Guilford Glass has done repairs for us three times in three years. These were a house window, a…read moregarage window, and a door window. Each time Ron and Tracy worked to make the repair with attention to cost and convenience. We really appreciate how they do business. Sue (Madison)

Called and they were able to come the next day. Super efficient and did a great job. Very pleasant…read moreto work with!

The team at Clinton Glass is extremely helpful and the quality of materials is outstanding! I…read morehighly recommend Clinton Glass!

I am writing this how disappointed and dissatisfied we are with Clinton Glass. Clinton Glass was…read morecontracted to replace eight 6ft long x 2 1/2 wide pieces of glass roofing in our kitchen. After the job was complete we noticed the following: -A piece of copper fascia board was left hanging off the front trim where the glass was installed. The screws on this over 20 foot long piece of copper were pulling away from the house. Clinton Glass was aware of this before project started. They said they would address it. They simply screwed a board in over the board that was hanging off and left it. If I didn't climb on my kitchen counter to see what they did I would not have known. -They came back and addressed this issue. Unfortunately at the sometime we noticed that there were large gaps left between outside and the glass they installed. The gap is so deep that I am able to stuff 2 rolls of weather stripping into each area they have left open to the outside. -We have condensation on every piece of glass that is exposed to the outside. Again each one has a 1 and 1/2 gap directly to outside. -Owner who gave quote never came to job site while work was being completed. -I was told to not to have any water run on the panels or they will leak. I do need to clean them and can't clean them unless I run water on them!!! -Emailed 2x for them to come back out. Upon them coming out, they were 45+ minutes late, more time I lost at work over this project. Mike the owner had nothing to say in the less than 30 minutes they were here. He only let his employee Judd speak to inform me that they were "only contracted to replace glass" and nothing more. Told me it needed to be insulated and they have no idea how that can be done or who can help me. -We have spent over 12k on this project. We are beyond frustrated and annoyed with Clinton Glass and the owner Mike Spots. In my 30 years of homeownership this has got to be the worst experience I have ever had.

Hands down, this is some of the laziest customer service I have ever encountered. For starters, I…read moreput a claim in through my insurance agency for a cracked windshield back in January. It's currently mid-June and my windshield has yet to be repaired. Let's take a trip down memory lane on how we got to a situation where five months later, I still am driving around with a cracked windshield. January: I file my claim. I set up an appointment. Things are going great. A few days before the appointment I get a call. My glass is unavailable. They have to reschedule, but they really don't know when it's going to be in. February: Where's my windshield? How do I even get through to a person at the New London store? Don't worry, we'll get it to you soon. March: Where's my windshield? Oh - we couldn't get ahold of you! (THEY NEVER CONTACTED ME) We sent it back! We'll call you when it comes back in. April: I go on vacation... and life takes over. But no one from Safelite contacts me. May: I contact my insurance agency in frustration. Finally we get an appointment scheduled in June. Today: Today was my appointment. My husband took off work from 12-5 today. I even got an email saying they scheduled a tech. At 4:30 he contacts me because no one has shown up. I call the number on the email and after saying "representative" a few times, I'm connected with an employee. She assures me that I'm still on the schedule, but if the tech doesn't show up by 5, then please call back. 5 PM rolls around and no one. I call back and I get a voice recording.... with no voice mail option. We call the insurance agency. They have no way to contact anyone at the company either. So where's the windshield? I don't know. Where's my technician? I'm not sure. Will my windshield ever get replaced? You've got me. Will someone ever call me back? Highly doubtful. Will Safelight Customer Service comment on this post and encourage me to call some number only to talk to artificial intelligence? HIGHLY LIKELY.

They cancelled first 2 appointments, Then i prepay and while im on the phone with them there trying…read moreto reschedule. The guy pulls in and leaves and tells them I cancelled and I never spoke to him. Lady on phone says its a mistake and then blames me saying I refused to pay. I have the settlement money and pre authorized payments. They offered me a 4th appointment and told me there tech is really good. They declined to send tech so I can speak to him about how we never talked. Claiming shes not going to send him here to fight. No one said anything about fighting. Its about accountability and service. Which safelite doesnt offer. Dont waste your time here if your busy. I will be sending corporate a bill for wasting my time.

Anderson Glass has been here for a long time. I applaud small businesses with staying power. They…read moreobviously are operating right. I dropped off two window screens and a door screen for screen replacement mid morning expecting them to take a couple of days to complete. To my surprise they were ready for pick up that afternoon! Staff contact on the phone and in person was professional and friendly. I was satisfied with the service, the results and the cost.

