I purchased two generators and then tried to return them to the store after finding another…read moreproduct. Upon attempting to return the items, I was told they had to be returned to the store within 48 hours. When I called Lowes customer service after leaving the store, I was told that I had 30 days to return if the items were unopened and factory sealed, which mine were. I then went to the Clemson store by my house and was also told they would not return the items due to the 48-hour policy. A couple of days later, I called another customer service representative to confirm my ability to return the items and they confirmed, so I went back to the Clemson store, and was again told they would not return them. When I showed them an image of their return policy, I was accused of creating a fake AI image. I asked them to call customer service and confirm the policy or look it up online, but they refused. Today 2/14, after no calls from Lowes I called again and was told yes, I had 30 days to return the items. After several holds, I was then told the stores had the ability to set their own policy, so there was nothing they could do. I don't understand how a company can have a policy posted online and then refuse to honor that policy. Moreover, there is no confirmation of the policy when purchasing the items. How is the consumer supposed to know what the policy is if it is going to not be consistently enforced? It's clear Lowes created this temporary policy due to the storm event and misled not only me, but many other customers. Be very careful when buying any large items from Lowes because the stores clearly have the ability to ignore the company's posted online policies.

I was in lumber looking for some different pieces and i couldn't figure out what i needed and a…read moreyoung man named Luke and he was very knowledgeable and helpful with finding all of my wood. thank you Luke for being awesome !!

I checked the app to make sure that the product was in stock, ordered it, received an email that…read moresaid my order was ready, drove 16 miles to the store to find out that the store didn't have the product and had cancelled my order. Moreover, I added another item to the same order BEFORE checking out. When I got to the store, they had no record of the second item, it was being filled by another store. Nope, never again!

Great selection always people there to help you EZ in and out…read moreAnd they have free popcorn

We purchased Adirondack chairs and tables manufactured by the Hamish from Zoller Hardware in…read moreCashiers, NC. The chairs were preassembled, and all the hardware was stainless steel. Our sales person, Bert, could not have been more helpful throughout the entire process, including the delivery. We strongly recommend the product and Zollers.

A beautiful collection of the best in everything! I feel like a kid in a candy store only it's a…read morefantastic hardware store! A must see to believe! Everyone there is very helpful and extremely nice!!

We are painting a house in Lake Lure and stopped in here to grab some painting supplies. Such a…read moregreat store. Looks little on the outside but has a great selection for any kind of project. Staff is super friendly and knowledgeable, and the prices are WAY better than Lowe's or Home Depot. Wish there were more places like this around.

Best hardware store in wnc...staff is friendly and helpful and will assist you with your bird seed,…read moremulch, piping, lumber, cement, propane or whatever you need....check them out...you will not be disappointed....