This is my to go CVS and it has been here for a very long time…read more They just reorganized the store and unfortunately as a sign of the times, a lot of stuff is locked in glass cases. So you have to ask for a store associate to help you unlock the items you want. The positive side to that's is that there seems to be more room in the aisles now. There's also a phamarcy here and I believe they are either open late or they are 24 hours just like the store. Pretty tycpical CVS otherwise as far as what's available. The staff is friendly for the most part.

The worst of the worst pharmacy ever the staff was very rude. I went to pick up my medicine, the…read moreoverweight lady with sherry Blossom tattoo on her arm, extremely rude. Seems like someone forced her to work there. Don't waste your time here.

Excellent, pharmacist is beyond helpful and kind, always assisting…read more Prices are great!

Highest praise to the pharmacist; kind, helpful, knowledgeable, always willing to help. Igor the…read moreGreat!

I love Walgreens and so I usually always go to Duane reade but I had so many terrible experiences…read morehere with the pharmacy that I had to stop sending my medications here for pickup. Now, I come here once a year for vaccines but what's the point of an appointment? I scheduled an appointment but had to wait almost an hour. It's like this all the time. 1 star for the pharmacy, but I'd say 3 stars for the retail team so I give them 2 stars overall. The retail team is hit or miss.

Update: 3/24/25 Now that RiteAid is closed, most of the…read morecustomers getting meds from there are now at Duane Reade. They are always understaffed and the people working the drop off/pick up area are also answering the phones. You would think logic would prevail and they would have more staff that can handle the community. Most times the line is down the aisle waiting while staff ignore the line. It's terrible and always getting worse

I really appreciate this pharmacy, so much great people Pablo is a great person besides him…read moreeverybody is great they do work with you and understand on your needs

Love this pharmacy. The staff is always so pleasant & the pharmacist is eager to help, I had a…read moreproblem with my medicine not being covered and the pharmacist spoke with my doc and they worked it out for me. Thanks again Hallmark for caring!

Thank you sooo much to the kind employee a man let me use the restroom. I came in because I have…read moreurinary incontinance and needed to buy depends for myself and few other supples as this is my local cvs. The pharmacist was such a rude lady. She tried to fight me. She lied and said they had no bathroom and I would have to go to pizza place next door. It's illegal in state of New York to deny restroom unless it's actually broken. But it was not. I accepted it. I had feeling she was Lieing so I asked another employee up front. I went and came back to tell her she shouldn't lie about that. She yelled and me and scared me she said excuse me stay here NOW and was trying to get out of her spot with "I'm going to get you eyes" and I ran away to front and bought my stuff then booked it. Again thank you to that man I will continue to come but avoid that pharmacy section from now on. You should check your cameras the way she was about to come at me in front of customers was insane.

This is about the so call little snot manager in front of store.i tried to pay thru self checkout…read moremachine wouldn't take money tried several times .became over tried and ripped the bill piece was on the floor he said machinewont take it cause it's ripped.he did it .he asked me for another bill or credit card or cancel order which was all flu meds I said didn't have can exchange the bill 4 me he said no because it was ripped and had to be counted at end of night.it had a small tear which he made then wouldn't make it right he states he was manager but who knows

I've been a customer at CVS Pharmacy for a while, but the quality of service has seriously gone…read moredownhill. The experience lately has been frustrating more often than not. Some of the female staff members come across with an attitude that makes interactions uncomfortable and unnecessarily difficult. Customer service used to be a strong point here, but now it feels like an afterthought. Simple questions or requests are sometimes met with impatience or lack of professionalism, which shouldn't be the case in a customer-facing environment. Corporate really needs to take a closer look at what's happening in these stores and consider implementing better customer service training. A more positive and respectful approach would go a long way in improving the overall experience.

