We purchased our home's windows and one of its doors from Todd's company. We found them to be…read moreexcellent craftsmen, dependable, and great to have replace the builder's windows in our home with very high quality "new construction" zero maintenance windows rather than pocket windows which would have diminished our home's views. I highly recommend Todd's company. Their price was very competitive, not even close to the most expensive, but certainly not the cheapest. Buy once, cry once. One of the window companies he represents was the only one we found (we looked at many) that offered colored vinyl extrusions where we could have white on the inside and a tan color outside (never needs to be painted, even if surface is scratched). Lifetime warranty too! We recently hired him and his team for more work, replacing the screens with windows on our screened porch (no more cleaning up pine pollen). We had them add a custom bar top along the window sills. It looks great and is a wonderful way to enjoy the view of our back yard, even if it is raining or in the winter. Call him, you will be happy you did.

Marvin Windows are wonderful and we are happy with the product. Installation was great but I'm…read moregive 3 stars for several reason's. I kept getting told that they were waiting for parts but everything was ready. From quote to finish was almost six months for five windows. My complaint was the lack of respect Todd gave me. He refused to give me an invoice or even stop by to see if I enjoyed my experience. I know this outfit has a great reputation but for me I'll go with a company that is courteous and professional when I do the rest of my windows.

Our house needed new siding and new gutters, so we decided to go with Home Genius. The gentleman…read morewho did our estimate was great at helping us find a solution. In addition, the repairmen and the job foreman were on time each day and they did an outstanding job repairing our home. We plan to utilize their services again in the future. We recommend Home Genius for your home repairs.

DO NOT USE THIS COMPANY. There are way more options that…read morewill result in an easier process and better follow up. In short the work crew broke an exterior glass door pane to a sliding glass door. Accidents happen, poor communication and lack of follow up shouldn't. Home Genius blamed the sub and vice versa. Eventually the glass was replaced by the sub contractors father (yes seriously). After replacement it was foggy and dirty inside. After six calls to customer care we received a call back from Raleigh manager who of course blamed the sub and "would look into it". We got into contact via text only with our job lead as he has no voice mail. It was determined new glass would be placed back in upon our return from vacation out of state. To our surprise our home camera systems picks up somebody going into our backyard with a ladder and presumably working on the glass with no appointment, no permission and no contact with home genius. A text to the job lead to confirm was left unanswered. Likewise when the Raleigh office manager was asked for information regarding an appeal process, he asked if we would drop our 2 star google review first instead of simply meeting our request and providing info for am appeal. He still has not responded with info requested or followed up in any manner to see if our damaged property was replaced etc. The second glass replaced while we were not home but an unknown party is worse then the first replacement glass job and here we sit with zero assistance or communication from Home Genius. Customer Care reps have all been nice and courteous all 7 times we have called them. Just don't take the risk with other options available.

Need an 8'x36" Door ? - FANTASTIC service - and the quality and price cannot be beat. We met Rich…read moreat the Home Show. His company is https://www.screenmedics.com/ when we were . When I started to compare pricing for 8' door Installed, I got the following results for a Full Glass Door with Brush Nickel Hardware: * Lowes Larson Door $666 - Plus Installation * Lowes Pella Door $574 - Plus Installation * Screen Medic $512 - Installation Included http://doortechllc.com/deluxe-full-view-storm.html Screen Medic uses Door-tech Doors - http://doortechllc.com/ So Glad we found them.

I had some projects I needed help with and contacted Screen Medics. Steve called me back quickly,…read morewe discussed the projects with him giving so great recommendations. Took care of my projects. A-1 service. Lawrence

Amazing service and enjoyable to work with. I had all the windows in my rental replaced as well as…read moretwo sliding glass doors. Denis always communicated and kept me up to date. They were professional and did quality work. I have been recommending them to everyone.

Needed a quote for a new home build. Contracator said its…read morebest to finish the survey and septic first and then come back. Seems like a good idea.

If you are looking for doors or windows in the Triangle, save yourself some time and go to Kelly…read moreWindow and Door, Inc., a family-owned business and the only local ProVia showroom. We took the ride out to Cary to get a sense of the actual door, the finish we wanted, along with available options. Their sales specialist, David Boyd, was extremely helpful explaining the product line and Kelly's business model. David came out to the house and helped us find a door that fit our budget without sacrificing the look and features like glass we wanted. He took the measurements and explained the process from the point of sale to completion of installation. He walked us through the ProVia product warranty. We did our homework and got two more quotes, but Kelly was the clear winner in pricing and the fact that they are the only 'Platinum' ProVia dealer in the Triangle. Best of all? No franchise pricing games like the other two estimates. Their quote was transparent and actually more affordable than the 'big name' companies. While the price was more affordable, we looked at each company in totality. We highly recommend Kelly Window and Door, Inc. a high-quality experience!

