got a torch that didn't work too well and they switched it out for me no problem said they were…read moreglad to help, highly recommend

From the owner: We are the one stop shop for everything you could ever think of. We carry thousands of products in…read moreour stores such as Vapes, E-Juice, Salt Nics, Vape Mods & Accessories, Disposables, Tobacco Products, Hand pipes, Water pipes, Hookah & accessories, CBD, Delta, THC, Incense, Apparel, Jewelry, Tapestry, Posters, Stickers and much much more. Come check out our newest location & you will fall in love with our warm & cozy atmosphere.

Great workers! They are always so kind to their customers. I love the variety of flavors and…read moredevices they have to offer. Best shop around!

I went in yesterday and purchased a geek bar. I should have checked the device before I left the…read morestore, but I did not. later when I did open it it was completely wet and leaking out into the packagin. I went to exchange it today. they offered me an exchange but I had to exchange it for the same brand. they did not have my flavor so I tried one that a very nice employee recommended. I did not like it at all. so the gentleman helping me went to who I am assuming was the manager and let him know what happened. At that point the manager went off. Informed him that he shouldn't recommend anything ever. And then he told the employee to just make an exchange but don't recommend anything to me at all. And then he said it four more times, picked up the device brought his arm all the way up and slammed it in the trash. Turned around to walk out of the room and repeated again I'm telling you not to recommend anything ever again and looked at me and told me I had to pick myself and to not ask for a recommendation.At that point their selection was so bad and they had nothing that I would smoke, and I looked at them and said this wasn't about the money. This was just wanting an exchange, rather , it was for something less expensive or more expensive I would've paid more and I didn't need a refund if I paid less. I told him I would never be back based on how the manager treated the employee and the scene he caused while I was there it was extremely uncomfortable. i feel extremely sorry for anyone that works for that man. it was so bad I wish I could leave a number for the owner to call me.

I went on Sunday, and an extremely helpful pair of employees solved my problem. I wanted to…read more'graduate' from the disposable Vuse pods but keep the "Newport Cigarette" taste. I went home with the Xros vape, a bunch of extra pods, and a couple of bottles of menthol liquids. They were right, and I went again today. An older gentleman helped me, and turned me on to the larger 3ml pods. I'll be going back for a couple more boxes of those, as everything went perfectly. I've got 3 XROS devices, sitting on charger stands (Made for Apple TV remotes - but they work great for this), and a batch of filled pods. Now I have the convenience of the Vuse Alto system without the expense of their disposable pods ($30+ for four) Thanks, guys!

Yeah I placed an order online TWO WEEKS ago almost. And still has no shipped can't get anyone to…read morerespond to any of my emails or messages. Starting to think I just got scammed by them. Thanks upper limits. For hands down the worst service ive ever recieved from an online smoke shop. They even had the nerve to charge me extra for 2 day shipping. What a bunch of crooks

Personally my favorite place to go for vaping. Everyone was so nice and taught me how to use…read morethings. My boyfriend and I love this place and it will continue to be our favorite vape shop. We've visited many vape shops even out of state and we still like this one the most. The environment is clean and chill. Everything is nice and well organized. There's so many things to choose from and lots of good juices!

From the owner: Largest electronic cigarette retail location in central Illinois with over 18 years of experience…read moreand knowledge. Carrying everything from ciga likes to mechanical mods. Some brands are V2, Blu, Kanger, Aspire, and Innokin. There's also no shortage on e-liquid with over 150 flavors including Aeon and Proper being elusive to our shop in the area. Come and check out our store we're not about the money, we know what it's like to want to kick the habit, let us help you. Check out our Facebook page to keep you informed of new products, answer questions, post how to videos, and keep you informed with new studies and regulations involving electronic cigarettes. We carry electronic cigarettes, e-liquid, mods, mechs, rbas/rdas, disposables, external batteries, and accessories. We have stores 4 locations in Springfield, with locations also in Taylorville, Decatur, Pekin, Peoria, Mattoon, Vandalia, Effingham, Lincoln, Clinton, Salem, Mt. Zion and Rantool. Check out our website for address and more info.

