Very good builder and I am the happiest customer , we had a great experience with the management…read moreand construction department and the services are good

We purchased a home in Dublin, CA in 2021 from Brookfield. The post closing experience was a year…read morelong nightmare due to numerous quality control issues. In our post closing experience we had filed some 50-60 tickets for issues. After two years of ownership, we got most of our issues addressed, but it was a long fight and it left a very sour taste in our mouths. Overall the home is quite beautiful but the failure was in the execution, hence why I'm giving two stars instead of one. For comparison, my family and my parents have lived in a number of new construction homes over the last 20 years. I have a lot to compare with and have seen what is a reasonable standard. This builder is using lowest level talent in trades. We had several big ticket issues which required large fixes. We had an incorrectly installed electrical option which took 6 visits to correct. Two of the visits resulted in electrical code violations. Brookfield was trying to save effort and deliberately wired our outlet incorrectly because it was a cheap way to solve the issue but the fix was unsafe and illegal. We got the city involved. Our wood flooring was installed unlevel due to poor subfloor preparation. The spec for new floor installation from the manufacturer is pretty stringent -- no more than 1/4 inch deviation over 10 feet -- and surely we had several large humps across our wood floor. This was a two week project where we were moved to a hotel and our furniture was moved out of the home. Funny enough, during the repair, the tradesmen made the same mistake again in the subfloor preparation but luckily I was able to catch it before they installed the wood floor. We chose to stay home for the second week as I had to make sure I was personally inspecting the work every day else we'd risk having to have the floor ripped up again. Over half of the windows had substantial scratches in them. These are scratches deep enough where you can feel it when you run your fingernail over them. Brookfield of course tried to tell us that you have to be able to see the scratch from 11 ft away before they can replace it. I don't know how the bar got this low in quality standards, but a visible scratch of any kind is unacceptable. I don't know what the problem is, the builder hiring amateur cleaners or Milgard the window vendor's incompetence, needless to say this was a ridiculous argument. Through a lot of persistence we managed to get all of them replaced. Interior doors were all incorrectly installed. Through the manufacturer they state that the jambs on the doors must be trimmed to place the door at the correct height above the flooring. The tradesmen who installed all of the doors ignored this step which resulted in all doors being 1-1.5 inches above the finished flooring. This is large enough to stick your toes under the door to the other side and has consequences for noise, light and privacy. In addition the doors were not shimmed properly to create the correct gaps between the doors and the jambs. At night when a door is closed but a hallway light is on, you see light blaring through the cracks lighting up your whole room. In addition some doors were so poorly installed you could pull the door past the stop. This was a big fight. And of course, the fix was a solid B- work, although the main issue is repaired, you can see the scarring of retroactive work. There are also numerous technical issues with the design, specifically around HVAC. It seems that many modern builds are incorrectly sizing systems and this is no exception. This home included a Mitsubishi Electric VRF system with 8 heads. Although the system is quite nice and very advanced, it has a large learning curve and has a lot of incorrect setup. Ultimatley though, I believe the system is not properly sized for the home. The 8 interior heads leverage a single large 60k BTU condenser. The system cannot ramp down enough to serve one head and results in over heating/cooling. This required a lot of in depth research in my part to modify the system to perform properly but I worry about its longevity. Out of box the system was delivered in such a way that led to significant over heating/cooling in many of the smaller rooms (+/- 6 degrees). Imagine a baby room that's supposed to be 72 but is heated to 78+. We did get a lot of fixes done. However this was not without a year of blood, sweat, and tears. The builder will drag their feet, take weeks to respond to you, keep stringing you along months at a time, and sometimes walk back and say they won't do something anymore. They will gaslight you and tell you that your issue is normal, standard, or otherwise to get you to back down. On multiple occasions this required escalation to the VP of construction to re-explain our case. Over the year our context was lost because our warranty reps kept quitting. This is the state of new construction in 2020+. They know homes are in demand in CA and assume you will just take whatever you can get.