They replaced the windows in my office. They were very helpful and communicated well througout the…read moreprocess to minimize the disruption. They were very efficient and easy to work with.

I had the pleasure of hiring Mr. Holmes for some renovations and he was always punctual, respectful…read moreand reasonably priced. Highly recommend if you're looking for a handyman near the CT coastline!

From the owner: Holmes Improvement LLC takes care of all your needs:…read moreInterior/exterior painting Carpentry Furniture/cabinetry painting Furniture modifications/repairs Picture/mirror/window shade Install Powerwashing Tiling Drywall Decks & Framing Demolition & much more! With nearly 15 years of experience dealing with interior/exterior painting, and over 5 years of experience providing carpentry/trim work to customers across the shoreline, I understand what it takes to get the job done. Licensed & Insured

This my third year with Fish Window Cleaning and they are…read morealways timely, friendly and they leave my windows sparkling. It is easy to reach the office and speak with someone.

The women that I worked with for pricing an appointment was super sweet. She sent out the a person…read moreto estimate immediately and gave me a very reasonable price based on my need for both inside and outside, screens, and window incasings. My window are the rollout type of windows on an A frame house to set the scene. What arrived to do the actual work were teens, not that I age discriminate but I don't think they were old enough for Rate at R movies yet. But hey so I thought they are young and had the energy to do the work, right? WRONGO! The quality of their work was laughable...to a point since I was paying them. They got to "work" one kid on the outside with a MY hose not a powerwasher...and the other inside, there was a 3rd boy but he must have been the projwct manager because I saw him once. When the kid on the inside "finished" the 1st window he asked me if it was okay? I went over to look and I'm like which window did you do? It was so bad I couldn't see the difference. He literally took window cleaner sprayed the window and wiped it clean....that's it! The screens and the inside casings were not touched. I showed the kid the order which listed screens and casings. His comment oh I didn't know that, he quicky did a once over. When they were done with the reachable windows I asked them about the high windows, ya know the ones I can't reach and hired them to do, one boy said wow sorry we can't do those high top windows we don't have a big ladder. I showed him the quote again and he said well we can't do either inside or out. I stood there in a amazement. I could barely get words out I was in shock. I gave them the check and sent them off. Sorry no tips I lost enough money on this. It's no wonder they call themselves Fish Windows, it's not just in their name but they apparently use fish to clean them too. My windows were worse when they left and I ended up redoing the ones I could reach. No I didn't call them, to say what? tell them they suck? Nah not to mention...A. I didn't want them back and....B. I'll just hire another company this season worth the money.

Rob's real nice guy and takes his work seriously I'd call them again. The motion sensor light…read moreoutside still stays on once it's triggered, but I'm sure he'll come back and fix it when the weather gets better.

Quick response And arrived exactly when he said he would…read more Went to work promptly and resolved the problem. I definitely will be recommending your company

I had DNA Kitchens gut renovate both my kitchen and bathroom in my Brooklyn apartment, and I'm so…read morehappy with the result! It's kinda hard to describe my style, but I really enjoyed working with Ady (designer) along the way. She worked with me meticulously until everything was perfect, even when we had to change the designs halfway through (they couldn't tear down a wall that had some heating pipes). I'll post some pictures after I clean up all the dust and do a little organizing!

It's still in progress... so I will update this review. So far, it's been 5 months and nothing is…read morefinalized!! Why?? I wish I knew this before I paid the deposit to commit. This was totally not what I expected!! They do have nice kitchen fabrication but not much for the bathroom. I hope they are little more easy to communicate and quicker to response. I will update with picture and more details when it's done.

I sent out some single string electric guitar bridges to be powder coated on April 1st. Established…read morewhat it would cost, agreed on the price which I agreed to be $350 and so I sent the package of parts. I did not hear from them for months understanding that they may have a back log so I called them. They verified that they received the package, then.... absolutely nothing. Contacted them several times in an effort to establish a timeline, they never returned my calls and never once picked up the phone to talk to me. I asked for a timeline, they ignored the message and every message I left after that until Wednesday August 12th. Since they never answered the phone again I had my wife call them on her phone. Upon replying my wife handed the phone to me. To say the least they were utterly surprised, looking for a hole to crawl into, literally stammering. The person on the phone who refused to give me his name said that he would promptly send me back my parts...I have zero confidence in this. Giving him three days before I report the matter to small claims, then see if I can escalate this issue further. To be clear on this, no money changed hands, I am demanding my parts be returned with fingers crossed since they already told me once before that they forgot what they did with my parts. This company is a sad, sad, joke. Just happy that I was not having a car fixed or something else more critical.. They do not deserve the 1 star that I have to leave.