I went in yesterday and purchased a geek bar. I should have checked the device before I left the store, but I did not. later when I did open it it was completely wet and leaking out into the packagin. I went to exchange it today. they offered me an exchange but I had to exchange it for the same brand. they did not have my flavor so I tried one that a very nice employee recommended. I did not like it at all. so the gentleman helping me went to who I am assuming was the manager and let him know what happened. At that point the manager went off. Informed him that he shouldn't recommend anything ever. And then he told the employee to just make an exchange but don't recommend anything to me at all. And then he said it four more times, picked up the device brought his arm all the way up and slammed it in the trash. Turned around to walk out of the room and repeated again I'm telling you not to recommend anything ever again and looked at me and told me I had to pick myself and to not ask for a recommendation.At that point their selection was so bad and they had nothing that I would smoke, and I looked at them and said this wasn't about the money. This was just wanting an exchange, rather , it was for something less expensive or more expensive I would've paid more and I didn't need a refund if I paid less.
I told him I would never be back based on how the manager treated the employee and the scene he caused while I was there it was extremely uncomfortable. i feel extremely sorry for anyone that works for that man.
it was so bad I wish I could leave a number for the owner to call me. read more