My husband and I just visited their new properties in Fremont (Morgan Square). I've visited a lot…read moreof model homes in my life (because my parents just seem to think this is a fun thing to do on the weekend) and the sales office here didn't have the feel of a real estate office at all. Have you ever been to an upscale apartment complex when they have about 10 vacant units? These people were employing the same sort of tactics. I guess it's difficult to sell something for way more than it's worth. When we asked to see one of the smaller models, the agent actually looked at my husband and said, "What? Is it just price?" No...it's not just price, it's price/value. Also, I don't think you need to try to make me feel bad about asking to see something that cost $600K. Could it be that we don't understand why anybody would want 4.5 bathrooms in a 3 bedroom house and didn't think that $900k was a dream bargain for that? I have to give them an extra star for green certification...and a few of the models did have kitchens that were pretty breathtaking. I think if I did own one of those town homes I would just sit in the kitchen all of the time and never leave. Judging from their website, that seems to be something they're quite fond of. They're also quite fond of wood chips...which I hate. Please just let me do what I want with my 2x2 patch of dirt. Also, in a period of economic downswing with a crappy housing market...you're going to have to work harder for my money than that.

Their warranty guy Shane was great, and clearly made an effort, but just so incredibly many…read moredefects--too many to name. Efforts to fix them were mediocre at best. Plenty of great builders out there, so buy in one of the other folks communities.

Overall well made house. The problem is totally mismatched single-stage HVAC equipment for a 2 zone…read morehouse. After 6 years of occupancy both the Carrier furnace and A/C had to be replaced - big bucks. A single stage with a one phase zoned system would have worked perfectly. Many neighbors have found leaking roofs, drains and cracks in their new homes. Buyer Beware. Make sure you totally check the functionality of your equipment with competent 3rd party company - even with a new house check everything.

Bad service with their warranties, these new homes are a joke, not all and cheap materials used…read moreand appliances, things do not last long, It is not worth the price we paid for 4 years ago when it was new...they charge every upgrade...I will be surprised if the house last long esp. the fence, and HVAC systems,,had issues already and few other homes have same issues.....besides paying the Mello Roos, HOA and property tax it is a expensive place..The neighborhood is ok...if I had a choice I would not live here...people are not all friendly they mind their own business...not all but most of them...I try to be friendly say hello.. You are basically 4ft from house to neighbors fence we share. You can hear everyone and their conversations if the windows are open or outside in yard or front...noise carried throughout...each to its own...this is not a place I want to raise a family or live...but I am here I just how to deal with it...

Working with Baird Development and Construction was painless, professional and helped us bring our…read moredream home ideas to life. The whole crew is professional and courteous. They listened to our concerns and helped us over come obsticals during our home renovation. One example of helping us bring our vision to life and improving the vision, was the lighting in our home We weren't sure what to do about lighting in our house, some rooms have vaulted ceilings and others don't. I am not a huge fan of floor lamps and didn't want giant globes all over the place. Josh and team came up with doing recessed LED lighting in all the rooms. Let me tell you, I could not be happier. The lighting looks fantastic and really pulls our home design together. If you are looking for a team to help you rennovate your home floor to ceiling, I would absolutely recommend contacting them.

Our kitchen remodeling and flooring were done by Construction & More Fremont team recently.The job…read morewas well done by them with professionalism and met the expectations.Thanks for Avi and Joseph for their support throughout the project.

Beautiful Bathroom Remodel - Great Experience from Start to Finish…read more This was our first home remodeling project, so we really didn't know what to expect. From the design phase all the way to the final inspection, the entire process was smooth and easy. Tony and his crew did an excellent job and paid close attention to every detail during construction. I was also worried about the mess and dust that usually comes with remodeling, but they were very careful and cleaned everything at the end of each day, which we really appreciated. Thank you Joseph and Avi for coordinating everything so well. We absolutely love our new bathroom!

