I have a 12-year-old Macbook Pro that was having charging / battery issues. Ravi was prompt in…read moreanswering my request on a Saturday via yelp, received my device the dame day, and diagnosed the issues same day. He was personable, knowledgable, communicative, and had the battery replaced promptly by the next day! I will use Ravi and Ace Computer Fix for future issues and highly recommend their services!

Ace Computer Fix Company installed a new hard drive in my son's computer, but our experience…read moreafterward was very disappointing. When we asked for the original hard drive back so we could transfer his data, we were given a blank hard drive instead. We later learned that our son's original hard drive had been thrown away. Losing access to his files and data is a serious issue, and we expected much better care, communication, and accountability with a customer's property. We've had better experiences in the past with Ace, but this was very disappointing. We'll be looking elsewhere next time for computer repair services.

Hugo was great, my hard drive crashed and he had it all fixed and ready to go in a few days!…read more Very nice and easy to work with and affordable! Give him a call!

We came into work this morning (Monday) to find our office phones not working. In a panic, I tried…read moreto do what I know to do, unplug the phones & router and wait a couple of seconds, and hope this works to reset the phones. However, that did not work. I made a call to Hugo, and he answered within the first couple of seconds. I explained to Hugo the issue we are having and was hoping he could come by today (on such short notice) and fix the issue. Thankfully, Hugo was able to stop by today and fix the issue! Hugo even showed us how to fix the issue if it were to happen again. Our phones are back up in running. If you ever need someone who is knowledgeable, reliable, quick, and friendly, I recommend you call Hugo!

Great computer company! Customer service is great very professional and timely with issues that…read morearise! Highly recommend!

Very professional, reliable, punctual and reasonable. I have been stressing over replacing…read moremultpile "ancient" computer at my business without the down-time and the hassle of installing new software and transfere the data ... Mr. Adi made it happen And he simplified it so much that now I can finally breathe. Thank you and job well done.

My laptop randomly crashed one morning and I took it to Best Buy who was not able to fix it or…read morefigure out what was wrong with it after 2 hours. Caesar was able to diagnose and tell me exactly what was wrong with it right away!!! He is a miracle worker and is incredibly knowledgeable. I highly highly recommend this business. If you need answers and a solution, Caesar has them!

The Computer Doctor is hands down the best IT/computer professional I've ever worked with. Cesar…read moreRamirez has been taking care of all my computers, including my business and home systems, for over 20 years. He's knowledgeable, reliable, and always gets the job done right. I trust him completely and wouldn't go with anyone else. The only problem with this rating is that I wish I could give more stars than just a 5-star review.

Had a great experience and will be coming back, if my computer ever breaks again…read more Fast, detailed, and fair priced

Went to have my laptop fixed, took my money, kept it for weeks, gave it back to me still broken…read more Never again.

You guys are great. Thank you Leon for repairing my screen, my phone insurance covered for them to…read morecome to my location and repair on site. He is very kind and thorough, and fast. I appreciate it very much and (hopefully) won't have to have another repair, but will definitely come here again if needed as well as recommend this place to anyone who needs a repair.

My phone went wacko on me. It kept turning on, off, on, off, than a little robot appeared on the…read morescreen. Under it read "ERROR", no kidding Samsung! I freaked out and the next morning I drove to uBreakiFix. The young man who assisted me was super. He took my Android phone and went to the back room. A couple of minutes later he reappeared with my phone. Whatever he did to fix my phone and get rid of, the .... "ERRORROBOT" was a miracle. I told him he's a fine and honest young man and that his mom should be proud of him for helping me with my problem. Of course he smiled and said thank you. I would definitely recommend this store to anyone with a similar issue with their phone or any electronic device messing-up. I will be telling my family and friends about uBreakiFix and will absolutely use their service in the future as needed.

Worse place ever I dropped off a tablet and it was broken when I got it back the button was stuck…read moreand they said it was already like that!!!!! They don't deserve 1 star

Carlos is the man! He has helped me out twice now, and both times been extremely friendly, prompt,…read moreand provided a quick turn around. I highly recommend reaching out to him for any computer issues you may have!

Called Mathew IT after looking up on the Internet local providers who could help either autoCAD…read morerelated computer issues. They were an absolute Godsend as they were able to fix my computer issues in a timely manner and got me back up and running. I will definitely be using their services in the future.

Usually I use the Geek Squad at Best Buy. But since they closed their location in South Temecula,…read morethe Murrieta location is not convenient. I thought there has to he another business that repairs computers. After reading all the 5 star reviews about Matthew's IT, I decided to give them a try. They were professional and their communication was great! Unfortunately for me they diagnosed that my laptop was beyond repair. To my surprise it was a no charge for this service. Even electricians and plumbers charge you around $75 just to diagnose the issue. When it comes to any computer issues in the future, Matthew's is my go to place!

Huge shoutout to Gonzo at the Apple Store in Temecula! He was absolutely amazing and deserves some…read moreserious recognition. For almost two weeks, we were bounced back and forth between Apple Support, AIG, and the Apple Store, following every instruction we were given but still getting nowhere. Gonzo was the one who finally took action and actually helped us resolve the issue. After all the frustration, his willingness to step in, listen, and help made such a huge difference. He seriously deserves a raise or some kind of employee recognition. Excellent customer service. Thank you, Gonzo!

I visited the Genius Bar for a battery replacement on my iPhone 13 Pro, after making an appointment…read moreonline. Making the appointment was convenient. When arriving late Saturday afternoon there were plenty of team members available for arriving customers. I arrived about 30 mins early, so they had me wait closer to my appointment time to get checked in. A team member checked us in about 10 mins early and assisted me right away. Christian explained the process and had me sign some agreements. Check in was quick and it only took about an hour for the service, so we grabbed some dinner nearby. After the battery replacement my phone is staying charged and hopefully I can get another few years use of my phone before upgrading. I would highly recommend the Apple Store for device service of any kind over Best Buy. A week prior I made an appointment with Best Buy and found they have limited supply of parts. Best Buy ended up calling me to cancel or reschedule my appointment, so I opted to go to Apple directly--same price anyway.

Great guy, very helpful and knowledgeable. Genuinely cares to help and may get busy sometimes with…read moreresponding but is still a 5 star service in my eyes!

DO NOT CONTACT UNLESS YOU WANT YOUR COMPUTER HELD HOSTAGE FOR A YEAR. Contacted Mcpina for computer…read morehelp. He answered promptly and tried to help diagnose over the phone. I appreciated that and decided to take my computer over when we realized it wasn't a simple fix. It took several weeks before I had to reach out for an update. Apparently he had a surgery and admitted to neglecting the computer and failing to communicate. He told me the fix in which case I told him I agreed and to make the fix. Again radio silence. This time months later I reach out and he apologizes and He mentioned since he had it for several months he was willing to fix it for the cost of parts. I agreed. Several months past and at this point I was fed up and reached out again. Same thing , admitting to neglect and apologizing for lack of communication. Very lame to take in jobs and not be transparent with clients. When I went to pick up my computer he made sure to brag about a super computer he was building for a client. LIKE I CARE. Shitty service would never recommend. I have communication with time stamps to prove. Zero stars