When replacing two exterior doors, I met with Bill from Kelly Window & Door. He was professional…read moreand not pushy, and I thought I'd found a good company to work with, since they opened in 1994 and are locally owned. The premium doors are even made in an Amish area in Ohio. Bill just handled the deposit process, and Wes came and remeasured before ordering the doors. My doors were ready about four weeks early, and Mark called to schedule. Unfortunately, the polished sales front fell apart the minute the installation crew arrived. The installation crew arrived on time. Wes had already noted where they were to park, but they came to the front and insisted on seeing the doors before parking. I'm not sure why they needed to come inside without foot protection for an outside project. But that should have been my first warning of what to expect from this unprofessional crew. Early into the job, I started to hear arguing and bickering. It intensified at one point, and I thought there was going to be a physical altercation. They were angry, as one installer yelled at the other using phrases like "you're real f**kin helpful". This was the quality of the crew I was sent. It leaves a lot to be desired. They worked independently, and Door A's frame was scuffed up and left structurally out of alignment. Door B was unfinished, with a 3/4-inch structural gap at the top header and no foam or perimeter caulk. The weatherstripping was cut short and left completely square-cut instead of mitered, leaving an open gap where daylight poured straight through. The crew left an interior light on, which hid the light leaks during the day. The site was not fully cleaned, and there was paint on my property and the neighbors'. Harrold even attempted to clean the paintbrushes at my outside faucet. I contacted Mark, the operations manager, when I noticed the gap in the weatherstripping and sent photos so it could be fixed. I was told he'd send Harrold back around 3. So I waited all afternoon expecting him; he called me directly at 6pm and said he was going home first, and showed up at 6:20pm. Unprofessionally, he brought his wife along. With the poor job, I was surprised they sent the same installer back. Harrold's fix was botched: the weatherstripping wasn't symmetrical on both sides and still left a gap. The cut was supposed to be a mitered angle, as was Door A. Mark was on site at some point and didn't notice the damage to Door A's frame, the misalignment, the gap, the weatherstripping, the lack of insulation or caulk, or the fact that the crew didn't clean up fully. So it is concerning that the work isn't being properly inspected and signed off on. It took me a few days to notice, but that wasn't my job to project manage a certified dealer's premium installation. Kelly Window & Door promotes a "stress-free guarantee" that appears to be just words and marketing that they don't follow. They failed to deliver on the one-day install, dragging out the project despite the premium price. I expected a hassle-free experience and expected quality work from the installers. I contacted the president of the company, thinking he'd want to know about the problems and get things corrected. He didn't know the correct spelling of his installer's name. He seems out of touch with the day-to-day operations of his own company. Instead of taking accountability, he chose to gaslight me, trying to reframe missing insulation, raw uncaulked air gaps, and a total lack of perimeter sealing as a "cost-saving aesthetic choice" because the rooms were labeled for storage, "uninhabitable areas". But they are air-conditioned, making these doors permanent boundaries of the building's thermal envelope under North Carolina energy codes. The main office front desk staff took action on day two, moved my file to the warranty department, and they have been trying to help me resolve this. The warranty team, consisting of two technicians, both named Dillon, spent three full hours executing an extensive punch-list rebuild. They had to cut away the failing work; the structural error required heavy pounding to mechanically realign the interlocking jamb skins and apply spray foam on Door A to get it straight, and pack Door B's 3/4-inch structural gap with foam and caulk that door. The weatherstripping was mitered. The warranty repairs took almost as long as the botched install, which was four hours. Kelly Window & Door charges a premium price, and I expected a smooth installation with quality and vetted workers. The company did not value my time and kept me waiting all afternoon for the tech who couldn't do the job right the first time, instead of sending someone skilled. The company may have addressed the issues with the techs, but I never got a resolution. Based on how this was handled, I wouldn't use Kelly Window & Door for another project, as this was not the stress-free experience they promised but a headache.

We had Craig come out and remove an old storm door and install a new storm door. His communication…read morewas great and he was on time. Our new door looks fantastic! Highly recommend Olde Cabin Construction.