Great friendly place for Architectural Design (Customs, Remodels, Additions, Accessory Dwelling…read moreUnits, 3D Renderings, Animation) and Building Permit drawings! Also a great place for quality prints (The Blueprint Shop)!

Our project was a major remodel practically the entire house was rebuilt (with 2-3 walls left) due…read moreto fire. Michael S at MHD was assigned to our project and performed exceptionally. He has a knack for taking what we envision and creating plans spot on to our design intent. He helped us pick various design elements that are consistent with a modern farm house home. The turn around town for his work was days not weeks and his personal and professional demeanor is a welcome surprise. We would love to work with Michael and MHD again in the future.

I hired Prime to renovate my kitchen - countertops, backsplash, cabinets, electrical, freezer, etc…read more They also helped install a new bidet toilet for me. Overall the experience was very good; Elijah and Bryan were super friendly and responsive. Eli was very patient and accommodating as we discussed several different potential change orders, from new windows to painting, to other misc. things that popped up. Bryan Luna was especially a pleasure to work with. His attention to detail and proactivity to solve any little thing I mentioned was definitely the highlight of working with Prime. Their contracted electrician, Hector, was great as well. I also think they did a great job building out a cabinet to fit our freezer next to the matching fridge. Their master carpenter managed to salvage our existing wood to make it match perfectly. Definitely better than what I'd expect from even a carpentry specialty contractor. I will mention that it wasn't without some snags. Prime deals in volume so they're very busy. I think because I had delays in sourcing a freezer I ended up not getting a dedicated project manager for some time. We had timeline issues made worse with holidays. This caused cascading delays which inevitably pushed back my move in date a few weeks. When I finally did get a new project manager, they ghosted me (later on I found out they had a family emergency). Eli had to step in again to help. Another thing is that their pricing is quite opaque. The estimate will break down prices by milestones, but they repeated told me that it's not a valuation of the milestone itself. This made it nigh impossible to understand if I wanted to contract out specific pieces of the project (e.g. flooring). Design was OK. I felt that the designer was very busy. Sometimes very responsive (5min replies), sometimes not responsive at all (no reply). I wish I had a better, more thorough back-and-forth session about the intricacies of the design. But we made do. Ultimately, the designer made a render and helped point us to some vendors, but from there we had to make our own selection alone (cabinets, handles, pendant lights, faucets, etc.). I did appreciate her presence when we picked out countertops, though. All in all, I think this was a 4.5 star job, but I'm rounding to 5 because of Eli and Bryan :)

We contracted Prime Design & Build to remodel two bathrooms, a laundry room, a staircase, and to…read moreinstall hardwood flooring. Overall, the project went well, and we're happy with the final results. Bryan, our foreman, was a strong asset to the project. Even though he was managing multiple jobs at the same time, his responsiveness and willingness to go out of his way to address our concerns made a big difference. Because we were home throughout the process, we were able to catch issues early and communicate them directly to Bryan, who consistently followed through to resolve them. What Went Well: * The tile and flooring subcontractors were excellent - their craftsmanship and attention to detail truly stood out. * Bryan, our foreman, was responsive to texts and phone calls, listened to our concerns, and made sure they were addressed. He even designed a bi-fold closet door for us, and helped pick up all the material to build it. * Bryan also took the initiative to handle several unfinished items himself, which we really appreciated. * The post-build cleaners were top-notch and left the space in pristine condition. * Throughout the project, everyone we interacted with was professional, courteous, and conscientious. There were no conflicts or issues, which made the experience comfortable for us. Areas for Improvement: * The timeline was a pain point. While we were originally told the project would take 6-8 weeks, it ended up stretching to 12 weeks. * The design process fell short of expectations. Because Prime's in-house designers weren't available, our design work was outsourced. We only received a full design package for the master bathroom. As a result, we ended up creating our own renderings for the other rooms to help communicate our vision to the team. That said, we were very happy with the design and material selections for the master bathroom they did complete. We just wish the same level of attention and design support had been provided for the rest of the project. * At times, resource availability was limited, likely due to workers being assigned to multiple jobs. This led to workflow inefficiencies and delays. Toward the end of our renovation, our foreman Bryan had to personally step in to complete several tasks, such as installing faucets, shelving, and baseboards. He managed to get it done in between site visits and meetings, which we appreciated, but it also highlighted a lack of available crew to close out the project. Despite these few challenges, the quality of the work met our expectations. We appreciated the team's effort and the final outcome.