Maribis is awesome - Lindbergh location has exceptional staff. I've always had a great experience.read more

terrible online ordering system, poor selection, unfriendly staff,…read more placed order in wrong location (my fault) and instead of just swapping orders to new location I was placed back into the back of a new line to submit a brand new order which they didn't have anything I originally wanted, what's up with that? too much wait time I'll continue to go to Ascend

Black lights and bean bag chairs!…read more How about a room covered in all black light posters with the smells of incense? What poster do you seek? It's probably here! The best of luck with finding what you need! You not only need it, desire to have that. Success! You can find it here. How about those rock star t shirts! Do you need to stick out. Your fav band shirt is here! Come and look! The pricing is usually around under twenty bucks. A wide selection of sizes. They have all sorts of options for candles and incense burning apparatuses. Do you need a unique dress to wear? How about a piece of jewelry that stands out? They have some of these things. Do you need to bring your own sense of style? They can help you. You can even try it on! They have an amazing selection of different kinds of soda beverages! Funny types of candies. Express your sense of humor with your wit. This establishment has been around in the same location for over forty years. Support local here at Penny Lane!

This place has been in the local lore for decades. I remember back in the 90s people talking about…read moreit. It's has changed vibes over the years basically because these shops are a dime a dozen. But Penny Lane has history and I like that about the place. Also the people who work the front counter are great and very helpful!!

Excellent service and top-quality selection. They're easy to work with and also sell products by…read moreKontra.

They have great selection. I can count on them to have good choices when I go. You just have to…read morecatch them when they're there, which is most of the time. Their hours are scheduled to open at 9am, but I've been there several times at that time or even 30-40 minutes after and they're not there. I understand business and it's sometimes more cost efficient to wait to open up until your business earnings typically begin... Unless your customers arrive when they expect you to be open and you're not open. It's even more difficult when they're on a different schedule and are relying on being to able to come to your business on a time crunch but you're not available when you said you would be. I would just change my hours to make it convenient for your business costs but also not lie to your customers and say you're going to be open but you aren't. Open earlier some days and later on others. We understand! We just count on reliability and it really affects your business. I've seen other reviews on Google, I know I'm not the only who notices this.

The first vape shop in Springfield and still the best. Definitely the best customer service.read more

I am new at vaping but in less than three weeks I have gone through a bottle an halve of juice. the…read morepods on vaporesso all leak. I call the store about them and was told by a gentleman that they know of no problem with them. I know that is not the case. I talked to my family members with the same vape and pods have the same problems. I will not use or recommend this place to anyone.

BEWARE. Dave told…read moreme to leave "his" store, after telling me Kratom is just as bad as heroin. I go to this store ALL the time and have for 2 years. He treats me rudely EVERY TIME I see him. I try to avoid him but went in after a 2 month break. This dude tells me he just signed a petition to have it banned (that trump is going to do it LOL) and he points to the Kratom and 7OH. I immediately ask why he works for a store that sells stuff he's personally against selling, he was just kinda speechless. Then he says Kratom (that shit) is killing people. I tell him no sir it is not, let's just not talk about this. (He's ringing me up which take 5+ minutes with this dude, he's the only one that takes that long and he asks me my phone number every time where every other employee knows it by now.) anyways, he said you can leave the store. I ask him if he is serious as I'm walking out and he tells me I'm not going to come in and "argue" with him. This place is a joke, and could never keep products in stock. You add in this guy... DO NOT COME HERE if you value not being treated like dog poop. This isn't the first problem I've had with this dude. He seems to treat women much better (like my mom) I've seen this over and over. Vapor maven doesn't not care and has not got back with me. To the owner of this store, this guy is running people out the door. I have a friend and 2 family members that were treated rudely by him as well. I posted exactly what happened on Reddit so people can avoid this place and company. This guy should not be working here, Kratom SAVES PEOPLES LIVES and you have employees that would push them back to street drugs!!!? . Do something about this!!!!!!!!!

A great place. Very nice selection past few times I've been there, but I ran into their worker Dave…read morelast week after work. Amazing service and a great conversationalist. Told me he 3D printed the wall decor and the trays that hold their products. He then helped me pick out my vape which is now my new favorite. Super cool place overall.

Great prices. Clean and organized store, super friendly staff. Prices are always well below…read morecompetitive prices.