I had a problem with moisture in my interior walls. Craig and Scott came to assess my situation…read more After sharing that two prior roofers determined that I didn't not have a leaky roof, they explained that the moisture was coming from my crawlspace which I knew had a faulty and partially missing moisture barrier. They recommend encapsulation and as much as I don't want to do that, it may be what is necessary. I appreciated them making time to come to my home and help me out with their expertise. They did point out one problem with my roof that I will ask them to address in the future as my budget allows.

From our very first meeting, our experience with Eco-View Windows of Raleigh-Durham was…read moreoutstanding. The owner, Carl Cuttone, met with us personally and he was pleasant, knowledgeable, and refreshingly low-pressure--there were no upselling or hard-sell tactics at all. He took the time to show us photographs of his company's prior work and shared reviews from previous customers, which made us feel confident and comfortable in our decision. Meeting with him was genuinely enjoyable and set the tone for the entire project. Their quoted price was significantly lower than their competitors' quotes, which was quite surprising and they were the only company that was interested in cladding our front door surround, rather than trying to "hard sell" us a new front door insert, as the wood around the side light windows was deteriorating. The front door is made of solid mahogany, was in great condition, and it was important to us to preserve the door if possible. The window installation on our home was completed with great care and attention to detail, and the results look fantastic. The front door cladding looks amazing, like a brand new insert would have looked. The installers were professional, courteous, and clearly took pride in their work. They arrived on time, worked extremely well and efficiently as a team, and--something we really appreciated--left our home clean and tidy when they were finished. No mess, no hassle, just beautiful new windows. The final price was exactly the price they quoted, and there were no shenanigans. We highly recommend Eco-View Windows to anyone looking for quality products and a smooth, professional installation experience.

My wife and I wanted to get some replacement windows for our son and daughter in law. They are…read morerestoring an old farmhouse, and the to-do list is endless. There is a large bay window in the living room, and it really needed some love so we decided to replace this one. I called Ecoview and spoke to Carl, the owner. We went back and forth for about a week as he offered a variety of options and price points. In fairness, the week was because we had some trouble making up our minds because there were so many great options. Carl helped us narrow things down, and we opted for what's called the 7000 series. The windows were delivered to our sons house in two weeks. We were happily surprised with this because even though Carl had promised us two weeks, everyone else told us their delivery would be between 6 to 8 weeks. The day after the windows were delivered, the installers were there (4 people). They had the old window out, and the new windows were in in just a FEW HOURS!!! AMAZING!! In the world of construction and services, it's so rare to get a true professional, but we sure found one with Carl! 10000% recommend...

From the second, I contacted Masterpiece Windows everything went smoothly and professionally. Ken…read morewas wonderful Coming out to the house to measure. He gave me multiple options so I could make the best decision for our window choice. And Merric did the absolute most wonderful job installing the window. Excellent workmanship. I couldn't be happier. Just a side note , I am very particular about things and I am ecstatic with the final result. It is stunning!! I highly recommend this company. They are top notch!

We went with Masterpiece Windows for replacement windows and a screen door and we're so happy we…read moredid. They were very professional, on time, and friendly. They made the whole process a breeze. Everything was taken care of and looks fantastic!

I needed to reroute a downspout from a second story gutter to ground level pvc drainage. Gonzalez…read morehad a very good rating. I received an email asking if I needed a quote within minutes. The next morning by 9 am I was notified an installer was on his way. I got a verbal quote while Caesar was there and an emailed quote later that day with a follow up call. Service was performed by 1 the next day and completed in just over an hour. Caesar did a great job and was clued into exactly how I wanted the project to look. They even had the same color as my taupe 25 year old gutters. Quick, professional service with great follow up. Also the best price compared to others.

They installed some downspouts and had to cut through the deck - which is totally fine. But they…read moretore the heck out of the plank they made a cut through with a multi tool- scratching and marring the area all around their ragged, poor quality cut. Really shoddy work and just terrible. They also repitched the gutters to the extreme just dropping the ends to make quick work of it and so they look terrible. They then left out gutter wedges that I then had to call them about and convince them to come back out to put back in. They said via phone I wasn't missing any but I was standing under my gutters at the time and looking up at the gutters and could see them missing. The crew also left garbage from the project around my house. The scrap from cutting out the gutters for downspouts was just left on the ground, the park of the deck they cut out they just dropped on the ground. Really really poor quality work overall.