We were in an absolutely desperate situation when we found Chris and his team. Our home renovation…read morehad turned into a nightmare -- our previous contractor left our house completely gutted, uninhabitable, and in total disarray. We had lost money, time, and hope. Then, out of nowhere, we came across Chris, and from the very first conversation, he showed compassion, honesty, and genuine care. He couldn't believe what had happened to us and made it his mission to help us get our home and our peace of mind back. Chris and his crew started immediately and went above and beyond in every possible way. Since we were living in the home during construction, he built us a makeshift kitchen, secured areas without windows, and made sure we were comfortable and safe while the remodel was underway. His workmanship and attention to detail were outstanding -- he not only fulfilled our plans but added thoughtful extras, like a beautiful half bath we hadn't even imagined could fit. He stayed within our budget, communicated clearly, and treated our home as if it were his own. Beyond his skill as a contractor, Chris is an exceptional interior designer. His vision and creativity transformed our space into something truly stunning. His team was professional, respectful, and a pleasure to have around every day. After such a terrible experience before, finding Chris felt like a miracle. We can't recommend him and his company highly enough -- they didn't just rebuild our house, they restored our trust and made it a home again.

I would give more stars if I could! Chris and his team at Ruggieri Construction did an amazing job…read moreon our kids'/guest bathroom remodel. From the very first design conversation to the finishing details, they were professional, responsive, and easy to work with. They helped us make smart layout and design choices that completely transformed our small space into a beautiful, functional bathroom. The quality of their work and attention to detail truly stand out. We couldn't be happier with the results and will absolutely use Ruggieri Construction again for future projects. Thank you, Chris and team!

Update: Full detailed review on my experience with Lafferty…read more Now that close of escrow has been completed, I can write about my experience in hopes that others can make an informed decision because a home purchase is the biggest investment you can make in your life. I did not receive an experience that was warm, caring or joyful. It was one hiccup after another. After tears of frustration and anger, in the end I felt mislead and cheated. I will begin with closing and then work my way to the house, to the people who assisted me and to the appraisal. The property that I purchased is a new build in a new community. Being that it's my first new build purchase, there are many steps involved. There are many phases that you go through as your house transforms from wooden beams to having sheetrock, walls, paint, design, etc. The coolest part was watching your home transform from nothing to a completed project. That was the best part. I will never forget that experience which you do not get if you were to buy an old home.

They don't care. They're just trying to build. Sell for as much money as possible. Then move on…read more You'll never hear from them again. Then you're stuck with their low quality home ran by a nonexistent HOA board of lafferty employees.

Before you should deal with Lennar be aware that Lennar is 2nd worst builder in USA in terms of…read morecustomer satisfaction. I got to experience this first hand. I signed a purchase agreement on a home. A week later they dropped prices on similar homes by $22K. We requested them to adjust the price as any decent national builder would do. But Lennar doesn't give a s**t about you once you are trapped in the contract. So they denied. Never again in my life I'm doing business with this company. I advise you all to also add price drop contingency in your purchase agreement if you decide to deal with the devil or better yet stay away.

Do not buy! Your HOA will increase significantly in less than two months. Planned for December 2022…read moreunless changed by the current homeowners.Please ask about the HOA increase before you buy a property from Lennar. Our HOA is about to increase from $277 to $1500!!!!!!!!