. HORRIBLE. For someone who works with children and new parents, she had absolutely no kindness or bedside manner. Barely spoke to us as new parents, never asked how things were with our child/transition. She was rough with our child and actually reprimanded my two day old for crying while getting her heel prick. Our baby had lost too much weight according to her, so she pushed supplementation. In the many appointments we've had since (to follow up on jaundice, weight, and 2 more heel pricks because they messed them up the first 2 times!) we've seen other doctors, Dr. Free, Dr. Hong, and Dr. Coelho. All three of these doctors have been lovely, kind and helpful. We've called in to get some questions answered and did get called back in mostly a timely manner. I'm disappointed in their online portal. Their website has so much stuff on it, but when you get to the portal, it's bare bones, with almost no records or billing history. How about you spend a little time in service to the patients you have instead of all the marketing/articles on the website part? It'd be nice to have more clear record available. We're only a month in, so we'll see how it goes. There are convenient locations for us, and they take our health insurance, which is not always the case in some other smaller practices. Perhaps we'll search out some other doctors if things don't improve. read more

Can't figure out how to set up the patient portal for records and I don't know why they can't set up online appointments, as they seem to have a streamlined set up. Drs are good and warm. I have a generally healthy child. I've heard mixed feelings about the practice. They have sometimes a laiser fair attitude. Lastly why do I have to contact drs (not limited to this practice) for annual physicals. Isn't this something they should contact patience about. read more

Tribecca pediatrics is a churn and burn type place..There is no care, no relationship, it's a mill.. And it's dangerous that this is the type of care we have decided is ok for our kids. I have a 4 year old, I brought my 4 year old to see Dr. Kristen Hong. I was very nervous as my child's breathing was labored. I had just come home from work and called the place and they told me they would wait for me and it would not be a problem.. I arrived a half hour before they closed as I had said to them over the phone. .When I arrived I was brought into a waiting room.. We were examined by "DR" Hong and she told me he needed a nebulizer and needed steroids. .The only problem is, the nebulizer takes 10 minutes and despite there being 30 minutes left on the stated hours, DR Hong, wanted to leave for the day. Yes, you heard right, she admitted he needed treatment but, also admitted that she wanted to go home for the day. I was told to either go to an emergency room or come back the next day.. Since I am not a doctor, there was no real urgency in her voice.. And how could I possibly think it was serious if she was willing to let me leave? I was given a choice and I decided to come back the next day.. Next day comes and we arrive to the doctors office.. They take one look at my son and he is rushed off in an ambulance.. He had pneumonia. My son was kept in the Children Intensive Care for a week. Every single Doctor I relayed the story to was shocked that this woman could possibly be practicing medicine, let alone with children. I contacted tribecca pediatrics and they admitted that she was wrong, apologized and well, that was it. She is still a doctor there, I am so shocked. The apology was something to the affect that Dr Hong feels terrible, admits her mistake and well, I am sure you would like to find another doctor so, tell me where to email the medical records. Another warm and caring voice, in the business of taking care of children. Children are different than adults, especially young ones like a 4 year old. You can't just ignore them, or tell them to come back tomorrow because you have a dinner reservation. The fact that this doctor admittedly "made a mistake" the fact that she was not compelled to help a sick child in obvious need of medical attention because, she wanted to clock out early is one thing, the fact that Tribecca Pediatrics would keep this person employed is completely different. It shows just how much they care about your kids. I would not take my child here, I would really hope you wouldn't either.. Find yourself a real pediatrician, sure it's convenient and easy but, your children deserve better.. If they are willing to completely ignore and overlook a child that needs to be rushed to a hospital, what are the chances of them picking up something less obvious, or harder to see? read more

This place is ok depending on who you see, Doctor Chloe Free is an AMAZING doctor and super caring she really takes the time to help, i will only be going to her in the future, Augustine Gaw is terrible to me but i am sure someone else will say he is amazing read more

50 minute wait for a scheduled appointment and a Doctor never came, so we left. The front desk is lazy and wants to do the bare minimum with phone calls. Never coming here again. My doctor is condescending and doesn't want to fully address my concerns when I have some. They seem to be all about business and move you like cattle. read more

I've been here many times for both of my kids after moving from Miami 6 months ago. I literally have never waited more than 5 minutes to be taken back to a room and another 5 to see a doctor. In Miami it was not unusual to wait an hour after our appt time so this is really amazing to me and so much better. I've never had a problem getting an appt. and they were able to see us on the same day on multiple occasions. The front desk staff is very friendly and the facility is clean. All the doctors we've seen have been nice and knowledgeable, the only thing I would say is we do get a different doctor every time we go (we can request specific ones but then it is harder to get appt times you might want) so if you're looking for a personal relationship with one doctor this might not be the best choice. But I'm overall very happy with this practice. read more

