Never open Parking lot is always empty…read moreLights are always off Never seen any staff Doors are, always locked I have feeling they are out of business As a for sale sign is posted out front

This Menards has almost anything home related you can think of. It is the Target of home stores -…read moreI recently went in for a few things and ended up coming out with a full cart! The reason for this: great prices. I was really impressed with the variety of home goods available and the prices being so reasonable. The customer service was mixed - I had a few bad experiences asking for the location of items, as the store is so big, and the organization doesn't necessarily make sense. However, there were some employees whose helpfulness made up for the few bad experiences (thanks, Dakota!). From pet food and care items, to home organization/storage, to cleaning supplies, paint, gardening/outdoor, and everything in between - do yourself a favor and check out this Menards. I will definitely be returning for my home needs.

Bought Cardell cabinets in February to use in our kitchen remodel. The final correct cabinet was…read moredelivered in September! Multiple poor quality pieces (staples showing, drawer and door sizes different, glue oozing) delivered by RXO who consistently had delivery dates and time issues. Contacted Cardell with documents of issues. Told to contact Menards. Sent info to Menards corporate office as advised by store manager. They responded that the order was completed. No apology. Contacted RXO who apologized and offered a gift card for our trouble.

This Ace always has friendly staff greeting you at the door and has the small little replacement…read morepart that I need. Today I walked in, and showed the gentleman in the front a broken drain O-ring. He said he was sure he had a replacement and had someone meet me at the service counter. Within 5 minutes, the very competent young man found the replacement and also gave me a size up and down, just in case. I highly recommend this Ace for all your small part replacement needs.

Great place. Always willing to help. Very friendly employees. I always find what I'm looking…read morefor. I really prefer it to the big box stores!! Always very reasonable.

Needed help finding a replacement bolt for a bicycle fender. Staff was very helpful in finding…read moreexactly what I needed and matching with a replacement. It's not the biggest ask of a hardware store, but they had what I needed, were friendly, and it was a quick and easy visit. Thanks!

Like the neighborhood Ace Hardware stores that I used to depend on when I was younger. Helpful…read moreworkers who don't run away from questions like at Menards or Home Depot, though the inventory is lower than the big box stores. Great deal on soil from compost, good deal on bulbs for Fall planting, and I got help to replace a toilet seat. Turns out there are only two common shapes for toilet seats, and replacing a broken one isn't hard at all. I did it without even a You-Tube video, but I did get a helpful Ace Hardware worker. Plenty of parking.

I drove out of my way to this location to see an item in person that was noted to be in stock at…read morethe Franklin store on the Home Depot website. A few observations about the store itself. Immediately, when I walked into the store proper I noticed that the store is laid out differently than every other Home Depot location in the area. No biggie. But, it's a noticable, brief adjustment. The indoor plant section was very small in size and selection. I won't ever come back to this location for indoor plants. In contrast, the Holt Avenue location has one of the largest and nicest indoor plant sections of the Home Depot stores in the Milwaukee area that I have visited. We went specifically to the Franklin location in need of new mailbox and mailbox post. I know nothing at all about mailbox replacement. I bought a house a few years ago. I knew that there would be grass to cut and snow to shovel but I had no idea that one day I'd come home from work and my mailbox would have died. At the Franklin store a staff person saw me peering quizzically at the wall of mailbox accoutrements and asked if I needed help. It must have been written all over my face. Yes, girl. Please. Help! The staff person was so personable, helpful and spent a good bit of time with me. I walked away from our interaction with my questions answered, clear next steps and feeling much more knowledgeable about the entire mailbox situation.

We never had a better shopping experience in our life thanks to their employee Cat at self check…read moreout. The store was in perfect order, the temperature inside also perfect. As my wife and I entered the store we were happily greeted by Cat. That put my wife and I in a way better mood because we didn't even want to be there but we had to get a project done. Thankfully Cat was there to lift our spirits and on top of that she also asked us if we needed any help finding anything and she pointed us exactly in the right direction! Nice job Cat! Extremely high value employee !

Warranty exchanges are handled poorly, regardless of whether a customer provides proof of purchase…read more Additionally, the store's inventory is limited, and the management lacks professionalism and customer care. Based on this experience, I cannot recommend this store.

Not always the best known brands or complete stock, but helpful and friendly staff keep me coming…read moreback for great prices and good deals.

I live in Franklin, Wisconsin. I go to Harry's for almost all of my needs. The people at Harry's…read moreAce Hardware have always taken very good care of me when I come in. The older salespeople who work there are extremely knowledgeable. More so than the BIG BOX stores. Thank you, Harry, for excellent service the past 25 years. I will miss you. Moving to Tennessee. Mike Buelow

I normally go out of my way to support small businesses, but unfortunately this is one place I…read morewon't be returning to. I placed an online order after checking the website, which showed the part I needed was in stock. I arrived about 30 minutes later, assuming it would either be waiting at the front counter or that I could simply pick it up myself. From the moment I walked in, the cashier acted like answering my question was an inconvenience. He sent another associate to help me, and she provided some of the worst customer service I've experienced. She made me feel like I was inconveniencing her by asking for the part and told me I should have waited for a confirmation email before coming in. I understand that businesses have procedures, but there were more employees than customers in the store--only about four customers total--so there was no reason for such poor customer service. A simple explanation delivered with a positive attitude would have made all the difference. I chose to pay more for the part specifically because I wanted to support a local business instead of ordering it online. Instead, I left feeling like I was treated as a nuisance rather than a customer. After reading many of the other reviews, I can understand why people have had similar experiences. Unfortunately, I won't be returning, and I can't recommend this business based on the way I was treated

Friendly and helpful Service, Huge selection of Tools & Supplies, anything they don't have they can…read moreorder and have quickly. Quick & Free Delivery on Orders, usually can do it same day. Competitively priced

From the owner: Farrell Equipment supplies the construction industry with the latest contractor equipment, masonry…read moretools, concrete supplies, custom rebar fabrication, power tools, rental equipment, and more. Headquartered in Eau Claire, WI with multiple locations across Wisconsin and Minnesota including Appleton, La Crosse, Madison, Milwaukee, Rochester, St. Cloud, Twin Cities, and Wausau.

Beautiful day, great parking spot. Now there's chocolate froyo (I personally think it taste like…read morefrozen hot chocolate) vannilla swirl froyo instead of strawberry sorbet& vanilla. Very well staffed today, order was out QUICK and with happy looking employees. Picking up a few more things, I think this place is so bc Ute and so innovative.

It's nice that I'm always able to find someone to help me, even though this is a very large store…read more They're always helpful and make sure they find the answer to my questions. They actually take me to the location where to find my item, rather than just saying oh go to aisle 13, like other stores do. The store is always clean and well organized. I think the prices are fair and comparable to the quality you are getting.