The correct address for this store #7881 is: 97-15…read moreMetropolitan Avenue, Forest Hills, NY 11375 (718) 261-1647 This CVS is accessible via MTA NYC Transit buses SBS Q52, SBS Q53 and Q11 Woodhaven Boulevard at Metropolitan Avenue followed by a reasonable distance walk between 69th Road and 69th Avenue. It contains a free parking lot. In the passage of my travels of Queens, NYC I needed a visit to patronized with conscious awareness using my two CVS coupons as I have a loyalty rewards card. With hope and desideratum, this CVS did heed the hope within my mind for printer cartridge of very limited stock readiness and their price is lower than Staples. The economic effects of stagflation in 2020s era is strongly felt financially as the value of the American dollar, unfortunately, has less worth and less purchasing power. I did not wait for an eternity when ringing the customer service bell as my requested item is hanging on anti-theft pegboard hook security device for loss prevention for printer cartridge. This CVS also carried my default favorite chocolate chip cookie brand, Tate's Bake Shop. Customer service is really average as there is only one cashier open and the other cash registers are closed. The cashier had to wait for an eternity for the register to unexpectedly reboot and stated she cannot open the other two registers but moved me walking to the self-service check-out register to ring-up. In my employment history, I had worked in two (2) retail brick and mortar store businesses and there is always one register that is closed because there is no cash intentionally, but during the holidays this register functions designated for credit/debit cards only payment intended to alleviate the long queuing line surrounding the cash wrap for customer efficient movement flow. I did received my sales receipt.

Pharmacy on the phone can be a rude experience. Asked why my refill is always days late. Response…read morewas: Do you get text alerts? I said "yes". She said: You will get an alert when it is ready and hung up. CVS is just on the next block...that prescription will now go there.

Attempting to pickup photos at approximately 10:10pm, the employee (male) was busy making jokes…read morewith another employee (female) and was rude and unhelpful. We had 6 items to pick-up, all on the same order. After pulling up the order, the employee found one item and then starting conversing with the female employee, clearly personal holiday related conversation. My wife told the employee, the order has these additional items, to which the employee retrieved one more then continued with his personal conversation. Again, reminded there are more items on the order then he retrieved one more item and then promptly ignored us again. This continued until he couldn't find an item then walked away, stating he couldn't find it. He then got dressed with street clothes and walked out the store. This degree of rudeness, flippant and inconsiderate behavior just seems unacceptable for a professional retail operation.

Excellent pharmacy with the personal experience rather than the Big Pharmacy . They call you when…read moreRx is ready, the staff gets to know you and they try very hard to make sure you are very satisfied. I would highly recommend this pharmacy to anyone and Everyone. My Mother lived down the block , my wife and I continue to use them . I go out of my way to use them and it's worth it. You won't be disappointed.

A great local pharmacy. Friendly help and a decent selection of greeting cards. Worth checking out…read moreif you're in the area.

Just ran into A& J Phamacy to pick up my prescription for the first time store was bright and clean…read more.. The employees seem to be happy to be working there very fast and friendly.. Shopped around and picked up a bunch of Great stuff on sale .... will be back soon to pick up some Vitamins. Great display

Great pharmacy, intelligent staff , they always greet me by name and are always there to helpread more

I called on a Wednesday to get the product on Thursday after 11 am. I called to find out where it…read morewas because I was going for a procedure on Friday. I asked if they could tell me where the driver was. I really needed the product. I paid ahead of time for it. Had I known they were not going to deliver it or were not able to I could have gone there myself!! Now I have to cancel my appointment. I also have to get a credit because I cannot use the product. They could have called me and let me know what was going on! I waited all day. This is not how to do business.

The staff here are unprofessional and rude. They missed 2 prescriptions orders! When I tried to…read moreexplain that they were missing the extremely rude Pharmacist and his assistant did not want to admit to making a mistake. To make it even worse the rude Pharmacist asked me if I just wanted to send the order to my local Pharmacy because my being upset and taking up for myself bothered his day. I had to ask if he was an owner or an employee with that attitude. Of course, not the owner so why try to treat the customer with respect? If you want low grade service please pick them.