If I could choose 0 stars I would. I never write reviews ever. I'm just too lazy to but when it comes to the health of a child if I can help someone not make the mistake I did to save their child's life I will feel a little better. Tribeca came highly recommended to my husband and I when we had our baby girl 6 months ago. We were living in Jersey City then so we would go to the Jersey City office. A dr at that practice misdiagnosed my baby girl with microcephaly! Fast forward to us moving from NJ to Brooklyn last month and now my baby girl is due for her vaccinations . After talking to lots of parents we were urged to try them again and go see Dr Brioche. So we did. And we absolutely love her! She gave my baby 3 vaccines and my baby didn't even cry. Fast forward to a couple days ago my baby has a case of chronic constipation so we had to take her in at the last minute because she was in a lot of pain. The Dr Satterlee barely saw her. I'll admit it was a sat and we didn't have an appointment but I would think that she would have given my 6 month old baby better care. She administered a suppository which came right out and looked at my husband and I like we should tell her what to do. Basically nothing was done for my baby . My husband and I in the end took her to the ER. My baby is now resting comfortable thanks to the amazing Drs at Maimonides Pediatric ER. Tribeca is such a big group of drs you may never see the same dr 2 times in one year. If you are looking for a more intimate personable setting for your baby this is not the place. And now I have to question the competency of their Doctors. read more

I like this place. Came here on a last minute visit. Had no other doctor see my infant at a short notice. I had a difficult time finding a good pediatrician, good location and that fits my needs. Love this place and it's doctors . So far so good. So good I am considering moving my kids to this pediatrician read more

As a public health professional it always amazes me how some doctors can not be person centered or fail to obtain feedback about the level of care they're providing. It brings me great joy to see that as big as the practice is, they provide individualized care. If they saw adults... I would be a patient. The irony is that all of the years that I walked past the original location near my job I never thought I would be walking through the doors. I visited 2 other practices before choosing Tribeca Pediatrics. Dr. Brioché actually did my prenatal visit. She's who sold me on the practice. I just knew that she had to be my son's doctor. She's an awesome doctor. She takes excellent care of my son. She's also in tune with me as a new mother and made sure to check-in with me immediately following his birth. She still checks in with me. Like I said above, I wish that she could be my own doctor. I have had the pleasure of recommending her to a few other new mothers and they were extremely happy with her service. She a valuable physician to the practice. She's so valuable that if she were to be reassigned, I would start visiting the office that she's assigned to. Thank you or hiring her! SHE IS AWESOME!!!! I look forward to the next 18 years of the practice's wonderful care. read more

There is no waiting period and the hours are nice. Dr. Daniel Coelho is good but is only there certain days. What I disliked is how uncomfortable Dr. Hong made me feel all three times I've seen her. She has no bed side manner and her comments the last time were inappropriate. So inappropriate that I am to embarrassed to write in this review. Her assumptions about how I took care of my son were always negative and I believe the reason was the color of my skin. I decided to find a different place to go to because I would rather see one doctor who knows my son. Also I found a doctor who has a lot more experience. The doctors at Tribeca are young doctors. read more

This location is not good. They saw us 40 mins AFTER our scheduled time. That's a super long time when you have an infant with a nap schedule. We had to ask multiple times to ensure we were still in the queue... always hearing "we'll see you shortly". They clearly had no idea. After asking a third time, they brought us to a room, where the nurse was super rude. We waited another 10 mins before a doctor came by. We normally go to the Fort Greene location, which has been consistently good. We will aim to never go here again. It's clearly disorganized and poorly run. read more

My 2 children have been part of Tribeca Peds for 4 years. I appreciate the parent portal, the ease of appointments, and the short wait time. But most importantly, I think they have great doctors. I saw dr zaentz in greenpoint early on with my first child before we moved and he was amazing. We now see Dr. Hong who has been a godsend. She explains things in layperson terms to me in a way that really makes sense. She has helped me navigate through some concerning behavioral issues as well as health scares like a tick bite 2 summers ago. She is very empathetic above and beyond what I would expect from a clinic- she often calls the next day after my children are sick to check in on us. My kids have really bonded with her. I highly recommend her! As far as some other yelp gripes, i think they mostly pertain to the office, which often gives incorrect office hours. And just recently i was charged $20 for a "full medical record" that came in an email body that said, you probably only needed the growth chart and the immunization record (which i could have printed for free online). yeah, that was a little annoying. but overall great place! read more

front desk not friendly, doctors don't have time and barely give you any time to discuss concerns. Never going back, would rather take my child to the ER read more

We have just started taking our newborn to this Prospect Heights location of Tribeca Pediatrics. So far we have been very vey happy with both the doctors we have met, as well as the overall Tribeca Pediatrics service. The online registration for newborns and friendly, easy email follow-up you get from the TP team is really civilized given how hard it can be to reach and/or get information from smaller practices. You get a level of service you may not get from a smaller, over-burdened practice. Our son has so far seen Dr. Brioché and Dr. Hong, both of whom were friendly, capable and thorough with their exams of the baby, as well as with us --new parents with lots of questions. I hope this office stays as good as it's been so far. read more